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Quality Inn & Suites

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1556 Sycamore View Rd, Memphis, TN 38134 (Formerly Drury Inn & Suites Memphis Northeast)
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1 room 1 adult
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36 Reviews from our TripAdvisor Community

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Port Perry, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When we arrived and given keys to a room, we walked in to find the tv blaring, the garbage cans full, beds unmade. Even when the front desk came into the room, she thought we had done this. We had been there 5 minutes. After a 5 hour car drive we were ready to lie down but not in someone... More 

Helpful?
Thank Susan B
Tombstone Arizona
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 8, 2015

The green sign , I was very lost as I am partially night blind, but this was 25 dollars cheaper, and is just fine, it is very clean and coming up to standards the TV worked but the refrigerator was struggling to get cold, so I ran the room temp down to 65. I met several people on the elevator... More 

Helpful?
Thank Juancoyote
London, Canada
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 4, 2015

I can not recommend this hotel at this time. The good news it is undergoing renovations, the bad news is we arrived before they were finished. The room was clean, bathroom updated, but the public areas were under construction. The hotel is tired, hence the repairs, doors scuffed, elevator door noisy, second elevator not working, carpeting worn. I never did... More 

Helpful?
Thank Ken M
Arkansas
2 reviews
1 of 5 stars Reviewed November 29, 2015 via mobile

They say every half hour they drop off and pick up. But we called and waited over an hour. Be honest and don't lie we could have taken a taxi to get back to our car. They said 30 min, then he's there. No he wasn't and over an hour is unacceptable for a business. It took 62 minutes after... More 

Helpful?
Thank sluppypuppy
Mulvane, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 21, 2015 via mobile

Because of all the negative reviews I was a little hesitant to stay here, but the rooms were exceptionally clean and had very recently been remodelled. They were still working on lobby but that didn't effect our visit. Suggestions for the owners would be the books in the rooms say breakfast hours are from 6-9 and they do not serve... More 

Helpful?
1 Thank Jonna G
Baltimore, Maryland
Level Contributor
670 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
2 of 5 stars Reviewed November 10, 2015

When I made this reservation via Choice reservations, nobody felt it necessary to tell me that this hotel is going through major renovations, my god I walked in the front door to a dustbowl, it was just disgusting to the say the least. Spent the short period of time I was actually at the hotel sneezing and blowing my nose.... More 

Helpful?
Thank tammyBaltimore_Md
Nelson
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 19, 2015

They have a way to go here - hall lights are blinking, and in my room the bathroom air vent is not working, and the toilet seat hinge is attached on only one side. Wait until they are done, unless the price attracts you.

Helpful?
Thank CarPilot
russellville,ar
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 4, 2015 via mobile

Previously rated the wrong Quality Inn- this is the hotel that was a Dury Inn which was really nice to stay at. Right off the interstate and felt safe. We stay at the place on our way to KY and NC. Researched well for Memphis and this is the best value for the buck.

Helpful?
Thank onmylist
Baytown, Texas
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 11, 2015 via mobile

Absolutely wonderful staff and great rooms. This is my second stay here in two years. I am from Texas and these people are so nice and accommodating. They were under renovation last year and are still working on it. New paint, new wallpaper, new tile, new beds pretty much new everything except the staff thank God. They have a wonderful... More 

Helpful?
1 Thank LadyLloyd04
2 reviews
1 of 5 stars Reviewed July 22, 2015 via mobile

Where to start about this questionable facility. It took several attempts to get a room key fixed, the lights flicker like a haunted house, elevator looks like someone dropped a house on it. We had a pet and both rooms they tried to give us smelled highly of cat urine. It was a pet room but no way in heck... More 

Helpful?
Thank j l
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