We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel Memphis

3.0 of 5 5069 Sanderlin Avenue, Memphis, TN 38117
Hotel deals
Hotel website
Special Offer
AAA Family Fun Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
DoubleTree by Hilton Hotel Memphis
Professional photos View all
Browse nearby
DoubleTree by Hilton Hotel Memphis
Write a Review

522 reviews from our community

Traveler rating
    118
    135
    111
    95
    63
See reviews for
107
85
43
212
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (522)
  • Mar-May only
    (133)
  • Jun-Aug only
    (156)
  • Sep-Nov only
    (138)
  • Dec-Feb only
    (95)
All months
Spartanburg, South Carolina
Top Contributor
270 reviews 270 reviews
81 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent one night here on a business trip and overall it was ok. As most reviewers have noted the hotel is under major construction. I didn't really experience any problems due to construction but I can see how it could cause issues. When I arrived I was given a room on the 4th floor but my key didn't work.... More 

Was this review helpful? Yes
Forney, United States
1 review
2 of 5 stars Reviewed 1 week ago

As we walk in to the restaurant doors because the lobby was closed, we realized our team plans were going to be altered immediately. Our intent was to utilize the lobby for a quick meeting place before we left for games, and an area to spend some time together as a whole team. There was nowhere for this now. We... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Florida
Top Contributor
82 reviews 82 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Very close to Beal St. The staff is extremely pleasant and full of southern charm. The rooms were spacious but need some tlc. Some small broken items here and there. The tv took waaaay too long between channels. They had a pianist in the lobby playing holiday cheers. Downstairs is TGIF and that place was equally well served! Room rates... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 1 week ago

Right now I am trying to figure out what a 50 dollar charge on my card is about. I asked for a receipt at check out and was told I didnt need one. They said the travel agency receipt was it. Hence now I have a 50.00 charge on my card. It was supposed to be for incidentals. But, the... More 

Was this review helpful? Yes
Wylie, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here this past weekend for the Germantown soccer tournament. The hotel is still under construction which was quite disruptive. The lobby was closed so you had to enter through the door for the restaurant. Shortly after noon the construction began on the upper floors which include jack hammers, drilling and other loud noises. They managed to disconnect the reception... More 

Was this review helpful? Yes 1
Kurtis H, General Manager at DoubleTree by Hilton Hotel Memphis, responded to this review

We appreciate your honest feedback and apologize for the noise disruptions and facilities issues you encountered during our renovation process. We're working with our staff to address this and minimize disruptions. We hope we can invite you back once our transformation is complete. Kind regards, Kurt Harrop More 

chandler, United States
1 review
4 of 5 stars Reviewed 1 week ago

The team is AMAZING... greatly positive even in the midst a complete hotel renovation!! Room was adequate... probably the next one slated for renovation as the wallpaper was peeling. I have never written a review before but felt this team really deserved a pat on the back.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Hot Springs, Arkansas
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I arrived at the Double Tree on Sanderlin to find the front entry taped off with Caution tape. I had to enter through the adjoining restaurant. The entire lobby was undergoing a renovation. The work continued late into the evening so, even on the 4th floor, I could hear some construction noise. All of that was inconvenient. I was most... More 

Was this review helpful? Yes
Kurtis H, General Manager at DoubleTree by Hilton Hotel Memphis, responded to this review

We appreciate your flexibility as we undergo some necessary growing pains and apologize for any discomfort this caused you. While we strive to provide a comfortable stay and minimize disruptions from our construction, we fell short of doing so during your stay. Your input will help us to be more aware of this and continue to provide the great service... More 

memphis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

All The employees were very friendly and went out of their way to make my first time stay very pleasant. They have a very good buffet in the morning. I am planning a trip back this spring to visit Memphis and to run the St. Jude's marathon in December and will be booking my rooms with the double Tree again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

I religiously use Trip Advisor and it's never let me down. I booked this hotel without checking here first. I wished I would have, because it would have saved me $300. It's as bad as everyone says. I really was not put off by the renovation in progress, but can list plenty of other reasons not to stay here. It... More 

Was this review helpful? Yes
Fair Grove, Missouri, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was in the middle of a lobby renovation when we stayed there last weekend. In spite of the mess, the rooms were clean and comfortable. The staff was helpful. One staff member gave us directions which saved us having to get back on the highway and was very convenient. We would stay there again.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to DoubleTree by Hilton Hotel Memphis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Memphis

Address: 5069 Sanderlin Avenue, Memphis, TN 38117
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel Memphis 3*
Number of rooms: 266
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Hilton Hotels, Orbitz, TripOnline SA, Agoda, Odigeo and Tingo so you can book your DoubleTree by Hilton Hotel Memphis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Memphis Doubletree
Doubletree Memphis

79 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (55)
Viewed
Room/suite (22)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (3)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay