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All 134 Memphis hotels

Madison Hotel

4.0 of 5 Hotel   |   79 Madison Ave, Memphis, TN 38103 (Downtown)
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Ranked #3 of 134 hotels in Memphis
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
lawmom4 Columbia, Missouri
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811 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
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English first
Columbia, Missouri
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Madison is a luxury hotel, so the bed and bathroom were as expected. However the room was very small for a 200 dollar a night room. The rooftop bar is quite lovely, but only on weeknights. On weekends, it turns into a loud club with a cover charge - no room for the hotel occupants. Wifi in the room... More

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Modesto, California
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The bad...Check-in was a horrible experience. The clerk was NOT helpful or friendly at all. The hotel at first glance was NOT inviting. They messed up on my bed choice and blamed me. It was NOT my fault. Than they were going to charge me an extra $60 per night to have two beds instead of one queen. It did... More

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Angie H, General Manager at Madison Hotel, responded to this review

Your feedback is invaluable to me and I appreciate you taking the time to share your experiences from your most recent stay. I also want to thank you for including both the good and the imperfect encounters with the Associates. I will address your concerns with the appropriate team members and I will share your kind accolades at our next... More

Ottawa, Canada
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed two nights in a junior suite: small kitchenette, living room, bedroom and luxurious bathroom. The couch in the living room was not that comfortable for sitting and watching TV but the bed was super comfy and the whole suite was very clean. All of the staff we encountered were friendly, professional and helpful. The location is excellent, within... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 5 days ago NEW

Smallish, but certainly an adequate sized room for a downtown hotel. The price compares favorably to other downtown Memphis hotels. The rooftop view is outstanding and highly recommended. Valet parking, as usual, was too high, but during our second night we parked in a covered garage for eight dollars. (It was the same garage that a nearby hotel uses for... More

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st. louis
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

The staff was phenomenal. The check-in, and concierge were super friendly.The room was modern, clean. The bar upstairs was a destination on its own. We didn't use the valet but reasonable parking across the street from the hotel. Beautiful artwork on the walls. Other gusts told us the restaurant was great .

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Marion, Arkansas
1 review
4 of 5 stars Reviewed 6 days ago NEW

Have stayed at this hotel multiple times and have never had and issues. The location is great! It's within walking distance to Beale Street and the river. Good workout facility. The room is little worn down but very clean. The Madison roof top has the best view. Carlos at the Twilight bar (yes, the same guy from the Westin bar)... More

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1 review
5 of 5 stars Reviewed 6 days ago NEW

Another great stay. Second time this month. Moved from the Peabody to here. Service great, rooms clean and well redecorated. Highly recommend this place. Hands down the best roof top views in the city. I suggest you eat the green tomatoes Benedict.

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Cincinnati, Ohio
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Madison for the weekend, upon valeting or car to check on we were upgraded to a suite with river view. The room was spacious and very comfortable. The hotel was clean and the staff very friendly and knowledgeable. We were given two $10 vouchers for the restaurant in the lobby, and had breakfast... More

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Kristy S, Manager at Madison Hotel, responded to this review

Thank you for your review. I am glad you had a great weekend at the Madison in your Riverview King Suite. The rooftop bar, Twilight definitely has the best view in Memphis. Look forward to seeing you again. All the best, Kristy Sellers Director of Sales More

Edinburgh, UK
Top Contributor
76 reviews 76 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a nice big room on the 14th floor with a large bathroom and a view of the river. We booked a junior suite but hadn't expected a view so this was a pleasant surprise. I didn't like the decoration of the room but it was clean and comfortable. We paid a good price so overall it was a... More

Was this review helpful? Yes 1
Angie H, General Manager at Madison Hotel, responded to this review

Thank you for the kind words and for your candid comments. I will address your concerns with the appropriate departments immediately. I hope you will visit us again and allow us the opportunity to showcase our true service culture. Sincerely, Angie Hines General Manager More

Canton, Georgia, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed on the 16th floor in a suite for 3 nights in June 2014. I have traveled for business and pleasure and stayed at many luxury hotels over the years. This was an outstanding property. The hotel is beautiful (more transitional/contemporary in decor vs traditional/stuffy). The room was spacious with a separate room with a siting area, desk, tv... More

Was this review helpful? Yes 1
Kristy S, Manager at Madison Hotel, responded to this review

Thank you for your review. I am glad that you enjoyed the hotel. We are in a great location to get out and walk around downtown Memphis. I look forward to seeing you again when you come back to Memphis. All the best, Kristy Sellers Director of Sales More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(17)
  • Beale Street(5)
  • Continental breakfast(4)
  • Valet parking(3)
  • Room service(3)
  • Would definitely stay(3)

Additional Information about Madison Hotel

Address: 79 Madison Ave, Memphis, TN 38103
Phone Number:
Location: United States > Tennessee > Memphis > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Madison Hotel 4*
Reservation Options:
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Also Known As:
Madison Hotel Memphis

242 photos of this hotel

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Room/suite (39)
Hotel & grounds (48)
Bathroom (16)
View from room (5)
Business center/function rooms (4)
Dining (4)
Pool/beach area (5)
Other (76)

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All management photos (46)
Dining (2)
Hotel & grounds (28)
Room/suite (7)
Other (9)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Memphis #2 Romantic Hotel in Memphis #4 Business Hotel in Memphis #9 Family Hotel in Memphis
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Official Description (provided by the hotel)
The jazzy spirit of Memphis is brought to life at the Madison Hotel. This boutique luxury hotel dazzles the senses with its striking interiors. Its contemporary style is best defined by its bold use of colors, geometric patterns, and modern furnishings. Sexy yet comfortable, this stylish luxury hotel is the select address for cosmopolitan travelers. It is known as downtown Memphis’ most celebrated luxury venue and the 1st Small Luxury Four Diamond Hotel – The Madison. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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