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All 134 Memphis hotels

Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

3.0 of 5 Hotel   |   2751 New Brunswick Road, Memphis, TN 38133
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86%
Ranked #11 of 134 Hotels in Memphis
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 17, 2014
Soaringdude Brentwood, Tennessee
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191 reviews from our community

Traveler rating
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    4
    5
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52
31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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Brentwood, Tennessee
Contributor
13 reviews 13 reviews
3 hotel reviews
4 of 5 stars Reviewed May 17, 2014

Very nice hotel in a great location in West Memphis. Wonderful staff. But currently they have a FREE breakfast buffet. Or at least they did when I booked. But the front desk staff didn't know it until I showed them the listing on my phone. So make sure you tell them to give you a certificate for it. Good breakfast... More

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Little Rock, Arkansas
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 14, 2014

Although not as posh as the accommodations we usually seek in downtown Memphis we thought we would give this place a try. Beds were great, indoor pool was small and crowded but the Tot didn't notice at all. Room package came with breakfast and $50 in Amex gift cards. Staff was lovely and respectful and breakfast was all you can... More

Was this review helpful? Yes 1
Conway, Arkansas
Top Contributor
70 reviews 70 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 8, 2014

We have stayed multiple times at the Holiday Inn Memphis-Wolfchase. If you are there to shop at Wolfchase Plaza and let the youngsters ride the carousel over there, you are a 4-minute drive away. This has the plus of saluting the founder of Holiday Inns. In the lobby one can see models behind glass of how original Holiday Inn rooms... More

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Izmir Turkey
Top Contributor
82 reviews 82 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 1, 2014

Interesting memorabelia about the start of Holiday Inn here in Memphis filled the lobby. Some of the wait staff in the restaurant desperately needed training and oversight - on our first morning orders were incorrect, some things never got to the table and the bill was just wrong. The front desk was not professional - they seemed to be trying... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Dear George C, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager... More

Atlanta, GA
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 25, 2014

Stayed at this hotel for 3 nights while visiting family in the area. Location is wonderful, with many shops and restaurants nearby. The bathroom was not as clean as I would like, but the main problem was we never had the normal amount of standard supplies. In a room with 4 people, we were never given 4 bath towels. One... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Dear lcosby99, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re very sorry you were not satisfied with the cleanliness of the bathroom. We are also sorry you were not satisfied with the service you received from our housekeeping staff. The feedback... More

Top Contributor
52 reviews 52 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 18, 2014

Stayed here for a few days while visiting Memphis. With kids we didn't want to stay too close to downtown. This hotel is located about 20 minutes from downtown, has easy access to the highway and is near the Wolfchase Galleria Mall. The staff was very courteous and helpful, we enjoyed our stay here.

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2014

what a wonderful experience I had while staying in Memphis! The rooms were very clean, welcoming and well kept. All of the staff was extremely nice from the cleaning staff to the hosts! I have to give a special shout out to Kim Logan at the front desk, she really stood out and was as welcoming to me as if... More

Was this review helpful? Yes 1
Memphis, Tennessee
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 1, 2014 via mobile

While in the parking lot I was approached by one of the managers John and was asked what I was doing and why I was in the parking lot. First of all it was none of his business what I am doing. He did not tell me who he was till he told me that he was John and the... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Dear Razor1923, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More

Magnolia, Arkansas
Top Contributor
152 reviews 152 reviews
33 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed February 1, 2014

This is a great example of what a HI should be. We stayed here on our way to take our in-laws to Nashville. The staff for both day and night went above and beyond for guests. We didn't eat here so we can't comment on the food. We will definitely recommend for anyone to stay here!

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Jonesboro, Arkansas
Top Contributor
51 reviews 51 reviews
26 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 19, 2014

We went to Memphis yesterday for the night. We went without a room anywhere so we decided to stay at this hotel. I walked in ask for two rooms and we were booked in a few seconds. Very friendly staff. Candy and water at the desk. Room rate was great and the rooms were so wonderful. Large rooms, king size... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

Address: 2751 New Brunswick Road, Memphis, TN 38133
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria 3*
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Holiday Inn Hotel And Suites Memphis-Wolfchase Galleria

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