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All 134 Memphis hotels

Holiday Inn Select Memphis - Downtown (Beale Street)

3.0 of 5 Hotel   |   160 Union Ave, Memphis, TN 38103
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63%
Ranked #44 of 134 hotels in Memphis
A recent review
4 of 5 stars reviewed 3 days ago
Najjie
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522 people have reviewed this hotel

Traveler rating
    93
    217
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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English first
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I actually left a completely paid for hotel room and found refuse here for the night. I purchased a room at the Crown Royal via Priceline online. You select a star rating, a location and a price; then, they automatically book your room. BAD IDEA. Holiday Inn rarely disappoints. I wondered in off the street. The clerk warmly greeted us.... More

Was this review helpful? Yes 1
Elizabeth, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

From start to finish, everything was done just right during my stay. The room was large and clean, the beds were comfortable, and the bathroom was spotless. Location cannot be beat, near the shops and restaurants of Main St. and the funky clubs and bars of Beale St. The best part was the staff though. Everybody, from the valet and... More

Was this review helpful? Yes 1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for your kind review of our hotel. We love to hear when we exceed our guests' expectations! It sounds like you enjoyed our hotel and your stay in the city of Memphis. I am delighted to hear that you found your room to be clean and comfortable and our staff to be friendly and helpful. We... More

Dallas, Georgia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: Pool was very clean. The room and bathroom were both very clean. The mattress was firm. Staff were very friendly. Valet was very quick. Rendezvous BBQ was located down the alley beside the hotel (Mmmm) Cons:The hotel is older and is under renovations. Bathroom sink had a slight leak. $20.00 additional per night for parking.

Was this review helpful? Yes 3
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for your review of our hotel. I am so glad to hear that you found our staff to be friendly and our accommodations to be clean and comfortable. I apologize for the leak you dealt with in your bathroom. I hope it did not cause you too much inconvenience during your stay. Did you alert our staff to... More

High Wycombe, United Kingdom
Top Contributor
80 reviews 80 reviews
26 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We drove up from New Orleans and our Garmin SatNav took us straight to the hotel. The hotel provides Valet Parking and although a shade more expensive than public parking was worth every penny. We had a bit of trouble getting into our rooms - problems with the key cards. This was quickly fixed and to make amends, we were... More

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for taking the time to share your experience at our hotel with us and with others. It sounds like you enjoyed your stay with us and in the city of Memphis. I am delighted to hear that our property has encouraged you to stay at the Holiday Inn family of hotels in the future! I'm thrilled... More

Atlanta, Georgia, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had the chance to stay at the Holiday Inn Select Memphis downtown during a recent business trip. I found the hotel to be extremely clean, the staff very friendly and the location right in the center of the downtown activities. The beds are extremely comfortable and the rooms well appointed.

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for your kind review of our hotel. I am so happy to hear that we exceeded your expectations! It sounds like you enjoyed our rooms and great location. Thank you for sharing your comments about our staff. Your comments will be shared with our management staff. I am so glad that you stayed with us, and I invite... More

Glasgow, Scotland, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights and though they made great apologies for the hotel refurbishment it did not create any problems at all. Our room was clean, tidy and well equipped. As a priority member the staff acknowledged this on my arrival with a snack bag, nice touch. The pool was spotless with plenty of sun beds and towels. The... More

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for taking the time to share your experience with us and with others. I am so glad to hear that our staff made you feel at home and were able to help you find a charger for your phone. We appreciate your patronage to our hotel and to the IHG family, and we hope we are... More

Springfield, Missouri
Top Contributor
165 reviews 165 reviews
19 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lots of restaurants and attractions within walking distance. Carriages queue up across the street, so they're readily available to you. Valet parking is the only option (unless you park off-site). Staff was welcoming and helpful on our visit. Rooms seemed smaller than typical, and the elevators are really slow. Property is well-maintained and clean. The main reason to stay here... More

Was this review helpful? Yes 2
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for your feedback! I'm thrilled to hear that you enjoyed your stay with us and that you found our staff to be friendly and our hotel to be clean! We are so glad you chose our location and we look forward to welcoming you back in the future! Thanks for staying with us! More

Tampa
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I just came back from Memphis yesterday and everyone at the hotel was so kind and efficient. The hotel is in a great location just two blocks away from Beale Street. Walking distance to the Cook County Convention Center and tours pick you up right across the street. There are an abundant amount of really good restaurants in walking distance.... More

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for your comments! I am delighted to hear that you enjoyed your time at our hotel and in the city of Memphis. I'm so glad you were able to try the delicious food at the Flying Fish. It is one of my personal favorite restaurants here in downtown Memphis. Our hotel is located in close proximity to so... More

Buffalo, New York
Top Contributor
116 reviews 116 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is in a great location near Beale street. The rooms are nice newly remodeled. The Rendevous BBQ is right behind the hotel. The hotel is being remodeled on some of the floors. We would stay there again if we visit Memphis.

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for taking the time to share your experience at our hotel with us and with others. It sounds like you enjoyed our convenient downtown location. The Rendezvous is a popular restaurant for locals and tourists alike, and provides a delicious taste of Memphis BBQ. I'm glad to hear that you were able to experience it for yourself. I'm... More

Bath, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The best thing about this hotel is the location, right near Beale Street so very handy for evening. The main issues we had with the hotel were the appallingly unreliable lifts which appear to be a long standing problem and the very sulky attitude of some of the female staff in the cafe and reception. The rooms are OK and... More

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for your review of our hotel. I am sorry to hear that our hotel did not meet with your expectations. It sounds like we definitely failed when it comes to customer service. We strive for 100% customer satisfaction, and I regret that did not achieve this goal when it came to your experience. Thank you for bringing these... More

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Additional Information about Holiday Inn Select Memphis - Downtown (Beale Street)

Address: 160 Union Ave, Memphis, TN 38103
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Select Memphis - Downtown (Beale Street) 3*
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Also Known As:
Holiday Inn Select Memphis - Downtown (Beale Street) Hotel Memphis
Holiday Inn Beale Street
Holiday Inn Memphis
Memphis Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Take a video tour of this hotel!The Holiday Inn Select Hotel-Memphis is conveniently located in the heart of downtown Memphis, directly across the street from the famous Peabody Hotel and within walking distance of Beale Street, The NBA FedEx Arena, Peabody Place (Shops, Restaurants, and Starbucks Coffee) Mud Island, the Cook Convention Center, the Pyramid, Orpheum Theater, Autozone Ball Park 'Home of the Memphis Redbirds,' the Rock-n-Soul Museum, the Gibson Guitar Plant and many popular downtown restaurants and shops. Adjacent to the Rendezvous Restaurant. Complimentary wireless high-speed Internet access in all guest rooms and meeting space. ... more   less 
Number of rooms
190

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