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All 135 Memphis hotels

Holiday Inn Select Memphis - Downtown (Beale Street)

3.0 of 5 Hotel   |   160 Union Ave, Memphis, TN 38103
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Holiday Inn Select Memphis - Downtown (Beale Street)
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Ranked #43 of 135 Hotels in Memphis
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572 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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new york
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed today NEW

My girlfriend and I recently stayed at the holiday inn select while attending a pearl jam concert in downtown Memphis. Let me start by saying if you are looking for a hotel in the heart of downtown Memphis walking distance to all that the downtown area has to offer then this is the hotel for you. We were able to... More

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Duluth, Minnesota
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The location is excellent and the staff was very friendly for the most part. We used the pool just before it closed and staff members came out to see if there was anything we needed and to bring us extra towels. The room was clean, and the bed was very comfortable. The elevators are slow and the buttons don't always... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

I stay here around 4 times a month for business. The location is great in regards to the proximity of Beale St. but thats about all the place has going for it. What continually disappoints me is the extremely rude and unprofessional staff. The hotel itself is old and dirty and if you want hot water in the morning you've... More

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Marshalltown, Iowa
Contributor
15 reviews 15 reviews
9 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Yes as other reviewers pointed out, the elevators are not the best but it doesn't take that much away from the overall experience (how many times does a person need to use the elevator)? Rooms were very clean and large. We had a couple drinks in the quite adjoining bar and watched the lighted horse drawn carriages across the street... More

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DOSHIDowntown, Sales Coordinator at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for your feedback regarding your stay at our hotel. I am so glad to hear that your stay was not negatively affected by our elevator renovation process. It sounds like you enjoyed our convenient downtown location. I am delighted that you liked your room and accommodations. We are delighted hat you stayed with us and hope... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed for 3 nights so I got a very detailed impression of this hotel. The staff were very pleasant except for one lady looking after the coffee and snack counter. The location is excellent and rooms on the Peabody Hotel side are fun if you have time to look out of the windows. A couple of negatives in my room... More

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DOSHIDowntown, Sales Coordinator at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for your review of our hotel. I am delighted that you found our staff to be pleasant, and our location to be ideal. I am so glad you were able to take advantage of our pool and found the temperature to be just right. I regret that did not have a pleasant experience with the staff at our... More

Birmingham, United Kingdom
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

It’s hard to know where to start with this review, First the good, this old hotel is in the best possible position for visitors to Memphis, It’s across the street from the Peabody Hotel and its ducks, Beale Street is 2 blocks away a short walk to the river and boat trips, Flying saucer beer bar best in Memphis and... More

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DOSHIDowntown, Sales Coordinator at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for taking the time to write a review of our hotel. It sounds like you enjoyed our ideal downtown location, and found our staff to be friendly and helpful. I am happy to hear that we were able to accommodate your request for an alternate room. I regret that you were dissatisfied with our breakfast options. You r... More

Smithville, missouri. 64089
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

This is an above average place to stay. It is within walking distance of so many restaurants and across the street from The Peabody. The staff(except for one very unpleasant barista) was friendly and helpful. If you get a chance, have Donatario carry your luggage to your room. He is a wonderful welcome face to this city!

Was this review helpful? Yes 1
DOSHIDowntown, Sales Coordinator at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for your kind review of our hotel. I am delighted to hear that you had such a pleasant experience while staying with us. Dontario will be delighted to hear that you mentioned him. Your comments will be shared with our management staff so he can be recognized for his customer service. I apologize that you did not find... More

Mountain View, Arkansas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel staff was the nicest, most accommodating that I have ever encountered, and I've been to lots of hotels. Our room was spotless, and I left a tip for the maid (my policy is... if I find one hair no tip). Very nice breakfast buffet. We enjoyed the outdoor heated pool. It is also close enough to walk to... More

Was this review helpful? Yes 2
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for your wonderful review of our hotel. We are delighted to hear that our hotel exceeded your expectations, and we are so grateful to be the recipient of such wonderful compliments. It is our goal to provide 100% guest satisfaction, and we are thrilled to learn that we met that goal in regards to your stay. Thank you... More

Norwich, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel for two nights whilst visiting graceland. We were greeted by the front desk staff warmly and this set the tone for the way the hotel staff treated us throughout our stay. What lets this hotel down is the rather outdated rooms(we had one on the 12th floor) which could really due with being decorated throughout.... More

Was this review helpful? Yes 1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for taking the time to share your experience with us. It sounds like you were pleased with the customer service provided by our front desk staff. I regret that you were dissatisfied with your room, and I apologize for the inconveniences you experienced regarding our elevators. They are currently undergoing renovations and we thank you for your patience... More

Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

we stayed here in oct/2014 on our visit to graceland.we cannot fault it everything was clean every morning.you cannot ask for more friendly staff.the meals were excellent if you want a taxi they get one for you if you want to go on any tours they book it for you.beale street is just 2 blocks away but you cannot hear... More

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for your kind feedback regarding your stay with us. I am delighted to hear that we were able to help you with your travel and touring accommodations. It is our pleasure to help our guests so that they may have the best experience possible while visiting our city. It sounds like you enjoyed your stay at our hotel... More

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Additional Information about Holiday Inn Select Memphis - Downtown (Beale Street)

Address: 160 Union Ave, Memphis, TN 38103
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Select Memphis - Downtown (Beale Street) 3*
Number of rooms: 190
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Also Known As:
Holiday Inn Select Memphis - Downtown (Beale Street) Hotel Memphis
Holiday Inn Beale Street
Holiday Inn Memphis
Memphis Holiday Inn

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