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Extended Stay America - Memphis - Wolfchase Galleria

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2520 Horizon Lake Drive, Memphis, TN 38133 (Formerly Extended Stay Deluxe - Memphis - Wolfchase Galleria)
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Best prices for: 1 room 1 guest
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Extended Stay America - Memphis - Wolfchase Galleria
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Extended Stay America - Memphis - Wolfchase Galleria
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69 reviews from our community

Traveler rating
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    6
    12
    42
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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There are newer reviews for Extended Stay America - Memphis - Wolfchase Galleria
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Fort Mitchell, Alabama
Top Contributor
63 reviews 63 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed December 26, 2013

Looking at the professional photos on the website, you will be deceived. Save your time, energy, money, and gas. Do not stay here. Bugs in the rooms, dog poo in the rooms, dog barking in the room next door, and transients all over the place. Calling the front desk after 9pm is hell trying to get anyone to answer. This... More 

Was this review helpful? Yes 1
Memphis, Tennessee
1 review
1 of 5 stars Reviewed October 18, 2013

Filthy is a good one word description. I think this hotel is a trash magnet for Memphis. Also we booked through Priceline and got booked at a Extended stay in Cordova. When we arrived they told us they were overbooked and we had to pack up and drive 5 miles to this dump full of Drunks and Trash of all... More 

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Travelers are raving about these Memphis hotels

Brownsville, Tennessee, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 15, 2013

Filthiest Hotel that i have ever stayed at, We stayed in a Suite, the sofa was filthy, room had a bad smell Carpet in hall was filthy & had a bad smell, ants were everywhere. There was a family with small kids running down the hall screaming and making noise all times of the afternoon. We had just finished a... More 

Was this review helpful? Yes 2
Portageville, Missouri
1 review
1 of 5 stars Reviewed October 14, 2013

Blood in shower and in bed side table drawer. Soaked wet carpet and bed from leaking AC. No tv remote no light bulbs. Burns in bed spread. Terrible! Worst hotel ever. Move to another room just for it to smell like piss. Carpet filthy. Moldy bathtub. Downright disgusting

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Oolt
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed October 13, 2013

When I checked in, the staff was friendly enough. The room looked OK, that is until I pulled the bed spread back. There were blood stains on the sheets. I immediately went to the front desk and was given another room and was told this new room was clean. I opened the door to it and it was filthy. Completely... More 

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SAINT LOUIS
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 7, 2013

I've stayed in a number of Extended Stay hotels traveling on business. They serve the purpose of giving me a place to stay, and allow me to save money on meals by providing a place to cook. I don't expect deluxe accommodations, but I do expect some minimum level of cleanliness, maintenance and service. I had several issues with my... More 

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Maple Ridge, Canada
2 reviews
2 of 5 stars Reviewed September 29, 2013

I would to know why this hotel has gone downhill from the last time. I stayed here, which was in July 2013, and I was here for a month. So here is the thing, I came back here cause I had a wonderful room, friendly staff, and great service. I brught my mother here with me this time, the first... More 

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Charleston
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed September 9, 2013

Until there is new management I wouldn't stay here. Someone got in our room and was sleeping in the bed. He stole money out my purse. Needless to say, I took everything with me after that. The hotel looks really great from the outside and lobby. The hallways are filthy! If I was an inspector I would shut it down.... More 

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Irving, Texas
Contributor
16 reviews 16 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 18, 2013

I arrived at roughly 6 pm to check in. There was no staff at the desk. I waited 10 minutes. Finally I found them out back taking a cigarette break. The first room I was given had an awful smell which they tried to cover up with air freshener. HOwever, what I found was the carpet was wet with about... More 

Was this review helpful? Yes 1
Dalton, Georgia, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 11, 2013

This hotel looks very nice from the outside. The interior is a different story. The carpets in common areas are stained. The protective cover over the thermostat in the hallway was hanging. The first floor ice-maker and water fountains did not work. My room was a disappointment. It was cramped and kind of depressing. The carpet was stained and kind... More 

Was this review helpful? Yes 1
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