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Courtyard Marriott Downtown

3.0 of 5 75 Jefferson Ave, Memphis, TN 38103
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Courtyard Marriott Downtown
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Courtyard Marriott Downtown
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236 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Marriott Downtown
See the most recent reviews
Biloxi, Mississippi
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2012 via mobile

I must start off by saying that this hotel was beyond our expectation! We (my fiance and I) only stayed for one night for a mini romantic get-away! We checked in later than we expected. I feared that we were going to have trouble checking in but it was a breeze. When we entered the room it blew us away!... More 

Was this review helpful? Yes 1
Oklahoma City, Oklahoma
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 30, 2012 via mobile

Decided to spend a couple of days in Memphis on the tail end of a business trip and decided to stay at this property due to its location. Check-in was very slow. This was at a peak time and management should've had more than one person at the front desk, at least to assist the poor girl working there until... More 

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Norfolk, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 28, 2012

I stayed here for a week on business. The hotel is clean...however....the hotel staff was not at all courteous, the service was terrible, there was no coffee in the morning, nor were the lights turned on, nor was there even anyone atthe front desk. The service was poor. The staff with the exception of 2 people, I felt wre very... More 

Was this review helpful? Yes 1
CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thanks for your comments. I assure you that the experience you had is not typical of our staff and the service we provide our guests. We will use your comments to continue to strive to make every guest stay a perfect one. More 

Northern Ireland
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 28, 2012

The accommodation was excellent - clean, tidy etc. The location was 6 blocks from the main night life in Beale Street and easily accessible by trolley bus which stopped very close to the hotel. We had a suite with a small balcony which was ideal for a good view of the surrounding area.The staff were efficient but some lacked the... More 

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Durham, NC
Contributor
19 reviews 19 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 24, 2012

We were in Memphis for our son's college event. We find this hotel provides service and comfort found in hotels many times the price. The staff is knowledgeable and very friendly. The Courtyard is perfectly situated to enjoy any of the downtown restaurants. Rooms are of a good size and maintained in tip top condition. Obviously we love the place!... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 23, 2012 via mobile

What a beautifully appointed property! The decor was very upscale & contemporary. Very nice & very spacious business center. Was not there long enough to use the hot tub. The entire staff was outstanding from the valet to housekeeping. We enjoyed our stay to the fullest and would definitely stay here again as well as recommend it to others.

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Scotland
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 16, 2012

Very nice hotel, room was comfortable and clean. Staff were very helpful, used the valet parking which was reasonably priced. Unfortunately we didn't have a balcony did have a great view of the multi-story car park which was disappointing. Had our grandson with us and he was disappointed that there is no pool he did enjoy the hot tub. Used... More 

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Toronto, Canada
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 23, 2012

we came to memphis for elvis week reserved here because we had enjoyed it before well this time we are still very happy with this hotel we had a corner room on the top floor great views of the mississippi and downtown along with a balcony 2 chairs and a table we were able to sit out at night for... More 

Was this review helpful? Yes 1
Norwich, United Kingdom
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 17, 2012

Very nice hotel. Immediately greeted by valet as you pull up. Self park for $15 or have them do it for $18. Front desk was very courteous and helpful with dinner suggestions as was the valet. Room was new and clean, very comfortable bed. Internet was included and worked very well. Within walking distance to many restaurants.

Was this review helpful? Yes 1
tfaw
Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 25, 2012

Stayed on the 3rd floor, corner room which was sort of unforntunate because it was next to the trolley car track. Room was very nice, and exceptionally clean and seemed newer. The only gripe was the TV, as the remore control did not work very well (had to press the buttons very hard) and there was no channel guide. People... More 

Was this review helpful? Yes 1
CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thanks for staying with us. I am sorry you had difficulty with the TV remote. I have had someone check and replace. Also, sorry you were unable to locate the channel guide located in the guest directory. More 

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Additional Information about Courtyard Marriott Downtown

Address: 75 Jefferson Ave, Memphis, TN 38103
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Marriott Downtown 3*
Number of rooms: 128
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Also Known As:
Courtyard Marriott Downtown Hotel Memphis
Hotel Style:
#15 Romantic Hotel in Memphis
#21 Family Hotel in Memphis

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