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All 134 Memphis hotels

Quality Inn & Suites

2.5 of 5 Hotel   |   1556 Sycamore View Rd, Memphis, TN 38134 (Formerly Drury Inn & Suites Memphis Northeast)
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Ranked #64 of 134 Hotels in Memphis
A recent review
4 of 5 stars reviewed 4 weeks ago
Tony M
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14 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I travel a lot and stay in various chains, I am impressed with the room and specially King size bed. The front desk service was great it was my second stay with this motel, and looking forward again on Sept.07

Was this review helpful? Yes
Kalamazoo, Michigan
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 16, 2014

The hotel is being remodeled piece by piece from what I can tell. The lobby was being finished the first of my 2 days and was open the 2nd. Our room was very clean, and very comfortable. We would've loved to be closer to downtown but since we had a car it didn't matter. The staff was great as was... More

Was this review helpful? Yes
Newport News, Virginia
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 23, 2014

My family and I were on a road trip from Virginia to California and back. We stayed in hotels in several states across the country. This was the Worst Hotel we came across. I made a reservation through Hotels,com while on the road. I read the many great reviews about this hotel and had come to depend on the reviews... More

Was this review helpful? Yes 2
Virginia Beach, Virginia
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 22, 2014

I stayed there with my mother-in-law on Friday 7/18. We got in late and my mother-in-law is very picky. She has to review every room before we turn over the credit cards. Her room was very nice. It had brand new carpet and the bed was comfortable. It was also on the first floor and that was nice for her... More

Was this review helpful? Yes 5
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 2, 2014

Visiting family/vacationing for 3 nights in Memphis. The location was good and the room was clean. However, we were unhappy with the customer service. The 1st morning we received a "curtesy wake up call" at 0630 am that we did not request. We reported it the next morning and were told the wake up call would be removed. Again the... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 28, 2014

We got treated to this hotel for an overnight stay. The room was on the small side but it was cozy and nicely decorated. The bed was comfortable and the bathroom was clean. We really enjoyed the breakfast as well. It was quiet and there were restaurants very close and it's very near to I-40. I will definitely be looking... More

Was this review helpful? Yes 1
Columbia, Tennessee, United States
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 12, 2014

Where to start? We checked in, three families for three nights. My girlfriend in the next room had to ask for bleach to clean blood from the shower wall right away. Creepy!!! I came back late tonight to find the maid took my tip but left my trash overflowing, dirty towels on the bathroom floor, no clean towels for the... More

Was this review helpful? Yes 5
Portage, Wisconsin
Senior Contributor
29 reviews 29 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 26, 2014

Staff is excellent, our room was decent and comfortable. Problem was noise of doors closing and when you flushed it would wake the dead. The Meals are good but its the same thing for breakfast everyday, no fruit and eggs and sausage patties everyday for 7 days was ridiculous. Supper was repeated every other day. They need to come up... More

Was this review helpful? Yes 3
Cincinnati, Ohio
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 1, 2014 via mobile

We stayed here for 3 days in November. The staff was great and very helpful our entire day. Our room was decent and seemed to be very clean. Our problem with this hotel did not arise until after we returned home. While there, we used the pool everyday. Our kids loved it. However, something had to be seriously wrong with... More

Was this review helpful? Yes 4
G M, Manager at Quality Inn & Suites, responded to this review

Dear aliciajr81, Thank you for taking the time to share your feedback. I am very sorry to hear that you had a concern with our pool. I wish we would have had an opportunity to address this matter sooner as the pool chemicals are tested several times on a daily basis. We hope that this does not deter you from... More

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Additional Information about Quality Inn & Suites

Address: 1556 Sycamore View Rd, Memphis, TN 38134 (Formerly Drury Inn & Suites Memphis Northeast)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 119
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Also Known As:
Drury Inn & Suites Memphis Northeast Hotel Memphis
Drury Inn And Suites Memphis Northeast
Drury Inn Memphis
Drury Inn Hotel Memphis
Drury Memphis

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