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All 135 Memphis hotels

Holiday Inn Select Memphis - Downtown (Beale Street)

3.0 of 5 Hotel   |   160 Union Ave, Memphis, TN 38103
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63%
Ranked #45 of 135 hotels in Memphis
A recent review
5 of 5 stars reviewed 4 days ago
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485 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Arrived about 9:00 to check in and we were really tired. We are platinum elite so everything was ready as soon as we arrived. All we had to do was give them our credit card. Check in was fast and accurate. We were upgraded to a corner room and we were just pleasantly surprised with this hotel . It is... More

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Lincoln, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A tale of two extremes...... on arrival at almost midnight, after a long train journey we (3 adults, one a wheelchair user )we struggled with chair, luggage etc into the lobby while being watched by the hotel reception staff. We asked to check into our pre booked accessible room, after a few worried glances and muttering from the receptionist receptionist... More

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thanks for bringing your concerns to our attention. These issues will be addressed with the appropriate staff and further education and training will be pursued so all of our associates can better serve our guests. On a lighter note, I am pleased to hear that you found your room to be clean and comfortable, and I want to thank you... More

Nottingham, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed for a one night stay, was told there will be workers renovating the hotel 10am - 5pm this was not the case, we was kept awake early hours by a pick up lorries collecting the rubbish. Ell aviators didn't work so had to carry suit cases upstairs. I'm sure this hotel will be nice when all the work is... More

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you for your comments. I'm sorry to hear that your stay was disrupted by our renovation process. We do our best to ensure that our guests are minimally affected by our construction, and we apologize that you felt inconvenienced by the process. Thank you for bringing these matters to our attention. We appreciate all feedback from our guests. It... More

Nottingham Uk
Top Contributor
54 reviews 54 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Checked out of hotel we booked and took a chance on getting a room here,tena was fantastic and we ended up with a fantastic room ,the accommodation was so much better than expected and cheap considering location.Ok hotel is undergoing some tidy up and renovations workmen were always courteous and we heard no noise from them ,believe you me I... More

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for selecting our hotel! We are delighted that you enjoyed your stay with us at our Holiday Inn Select Downtown Memphis! We appreciate you taking the time to tell others about the great service you received and our excellent hotel accommodations! I also want to thank you for sharing your comments about Teena. She is a... More

1 review
1 of 5 stars Reviewed 1 week ago

The room was dirty, bedspread stained with something, water leak on bathroom floor, elevators 3 of 4 were broken down, then they fixed one of the 3 broken elevators, staff were rude, billed me twice for room (still trying to work this out 3 weeks later).

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

I am so sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping. Your comments will be shared with the housekeeping staff in order to evaluate our inspection processes to ensure these type of issues do not occur in the future. It sounds like you encountered several obstacles while... More

Alton, Illinois
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The wife and me, with our boys and their wives stayed over the weekend and had a great experience at this hotel. Check-in was easy with Shann taking care of us. As soon as she learned it was our fortieth anniversary she went the extra mile for us. She gave us a free breakfast coupon and upgraded the wife and... More

Was this review helpful? Yes 1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for your kind feedback. We are pleased to hear that your stay with us exceeded your expectations. We do our best to provide a personal approach to each of our guests. Thank you for your feedback about Shann. She is a great asset to our staff, and we are delighted to hear that she was able... More

Kingston-upon-Hull, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's a Holiday Inn and I can not fault it at all. The price was good ........ we were in Memphis and needed to change accommodation so telephoned off speck. The deal they offered was superb. Equivalent to £100 per night for a double room for a total of three nights The rooms were modern. The staff were great. The... More

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for selecting our hotel! We are delighted that you enjoyed your stay with us at Holiday Inn Downtown Memphis! We appreciate you taking the time to tell others about the great service you received and our excellent hotel accommodations! It sounds like you enjoyed our convenient downtown location. The restaurant you are referring to is the... More

Top Contributor
106 reviews 106 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent two nights here as we were passing through Memphis and wanted to explore downtown, Beale Street, etc. Great location. Felt like we got a good rate. Actually made reservations for one night, but when we checked in asked for a second, which was granted at the same price. Were going to use valet parking, but the guy didn't... More

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you very much for your review of our hotel. It sounds like you were able to take advantage of our convenient downtown location, and we are so pleased that you chose to stay with us an additional night. I apologize that you were unable to utilize our valet parking. Our parking garage is outsourced to an outside parking company,... More

Saint Louis, Missouri
Top Contributor
77 reviews 77 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My rating is just a little bit off due to construction at the hotel and the elevators not working properly. Overall, the place is very clean with very nice rooms. Once the construction is over, it will be top notch. It is only two blocks from Beale Street and a great location to utilize for any Memphis trip. The staff... More

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Thank you so much for sharing your experience with us! We are so grateful that you took the time to rate our hotel. We appreciate your patience with us as we work to make this hotel a better place for you - our guests. Thank you for mentioning that you found our staff to be exceptional. Your comments will be... More

Noble, Oklahoma, United States
Contributor
20 reviews 20 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I would have to agree with some of the reviews that say for the price, they expected better. This hotel is NOT cheap! But it is older and older just has it's problems. The bathroom is cramped, the elevators are slow BUT, the room was clean and the beds and pillows were awesome! The valet staff rocks! The hotel can't... More

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review

Karmin J, thank you for your review of our hotel. We're glad to hear that you took advantage of our valet parking. It sounds like you generally enjoyed your stay here. I apologize if you found our bathrooms did not meet your expectations. We appreciate your understanding that this location is an older hotel, and we do our best to... More

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Additional Information about Holiday Inn Select Memphis - Downtown (Beale Street)

Also Known As:
Holiday Inn Select Memphis - Downtown (Beale Street) Hotel Memphis
Holiday Inn Select Memphis - Downtown (Beale Street) Hotel
Holiday Inn Beale Street
Holiday Inn Memphis
Memphis Holiday Inn
Address: 160 Union Ave, Memphis, TN 38103
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#36 Family Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Select Memphis - Downtown (Beale Street) 3*
Official Description (provided by the hotel):
Take a video tour of this hotel!The Holiday Inn Select Hotel-Memphis is conveniently located in the heart of downtown Memphis, directly across the street from the famous Peabody Hotel and within walking distance of Beale Street, The NBA FedEx Arena, Peabody Place (Shops, Restaurants, and Starbucks Coffee) Mud Island, the Cook Convention Center, the Pyramid, Orpheum Theater, Autozone Ball Park 'Home of the Memphis Redbirds,' the Rock-n-Soul Museum, the Gibson Guitar Plant and many popular downtown restaurants and shops. Adjacent to the Rendezvous Restaurant. Complimentary wireless high-speed Internet access in all guest rooms and meeting space. ... more   less 
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