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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

#15 of 135 Hotels in Memphis
Certificate of Excellence
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2751 New Brunswick Road, Memphis, TN 38133
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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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208 Reviews from our TripAdvisor Community

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Traveler rating
    138
    43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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Lisbon
Level Contributor
86 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed May 9, 2012

Was staying here in May, but had to cancel last minute and Amanda at the Front Desk was so nice and understanding. First class treatment. Thank You!

Was this review helpful? Yes
Saratoga Springs, Utah, United States
1 review
5 of 5 stars Reviewed May 1, 2012

Kim, one of the receptionists there was super hecka precious and funny. Also very helpful.

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Hong Kong
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 23, 2012

Decent and typical Holiday Inn and Suites near a major mall and only about 30 minutes outside of exciting Memphis! Because of my Platinum status I was given a suite which was a good bargain at US$99++. Staff was extremely friendly and allowed me to enjoy by stay there. My hats off to most of them for their friendly Southern... More 

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Corpus Christi
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 23, 2012

We stayed 3 nights and were very happy with everything!! The staff was excellent, their pool was really nice. It was much larger than any indoor pools at other hotels. The beds were really comfortable. No complaints ,I will definately be staying here for our next trip to visit family again.

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Barrington, Il
Level Contributor
3 reviews
5 of 5 stars Reviewed April 20, 2012

Holiday Inn and Suites Memphis-Wolfchase were able to accommodate early check-in. During my check-in the personnel Ms Olivia was professional, polite and helpful. Room was quiet. Location with easy access to the interstate. Looking forward to my next visit to this establishment. M.

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Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 19, 2012

Booked what I was told a two bedroom suite and requested a crib for April 14, 2012. When I arrived found they only have one bedroom suites and there was no crib in the room. We stopped at this hotel just to sleep after 13 hours of driving then continue on our next 12 hour drive the next day. So... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Dear siamee78, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 16, 2012

I have been stay at this hotel since February of 2012. I and I absolutely love it! Last week was the most recent I have stayed and Amanda :) the front desk representative was so nice and friendly to me. I refuse to go to any other hotel Memphis except for this one. The food is great (Kem's restaurant) the... More 

Was this review helpful? Yes 1
Phoenix, Arizona
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 16, 2012

I went away for a girl's weekend and wanted a very clean hotel with a hot tub, restaurant/bar and that looked beautiful This hotel had it all. Atrium-like pool with hot tub area. The restaurant and bar were trendy and fun with tvs at each table. The rooms were clean and pretty. You won't regret your stay here! The staff... More 

Was this review helpful? Yes 1
Chicago
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 11, 2012

We went to Memphis for a family reunion and chose the hotel based on location and convenience. I is right off of Route 64 , Germantown Parkway and Interstate 40. The area is very upscale suburban with every store and restaurant you could possibly imagine within 5 minutes. The hotel is very clean and new. The only thing that tells... More 

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Tennessee
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed April 10, 2012

What a nice hotel to stay at. The rooms were clean and comfortable. Love the crisp, smooth sheets along with mattresses and pillows. Staff was very professional. Great location.

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