We did not have a reservation, but was able to get a room. The two men at valet parking were very helpful. I mentioned to them that my mother did not bring her wheel chair and one of the men offered to go to the other motel and get one, if available. Fifteen minutes later he was back with a... More

Hotel was very nice and staff was friendly. It is within walking distance to Beale Street, shopping, and the waterfront. Room was a little larger than most that you find in a downtown area and the bathroom was a good size as well. They have valet parking available, but you can self park in the same parking garage for less.... More

Stayed one night for the Beale Street Music Festival. It's a convenient location, walking distance, but for $270 a night, should at least include breakfast!! When we first arrived, a Saturday, we had called to see if an early check-in was possible. Yes, it was. When we checked in, we went up to our room and opened the door to... More

We arrived at this hotel early evening to a very miserable welcome from the reception staff. We asked various questions and it seemed that it really was too much bother to answer them. Luckily I had read on here about the vouchers for breakfast and asked for an explanation. This was given and we went to walk away and had... More

Whenever I travel I stay at a Marriott hotel if it is an option. This hotel was not up to Marriott standards. The front staff seemed indifferent. With the exception of the morning of our checkout service at the bistro was awful. The room itself was nice however the first morning of our stay, the maid service attempted to get... More

This hotel is located in the heart of down town Memphis, TN. It's within walking distance of some great restaurants. Close to the river with a park just one block away that has a great view of the sunset. The hotel is cleaned and the staff is very friendly. Great exercise room and a nice patio with a hot tub.... More

Location: The hotel abuts N. Main in the northwest section of downtown Memphis convenient to the stops for the vintage streetcars. The Main Street line is convenient for traveling to Beale Street on the southside of downtown or to the Civil Rights Museum (Lorraine Motel) on the far south side of downtown. For a nice tour, suggest you take the... More

The new decor is classy .Back lobby area w tv & computers is quiet & comfy. Fab location. The area has outdoor security.Parking is the negative but car hops are speedy & orgnized.Will return.One problem-staff did not remind us of time changes between time zones & standard time & lobby clock was off.

Have stayed at this location before and this is a convenient location and walking distance to several downtown restaurants. Very nice room with a modern design. Couple of "problems" I had is that I have stayed at several Courtyards that have complimentary coffee in the lobby. Not this one, which instead opted for a Starbucks. Bigger issue was turnaround on... More