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Holiday Inn Select Memphis - Downtown (Beale Street)

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160 Union Ave, Memphis, TN 38103
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Holiday Inn Select Memphis - Downtown (Beale Street)
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816 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Spacious rooms that were very clean, nice hotel lobby, restaurant and bar. You can't beat for the price. The only negative is that my room was near a heater or a boiler or something that made loud noises throughout the night, which woke me up. Just make sure to request a room in a quiet location of the hotel!

Helpful?
Thank Cathey T
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you very much for your positive feedback. We are delighted to know that you enjoyed your stay and we were able to meet your expectations. We value all of our guests’ feedback and look forward to welcoming you back in the near future. Please do not hesitate to contact us directly on that occasion. More 

milwaukee
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

I stayed at this Holiday Inn for five days. The location is excellent if you want to head to Beale Street. However, the actions of some of the staff at the hotel leave much to be desired. In checking my bill I was charged $88 for their restaurant food. The problem was I never ate anything in their restaurant. it... More 

Helpful?
Thank gupster1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for your comments regarding your stay with us. It sounds like our hotel did not meet with your expectations, and I deeply regret your dissatisfaction with the Holiday Inn Downtown Memphis. I can assure you that this is not typical of our hotel. We strive for 100% guest satisfaction. I sincerely apologize for the poor service you received... More 

Cleveland, Tennessee
Level Contributor
70 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Located blocks from everything in downtown Memphis including Beale street. Has an onsite bar with a restaurant, pool, valet parking and a great staff. Have stayed here on numerous occasions and never had a bad stay. Recommend to anyone staying in the area. Thank you.

Helpful?
Thank Robert D
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for selecting our hotel! We are delighted that you enjoyed your stay with us at our Holiday Inn Downtown Memphis. We appreciate you taking the time to tell others about the great service you received and our excellent hotel accommodations! I'm so happy we could check you into your room after a long day of traveling!... More 

Lebanon
Level Contributor
44 reviews
9 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

The room was very clean, very well mannered employment and the vallet was very professional..the breakfast in the morning was amazing, prices was alil high for a buffet..but there is slot to choose from.

Helpful?
Thank Stephanie J
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for selecting our hotel! We are delighted that you enjoyed your stay with us at our Holiday Inn Downtown Memphis. We appreciate you taking the time to tell others about the great service you received and our excellent hotel accommodations! I'm so happy we could check you into your room after a long day of traveling!... More 

Fort Knox, Kentucky
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our second time staying at this location. There are other hotels in the area, but based on the friendliness of the staff last time & this time, my husband and I have decided this will be where we stay from now on. Again, from the valet to the desk clerks to housekeeping and restaurant staff, they are absolutely... More 

Helpful?
Thank MariaG615931
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you very much for your positive feedback. We are delighted to know that you enjoyed your stay and we were able to meet your expectations. We value all of our guests’ feedback and look forward to welcoming you back in the near future. Please do not hesitate to contact us directly on that occasion. More 

Ramsgate
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Hotel was just brilliant with most amazing customer service. The reception staff, porters,restaurant and bar staff could not do enough to make it a special stay. I must also recommend a walk over the road to the Peabody Hotel and visit the brilliant shops and bars that are there.

Helpful?
Thank AshleyRamsgate
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for selecting our hotel! We are delighted that you enjoyed your stay with us at our Holiday Inn Downtown Memphis. We appreciate you taking the time to tell others about the great service you received and our excellent hotel accommodations! I'm so happy we could check you into your room after a long day of traveling!... More 

Brooklyn Park, Minnesota
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 5, 2016

Not a fancy hotel by any means but for the price one shouldn't expect that. Great location, can walk to tons of restaurants and Beale street easily. Directly across the street from the Peabody. Hotel staff was very friendly. My only complaint was on the restaurant and coffee area attached. I went to buy a water from the coffee area... More 

Helpful?
1 Thank Megan S
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for staying with us. We are happy to hear that you enjoyed the hotel and I am sorry that you found experienced issued regarding the customer service in our restaurant. This is definitely not acceptable and will be looked into. We have duly noted your comments and are constantly improving way to achieve guest satisfaction. All our guests’... More 

Stafford, United Kingdom
Level Contributor
99 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

As part of a coach tour we rested here for two nights. Excellent hotel with good sleep quality and convenient for a short walk to Beale Street which in itself is a "must visit street." We enjoyed breakfast in the hotel but had our evening meals in the surrounding area.

Helpful?
1 Thank MidlandsBoater
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for selecting our hotel! We are delighted that you enjoyed your stay with us at our Holiday Inn Downtown Memphis. We appreciate you taking the time to tell others about the great service you received and our excellent hotel accommodations! I'm so happy we could check you into your room after a long day of traveling!... More 

Normal IL
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 31, 2015 via mobile

The hotel is just a few blocks from Beale Street and right across the street from The Peabody. The front desk and valet parking staff were VERY nice and helpful. Valet is $22 a night with unlimited in and outs. The room was ok. A little dated but pretty clean, other than the child's barrette found in the bed, under... More 

Helpful?
Thank NormalfamilyNormalIL
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for selecting our hotel! We are delighted that you enjoyed your stay with us at our Holiday Inn Downtown Memphis. We appreciate you taking the time to tell others about the great service you received and our excellent hotel accommodations! I'm so happy we could check you into your room after a long day of traveling!... More 

Maryland
Level Contributor
117 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed December 10, 2015

Great location, you can walk to a lot of places day or night. large room, decent sized bathroom, very updated, clean, comfy, nice large flat screen TV. Fast elevators, friendly, helpful front desk. Nice sports bar with big TVs to watch Sun night football. Did not eat here ( too many tempting places within walking distance), but looks like they... More 

Helpful?
1 Thank appaloosas3
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you very much for your positive feedback. We are delighted to know that you enjoyed your stay and we were able to meet your expectations. We value all of our guests’ feedback and look forward to welcoming you back in the near future. Please do not hesitate to contact us directly on that occasion. More 

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