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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

3.0 of 5 2751 New Brunswick Road, Memphis, TN 38133
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Certificate of Excellence 2014
Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
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202 reviews from our community

Traveler rating
    137
    38
    17
    5
    5
See reviews for
55
33
11
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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    (202)
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United States
Senior Contributor
32 reviews 32 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We plan our granddaughters birthday here every year. We pay for a room and she has a indoor swimming pool birthday party in the winter what more fun could she have. The room was very nice and clean and felt cozy. We went down to the pool at a great time. The water was beautiful and all the kids had... More 

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Conway, Arkansas
Contributor
14 reviews 14 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a great hotel for business, pleasure, and any get away needed. It is immaculately clean, well decorated and rooms appointed with modern furniture and appliances. The team was very friendly and helpful. It was nearby many good restaurants and shopping venues. We will most definitely stay there again!

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Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel was very nice. I felt safe in the hotel and it's near shopping. The restaurant was a little slow on service, but the food was good. The parking is close and free. The staff was very friendly.

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st louis
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We decided to do half way for Thanksgiving and choose this hotel for our family gathering due to the indoor pool for the kids. The hotel was exactly what we needed and we were very pleased with everything. The hotel pool is very large, clean and was not crowded - although it needs more guest towels. The bar food was... More 

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2 reviews
2 of 5 stars Reviewed November 20, 2014 via mobile

I am not sure why people are writing great things about this average hotel. In short, the mattresses are sprung and need updating, my room smelled strongly of mildew (was there a flood in here?), the walls are paper thin (couldn't sleep so tried watching TV, but neighbor banged on wall all night). And, when I asked for a late... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

Dear CadenceBleu, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the bed condition, room condition, noise, and customer service which was unacceptable. We will address these concerns. I assure you that the feedback of our hotel will be reviewed... More 

Mesquite, Texas
Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 5, 2014

The location is wonderful. Very convenient with lots of shopping and restaurants nearby. The hotel has a great restaurant as well. This was my second visit and I was not disappointed. The staff was extremely friendly and helpful.

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Hampton, New Hampshire
Top Contributor
98 reviews 98 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed November 3, 2014

Front desk staff was ok, room was not. First, this hotel is in a very very busy area near a large mall. Within walking distance to eateries. We walked to Texas Roadhouse while there. Lobby area looks clean and nice. Room was not. There was a large bright red stain on the carpet in the bedroom of our room. There... More 

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Kemmons, Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review

I apologize for the cleanliness issues you experienced during your stay. We appreciate the feed back on the room you stayed in during your stay. I plan to have our maintenance and housekeeping team go over your room and correct the issues you brought to our attention. If you would like to discuss this matter further please don't hesitate to... More 

Murfreesboro, Tennessee
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 23, 2014 via mobile

I never stay at a Holiday Inn. I just don't consider it. Usually I stay at a Hilton or Marriott, sometimes an Embassy Suites. Everything was sold out downtown so I booked this hotel and was shocked. IT IS GREAT. The people were very friendly, the rooms were very modern and new, the food at the restaurant was great. Don't... More 

Was this review helpful? Yes 1
Rogersville, Tennessee
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed October 15, 2014

I was there for 5 days and it went well. Everything was clean and staff was cordial. They swapped my room after the 3rd night and never offered a reason or option. No big deal. The room they put me in was not as good as the first. Bed looked sat in.. I will stay there again.

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Sebastian, FL
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 25, 2014

Stayed overnight for a quick trip into Memphis to see Graceland. This hotel is about 30 minutes outside the downtown tourist area, and also about 30 minutes from Graceland. It sits right behind the Mall, so if you want to shop, this is the place to stay. Also, being near the mall, there are plenty of eateries around. The hotel... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

Address: 2751 New Brunswick Road, Memphis, TN 38133
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria 3*
Number of rooms: 133
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Also Known As:
Holiday Inn Hotel And Suites Memphis-Wolfchase Galleria
Hotel Style:
#6 Business Hotel in Memphis
#19 Romantic Hotel in Memphis
#22 Family Hotel in Memphis

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