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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

#17 of 135 Hotels in Memphis
Certificate of Excellence
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2751 New Brunswick Road, Memphis, TN 38133
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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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212 Reviews from our TripAdvisor Community

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Traveler rating
    139
    45
    19
    4
    5
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58
36
11
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bowling Green, Kentucky
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is right off the highway with many restaurants close by to chose from and close to downtown. We were there for a convention and the girls at the desk were friendly and very organized. They offer a hot breakfast buffet with a good variety of items and plenty of it. Plenty of parking. The rooms were clean. Many... More 

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North Little Rock, Arkansas
Level Contributor
7 reviews
4 of 5 stars Reviewed 1 week ago

My husband and I went away for the weekend. All in all, hotel was good. Only a couple of issues. Once we got settled in our room for the night, we realized the TV didn't work properly.....kept shutting off and/or blacking out. They gave us another room quickly but we had to re-pack all of our stuff to move. In... More 

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Bentonville
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed one night in this hotel and did not use many of its amenities. The hotel was clean, well kept and the staff that assisted was helpful. The room was clean. There is also a nice indoor pool and hot tub. Will definitely stay there again if in the area.

Was this review helpful? Yes 1
Dallas, Texas
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When we booked the room we were told that we would have a sofa in the room but we didn't. Room felt small. Clean but small. The breakfast buffet was excellent. Plenty of food and a good quality. Was surprised though that check-in personnel appeared to be lacking a high school education. Disregarding that though it was an average stay.

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Dear wwarren777, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy that you liked our breakfast selection. On the other hand, I am sorry for the unsatisfactory service you received from the the desk staff. I also apologize for the inconvenience you had over the confusion on room assignments.... More 

Austin, Texas
Level Contributor
184 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were looking for a hotel with good security because we were pulling a boat. We were pleasantly surprised when we met a security guard in the parking lot. Hotel was up to normal standards and was very comfortable. We were too late to eat at the restaurant but ordered delivery and Diminos came through. Libby had free coffee.

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed June 17, 2015

We have stayed at this hotel many times. We would stay at this hotel again. Everything is clean and staff is friendly. This is a good location for shopping. Wolfchase Mall, Sam's Club, Costco, and Walmart, ect. Lots of different places to eat.

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Indiana
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 19, 2015

We wanted a Holiday Inn Express on the east side of Memphis, Tenn. and called the company's 800 number. We told the young telephone rep we wanted a Holiday Inn Express, and he booked a room for us. Hence we were surprised when we arrived to find a Holiday Inn Hotel & Suites instead of a Holiday Inn Express. No... More 

Was this review helpful? Yes 4
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 4, 2015

Good attention for the personal of hotel, beautyfull view, early of many shop and restaurants. Its a good hotel if you wanna a long stay. Food is delicius and every day change the menú. For groups and family is so good.

Was this review helpful? Yes 3
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 31, 2015

The staff was wxceptional. Every single person I met, even those I ran into in the halls, were curteous and polite. The room was immaculate and very well sized. The restaurant was wonderful and the complimentary breakfast that came with our suite had something for every member of my large, picky family. It was a full buffet. The indoor pool... More 

Was this review helpful? Yes 2
Allison Park, Pennsylvania
Level Contributor
74 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed March 1, 2015

My wife and I stayed while travling to Dallas spent a night in this hotel. The hotel staff was very helpfull and the rooms were spacious and clean. If you want a good night sleep the rooms are very quiet. The hotel does have a on site restaurant an bar. We did not use either. There is alot of other... More 

Was this review helpful? Yes 5
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