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Madison Hotel

4.0 of 5
79 Madison Ave, Memphis, TN 38103 (Downtown)
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Madison Hotel
Ranked #5 of 134 hotels in Memphis
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534 reviews from our community

Traveler rating
    285
    137
    51
    36
    25
See reviews for
Families
70
 
Couples
228
 
Solo
28
 
Business
79
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed May 22, 2013 NEW via mobile

I was in Memphis for the BBQ Festival and a reunion. From the moment I set foot on the curb at the Madison, I was welcomed and treated like family. Starting with Billy at the door, Miss Rose in Housekeeping, Rico in Room Service, Ashlie in the Bar and the lovely Nicole at the desk, I was given above and... More

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Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 21, 2013 NEW

We made a quick trip to Memphis a reunion with old friends. The Madison Hotel is located downtown is a nice, boutique hotel. The hotel was good with smallish rooms and quality amenities. It was expensive for Memphis and for what it offered, but far nicer than the tired old Peabody Hotel located nearby. Downtown Memphis is not a very... More

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See 2 more reviews by nevernsq for Memphis
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2013

Upon arrival I was informed the Riverview room I'd booked wasn't available. The staff and eventually the manager were very professional and ultimately the booking miscommunication was resolved. The hotel is in an excellent location and is in walking distance to some good restaurants and Memphis happenings. I wouldn't recommend paying $29/night for valet parking as there's plenty of public... More

Was this review helpful? Yes 1
lleemadison, Manager at Madison Hotel, responded to this review
May 18, 2013

I am glad we were able to recover from the initial mishap with your arrival. We appreciate your recommendation over the other hotels in the city and look forward to welcoming you back! More

Montgomery, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013

The Madison is a beautiful, small boutique hotel. The valet service is amazing, they so graciously tend to your every need. They are trustworthy, prompt and very friendly. Ace is the man in charge of valet services, he is awesome as is his entire, well trained team! The Madison is a peaceful hotel but has a rooftop bar that ROCKS!... More

Was this review helpful? Yes 1
lleemadison, Manager at Madison Hotel, responded to this review
May 18, 2013

What a distinction! We absolutely strive for perfection. While we know it is not always possible we love to hear when we’ve achieved it. Thank you! More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2013

We have stayed at the Madison Hotel 3-4 times a year over the last 4 years while our son was at Rhodes College. Each time has been great, primarily because of the terrific location and outstanding staff. Located a few blocks from the Mississippi River and around the corner from many good restaurants downtown, it is easy to walk or... More

Was this review helpful? Yes 1
See 3 more reviews by kjms_59 for Memphis
lleemadison, Manager at Madison Hotel, responded to this review
May 18, 2013

Congratulations to you and son! We truly appreciate you continuing to stay with us during your son’s tenure at Rhodes College. We hope to see for fun in relaxation the next time you are in Memphis. More

Dayton
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2013

My wife and I recently spent a long weekend in Memphis, TN and decided to stay at the Madison Hotel in downtown Memphis. We were immediately greeted at the check-in counter by Ms. Kiran Versi. She had a beautiful smile, pleasant attitude and a real desire to make our stay at the Madison Hotel a delightful, relaxing and wonderful experience.... More

Was this review helpful? Yes 1
lleemadison, Manager at Madison Hotel, responded to this review
May 16, 2013

Thank you for your recognition of our staff and I will be sure to let Kiran know of your kind remarks. We appreciate your recommendation and look forward to welcoming you back. More

Oneida, New York
Senior Contributor
27 reviews 27 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 13, 2013

after a long flight and an absolutely horrific experience with Avis rental car, our day did a complete 360 degree turn when we arrived at the Madison Hotel! We were greeted warmly by the captain of the valet parking staff who, when told it was a "bad day", took it upon himself to change our temperament. From that moment on,... More

Was this review helpful? Yes 1
See 3 more reviews by joe c for Memphis
lleemadison, Manager at Madison Hotel, responded to this review
May 18, 2013

I am happy to know that your experience at the Madison Hotel was the turning point for an enjoyable visit in Memphis. Thank you for selecting us for your stay. More

Claremont
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 13, 2013

Memphis was the last city on our two week road trip and what a nice way to end our journey. The staff were extremely friendly and accommodating. Our room was beautifully decorated and had all of the creature comforts. The room was on the small side. They even had a scale in the bathroom which I greatly appreciate. Our room... More

Was this review helpful? Yes 1
See 9 more reviews by FLB for Memphis
lleemadison, Manager at Madison Hotel, responded to this review
May 16, 2013

Thank you for including us in your road trip. We appreciate your review and recommendations to other guests. More

1 review
5 of 5 stars Reviewed May 13, 2013 via mobile

I have stayed at the Madison a number of times and it is by far the best hotel in DT Memphis. Close to all the best restaurants and everything Memphis has to offer. The new rooftop bar has amazing views of the city and Tanisha can make a hell of a cocktail!

Was this review helpful? Yes
lleemadison, Manager at Madison Hotel, responded to this review
May 16, 2013

Thank you for your review and the distinction as the Best hotel in Downtown Memphis. I will be sure to let Tanisha know of your compliments. More

Berkshire
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 10, 2013

Great service, very friendly and helpful staff. Nothing seemed to be too much trouble. Rooms a little small, but this is a Restaurant good. Convenient for main attractions in Town many within walking distance. Would use again if we return to Memphis,

Was this review helpful? Yes 1
See 3 more reviews by BerkshireWalker for Memphis
lleemadison, Manager at Madison Hotel, responded to this review
May 11, 2013

Thank you for your acknowledgement of our staff. We appreciate your recommendation and look forward to seeing you again. More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(21)
  • Continental breakfast(13)
  • Valet parking(8)
  • Mississippi river(8)
  • Beale Street(8)
  • Would definitely stay(6)
  • Friendly and helpful(6)
  • Front desk staff(5)
  • Rooftop patio(5)
  • CUSTOMER SERVICE(4)

Additional Information about Madison Hotel

Address: 79 Madison Ave, Memphis, TN 38103
Phone Number:
Region: United States > Tennessee > Memphis > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Memphis
#5 Business Hotels in Memphis
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The jazzy spirit of Memphis is brought to life at the Madison Hotel. This boutique luxury hotel dazzles the senses with its striking interiors. Its contemporary style is best defined by its bold use of colors, geometric patterns, and modern furnishings. Sexy yet comfortable, this stylish luxury hotel is the select address for cosmopolitan travelers. It is known as downtown Memphis’ most celebrated luxury venue and the 1st Small Luxury Four Diamond Hotel – The Madison. ... more   less 
Reservation Options:
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Also Known As:
Madison Hotel Memphis

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Madison Hotel
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