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Holiday Inn Select Memphis - Downtown (Beale Street)

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160 Union Ave, Memphis, TN 38103
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Holiday Inn Select Memphis - Downtown (Beale Street)
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Holiday Inn Select Memphis - Downtown (Beale Street)
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713 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lee's Summit, Missouri
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our room was great! KIMBERLY IN VAELT IS A GEM!!!!!!! If you want a great conversation, she's your girl! IHG: keep that one! The location is just 2blocks off of Beale so awesome walking distance!!!! However, MAIDS WILL TRY TO BREAK DOWN THE DOOR AT 8:30 AM! LOCK YOUR DOOR!!!!

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Lafayette, Louisiana
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A really fun experience. Check in is not until 4 p,m, The lobby is small and not well air conditioned. The elevators are not air conditioned. The upside is Mrs. Jones. She is the Valet Manager. An amazing woman. She has a smile larger than Texas. Her memory is phenomenal. Giver her your name one time and she will always... More 

Was this review helpful? Yes 1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for sharing your review of our hotel. We are so glad you were able to get checked into a nice comfortable room and get a change to cool off from all this Memphis heat. We are so glad our staff took such great care of you and we will definitely pass along your kind regards to... More 

Saint Louis, Missouri
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I am a frequent flyer and driving traveler. This hotel was very nice! My room with 2 queen beds easily accommodated 2 adults, 2 teenagers. Shower and the room were clean with very comfortable bedding. Nicely furnished. Can't remember what the early ninety's decor looked like, but there was no wear and tear on anything. It looked modern to me... More 

Was this review helpful? Yes 1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank You for sharing your excellent experience on our hotel. We appreciate your business and value customers like you. We are so glad you were able to get checked into a nice cool room. Memphis summers can be brutal so we are glad you were comfortable. Thank you for sharing some of our amenities, we are glad you were able... More 

London
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of this hotel is great, but the interior of the rooms are drab and stuck in the early nineties. The cleaning could be better, the mirror in our room was dirty when we arrived and was still as mucky when we left. The staff on reception are not that friendly but car valet are very helpful. I think... More 

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for sharing your view on our hotel. We are glad you found our location to be convenient. We want to apologize for the conditions of your room. It appears that we definitely failed when it comes to housekeeping. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue in the... More 

MS
Level Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Very busy hotel, so be sure to make advance reservations. Located downtown, so most things are within walking distance. 1/2 mile to Orpheum Theater. About 1 mile to Bass Pro Shop Pyramid. Beale Street is about 4 blocks away. You just can't beat this hotel for downtown convenience. Be warned that this may be a noisy hotel based on the... More 

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel and enjoyed its location. We are sorry to find out that you experienced some problems with your allergies due to lack of cleaning. Please be assured that we are inspecting every part of our rooms after cleaning to rectify the... More 

Little Rock, Arkansas
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location. Just across the street from the famous Peabody Hotel and just up the alley from the Rendezvous BBQ restaurant. Beale Street 2 blocks away. Trolley and bus nearby on Main St. Interior a bit dark in lighting and color scheme. Rooms standard but comfortable, beds have extra pillows and were very restful. Room was quiet although it was... More 

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you very much for your positive feedback. We are delighted to know that you enjoyed your stay and we were able to meet your expectations. We value all of our guests’ feedback and look forward to welcoming you back in the near future. We invite you to come see us again on your next trip to Memphis! More 

Ireland
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this hotel so central to everything, Pool was great on the 4th floor and heated, staff were ok not over friendly but the valet parking boys were lovely. room was great on the 12th floor and not much noise from street. its only a couple of blocks from Beale street and lots of restaurants around, We had breakfast in... More 

Was this review helpful? Yes 1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for staying at the Holiday Inn Downtown Memphis. We appreciate you for taking the time to review your stay with us. We are glad you liked our convenient location in downtown Memphis and the amenities we have to offer. We are so pleased that you will be recommending us to other travelers you know. And of course we... More 

Newport, United Kingdom
Level Contributor
151 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First the good points .... the location is good - opposite the famous Peabody and not far from Beale Street and within walking distance of the Avis car hire office (if required). The room had everything we needed and the bed was comfortable. However .... the public area from the lift to our room was like something from the 70s.... More 

Was this review helpful? Yes 1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for staying at the Holiday Inn Downtown Memphis. We appreciate you for taking the time to review your stay with us. We are glad you liked our convenient location in downtown Memphis and the amenities we have to offer. We are sorry however you were dis[leased with breakfast. We have reviewed your comments and will discuss the proper... More 

Springdale, Arkansas
Level Contributor
91 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped here after ten hours driving from Florida. Our room was ready, and the corner view, looking down 2nd street, was a lot of fun. Watching the people come and go to Beale street, gets entertaining late at night. The Hotel is practically connected to the Rendevouz, and dinner there is always great. The hotel has on site covered... More 

Was this review helpful? Yes 1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

We appreciate you taking the time to tell others about the great service you received and our excellent hotel accommodations! I'm so happy we could check you into your room after a long day of traveling! We look forward to seeing you on your next visit to Memphis! More 

LONDON
Level Contributor
76 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here recently whilst with a tour group touring thedeep south. The hotel has very little to recommend it. Room were drab and smelt of tobacco, carpet was dirty and the staff generally surly and unhelpful. In addition what tourist hotel these days does not have a room safe. A good example of the service level was when I brought... More 

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for posting a review of our property. Please accept our sincere apologies for the conditions of the room during your stay. We are sorry you received service which was unacceptable. We have taken notes of the points you’ve raised in this review to make the necessary improvements needed. While we understand that your stay was less than satisfactory,... More 

Travelers are raving about these Memphis hotels

Hotel Review Summarization

What travelers say

  • Beale Street(30)
  • Peabody hotel(9)
  • Great location(7)
  • Very nice(5)
  • Parking garage(3)
  • Civil Rights Museum(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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