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Courtyard Marriott Downtown

#21 of 134 Hotels in Memphis
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75 Jefferson Ave, Memphis, TN 38103
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1 room 1 guest
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Courtyard Marriott Downtown
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277 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

Hotel was great. Friendly staff. I will definitely be back!! They were super sweet to my family. Good location. Close enough to everything but far enough the loud night life wasn't an issue. There wasnt a pool but we didn't have time to swim. The hot tub was nice and clean.

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thanks for your comments. We appreciate your staying with us and look forward to your next visit! More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

If you stayed in Courtyards before, then you know what to expect. Rooms are clean and decent. Staff are polite and helpful. Nothing extraordinary - but when traveling sometimes it's nice to just know that you are going to get a clean and comfortable room at a fair price.

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thank you for your stay with us. Hope to see you again on your next trip to Memphis. More 

Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Helpful staff, located downtown a quick walk away from all the nightlife (and close to some more neighbourhood style bars and live music joints). The room was clean and quiet and I would certainly stay here again.

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thanks for your comments regarding your stay with us. Glad you enjoyed your stay and hope to see you again soon! More 

Cincinnati, Ohio
Level Contributor
48 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is nestled in downtown Memphis. There are convenient food options that are walkable. Great location if you need to be downtown. The rooms was typical for a Courtyard property. I was a part of a small meeting and would do it again for a group of 20 or less. The meeting rooms are right off the lobby so... More 

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thanks for taking the time to share your comments with us. Great to hear you enjoyed the hotel and our meeting facilities. I will share your comments with all of our staff. We would appreciate the opportunity to host your meeting again in the future. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice room Good price. Great access to attractions. Directly on Main Street trolley line. Pleasant staff. Staff was very helpful with directions and knowledgeable regarding local attractions. If we return to Memphis, we will stay here again!

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Deshanya W, Manager at Courtyard Marriott Downtown, responded to this review

Dear Beverly W, We are glad to hear that your recent visit with us was enjoyable! Every year our city works harder to improve Graceland for the numerous Elvis fans. On your next visit with us, we encourage your to tour our Memphis Zoo! Thank you for your business! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 4, 2015 via mobile

For the price one would expect a few amenities. There was no refrigerator in the room. There was no luggage rack. Parking was extremely over priced and no breakfast was provided. I would not book this hotel again. A few nights later we stayed in a La Quinta for less than half the price and had more amenities including laundry... More 

Was this review helpful? Yes 1
Deshanya W, Manager at Courtyard Marriott Downtown, responded to this review

Dear jshowington, We are disappointed to see that your stay with us wasn't enjoyable. We do offer valet laundry services along with an onsite guestroom laundry. We do provide extra amenities by request! Unfortunately, Courtyard brand doesn't offer free breakfast, but there are rates during the time of reservation that include breakfast. We hope you consider giving us another visit!... More 

Lafayette, Louisiana
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 2, 2015

Room was corner king. Spacious. Balcony was great to come out on after day out and relax without being in confines of room. Hotel food left lot to be desired. Much better to walk out and find somewhere to get something. Staff kind and helpful. Great proximity to Pyramid and Mud Island. Not at bad walk to Beale.

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Deshanya W, Manager at Courtyard Marriott Downtown, responded to this review

Dear MAG 1989, Glad to see that your enjoyed your visit here with us! Memphis has a lot of great attractions maybe you should consider Graceland on your next visit!!! Thank you for your business and take care. More 

Nashville, Tennessee
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015

We've stayed at this hotel twice on visits to Rhodes College. It's a very nice property and easy to get to from the college. The value is excellent, and it's near lots of great downtown Memphis restaurants while also being convenient to Midtown.

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thank you for your comments about our hotel. We hope to see you again soon. More 

2 reviews
3 of 5 stars Reviewed June 29, 2015

The hotel's AC wasn't working the entire time we were there. We came from out of town for a wedding and when I were checking in we were told that they were working on getting it fixed. They offered to not charge a cancellation fee if we decided to stay somewhere else. After going back and forth on Twitter with... More 

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CourtyardMemDowntown, General Manager at Courtyard Marriott Downtown, responded to this review

Thank you for your feedback. We regret the problem with our air conditioning system that had it working at reduced capacity. Due to difficulty in repairs being made the situation was not resolved as quickly as anticipated. Repairs have been made and cooling capacity returned to 100%. Please be assured this was an unusual situation and not typical of the... More 

Edmond, Oklahoma
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 26, 2015

Booked here since it was close to the river and Mud Island. Location was super convenient to where we needed to go and to food. Parking was a block away. Didn't realize that when we booked. $15 for self parking! Room was decent. AC never seemed to cool room off completely. Bed was ok. Tried to get ice on our... More 

Was this review helpful? Yes 1
Lois D, Front Office Manager at Courtyard Marriott Downtown, responded to this review

Thank you for commenting on your stay. I apologize for the A/C issues during your stay, I totally understand how hot and humid Memphis weather can be. We would love for you to visit again, thanks for staying with us! More 

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