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Courtyard Marriott Downtown

3.0 of 5 75 Jefferson Ave, Memphis, TN 38103
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Certificate of Excellence 2014
Courtyard Marriott Downtown
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Courtyard Marriott Downtown
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244 reviews from our community

Traveler rating
    99
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    27
    8
    5
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54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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USA
Top Contributor
106 reviews 106 reviews
69 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This is a nice hotel. Room was clean. Nice stand up shower. Nice lobby area. My only complaints are there is no free coffee in the lobby ( though you do have a coffee machine in the room but I never use those). Also there is no recognition or perks for gold elite members. Not even free bottled water. This... More 

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thank you for staying with us. We are happy you enjoyed your stay and hope to see you again on your next visit to Memphis. Thank you also for your loyalty to Marriott and your Gold rewards status. More 

Tupelo, Mississippi
1 review
5 of 5 stars Reviewed 1 week ago

The Courtyard Downtown is the best hotel in Memphis. My family had 2 rooms for 2 nights last June 20-22. (Late review) The Hotel, the lobby, the guest rooms and bathrooms were above clean, well arranged, quite; I wanted to take the pillows home with me. The staff at the desk was friendly, helpful and courteous as was all the... More 

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thank you for your comments and staying with us. I will share your comments with our staff who surely appreciate your recognition of their service. We look forward to having you as our guest again soon. There are many fun activities coming up soon as well as the opening of the Bass Pro Shop store in the remodeled Pyramid. Thanks... More 

Homewood, Illinois
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My daughter and I stayed recently for three nights. Very nice hotel; we had a clean, large, and beautiful room with comfortable beds, super clean bathroom. Staff we encountered was very friendly. Special shout-out to valet staff for their cheerful attitudes in very cold weather! We did try the outdoor hot-tub which was nice. Beale Street was an easy walk,... More 

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thanks for your nice comments. Happy you enjoyed the hotel and our city. Hope to see you again soon. Our newest attraction, Bass Pro Shop which will open in May in the remodeled Pyramid, will be a great attraction and have something for everyone. Look forward to your next visit. More 

New York City, New York
Top Contributor
62 reviews 62 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We only stayed one night and, in all fairness, it seemed to be a pretty busy night for them as there was a large party going on with many guests staying in the hotel. However, at the time we checked in there was only one other couple checking in, still we were handled very briskly and efficiently, but without even... More 

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Deshanya W, Manager at Courtyard Marriott Downtown, responded to this review

Dear Galaxy775, I would certainly like to apologize for us not providing you with exceptional guest service. We strive to provide our guests with out of the box service, but in this case we failed to do so. Your feedback has been shared with our entire team. We hope that you consider us again for your hospitality needs if your... More 

Jackson, Tennessee
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am a Marriot stewards member so I usually try to stay at their properties. As for Downtown Memphis locations the Residence Inn is closer to Beale (approx 3 blocks) but the Courtyard is much nicer inside. This hotel is approx 7 or 8 blocks from Beale, however, if you do not mind walking, there are many neat little stores... More 

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thanks for sharing your comments. Hope to see you again on your next visit to Memphis. More 

Contributor
20 reviews 20 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Arrived early morning off Amtrack train, the reception were great and arranged for us to have early check in very quickly, after enjoying breakfast at the onsite bistro/ Starbucks., which also doubled as the bar, although this did not appear to open late? Room was a good size and bed very comfortable, as were the pillows. Bathroom very clean and... More 

Was this review helpful? Yes 1
CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thanks for taking the time to share your comments on your visit with us. Glad you enjoyed the hotel and the second floor terrace area. Sorry that the fire pit was being used as an ashtray. We will keep an eye on that to work to keep it free from debris. Also sorry that you did not realze the hot... More 

Charleston, West Virginia
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location was very good as we were staying for the Liberty Bowl. The room was clean and the staff was nice. Close to dining and Beale Street. The only negative for the hotel itself is no ATM on the premises. There is some criminal element in and around the downtown area, but this is not the hotel's fault or... More 

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thanks for staying with us. In reading your comments I do wish to point out that while being in a downtown area, there are many security measures the city has in place. There is a presence by the downtown ambassadors, called the Blue Suade Brigade, who are present throughout downtown to provide information to visitors as well as act as... More 

Myersville, Maryland
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here two nights while seeing a football game at the Liberty Bowl in Dec 2014. Nice room. Pleasant staff. Only one elevator that we could find. Ice machine was quite a walk from our room. This is a gated property which provides safety but indicates to us that the neighborhood must be of concern. There isn't a continental... More 

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thanks for your stay with us. Hope to see you again on your next trip to Memphis. More 

travelgirl3644
Top Contributor
54 reviews 54 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 16, 2014 via mobile

I loved the location of this hotel. It's within a short walk to Beale street. There are plenty of shops, restaurants, and bars nearby. Our room was clean and spacious. It was quiet too. It had a nice view of the courtyard and hot tub. I was not thanked for being a platinum member, nor did I receive a welcome... More 

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Deshanya W, Manager at Courtyard Marriott Downtown, responded to this review

Dear Travelgirl3644, We're delighted that you had a great time visiting us! Hope that you care to join us again in the Spring! Thank you for your business and Happy Holidays! More 

Senior Contributor
40 reviews 40 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 14, 2014

We decided to enjoy an evening downtown after a Tiger basketball game. This hotel was clean and the staff was friendly and helpful. After a disappointing Tiger game we came back to the hotel and we were able to walk everywhere. We walked to Flight for dinner and stopped by the Madison for an after dinner drink. These two places... More 

Was this review helpful? Yes
CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

I was at that Tiger game! Happy to hear your stay was a good one after a disappointing basketball game. Lets hope for improvement so on your next stay with us you can enjoy a Tiger victory and you stay at the hotel. More 

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Additional Information about Courtyard Marriott Downtown

Address: 75 Jefferson Ave, Memphis, TN 38103
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Marriott Downtown 3*
Number of rooms: 128
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Also Known As:
Courtyard Marriott Downtown Hotel Memphis
Hotel Style:
#15 Romantic Hotel in Memphis
#15 Family Hotel in Memphis

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