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Madison Hotel

#8 of 135 Hotels in Memphis
Certificate of Excellence
4.0 of 5
Hotel website
79 Madison Ave, Memphis, TN 38103
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Madison Hotel
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Ranked #8 of 135 Hotels in Memphis
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Dianne H Bakersfield, California
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1,133 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bakersfield, California
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Upon arrival from a red eye flight, we were welcomed with friendly service by Rose at the front counter. She had a room ready for us, at no extra charge so we could catch up on lost sleep before seeing the sites of the city. Located within easy walking distance of Beale Street, the trolly and buses, this hotel had... More 

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Ottawa, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

Had great service from Rose who helped me book airport transfers. She was extremely helpful and called back promptly with the information I require. As a travel agent it is nice to be able to count on our suppliers and I have used the Madison on couple of occasions.

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Lawrenceville, Georgia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I had the most wonderful stay, everyone was very nice. The roof top bar has a wonderful view of the river. The room was very romantic. The sound system in the room was great. Everything was in walking distance.

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Overland Park, Kansas
Level Contributor
10 reviews
4 of 5 stars Reviewed 3 days ago NEW

We had a junior suite which was comfy, clean and completely up to date with decor and technology. We called down for turn down service as our daughter was sleeping on the couch. The person who came was very polite and did a good job. The bed was unfortunately very uncomfortable though so glad we were only staying for one... More 

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Plano, Texas
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It's a nice hotel pretty centrally located, although we didn't get out and wander much. We were only there one night and we really wanted to get up to the roof, have a drink, watch the sun set on the Mississippi, and enjoy the evening. We did all that and it was fun. The roof can be a bit crowded,... More 

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New York City, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great staff, best rooftop sunset view, modern/clean rooms, all within walking distance of Beale, the Pyramid, the Peabody, Redbirds Stadium, FedEx forum, and several bars/restaurants. Only downside was I had to ask twice to get my room serviced (it was late in the day) and when I asked for a tv remote it showed up the following day (at 8:00... More 

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Oxford
1 review
4 of 5 stars Reviewed 4 days ago NEW

The staff was very attentive to our needs, and the service and food at breakfast were outstanding. However, our room was very warm when we arrived after 7pm, and it took several hours to cool to comfort. There was no wine bottle corkscrew in the room as advertised, and obtaining one after check-in was somewhat of an ordeal. aThere seemed... More 

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Chicago, Illinois
2 of 5 stars Reviewed 5 days ago NEW

Four Star Hotel in the South doesn't mean much. The curtains in the room were badly stained. The bathroom was counter-intuitively designed. Service was sub-par; carried our own bags into the car despite two valets being available. Neighborhood was less than desirable. People yelled in the hall all night and repeated calls to the front desk went unanswered.

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Was this review helpful? Yes 2
Angie H, General Manager at Madison Hotel, responded to this review

Thank you for sharing your comments regarding your recent stay. I am sorry that you were disappointed in our location and that other guests were inconsiderate. I will personally address the unanswered phone calls, the valets lack of service and the housekeeping issues that you brought to my attention. This is not the norm and I sincerely apologize. Regards, Angie... More 

Murfreesboro
5 of 5 stars Reviewed 5 days ago NEW

Went for my 3 year anniversary. The room was an excellent size, very clean. We were greeted by exceptionally friendly staff, and found a bottle of champagne and chocolates waiting for us at the room. The bed was incredibly comfortable. I'd definitely stay again in the future.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
St. Louis, Mo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The Madison Hotel is within easy walking distance from Beale Street. The helpful and friendly staff will park your car and give you any needed directions. Rooms very nice and rooftop bar lovely! We will definitely return.

Review collected in partnership with this hotel

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