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Holiday Inn Select Memphis - Downtown (Beale Street)

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160 Union Ave, Memphis, TN 38103
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Holiday Inn Select Memphis - Downtown (Beale Street)
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Holiday Inn Select Memphis - Downtown (Beale Street)
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698 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Oak Park, Illinois, United States
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed today NEW

When I drove up I got out and was spoken to by a young man in a not pleasant but not really rude either. It was a "Are you parking here? I need to know right now attitude". I visit a lot of Holiday Inns (Gold IHG). I expect a Good Day ! Are you staying with us? with a... More 

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Katy, Texas, United States
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed over here one night the week of 4th July. 15 minutes from the airport. About 3 blocks from Beale St. Close access to a variety of restaurants not on Beale. Friendly, courteous staff. Clean. I would stay again.

Was this review helpful? Yes 1
Ann Arbor, Michigan
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stopped here on a trip to New Orleans. What a nice hotel! The desk clerks were extremely friendly and helpful. Our room was not ready when we arrived, so the clerk comped us a drink at the attached bar/restaurant, then upgraded us to the top floor with a spectacular view of Memphis. We were able to walk just across... More 

Was this review helpful? Yes 1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for selecting our hotel! We are delighted that you enjoyed your stay with us at our Holiday Inn Select Downtown Memphis during your road trip. We appreciate you taking the time to tell others about the great service you received and our excellent hotel accommodations! We are so glad to hear our front desk staff took... More 

Kent
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed two nights here with a tour group and I can quite honestly say it was the worst hotel by a long way. The staff were surly, especially in the takeaway cafe, and very offhand in the bar. Reception staff were quite unfriendly. I wouldn't walk across the bedroom carpet without footwear as the carpet looked unclean. Whilst the... More 

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

I am so sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue in the room you occupied. In addition, we are re-evaluating our inspection processes to ensure these type of... More 

Travelers are raving about these Memphis hotels

Canberra, Australia
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

clean room; good soft pillows; hot shower and good water pressure; central location; good breakfast offered on site; breakfast staff could be a bit more helpful; Peabody Hotel right across the road to see the duck parade

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you very much for your positive feedback. We are delighted to know that you enjoyed your stay and we were able to meet your expectations. We value all of our guests’ feedback and look forward to welcoming you back in the near future. More 

1 review
2 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel for a week of fun in Memphis. We chose this hotel because it was reasonable and very close to Beale Street. The staff was very friendly upon check-in and recommended a few sites to see and places to eat. We were ok with the room because we knew we weren't going to... More 

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

I am so sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue in the room you occupied. In addition, we are re-evaluating our inspection processes to ensure these type of... More 

Dublin, Ireland
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel, valet parking, staff were very friendly and very helpful, hotel is right opposite the famous Peabody Hotel, breakfast was not included in our room rates so was an extra charge for us however had a really nice breakfast in the hotel. Worth paying for. Within great walking distance from Beale street (approx 1 - 2 blocks)

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for your review on our hotel. We are so glad you were able to take advantage of our convenient location and have a good time on the historic Beale St. We are also glad to hear our staff was excellent with service and making you feel at home here in Memphis. On your next visit to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

My wife and I and three other couples went to Memphis for a night away just to get away and we stayed one night . I was in charge of booking for the group and organizing the stay. When when we arrived everything went wrong from there first we arrived at 330 pm and were told our room were not... More 

Was this review helpful? Yes 1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

I am so sorry that your stay with us was less than satisfactory. It appears that we definitely failed in the billing department . My staff and I reviewed your comments and have taken appropriate action to resolve these unwanted charges you were experiencing. In addition, we are re-evaluating our front desk staff to ensure they know the proper procedures... More 

Middletown, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a no frills hotel however it was clean, the staff was extremely friendly & helpful with a good location. We would definitely considering staying here again should we ever decide to make another trip to Memphis.

Was this review helpful? Yes 2
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

We are so glad that you decided to stay at out hotel. Thank you for sharing your thoughts as well. Not only in the south, but especially at the Holiday Inn downtown Memphis we are known for our Southern Hospitality. We are glad our staff exhibited that during your stay. We look forward to seeing you again on your next... More 

Gainesville, Georgia, United States
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice location, parking is a bit on the high side at $22 a day. Cant beat the location, you can walk to everything. The Peabody is across the street, dont forget the duck show. A couple of streets from Beale, and it's party time.

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for your review on our hotel. We are so glad you were able to take advantage of our convenient location. We do apologize that the parking rates were higher than expected. Our parking and valet are ran through another company so we do not get a say in how much they charge for parking. We do... More 

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