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Courtyard Marriott Downtown

#22 of 135 Hotels in Memphis
Certificate of Excellence
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75 Jefferson Ave, Memphis, TN 38103
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Courtyard Marriott Downtown
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259 reviews from our community

Traveler rating
    105
    111
    30
    8
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Palm Beach, Florida
Top Contributor
95 reviews 95 reviews
61 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am now covering this area again for my company. I try to stay close to where I need to be the next day. This hotel fit the bill. Friendly staff make this hotel nice. I also enjoyed my clean, comfortable and quiet room. I enjoyed my food in the Bistro for Dinner and Breakfast. I can't wait to come... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is fantastic. Easy walk to everything. The rooms were big enough to get comfortable in. The room I stayed in was clean. When I arrived from evening out (3a). No one picked up the linen that was sitting on the floor outside of four room on my floor. When I left in the morning the linen was still... More 

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Senior Contributor
28 reviews 28 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights while enjoying Beale street and other Memphis attractions. We really liked that it was right on the trolley line (right outside the door) and that it was in a quiet area away from the revelry allowing for a good nights rest. It was also within walking distance of a few attractions if you want... More 

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thank you for your stay with us. We are glad you enjoyed your visit to Memphis. Hope to see you again on your next visit. More 

Clifton, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

We recently returned from Memphis where we stayed at the Courtyard Memphis Downtown. Perfect location in a lovely walkable area just six short blocks to famous Beale Street and its amazing array of shops, eateries, and nightclubs. The hotel staff was extremely friendly, and the room was clean and comfortable. We’ll be back.

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Happy to hear you enjoyed your visit to Memphis. We appreciate your stay with us and hope to see you again on your next visit. More 

Liberty, Missouri
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 5, 2015

We came to Memphis to enjoy Beale street for the weekend and were not disappointed. The room was very nice and clean. The staff was very courteous and helpful. All in all a very enjoyable experience. Memphis is a great city to explore. We will be back.

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thank you for your visit to Memphis and to our hotel. Great to hear you enjoyed your time in our city and hope to see you again soon. Next visit be sure to include some time at the Bass Pro Shop store or one of the other great attractions Memphis has to offer. See you then! More 

Columbia, South Carolina
Top Contributor
84 reviews 84 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed April 4, 2015

This hotel is in a great location and the staff is very nice. But do not ask for directions! They sent me in the wrong direction twice! The rooms are clean and nice but the walls are very thin and the pipes squeak when the room next door took a shower. The beds are comfortable. Also they do not have... More 

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thanks for your stay with us. We know you have a choice when making your lodging decision and appreciate you choosing our hotel. Price value is an important factor in making that choice. We offer price inclusive items like free local calls and internet access that other hotels charge for. And while we do not offer room service, our restauant... More 

Salt Lake City, UT
Top Contributor
112 reviews 112 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 27, 2015

Being in Memphis only for a few days I didn't spend much time in the Hotel except to sleep! And sleep I did !! If you have a back problem, as I do, I recommend this Marriott for your sleeping comfort. The Staff is very Friendly & Helpful when needed. I had no complaints..... I'll be Back......:)

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Deshanya W, Manager at Courtyard Marriott Downtown, responded to this review

Dear buzltyr83, Thank you for your most recent feedback! We're certainly glad to hear that you enjoyed your stay with us. Please come back and join us for our annual Memphis in May festival. Thank you for your business and hope to see you soon! More 

Atlanta, Georgia
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 27, 2015

Location: Great..but please note that the trolley system is down. The front desk clerk was kind enough to give us a map of the trolley system but forgot to tell us that it is shut down. Hotel is in the middle of everything. The hotel sits in a cluster of three other hotels so it can get congested on the... More 

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Lois D, Front Office Manager at Courtyard Marriott Downtown, responded to this review

Dear MrAtlanta81- I appreciate you taking the time to share your comments regarding your recent stay at our hotel. Our goal is to exceed our guest's expectaions; I'm sorry this was not the case with your visit. Your feedback is valued and shared among our team members to improve our overall operation. I am glad you found our staff helpful,... More 

Cairns, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 3, 2015

Overall enjoyed my stay. Clean, comfotable rooms. Great bed / pillows. Enjoyed lounge area with fireplace. WiFi issues in room. Sometimes connectde other times no reception. Helpful and friendly staff.

Was this review helpful? Yes 2
CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thanks for your stay. Sorry you had internet issues. We have just completed an upgrade to our internet service. The change in providors and available bandwidth will be a great improvement over our previous service. Hope to see you again soon. More 

Calhoun
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 3, 2015

Great location and a beautiful property located in the heart of Memphis. The service was outstanding and the location could not have been better to get a good view of a city with so much to offer. I highly recommend this hotel.

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Glad you enjoyed your stay and hope to see you again on your next visit to Memphis. Spring will be here soon great time to catch the Memphis in May Music and BBQ festivals! More 

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