Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria (Memphis, TN) - Hotel Reviews

Also Known As:: Holiday Inn Hotel And Suites Memphis-Wolfchase Galleria

Address: 2751 New Brunswick Road, Memphis, TN 38133

Phone Number:

Region: United States > Tennessee > Memphis > Walnut Grove - Shelby Farms PD

Amenities:

Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Business Hotels in Memphis

#10 Best Value Hotels in Memphis

#13 Family Hotels in Memphis

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Welcome to the Holiday Inn & Suites Wolfchase Galleria, Memphis, TN. The Award - Winning Holiday Inn & Suites Wolfchase Galleria opened in the summer of 2009. This hotel is the recipient of the 2010 InterContinental Hotels Group "Newcomer of the Year Award, and the 2011 Torchbearer Award for Excellence. This hotel brings the iconic heritage of the Holiday Inn brand to life in a modern innovative design setting new standards for business travelers and families. The property is a full service hotel located at I-40 and Highway 64 on New Brunswick Road, adjacent to the Wolfchase Galleria Mall. The hotel's full-service restaurant, 'Kem's Restaurant,' serves breakfast and dinner daily featuring a wide variety of food. The booths in the restaurant have private flat screen TVs so the occupants can enjoy any televised event they choose while dining. The hotel has a large Indoor/Outdoor pool and whirlpool facility as well as free parking. The hotel has twenty suites with wet bars, micrwaves and refrigerators. ... more less

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edmondtraveler

oklahoma

Contributor

19 reviews

10 hotel reviews

Reviews in 9 cities

5 helpful votes

“Definately had some issues, but staff more than apologized”

Reviewed March 31, 2011

I will preface this review by stating that this was our last hotel stay of a 9 night 8 hotel trek from Oklahoma to North Carolina and back. Based on reviews, I was expecting this to be one of the best experiences, however, it was the only one where we encountered any problems. I am a priority club platinum member... More

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We unfortunately had a very hectic day with many late check outs shortly before our new guests arrived for check in. We did not handle this guest as professionally as we normally do other guests... day in and day out. Our Manager on Duty apologized and we made sure this guest was not inconvenienced further while making him whole for... More

Normalite-1

Illinois

Senior Reviewer

10 reviews

7 hotel reviews

Reviews in 8 cities

14 helpful votes

“Our stay must have been the exception”

Reviewed March 25, 2011

This is the first time we have visited a TripAdvisor top choice that did not work out well. Our experience may be an anomaly, but there were multiple indicators during our visit to convince us not to return. One interesting thing to note, is that in both rooms we had that night, the shower was a large walk-in tile shower... More

We obviously let this guest down with our product and service. We can and will do better. I want to thank our guest for pointing out the poor condition of the room she received which is not normal for our staff. We are an award winning hotel receiving awards in 2010 for guest satisfaction and we take great pride in... More

largefamilyofsix

Somerville, Tennessee

1 review

1 helpful vote

“WOW!”

Reviewed March 6, 2011

I am blown away by how wonderful this hotel is/was. The front desk ladies are very nice, the room service is SO GOOD, and the indoor pool was wonderful! My kids had a blast!! There are 2 things I didn't like though. 1. THEY DON'T ALLOW SMOKING!! 2. And it was kind of pricey! But we had a great time... More

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tjfrench68

Memphis, Tennessee

“Highly recommend.”

Reviewed January 31, 2011

I rented a suite for my daughter's birthday. The room was wonderful. The living area and wet bar areas were spacious and the bathroom was very nice stocked with wonderful products. The staff responded to every request we had with lightening speed (toothbrushes, towels, extended check-out, etc.) and were very friendly. This hotel is located by many restaurants, shopping and... More

NTexasT

DFW metroplex

17 reviews

3 hotel reviews

7 helpful votes

“Great experience - even on Christmas!”

Reviewed January 11, 2011

My spouse and I stayed at this Holiday Inn for our second year in a row for Christmas as my relatives don't have room to house everyone. The staff were very friendly. My only complaint is finding a hair in the shower that did not belong to either of us - it could have been cleaned with a little more... More

kerbear920

kent, ohio

2 reviews

Reviews in 2 cities

“Super clean and nice! Great night's sleep.”

Reviewed December 15, 2010

My family and I stayed at this hotel when passing through on our way to Mississippi. Upon check-in, I was impressed. The staff was very nice. The lobby was beautiful. When we arrived to our room, I was very pleased. The room was very clean and there was complimentary bottled water set out for us. The mattress was the most... More

RollTide10

Alabama

Reviewer

3 reviews

Reviews in 3 cities

“Overall nice place to stay”

Reviewed October 25, 2010

The accommodations were clean and spacious. The restaurant was poorly staffed the two morning we were there. The food was good and the staff, one man, was nice just needed more help. If we stayed again would eat elsewhere.

wineprincess

Dallas, TX

4 reviews

Reviews in 4 cities

2 helpful votes

“Exactly what I was looking for!”

Reviewed September 18, 2010

My 6 year old daughter and I were driving from Dallas to Knoxville to visit family. I just wanted to find a nice, clean, new hotel where I would feel comfortable staying with just me and my daughter. This was exactly that. The room was spotless and comfortable! There were plenty of places to choose from to have dinner and... More

G4VTX

Western Kentucky

18 reviews

12 hotel reviews

Reviews in 15 cities

6 helpful votes

“Brand new hotel - nice room”

Reviewed September 9, 2010

Took a quick trip to the Memphis zoo with my wife and two girls. Was very pleased with everything about this brand new hotel and the nice queen beds in the room. The hotel is right by the mall. Staff was really friendly, too.

captainlate

austin, tx

15 reviews

8 hotel reviews

39 helpful votes

“Great place. Choc croissants in hallway...”

Reviewed September 6, 2010

Great place. Choc croissants in hallway for loyalty club members

121-130 of 137 reviews

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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

137 reviews from our community

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