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Doubletree Hotel East Memphis


Hotel class 3.0 of 5
5069 Sanderlin Avenue, Memphis, TN 38117
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Reviews you can trust

51% Do not recommend
3.0 of 5 stars 59 reviews
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By trip type
All (59)
[ Date ] [ Rating ]
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3 of 5 stars
bekah_fsu   1 contribution
bekah_fsu
Oct 8, 2009 | Trip type: Business, Solo travel

I've stayed at this hotel at least 20 times and always tell myself it's the last. At this point it's convenient and close to my office. The phones haven't worked for three years, some of the rooms reek like an ashtray, and the amenities are lackluster. But... the staff is friendly, the warm cookies are fantastic, and I've earned enough... more

Management response from
Steve Smyka, General Manager

Thanks very much for your continued business loyalty and taking time to comment on your experiences and share your valuable insight. I appreciate your perception of the amenities package and antiquity of some of our furnishings - I assure you, all are being addressed with my staff and our ownership who are very committed to keeping the property competitive and...

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5 of 5 stars
Mikafe   24 contributions
Alabama USA
Aug 26, 2009 | Trip type: Couples

This is a very nice hotel. I liked the location, the staff was friendly and the room comfortable. I came to this hotel because I had already stayed at a Doubletree Hotel in Atlanta and liked it a lot. I would certainly recommend it. We didn't have a single problem. more

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4 of 5 stars
bcmguy   8 contributions
Marshall, Illinois
Aug 17, 2009 | Trip type: Friends getaway

I got an amazing deal on price line negotiator - 45 bucks! So it's hard to complain. The best deals I could find online other than that were about 85 bucks. However, this hotel is worth paying that. It's very nice. Great room, comfy beds, great service, and yummy free warm cookies! Small negatives to me that might be a... more

It will do!
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3 of 5 stars
Tina914   1 contribution
Atlanta,GA USA
Aug 5, 2009 | Trip type: Solo travel

It's not your typical Doubletree. This hotel has great potential, its in a nice quaint neighborhood. If you get a excellent priceline rate, than great but please do not pay full price. It needs serious renovation and repair. They are doing a little renovation currently but needs much more. The whole hotel is worn and my room wasn't the cleanest... more

overrated
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2 of 5 stars
CincinnatiLaurie   1 contribution
cincinnati
Jul 31, 2009 | Trip type: Couples

stayed here july 29th, very overrated- the front window was shattered and not replaced,carpet in room was filthy,toilet wouldnt flush, tv set was very dated,overall way to much money for quality of hotel more

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3 of 5 stars
michtraveler1969   63 contributions
Warren, MI
Jul 14, 2009 | Trip type: Solo travel

This Doubletree is in a nice area in east Memphis surrounded by nice shopping and restaurants. You can tell by the exterior design that this hotel has been around for quite some time. The lobby area was functional and clean but not upscale in any way. The front desk staff was friendly and professional and had me on my way... more

Management response from
Steve Smyka, General Manager

Thanks very much for your business and taking time to comment on your experience with us. Your insight allows us the opportunity to improve our product and service quality throughout the hotel. We are preparing for the new LCD TV's as we speak as well as corridor & guestroom carpet replacement as part of our extensive renovations currently underway. We...

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1 of 5 stars
MNtravelman   7 contributions
Minneapolis, MN
May 21, 2009 | Trip type: Business, Solo travel

I've stayed at this place six times and my last stay wa the last straw. From televisions that don't work to downright lazy, inattentive staff, this place should be have it's Doubletree franchise pulled. After a tv didn't work and I forgot my cell phone charger in the room they moved me from - it took TWO DAYS - TWO... more

Management response from
Steve Smyka, General Manager

Dear Guest: Thanks very much for your loyal business and taking time to comment on your recent expereince with us. My deepest apologies for the multitude of issues you mentioned. We are in the midst of a lengthy and extensive renovation which will address the product concerns you noted. My team and our ownership are accutely aware of our property...

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2 of 5 stars
16weekayeartraveler   21 contributions
Alpharetta, Georgia
Apr 23, 2009 | Trip type: Business, Solo travel

Did the check-in on line. When I arrived they had to go hr the whole routine to get me registered. The first room I was given was 90 deg F, I called the front desk, they sent up a key to another room. I open the door only to see a very surprised person setting at the desk. I quickly... more

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4 of 5 stars
vanj804   7 contributions
virginia
Apr 7, 2009 | Trip type: Business, Solo travel

Stayed at Doubletree East Memphis for one night. Priceline bid for 44$. The hotel was about 15 minutes from the airport. I did not take the shuttle, but I believe they would pick you up at the airport. The area around the hotel had a bunch of restaurants and shops. There was Whole Foods nearby. The room was adequate for... more

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5 of 5 stars
Presley64   4 contributions
Oxford England
Apr 1, 2009 | Trip type: Couples

My wife and friends and I have stayed at the Double Tree on numerous occasions on our regular visits from England and have always been impressed by the staff. The rooms have always been clean and tidy, as they are every morning when we vacate the room. Extremely handy for Beale Street and the Elvis sites in the centre of... more

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Doubletree Hotel East Memphis Also Known As

  • Memphis Doubletree
  • Doubletree Memphis
Address: 5069 Sanderlin Avenue, Memphis, TN 38117