We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 134 Memphis hotels

Quality Inn & Suites

2.5 of 5 Hotel   |   1556 Sycamore View Rd, Memphis, TN 38134 (Formerly Drury Inn & Suites Memphis Northeast)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Inn & Suites to your Saves list
Quality Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
66%
Ranked #63 of 134 hotels in Memphis
A recent review
4 of 5 stars reviewed 5 days ago
Sean T Kalamazoo, Michigan
  • Overview
  • Reviews (12)
  • Photos (12)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (3)
  • Location
  • More
Write a Review

12 people have reviewed this hotel

Traveler rating
    2
    6
    2
    0
    2
See reviews for
4
1
1
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Kalamazoo, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

The hotel is being remodeled piece by piece from what I can tell. The lobby was being finished the first of my 2 days and was open the 2nd. Our room was very clean, and very comfortable. We would've loved to be closer to downtown but since we had a car it didn't matter. The staff was great as was... More

Was this review helpful? Yes
Newport News, Virginia
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My family and I were on a road trip from Virginia to California and back. We stayed in hotels in several states across the country. This was the Worst Hotel we came across. I made a reservation through Hotels,com while on the road. I read the many great reviews about this hotel and had come to depend on the reviews... More

Was this review helpful? Yes 1
Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed there with my mother-in-law on Friday 7/18. We got in late and my mother-in-law is very picky. She has to review every room before we turn over the credit cards. Her room was very nice. It had brand new carpet and the bed was comfortable. It was also on the first floor and that was nice for her... More

Was this review helpful? Yes 4
Wilmington
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 2, 2014

Visiting family/vacationing for 3 nights in Memphis. The location was good and the room was clean. However, we were unhappy with the customer service. The 1st morning we received a "curtesy wake up call" at 0630 am that we did not request. We reported it the next morning and were told the wake up call would be removed. Again the... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 28, 2014

We got treated to this hotel for an overnight stay. The room was on the small side but it was cozy and nicely decorated. The bed was comfortable and the bathroom was clean. We really enjoyed the breakfast as well. It was quiet and there were restaurants very close and it's very near to I-40. I will definitely be looking... More

Was this review helpful? Yes 1
Columbia, Tennessee, United States
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 12, 2014

Where to start? We checked in, three families for three nights. My girlfriend in the next room had to ask for bleach to clean blood from the shower wall right away. Creepy!!! I came back late tonight to find the maid took my tip but left my trash overflowing, dirty towels on the bathroom floor, no clean towels for the... More

Was this review helpful? Yes 5
Portage, Wisconsin
Senior Contributor
29 reviews 29 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 26, 2014

Staff is excellent, our room was decent and comfortable. Problem was noise of doors closing and when you flushed it would wake the dead. The Meals are good but its the same thing for breakfast everyday, no fruit and eggs and sausage patties everyday for 7 days was ridiculous. Supper was repeated every other day. They need to come up... More

Was this review helpful? Yes 3
Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 1, 2014 via mobile

We stayed here for 3 days in November. The staff was great and very helpful our entire day. Our room was decent and seemed to be very clean. Our problem with this hotel did not arise until after we returned home. While there, we used the pool everyday. Our kids loved it. However, something had to be seriously wrong with... More

Was this review helpful? Yes 4
G M, Manager at Quality Inn & Suites, responded to this review

Dear aliciajr81, Thank you for taking the time to share your feedback. I am very sorry to hear that you had a concern with our pool. I wish we would have had an opportunity to address this matter sooner as the pool chemicals are tested several times on a daily basis. We hope that this does not deter you from... More

Nashville, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 24, 2013

Just one more trip is scheduled for the end of December. I only stayed at this hotel 30 of my 39 trips to Memphis for 2013. This hotel is a winner. The other trips put me in Mississippi for a few stays but I always go back to Quality Suites if possible. Good people run the front desk and the... More

Was this review helpful? Yes 2
Spring, Texas
Top Contributor
66 reviews 66 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 15, 2013

We stayed at the Drury Inn/Memphis when traveling home from Ohio. After a LONG day of driving...we stopped and we're so glad we did. The staff was just wonderful. Friendly and accomodating. We were pleasantly surprised when we entered our room and found that it was a lovely, king size bed...the room was more like a suite in other chains.... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Quality Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites

Address: 1556 Sycamore View Rd, Memphis, TN 38134 (Formerly Drury Inn & Suites Memphis Northeast)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Priceline, Choice Hotels, Tingo, BookingOdigeoWL, Expedia and Venere so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Drury Inn & Suites Memphis Northeast Hotel Memphis
Drury Inn And Suites Memphis Northeast
Drury Inn Memphis
Drury Inn Hotel Memphis
Drury Memphis

12 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Memphis with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#63 Luxury Hotel in Memphis
Hotel Class
Number of rooms
119

Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer