When on business or pleasure and looking for first class Hotel in downtown Memphis.........It is the Madison Hotel! Great location downtown. Rooms are beautiful and staff very helpful and friendly.
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- Madison Hotel Memphis

When on business or pleasure and looking for first class Hotel in downtown Memphis.........It is the Madison Hotel! Great location downtown. Rooms are beautiful and staff very helpful and friendly.
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On arrival, we were welcomed very nicely, and our car was taken and valet parked. The hotel is situated in an area of other large modern hotels, not too far from Beale Street, just a few blocks walk or quick tram journey.
The bedroom was very nice with a deliciously comfortable bed. Bathroom luxurious with a lovely big shower.
Food...
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This wonderful hotel never disappoints. The comfort and luxurious rooms make your stay relaxing and enjoyable. The bathrooms in each room are spacious and the Electric Mirror will make each woman wanting one on her vanity wall at home. The helpful staff go the extra mile for you. Be sure and dine at the fabulous Eighty3 while you're a guest...
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Dear Guest:
Thank you for your lovely review of and feedback on Madison Hotel. We are delighted that our facilities met your needs and that service-focused staff of ours has made you comfortable. We equally are happy that you have enjoyed our newly re-conceptualized eighty3 restaurant.
We appreciate your loyalty and I look forward to welcoming you back to The...
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Our experience with The Madison was very positive. The people who work at the front desk, the valets, and the restraunt staff were all so very nice. The rooms was very contemporary and clean.
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Dear mattcourth:
Thank you for your feedback. We are delighted to hear that your experience at the Madison was very good and I thank you for your compliments of our service driven staff and the comfort and cleanliness of the rooms.
I hope to have the pleasure of welcoming you back to The Madison soon.
Sincerely,
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We are in Memphis for a birthday getaway... tickets to a Grizzlies game, yummy food, etc... I have stayed at the Peabody several times but never at the Madison, although I had looked into it more than once.
I "price-lined" our room and paid $335 for two nights, taxes and fees included. I had read a couple reviews on Trip...
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Dear AlwaysGon:
We really appreciate you taking your time and sharing such a detailed feedback with us and other travelers. We are happy that our services and friendly and professional staff impressed you and that Madison will be your future home when traveling to Memphis.
Your very detailed description of some of our services and facilities and particularly the extra...
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This is a nice hotel with great rooms. Very clean and a good staff. Hotel is a bit over priced for the level of service that they offer. Rooms are open and comfortable. We had 2 rooms for our family of 5. Everyone slept well. Location is close to downtown and beale. You can take the trolly. I would recomend...
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This hotel was great! I would stay again. Travel with my husband. Beautifully remodeled historical building. Because this is an older high rise the footprint is not large but extremely well done. The decor is gorgeous with a jazz music theme. Lots of color and great fabrics. The rooms are small so wouldn't have wanted a family to stay but...
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Just stayed there for a business trip. Clean hotel, nice rooms and good location. Service could use some work. Checked in early in the day and there were no rooms available. Stored my luggage and told me it would be waiting in room when I came back later that night. Not only was it not in the room when I...
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Dear Croth 1993:
Thank you for your feedback and particularly for bringing your concerns about lack of follow up on the part of our staff regarding the delivery of luggage to your room to our attention.
Despite extensive focus on guest services, unfortunately there are times we drop the ball and fail to deliver exemplary service as we do in...
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I booked this hotel for the St. Jude race weekend. Two months before the race, I knew that I needed to arrive one day later. Too bad. Non-refundable rooms.
I forgot my Garmin charger in the room, and four calls later (about one per week) since early December, I have yet to hear back from them. I left a message...
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Thank you for bringing your concern for the lack of follow up on your request for your lost item to our attention. We have an excellent process in place for lost and found items in place, but obviously we dropped the ball in your case and hence, your disappointment. We will take internal actions to minimize or eliminate such incidents....
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My husanband and myself spent New Year in the Madison Hotel with friends. The hotel is clean and comfortable and the staff were very professional. We had continental breakfast included and there was a full breakfast provided on New Years day. The bar area is quite small but still adequate to have a pre dinner drink. The rooms and well...
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