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All 134 Memphis hotels

Courtyard Marriott Downtown

3.0 of 5 Hotel   |   75 Jefferson Ave, Memphis, TN 38103
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84%
Ranked #18 of 134 hotels in Memphis
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Bruce C Twinsburg, Ohio
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  • Reviews (218)
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  • Room tips (55)
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218 people have reviewed this hotel

Traveler rating
    93
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Twinsburg, Ohio
Top Contributor
149 reviews 149 reviews
41 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located near the nice restaurants and Beele Street, as well as the major hospital systems in town. The lobby is great and the rooms are standard Courtyard. I got a room rate that was not beatable for midweek. The staff was very nice too. I last stayed here about 4 years ago and would return here in... More

Was this review helpful? Yes 1
Deshanya W, Manager at Courtyard Marriott Downtown, responded to this review

Thanks Bruce C for your great feedback regarding your most recent stay! We are truly elated that we are your top choice for your Memphis visits! I'm glad that you had a blast on Beale Street and as you may have noticed during your 4yr travel here that it only gets better. We do thank you and hope to see... More

Grapevine, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at numerous higher end hotels while traveling on business (Fairmont, JW Marriott, Four Seasons) and I consistently have as good an experience at Courtyards as I do anywhere, even though it is not a high end property. This is my favorite Courtyard of all their properties that I have visited. We have stayed here 3-4 times and... More

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Happy to hear you enjoyed your stays with us. On your next visit you may want to rent a car and see some of the sights that are not in walking distance. We have an excellent zoo and several museums that are nearby. And of course there is always Graceland! See you again soon. More

Norcross, Georgia
Top Contributor
77 reviews 77 reviews
24 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I can not say enough about this hotel. It was located downtown near everything. The entire staff that I was in contact with (front desk, valet, housekeeping) was simply Outstanding and very knowledgeable and informative of the surroundings and activities. Their recommendations were perfect and on point! My room was so clean and well decorated. I felt right at home... More

Was this review helpful? Yes 1
Deshanya W, Manager at Courtyard Marriott Downtown, responded to this review

Thanks Dr Alias, we certainly are delighted that you enjoyed your stay with us. It makes feel great with pride when our guests have a wonderful time!!!😀We hope to see you again soon!!! More

Senior Contributor
22 reviews 22 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Beautiful hotel lobby with clean and updated entryway. Check in staff member was very helpful whenever we had questions, we accidentally reserved the room for the wrong date and they helped us to correct our reservation and honored the original price. Parking was a bit challenging since we opted to not use the valet we had to walk a block... More

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Deshanya W, Manager at Courtyard Marriott Downtown, responded to this review

Thanks Dave-Jenn 996 we're glad that you enjoyed your stay with us!! Being a downtown property in any city could be a little challenging at times, but we are consistently working harder! I'm also glad that our staff was able to assist you with all of your needs. However, having associates assist you while on personal calls is absolutely unacceptable.... More

Brighton, United Kingdom
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Really pleased with this hotel. From ease of check in, you can have valet parking for $18 or self parking for $15 it seemed easier to have valet parking and certainly this was the best option. The rooms are spacious and clean and also provided is a coffee machine and large TV. The bathrooms have really big showers ( no... More

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Deshanya W, Manager at Courtyard Marriott Downtown, responded to this review

Thanks mel_rainbow childcare! We certainly appreciate your given feedback. We're glad that you enjoyed your stay with us. We due in fact have bathtubs at this property located on the third floor only and some are even handicap accessible if needed and thanks again for choosing us! More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

As a Marriott Rewards Platinum member I am extremely disappointed in this property. This is the first review I have ever written but felt it necessary to contribute. I was stunned to find the room in the condition I did when I arrived after a long day of travel. I was ready for a little rest to prepare for a... More

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Deshanya W, Manager at Courtyard Marriott Downtown, responded to this review

Thank you Mr. Jeff W. for your most recent responses regarding your stay at our hotel. We strive daily to provide all of our guests with exceptional service. However, your cleanliness issue is totally unacceptable and doesn't truly represent the work or standards of our entire hotel. I express my sincere apologies and we will be using this incident as... More

Vancouver, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 23, 2014

My Dad and I stayed two nights over the Memorial Day long weekend to see Graceland and the city that set Elvis on his way-and we had a beautiful visit! The hotel fulfilled everything on my wish list-the feeling of a luxury vacation, walking distance to attractions, nice welcoming people, quiet room, comfortable beds. We were picked up punctually in... More

Was this review helpful? Yes 1
Deshanya W, Manager at Courtyard Marriott Downtown, responded to this review

Thank you for your recent comments regarding your stay with us. We're glad you got to tour our city and that you had a wonderful time. Hope to see you again for your next Memphis visit!!!!!! More

Pitsburgh
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 20, 2014

We stayed here on our way to Texas & wanted to check out Beale St. We got in late (around 1AM) and the staff & parking attendant were very nice & accommodating - we were driving a moving truck pulling a car trailer. Beale St was within easy walking distance. Rooms were large, clean & very comfortable. Beds were great.... More

Was this review helpful? Yes 2
CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thanks for staying with us as you passed through Memphis. Hope you can visit us again should your travels bring you back this way. More

Ayer Keroh, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 19, 2014

i was stay in here with my family for 2 night. we are so happy to choosed the right one hotel in Memphis. location great nearby attraction place, foods wow delicious the staff very helpful. will return here again :)

Was this review helpful? Yes
CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thank you for your stay with us. We look forward to your next visit to Memphis. Your comments will be shared with our staff who will appreciate you taking your valuable time to recognize their efforts. More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 16, 2014

Hotel was clean, staff friendly, easy interstate access. Beds were comfortable. Really only negative was parking, block away and pretty rough looking. Felt like it might get broken in to but didn't. Close to river. Only there one night so can't comment on attractions.

Was this review helpful? Yes 1
CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thank you for your review. Please be assured that the parking facility used to park guest cars is safe. The garage is owned by the city and is attended 24 hours a day. In addition, in the overnight hours a security gate is closed that only allows staff members or those with gate key cards to have access to the... More

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Additional Information about Courtyard Marriott Downtown

Address: 75 Jefferson Ave, Memphis, TN 38103
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Marriott Downtown 3*
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Also Known As:
Courtyard Marriott Downtown Hotel Memphis

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style
#13 Romantic Hotel in Memphis #16 Family Hotel in Memphis #26 Business Hotel in Memphis
Hotel Class
Number of rooms
128

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