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All 134 Memphis hotels

Quality Inn & Suites

2.5 of 5 Hotel   |   1556 Sycamore View Rd, Memphis, TN 38134 (Formerly Drury Inn & Suites Memphis Northeast)
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Ranked #64 of 134 hotels in Memphis
A recent review
3 of 5 stars reviewed 2 weeks ago
PRPH Wilmington
  • Overview
  • Reviews (9)
  • Photos (12)
  • Amenities
  • Q&A
  • Room tips (3)
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9 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Visiting family/vacationing for 3 nights in Memphis. The location was good and the room was clean. However, we were unhappy with the customer service. The 1st morning we received a "curtesy wake up call" at 0630 am that we did not request. We reported it the next morning and were told the wake up call would be removed. Again the... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed April 28, 2014

We got treated to this hotel for an overnight stay. The room was on the small side but it was cozy and nicely decorated. The bed was comfortable and the bathroom was clean. We really enjoyed the breakfast as well. It was quiet and there were restaurants very close and it's very near to I-40. I will definitely be looking... More

Was this review helpful? Yes
Columbia, Tennessee, United States
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 12, 2014

Where to start? We checked in, three families for three nights. My girlfriend in the next room had to ask for bleach to clean blood from the shower wall right away. Creepy!!! I came back late tonight to find the maid took my tip but left my trash overflowing, dirty towels on the bathroom floor, no clean towels for the... More

Was this review helpful? Yes 5
Portage, Wisconsin
Senior Contributor
25 reviews 25 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 26, 2014

Staff is excellent, our room was decent and comfortable. Problem was noise of doors closing and when you flushed it would wake the dead. The Meals are good but its the same thing for breakfast everyday, no fruit and eggs and sausage patties everyday for 7 days was ridiculous. Supper was repeated every other day. They need to come up... More

Was this review helpful? Yes 2
Cincinnati, Ohio
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 1, 2014 via mobile

We stayed here for 3 days in November. The staff was great and very helpful our entire day. Our room was decent and seemed to be very clean. Our problem with this hotel did not arise until after we returned home. While there, we used the pool everyday. Our kids loved it. However, something had to be seriously wrong with... More

Was this review helpful? Yes 4
G M, Manager at Quality Inn & Suites, responded to this review

Dear aliciajr81, Thank you for taking the time to share your feedback. I am very sorry to hear that you had a concern with our pool. I wish we would have had an opportunity to address this matter sooner as the pool chemicals are tested several times on a daily basis. We hope that this does not deter you from... More

Nashville, Tennessee
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 24, 2013

Just one more trip is scheduled for the end of December. I only stayed at this hotel 30 of my 39 trips to Memphis for 2013. This hotel is a winner. The other trips put me in Mississippi for a few stays but I always go back to Quality Suites if possible. Good people run the front desk and the... More

Was this review helpful? Yes 2
Spring, Texas
Top Contributor
58 reviews 58 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 15, 2013

We stayed at the Drury Inn/Memphis when traveling home from Ohio. After a LONG day of driving...we stopped and we're so glad we did. The staff was just wonderful. Friendly and accomodating. We were pleasantly surprised when we entered our room and found that it was a lovely, king size bed...the room was more like a suite in other chains.... More

Was this review helpful? Yes 1
Memphis, Tennessee
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 15, 2013

The property is no longer affiliated with Drury Hotels. New signage installed the week of 11/10/2013. Online property records do not reflect a change in ownership as of 11/14/2013. Hotel was built in 1994 and is approximately 20 years old and in very good condition as a Drury. Drury no longer listing this location on their website. Quality inn listing... More

Was this review helpful? Yes 1
Columbia, South Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2013

Room was clean, the kids enjoyed the breakfast and dinner. Considering it was free it was great. They were very accommodating......I needed a recliner to sleep in and they provided one. This is one of the few hotel chains able to do so. We have had very good luck with Drury Inn & Suites. .

Was this review helpful? Yes 1
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Additional Information about Quality Inn & Suites

Address: 1556 Sycamore View Rd, Memphis, TN 38134 (Formerly Drury Inn & Suites Memphis Northeast)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
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Also Known As:
Drury Inn And Suites Memphis Northeast
Drury Inn & Suites Memphis Northeast Hotel Memphis
Drury Inn Memphis
Drury Inn Hotel Memphis
Drury Memphis

12 photos of this hotel

Management photos: Courtesy of the property manager

All management photos (13)
Room/suite (10)
Hotel & grounds (2)
Pool/beach area (1)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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