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All 134 Memphis hotels

Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

3.0 of 5 Hotel   |   2751 New Brunswick Road, Memphis, TN 38133
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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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86%
Ranked #11 of 134 hotels in Memphis
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed April 25, 2014
lcosby99 Atlanta, GA
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187 people have reviewed this hotel

Traveler rating
    129
    33
    16
    4
    5
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52
31
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61
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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There are newer reviews for Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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Atlanta, GA
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 25, 2014

Stayed at this hotel for 3 nights while visiting family in the area. Location is wonderful, with many shops and restaurants nearby. The bathroom was not as clean as I would like, but the main problem was we never had the normal amount of standard supplies. In a room with 4 people, we were never given 4 bath towels. One... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Dear lcosby99, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re very sorry you were not satisfied with the cleanliness of the bathroom. We are also sorry you were not satisfied with the service you received from our housekeeping staff. The feedback... More

Top Contributor
51 reviews 51 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 18, 2014

Stayed here for a few days while visiting Memphis. With kids we didn't want to stay too close to downtown. This hotel is located about 20 minutes from downtown, has easy access to the highway and is near the Wolfchase Galleria Mall. The staff was very courteous and helpful, we enjoyed our stay here.

Was this review helpful? Yes
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2014

what a wonderful experience I had while staying in Memphis! The rooms were very clean, welcoming and well kept. All of the staff was extremely nice from the cleaning staff to the hosts! I have to give a special shout out to Kim Logan at the front desk, she really stood out and was as welcoming to me as if... More

Was this review helpful? Yes 1
Memphis, Tennessee
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 1, 2014 via mobile

While in the parking lot I was approached by one of the managers John and was asked what I was doing and why I was in the parking lot. First of all it was none of his business what I am doing. He did not tell me who he was till he told me that he was John and the... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Dear Razor1923, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More

Magnolia, Arkansas
Top Contributor
147 reviews 147 reviews
32 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed February 1, 2014

This is a great example of what a HI should be. We stayed here on our way to take our in-laws to Nashville. The staff for both day and night went above and beyond for guests. We didn't eat here so we can't comment on the food. We will definitely recommend for anyone to stay here!

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Jonesboro, Arkansas
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 19, 2014

We went to Memphis yesterday for the night. We went without a room anywhere so we decided to stay at this hotel. I walked in ask for two rooms and we were booked in a few seconds. Very friendly staff. Candy and water at the desk. Room rate was great and the rooms were so wonderful. Large rooms, king size... More

Was this review helpful? Yes 1
Chicago
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 19, 2014

This is not your usual Holiday Inn. The lobby is modern, vibrant and fresh. There is a convenient business center, bar and restaurant just off the lobby as well. I was told by the desk clerk that they only have a FEW rooms with tubs. Almost all of their rooms have showers only, according to them. So, if you want... More

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Brunswick, Georgia
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 14, 2014

I am a Marriott guy, but I had the opportunity to stay at this hotel for 2 weeks during the holidays and it was AWESOME! the hotel is clean, upscale, comfortable and conveniently located by the mall and shopping centers, so I could get anything I need. No to mention the staff was very friendly and courteous. Breakfast was great... More

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Jackson, Tennessee
1 review
5 of 5 stars Reviewed January 13, 2014

I stay at this hotel several times a month. The service is always excellent. If there is a problem (very rarely) the staff quickly responds to correct it. Kim at the front desk is a pleasure to work with and always has a kind word. I highly recommend this hotel if you are staying in the area.

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Memphis, Tennessee
1 review
5 of 5 stars Reviewed January 7, 2014

Clean rooms, courteous and professional staff. Kim is a sweetheart and Jay is good too ! Great location. Staff treats u special. Restaurant has great food that is prepared in a real kitchen. No packaged, microwaved food here. I travel all the time and this is the best of all.

Was this review helpful? Yes
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Additional Information about Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

Address: 2751 New Brunswick Road, Memphis, TN 38133
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria 3*
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Also Known As:
Holiday Inn Hotel And Suites Memphis-Wolfchase Galleria

51 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#8 Business Hotel in Memphis #21 Family Hotel in Memphis
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn & Suites Wolfchase Galleria, Memphis, TN. The Award - Winning Holiday Inn & Suites Wolfchase Galleria opened in the summer of 2009. This hotel is the recipient of the 2010 InterContinental Hotels Group "Newcomer of the Year Award, and the 2011 Torchbearer Award for Excellence. This hotel brings the iconic heritage of the Holiday Inn brand to life in a modern innovative design setting new standards for business travelers and families. The property is a full service hotel located at I-40 and Highway 64 on New Brunswick Road, adjacent to the Wolfchase Galleria Mall. The hotel's full-service restaurant, 'Kem's Restaurant,' serves breakfast and dinner daily featuring a wide variety of food. The booths in the restaurant have private flat screen TVs so the occupants can enjoy any televised event they choose while dining. The hotel has a large Indoor/Outdoor pool and whirlpool facility as well as free parking. The hotel has twenty suites with wet bars, micrwaves and refrigerators. ... more   less 
Number of rooms
133

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