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Holiday Inn Select Memphis - Downtown (Beale Street)

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160 Union Ave, Memphis, TN 38103
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Holiday Inn Select Memphis - Downtown (Beale Street)
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Holiday Inn Select Memphis - Downtown (Beale Street)
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637 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tennessee
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

The hotel location is wonderful if visiting Beale street. The building itself is older and musky smelling. The room doors have nothing to keep them from slamming shut so you hear that all night. They also have mandatory valet parking at $22.00 a day that adds up quick.

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Crystal Lake, Illinois
Contributor
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We booked here because of its' proximity to Beale Street, and it is just two blocks away. My problem was with the extra charge for a "city view" room. While it was on the 12t floor, well above the noise of the city streets, our view was of the hotel across the street. Save the extra cost, and wear ear... More 

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Kitty Hawk, North Carolina
Top Contributor
121 reviews 121 reviews
36 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The location is great, right across the street from the Peabody Hotel and 1 block from Beale St. There are bars and restaurants all around the hotel, there is a small convenience store 400 feet from the hotel and the hotel has it's own bar. If you are a Platinum member you get free valet parking, this is something you... More 

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London, United Kingdom
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We had had a glorious trip on the CITY OF NEW ORLEANS from the Big Easy to Memphis. The train got in around 10 pm - not late I would have thought for Memphis but what did I know? This was a Sunday evening and we arrived at the Holiday Inn Select Downtown by cab from the railway station. It... More 

Was this review helpful? Yes 1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for sharing your feedback with us. I am so glad you were able to experience travel on the City of New Orleans train. It is a wonderful way to travel and see the countryside, and I hope you enjoyed your trip. I apologize if Memphis did not meet with your expectations. It seems there is always something to... More 

Gatineau, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

all good from the moment we arrived. Daniel the valet was very nice, did not always have his hand out for a tip, took good care of us. Michelle and Dana and the rest of the front desk staff we're, although quite busy, always took the time to take care of us. I asked for a quiet room, explaining why,... More 

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for sharing your experience at our hotel with us and with others. I am delighted to hear that you found our staff to be friendly and helpful. Daniel, Michelle, and Dana are great assets to our customer service team, and they will be delighted to hear that you mentioned them. Your comments will be shared with members of... More 

St. John's, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Very convenient location for walking to Beale Street and the walking trails near the Mississippi river. Hotel was very clean and staff were very friendly and helpful. Valet parking was a little expensive at $22 per night but give the fact that parking in the area isn't easy to find sometimes made it worth it.

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for your review of our hotel. It sounds like you enjoyed your stay with us, and I couldn't be more delighted to hear that you were able to take advantage of our ideal location in central downtown Memphis. I am so glad to hear that you found your room to be clean and comfortable and our staff to... More 

Jackson, MS
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Arrived after 3pm check-in. Given a very cozy double bed room that had hair all over the shower, as well as, the bathroom floor. Solution- We were given another room. The bathroom in the new room had only one set of towels & the appearance of one of the beds gave us the impression that perhaps someone may have layed... More 

Was this review helpful? Yes 1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for taking the time to share your experience at our hotel with us. Although I am glad to hear that you enjoyed our convenient downtown location, I regret that your overall impression of our hotel was disappointing. I apologize for the inconveniences you encountered in your room including having to be relocated and being unable to receive the... More 

Indianapolis, Indiana, United States
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Compared to other area hotels this one was a great value for the location. We arrived in town a few hours before check in and the staff was very accomodating. They allowed us to check in early without any extra fees and park our car in the Valet garage on site. This was slightly expensive ($22/day) but worth it to... More 

Was this review helpful? Yes 1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for sharing your experience at our hotel with us and with others. It sounds like you enjoyed your stay with us and your visit to the city of Memphis. I am delighted that you found your room to be clean and comfortable, and our staff to be friendly and helpful. Thank you for your comments about... More 

Senior Contributor
24 reviews 24 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in Memphis for two nights on a trip to Nashville due to bad weather. Hotel was old and outdated but very clean and the staff were amazing. Everyone ,from the valet to the front desk to housekeeping.....all went above and beyond to accommodate any request we had. The weather was extremely cold so Bealle street was dead but the... More 

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for your feedback regarding your experience at our hotel. It sounds like you enjoyed your stay with us. I am so glad to hear that you found our hotel to be clean and comfortable, and that you were so impressed by our staff. It is our goal to provide 100% guest satisfaction, and I am delighted... More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Holiday Inn Select Memphis for the International Blues Competition in January 2015. It had a great location to Beale Street, just a short 2 block walk to all the Blues Competition venues. The hotel is directly across the street from the Historic Peabody Hotel. We could walk across the street to go to the Deli and... More 

Was this review helpful? Yes 1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for your kind review of our hotel. It sounds like you were able to take advantage of our ideal location in the center of downtown Memphis. I am delighted that you had such a pleasant stay with us and found our hotel to be clean and comfortable and our staff to be friendly and helpful. Thank you for... More 

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