We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Memphis - Wolfchase Galleria

Hotel website
Hotel deals
2520 Horizon Lake Drive, Memphis, TN 38133 (Formerly Extended Stay Deluxe - Memphis - Wolfchase Galleria)
Special Offer
Save up to 10% Today!
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Extended Stay America - Memphis - Wolfchase Galleria
Professional photos View all
Browse nearby
Extended Stay America - Memphis - Wolfchase Galleria
Write a Review

68 reviews from our community

Traveler rating
    4
    5
    6
    11
    42
See reviews for
20
6
7
19
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (68)
  • Mar-May only
    (18)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (14)
All months
There are newer reviews for Extended Stay America - Memphis - Wolfchase Galleria
See the most recent reviews
Franktown, Colorado
1 review
1 of 5 stars Reviewed June 1, 2014

All the hotels in Memphis were booked and we had to stay for a graduation. We checked in around 8pm with 2 small children and was given our room key. The carpets were filthy, the whole place stunk, our room had the door open, pillows and blankets all over the floor, dirty kitchen and clearly was not cleaned or made... More 

Was this review helpful? Yes
Chantilly, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 21, 2014

I thought this would be a good place to stay while in Memphis for 3 days for a graduation -Wrong! Checked in after 10:30 pm, discovered that there were no towels or washcloths in my room, just a bathmat. At 8 am, I asked the front desk for towels, they had none to give me. They said they would get... More 

Was this review helpful? Yes 1
San Francisco
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 10, 2014

My timeshare has a contract with the Extended Stay America hotels so I was forced to stay in three of them during my visit to Tennessee. This one in Memphis had ripped carpeting, only two forks and no glasses. It was dirty, both inside the room and outside. The sheets were so old that the elastic was worn on the... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 6, 2014

Enuf said. Look elsewhere.Hallways were filthy and the stench gagging, would not stay here. Pool looked like a swamp! Staff was very nice, but seems like management doesn't care about upkeep or cleanliness.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 19, 2014

THIS HOTEL WAS COMPLETELY DISGUSTING!! Cigarette stains in non smoking rooms, FILTY bathrooms with hair in showers, bedding had spots in it, furniture looked like someone was murdered on it. All color stains you could think of. Odor was horrible all throughout hotel and rooms. Big stains on floor. And they tried to give us another room but it was... More 

Was this review helpful? Yes 1
Schenectady, NY
Contributor
15 reviews 15 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 29, 2014

I arrived at 530 p.m, check-in went smooth. However, as I went to use the only elevator they had I was surprised to find a bag of towels in the elevator and loose ones on the floor. When I reached the floor where my room was there was trash outside of rooms and just randomly in the hallway. This hotel... More 

Was this review helpful? Yes 1
Oxford, Alabama
1 review
1 of 5 stars Reviewed March 20, 2014

As I stated earlier, the place on inside was nasty. From lobby to room and the inside of room. I realize that people live there but if you going to have just over night guests as like myself then maybe section off and keep clean these rooms.

Was this review helpful? Yes
Redlands, California
1 review
1 of 5 stars Reviewed January 17, 2014

I am usually not one to complain but I consider myself a fairly clean person. I have owned my own business and had men stay out of town and never would I put someone up in a place like this. The hallway looks like a car garage, the furniture has chips out of it, lighting fixtures have no cover, my... More 

Was this review helpful? Yes
Naperville, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 4, 2014

We wanted to stay at the Extended Stay America-Memphis on Poplar in a two bed, with sleeper couch non smoking room, but were told the only hotel in the Memphis area which had two double beds an a sleeper couch in the same unit was the Wolfchase Galleria. We reserved this room and registered our account on line to receive... More 

Was this review helpful? Yes 2
Fort Mitchell, Alabama
Top Contributor
63 reviews 63 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed December 26, 2013

Looking at the professional photos on the website, you will be deceived. Save your time, energy, money, and gas. Do not stay here. Bugs in the rooms, dog poo in the rooms, dog barking in the room next door, and transients all over the place. Calling the front desk after 9pm is hell trying to get anyone to answer. This... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (3)
Viewed
Room/suite (2)
Viewed
View from room (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question