During my weekend stay at the Madison, everywhere I went in the hotel one of the staff was asking me how my stay was and could they do anything for me. I am use to this at the front desk, but at the Madison, it was from top management, to housekeeping, to the valet attendents, the entire staff was extremely... more

Some of the reviews describing trouble with stays at the Madison gave us pause as we drove to Memphis for an overnight anniversary get away. Our concerns were immediately allayed on arrival. The valet staff and doormen were very cordial. Check in was fast and pleasant. The room was excellent, pleasantly decorated in calming neutrals. The bed, covered with a... more

We arrived at the Madison to sound of music on the roof night .Soft jazz filled the air. The hotel continued to be a series of great surprises throught out our stay. THe best part of our stay was: Grill 83-exquisite cuisine The Old Vault- State of the art exercise room The Rooms-Comfortable & spacious THe Staff- Genuine Southern charm... more

My third stay at the Madison and it will be my last. My television didn't work properly so they changed my room -ok, not a big deal. Returning from dinner at midnight our room was 95 degrees - really - it was actually 95 degrees even though the temp. was set at 68. The chocolates on the pillows melted. So,... more

The Madison Hotel is a very nice hotel for downtown Memphis. As someone who has stayed at Four Seasons and Aman style resorts around the world I would say that the Madison does a good job making you feel welcome. Every staff member we met were polite and willing to help. From making sightseeing arrangments to extra towels all requests... more

It's been a few years, but I "kidnapped" my wife and took her here on Valentine's Day. Very elegant, spacious rooms. Makes you feel like you're not in Memphis, which in my opinion is a good thing! Service was good but not special. Too pricey for downtown Memphis, but almost a good value. The restaurant, Grill 83, is very good... more

We stayed here this last weekend and I have mixed feelings about the hotel. I booked it through an Internet operator because they were offering a good price and I was looking for a nice place downtown. As positive I would mention the friendliness of the employees and the nice decoration. Location is wonderful, 10 minutes from Beale street. Also,... more

My girlfriend made a reservation for valentines night through internet. That was the only area the hotel didn't fail us. We arrived around 5:30, no valet to park our car, had to park my car in the street. Waited about an hour till we get our room. This was around 7pm. The room was not cleaned properly. Q tip in... more

I am so disheartened to read the negative reviews about The Madison. I was just introduced to this website, so forgive me for posting a review so long after my stay. I am a life-long Memphian and had heard how wonderful this hotel is. I got married in the middle of April 2008. Due to our work schedules, we could... more