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Courtyard Marriott Downtown

#23 of 134 Hotels in Memphis
Certificate of Excellence
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75 Jefferson Ave, Memphis, TN 38103
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Courtyard Marriott Downtown
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310 Reviews from our TripAdvisor Community

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Lansing, Michigan
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Our stay was for five days in January for the International Blues Challenge on Beale Street. The walk was quiet (where is everybody?) and on the outer edge of how far I would have wanted to walk for coming and going to the music venues. The suite was extremely comfortable and quiet. Being the first to rise, I could shut... More 

Helpful?
Thank elscoot57
Cedar Park, Texas
Level Contributor
111 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I really enjoyed this hotel. It was very easily located and parking was good. This is a nice quiet location and I highly recommend when you are visiting the Memphis area. The staff was extremely nice and the rooms nicely appointed, clean and large. I don't think the shower water got hot enough, but still warm enough to take a... More 

Helpful?
Thank businesstraveler212
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I usually stay at the Courtyard Marriott when on business and downtown Memphis. It is close to the federal courthouse and most offices and very easy to get in and out. The valet parking is prompt and friendly. We always have a good laugh! The rooms are modern, clean and well-equipped. It is set-up clearly with a business traveler in... More 

Helpful?
Thank Matt W
Deshanya W, Manager at Courtyard Marriott Downtown, responded to this review

Dear Matt W, We are happy to hear that we have become your Memphis choice for lodging. We consider our guests as part of our family! We hope to see you again soon and thank you for your business. More 

Level Contributor
82 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Close to most everything downtown Memphis. Walked to Grizzlies game. Some good restaurants really close. Walls are thin. Could hear everything from our neighbors room whom decided to have a little party in their room. Also tv wouldn't work for a few hours in the middle of nfl playoff games. Had to spend a few hours in the lobby until... More 

Helpful?
Thank Alan B
Deshanya W, Manager at Courtyard Marriott Downtown, responded to this review

Dear Alan B, We certainly apologize for the interruption of your game time with your guestroom television. We have shared visit with our team and hope that you consider staying with us again. Thank you for your business! More 

Murfreesboro, Tennessee
Level Contributor
99 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for a weekend excursion to Memphis with a friend. This hotel is very clean, has friendly staff and nice rooms. The shower was fantastic with a light inside and a seat! The beds were a little firm for my taste but they cant be perfect mattresses for everyone. The location really makes this hotel. Its so close... More 

Helpful?
Thank Brandon H
CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thanks for staying with us. Happy to hear you enjoyed your visit. Hope to see you again on your next trip to Memphis! More 

Greensboro, North Carolina
Level Contributor
268 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice Courtyard with typical amenities including bar, heath club. Very convenient location within walking distance of many dining options. Valet parking and reasonably priced option for those needing to be downtown. Overall, the hotel offers a friendly staff and clean amenities.

Helpful?
Thank Flyby0161
Lois D, Front Office Manager at Courtyard Marriott Downtown, responded to this review

Thanks for staying with us, please visit again! More 

Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 29, 2015

Just stayed here about a week ago, great experience mostly...friendly staff, comfortable bed, great view with a balcony. Except... They really try to scam you with the parking. They charge over $18 (including tax) per night to park in a parking garage a few blocks off site (this does not include valet service). However, if you go to that exact... More 

Helpful?
Thank nativeoutsider
Lois D, Front Office Manager at Courtyard Marriott Downtown, responded to this review

Dear guest- I'm sorry for any confusion regarding our parking rates. The rates are $20 for valet and $17 for self parking, plus tax. This information is listed on the hotel's website; I don't know why you received different information, my apology. I will follow up with our valet manager to ensure we are consistent with the rates quoted to... More 

Chicago, Illinois
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 28, 2015

We had a quick two nights weekend stay in Memphis and the Marriott Courtyard Downtown did the trick. We could walk to a lot and needed to jump into the car for Graceland, Sun and Stax. Clean and staff were attentive, even with a full hotel and lots of coming and going of guests.

Helpful?
Thank Thomas A
Lois D, Front Office Manager at Courtyard Marriott Downtown, responded to this review

I am glad you enjoyed your stay. Please visit again! More 

Rockwall, Texas
Level Contributor
216 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed December 14, 2015

Property excellent, location excellent, staff excellent, cost a little high, but you are paying for location if you want to be in downtown. There is valet parking or self service at a garage around the corner at $17/night. My room was a suite overlooking downtown, could not have been better.

Helpful?
1 Thank ERL972
CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thanks for your stays with us and glad you enjoyed your stay. Hope to see you again soon! More 

Massachusetts
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed December 3, 2015

The valet service was fantastic, and it was very easy to drive in and to park. The room was fairly spacious and clean. The hotel is in a great location. The front desk clerk was visibly sick. Who wants to catch something when they are travelling? She should have been doing anything other than interacting with guests. The food service... More 

Helpful?
Thank KayJay317
Lois D, Front Office Manager at Courtyard Marriott Downtown, responded to this review

Thank you for staying with us and sharing your feedback. I'm sorry your stay wasn't perfect, please visit again and allow us the opportunity to execute great service. Thanks! More 

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