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All 134 Memphis hotels

Holiday Inn Select Memphis - Downtown (Beale Street)

3.0 of 5 Hotel   |   160 Union Ave, Memphis, TN 38103
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Ranked #43 of 134 Hotels in Memphis
A recent review
3 of 5 stars reviewed today
spoiledtravelguy DC
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549 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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DC
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed today NEW

I don't normally book at HI but the location seemed ideal for touring Memphis. The rooms are a good size with windows that eliminated street noise. Too bad the doors to the hallway were so thin, would have appreciated less noise from other guests and hotel staff. Strong air conditioner, good water pressure and lots of hot water. The staff... More

Was this review helpful? Yes
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Check-in went smooth, everyone was very friendly and the room was clean and comfortable. Really liked the secure parking and the great location. We thought the price was good especially for it being the end of Elvis week.

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for your kind review of our hotel. I am so glad to hear that you found our hotel to be a good value. I know there are many options when choosing a hotel, and I want to thank you for selecting our property. Thank you for your comments about our friendly staff and clean and comfortable... More

Canterbury, New Zealand
Top Contributor
52 reviews 52 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for four nights and had a great time here. The hotel is so central for Beale Street nightlife and close to the Mississippi River. The hotel is a little tired and the elevators are from the 1970s but this was made up by the superb bed and pillows - perhaps the best so far in travelling around the... More

Was this review helpful? Yes 1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for sharing your experience at our hotel with us and with others. It sounds like you were able to take advantage of our convenient downtown location. I am delighted to hear that you were so pleased with our bed and pillows. What a great compliment to say that ours are the best you've slept on when you've traveled... More

Bradford
Contributor
20 reviews 20 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel is great for Beale Street being only 2 blocks away, also it's across the road from the Peabody so you can visit the ducks. The room we had needed a makeover as it was a bit shabby. We were on the 4th floor and our room (450) opened onto the pool area, it was across... More

Was this review helpful? Yes 1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for your comments regarding your recent stay with us. It sounds like you were able to take advantage of our convenient downtown location. I hope you had a wonderful visit in downtown Memphis, and I hope we are able to serve you at our location again in the future. Thank you again for your feedback. I know there... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Let me just say that booking this room was a hassle. We were told because I am a Methodist patient we would get a discount, wrong. They claimed the price online, which was the exact price I was quoted with a "discount" was for their book early and save. They said those bookings were non refundable. Nevertheless the exact same... More

Was this review helpful? Yes 3
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for your review of our hotel. It seems as though our hotel did not meet with your expectations. In regards to the reservation process, I apologize for any confusion or miscommunication occurred regarding your discounted rate at our hotel. As with all the downtown hotel properties, parking is not complimentary, but we do feel that our rates are... More

Sydney, New South Wales, Australia
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Have stayed here twice and found both times the rooms to be great and the service staff wonderful. Go out of their way every time. The rooms are clean and roomy, the view is nice and it's super close to everything. The restaurant is great for breakfast and the sports bar is great for evening drinks and a light meal.... More

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for your kind review of our hotel. It sounds like you enjoyed your stay with us, and I want to thank you for your patronage to our hotel. I am delighted to hear that you found our staff to be friendly and helpful, and your room to be clean and comfortable. Thank you for sharing your comments with... More

Perth, Australia
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Location of hotel is good - 3 blocks from Beale Street - an easy walk. When you walk into hotel, foyer is spacious and clean and modern. However when you go up to the floors with rooms you can see that some money needs to be spent. Rooms are basic - not to even have a fridge was disappointing and... More

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for your review of our hotel regarding your recent stay with us. It sounds like you enjoyed your stay overall with us. I apologize if you were dissatisfied with your room. Our hotel does offer rooms with microwaves and mini-refrigerators for those who request them. I also regret that you felt inconvenienced by our elevators. We are currently... More

Perth Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean hotel with welcoming staff and good porter service. Has all the amenities with a great breakfast. Close to the entertainment district and tours to Graceland can be organised from this hotel. Good value as well.

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for taking the time to share your experience with us and with others. I am delighted to hear that you found our hotel to be a good value. I'm so glad that you enjoyed your stay with us, and I hope we are able to welcome you back to our location in the future. Thank you for staying... More

Fox Valley, WI
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

DO NOT STAY HERE! The rooms smell like a basement bar that failed and was turned into a hotel room. NO refrigerators, no microwave ovens! So Sorry Mr. 15 year platinum member. Breakfast sucks. You are better off at Denny's next door, even with all the homeless they allow in the restaurant. Any complaints, talk to the manager, who was... More

Was this review helpful? Yes 2
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for taking the time to post a review of our hotel. It seems as though our hotel did not meet with your expectations, and I regret your dissatisfaction with the Holiday Inn Downtown Memphis. We value feedback from our guests as it helps us to target areas that may need improvement. If you would like to discuss the... More

Des Moines, Iowa
1 review
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel this weekend. Front desk people are super nice and friendly. Everyone we encountered at the hotel was polite and welcoming. Probably my favorite thing about the hotel and Memphis in general. One thing to note is that you can't be in a hurry. Front desk is slow, valet is slow, housekeeping is slow, elevators are slow....everything... More

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for staying with us last weekend and sharing your experience at our hotel with us. We appreciate your recognition of our friendly and welcoming staff. It sounds like you enjoyed our convenient location and our hotel amenities (aside from the Memphis mosquitoes). I apologize that our service staff and valet did not meet your expectations in a timely... More

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Additional Information about Holiday Inn Select Memphis - Downtown (Beale Street)

Address: 160 Union Ave, Memphis, TN 38103
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Select Memphis - Downtown (Beale Street) 3*
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Also Known As:
Holiday Inn Select Memphis - Downtown (Beale Street) Hotel Memphis
Holiday Inn Beale Street
Holiday Inn Memphis
Memphis Holiday Inn

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