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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

#14 of 135 Hotels in Memphis
Certificate of Excellence
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2751 New Brunswick Road, Memphis, TN 38133
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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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206 reviews from our community

Traveler rating
    138
    41
    17
    5
    5
See reviews for
56
34
11
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 15, 2012

We checked in on the 14 July (military family in transit to next duty station). Everything started off well. The first hiccup was I asked for additional wash cloths for our room as our family size was 4 and the room only had 2; needless to say I had to call back in the AM because we hadn't received the... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Dear 1tmel, Thank you for bringing this to our attention. We take comments such as these very serious and would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Zelyn N Case Manager IHGCare More 

Saint Louis, Missouri
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed July 15, 2012

I hotwired this hotel as a stop over on a long road trip. Wolfchase is a nice suburb with gas and restaurants. We felt very safe and the rooms were very clean. Not to mention, great price via hotwire.

Was this review helpful? Yes 1
Belton, Texas
Top Contributor
84 reviews 84 reviews
22 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed July 14, 2012

This is our second time at this hotel and I have to say that as it was last year, the service was excellent and the staff (especially the lady who was working in the restaurant area) was friendly and welcoming. The room was very clean and just what we needed after 12 hours on the road. The beds were clean... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2012 via mobile

This is a hotel you can trust. The rooms are clean and very nice. The workers were very polite. I did not see what could be wrong with this hotel. Therefore, their is no Complimentary Breakfast. Yes, I would recommend this to a friend.

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Knoxville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2012

I found the atmosphere and accomodations excellent as Olivia went out of her way to ensure that everything was the very best it could be. Her enthusiasm as well as her personality will guarantee that I will make this my choice of stay when I visit Memphis. I would hope she would be recognized for a job well done!

Was this review helpful? Yes 1
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 11, 2012

Nice hotel, rooms are clean, and location is good. There is a mall and movies behind the hotel if shopping is your thing. Also plenty of places to eat lunch or dinner in walking distance. In my experience the service was not welcoming. The young lady at the front desk was on the phone while I was checking in and... More 

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Ennismore, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 4, 2012

thoroughly enjoyed my stay here the service by the staff was excellent especially Kim and Olivia who went out of their way to make our stay a great one. Lots of places to eat and shop in the immediate area. The hotel was extremely well maintained. Only complained was the internet connection was slow at times.

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Augusta, Georgia
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 29, 2012

Dont get me wrong, this location was very nice and spacious however it was very crowded and busy. I traveled on business and booked the room for two of us. When we arrived at the hotel we were upgraded to a king suite. Awesome! Not really because it was just one king bed and a pull out couch. We both... More 

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Atlanta
Top Contributor
73 reviews 73 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 21, 2012

Very nice, seems to be new. Rooms are a good size and well furnished. Staff super accommodating Location is surrounded by many shopping, dining, entertainment options. A little far from downtown Memphis if that's what you are here for. Only slight complaint was the Internet connection was slow at times, not a big issue. Room costs are slightly higher than... More 

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Brenham Texas
Top Contributor
64 reviews 64 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 19, 2012

Arrived on a Friday night, was treated very courteously and graciously by front desk staff, room and bathroom was spic and span and the atmosphere was quiet and elegant. I love this hotel, convienent to shopping and many restaurants, and right off the freeway.

Was this review helpful? Yes 1
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