Upon arrival I was informed the Riverview room I'd booked wasn't available. The staff and eventually the manager were very professional and ultimately the booking miscommunication was resolved. The hotel is in an excellent location and is in walking distance to some good restaurants and Memphis happenings. I wouldn't recommend paying $29/night for valet parking as there's plenty of public... More

The Madison is a beautiful, small boutique hotel. The valet service is amazing, they so graciously tend to your every need. They are trustworthy, prompt and very friendly. Ace is the man in charge of valet services, he is awesome as is his entire, well trained team! The Madison is a peaceful hotel but has a rooftop bar that ROCKS!... More

We have stayed at the Madison Hotel 3-4 times a year over the last 4 years while our son was at Rhodes College. Each time has been great, primarily because of the terrific location and outstanding staff. Located a few blocks from the Mississippi River and around the corner from many good restaurants downtown, it is easy to walk or... More

My wife and I recently spent a long weekend in Memphis, TN and decided to stay at the Madison Hotel in downtown Memphis. We were immediately greeted at the check-in counter by Ms. Kiran Versi. She had a beautiful smile, pleasant attitude and a real desire to make our stay at the Madison Hotel a delightful, relaxing and wonderful experience.... More

after a long flight and an absolutely horrific experience with Avis rental car, our day did a complete 360 degree turn when we arrived at the Madison Hotel! We were greeted warmly by the captain of the valet parking staff who, when told it was a "bad day", took it upon himself to change our temperament. From that moment on,... More

Memphis was the last city on our two week road trip and what a nice way to end our journey. The staff were extremely friendly and accommodating. Our room was beautifully decorated and had all of the creature comforts. The room was on the small side. They even had a scale in the bathroom which I greatly appreciate. Our room... More

I have stayed at the Madison a number of times and it is by far the best hotel in DT Memphis. Close to all the best restaurants and everything Memphis has to offer. The new rooftop bar has amazing views of the city and Tanisha can make a hell of a cocktail!

Great service, very friendly and helpful staff. Nothing seemed to be too much trouble. Rooms a little small, but this is a Restaurant good. Convenient for main attractions in Town many within walking distance. Would use again if we return to Memphis,

This is a nice upscale hotel. Clean and comfortable rooms but a bit on the small side. Service was very good. It's about a 3 to 4 block walk to Beale St. We were a bit disappointed that the bar was so small.