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All 134 Memphis hotels

Madison Hotel

4.0 of 5 Hotel   |   79 Madison Ave, Memphis, TN 38103 (Downtown)
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Ranked #8 of 134 Hotels in Memphis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
robertshaw2014 Memphis, Tennessee
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896 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Memphis, Tennessee
1 review
5 of 5 stars Reviewed 2 days ago NEW

I am currently in the hotel and not wanting to check out tomorrow. It is the best hotel stay that I have experienced in a long time. The staff is beyond compare - every single one of them. The room is comfortable and the bed is best.

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Madison, Wisconsin
1 review
5 of 5 stars Reviewed 3 days ago NEW

What a great hotel! The staff was FABULOUS! So considerate of every need! The restaurant was really good, especially the fried oreo desert! The rooms were very clean, and the staff even left us a nice surprise during our stay (cookies!) Will stay at this hotel every time we are in Memphis!

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Mobile, Alabama
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Madison Hotel for 3 nights in November, 2014. The hotel staff were very courteous, but it was not a "roll out the red carpet" experience. We rented a King Suite and requested a river view. We were denied the river view even though our request had been made for weeks prior to our arrival, but were... More

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Nashville, TN
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A friend and myself went to Memphis for the Alabama vs Ole Miss game. Memphis is the closest big city to Ole Miss, so it was the natural choice. When we arrived, the downstairs was decorated nicely but I didn't realize how small the building actually was. I think each floor can only hold 7 or 8 rooms due to... More

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Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My wife and I stayed here on October 14th. The hotel was sold out due to the Pearl Jam concert that night to which we were attending. The hotel is beautiful. Most of the staff is courteous. The room was beautiful and clean. The problems I had with the hotel were in the restaurant on site "eighty-three" and the room... More

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Angie H, General Manager at Madison Hotel, responded to this review

Thank you for your kind comments about the Madison Hotel and I am pleased that you enjoyed that portion of your stay. I am very sorry for the service (or lack of service) that you recieved in our restaurant. I assure you that I will meet with the F&B Leadership team. With your detailed information, we can determine whom the... More

Houston, Texas
1 review
3 of 5 stars Reviewed 1 week ago

The property is trendy, pretty inside, staff people are generally nice but the upscale hotel details are missing. The beds are hard as a rock and after 3 nights our backs were killing us. Our towels were tattered. Our coffee and tea was not replenished each day but once requested was brought quickly. The staff was very polite with the... More

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Angie H, General Manager at Madison Hotel, responded to this review

Thank you for you kind comments. I am saddened to hear about the rude staff issue - we will discuss it with the individual. We pride ourselves on our service culture - needless to say, this isn't acceptable. I was surprised to hear about your sleep experience - this is normally rated very high for our facilty. We will investigate... More

Camden, South Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel, clean, comfortable, spacious rooms. Nice bar. Excellent and attentive staff. I would definitely stay here again for business or pleasure. I was in Memphis for business and chose this hotel based location. It is right downtown. Good restaurants close by.

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1 review
3 of 5 stars Reviewed 1 week ago

When I made the reservation I thought it was a great idea that they had options to have items waiting in the room when you arrived. Since it was my girl friends birthday I requested chocolate covered strawberries in the room upon arrival and indicated I would check in at 5:00 PM. At 5:00 PM I had to call and... More

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Angie H, General Manager at Madison Hotel, responded to this review

I am sorry to hear about your experience with the Strawberries upon arrival - we typically don't have them in rooms prior to guests checking-in but they should have been delivered immediately after you were issued a key. Both this issue and the AAA discount concern have already been addressed by the Front Office Manager. Thank you for the nice... More

Chicago, Illinois
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Madison is a quaint hotel near Beale Street were you experience exceptional southern hospitality by the staff. The hotel has a friendly bar and a good restaurant for breakfast. We did not have lunch or dinner at the hotel. A short drive to Graceland. A number of exceptional restaurants nearby. We would stay at this hotel again if we return... More

Was this review helpful? Yes 1
Minneapolis, Minnesota
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Close to Beale street. Ktichen was out of lots of food items on menu. Attention to detail from housekeeping needed, including hanging ceiling tiles. Staff not empowered to make it right for the guest.

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Angie H, General Manager at Madison Hotel, responded to this review

Thank you for taking the time to share your experience while a guest at the Madison. I have passed your comments on to the F&B leadership team and to our Housekeeping and Engineering teams. We pride ourselves on creating exceptional experiences for everyone who walks through our doors - clearly, in your case we missed the mark. My most sincere... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(17)
  • Beale Street(5)
  • Continental breakfast(4)
  • Would definitely stay(3)
  • Room service(3)
  • Valet parking(3)

Additional Information about Madison Hotel

Address: 79 Madison Ave, Memphis, TN 38103
Phone Number:
Location: United States > Tennessee > Memphis > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Madison Hotel 4*
Number of rooms: 110
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Also Known As:
Madison Hotel Memphis

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