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All 134 Memphis hotels

DoubleTree by Hilton Hotel Memphis

3.0 of 5 Hotel   |   5069 Sanderlin Avenue, Memphis, TN 38117
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49%
Ranked #58 of 134 hotels in Memphis
A recent review
3 of 5 stars reviewed 1 week ago
Allison J memphis, United States
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444 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Punta Gorda, United States
1 review
1 of 5 stars Reviewed yesterday NEW

Maintenance and upkeep in this hotel is terrible! They would not/could not even fix a shower curtain and rod. The rod would hang down because it was not installed properly and the curtain would not close...meaning there was water everywhere when taking a shower. I told the front desk 3 times, yet it was never even looked at, as far... More

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Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel 7/18-7/21. The staff was courteous and helpful but the hotel itself is in need of an update. You could tell that the hotel has not been updated in years due to the borders falling off the wall, the dinginess of the chairs and sofa. You can only clean furniture so much when it is in need... More

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chicago, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

nice area, disappointing property. bed smelled, restaurant offerings below brand expected standards; room had leak, staff friendly but not helpful. Not advised of commitment to make it right probably because there was no intent to do so.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Kurtis H, General Manager at DoubleTree by Hilton Hotel Memphis, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and we will use your comments as we continue to evolve our guests' experience. We hope you will return to stay with us the next time you are in the area so we... More

Indianapolis, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This is the oldest DoubleTree Hilton I have ever stayed in. This Hotel needs a lot of updates compared to other DoubleTree Hilton. Some of the staff was unprofessional. I didn't receive my cookie because some children were being disrespectful and had to be addressed. The Hotel manager did call me to check on the complaints I had about this... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Kurtis H, General Manager at DoubleTree by Hilton Hotel Memphis, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and apologize again for the disruptive younger guests you encountered. We will use your comments as we continue to evolve our guests' experience moving forward and we hope you will return to stay... More

memphis, United States
1 review
3 of 5 stars Reviewed 1 week ago

I expected more from a double tree.wallpaper was ripping. Overall needed updating. I heard the service elevator all night. Woken up by housekeeping vaccuuming at 8am. Air conditioning in the room was soo loud I couldn't sleep. AC in the lobby worked on and off. Elevators worked on and off and took forever!

Review collected in partnership with DoubleTree by Hilton

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Indianapolis, Indiana
1 review
3 of 5 stars Reviewed 1 week ago

I would not stay there again, because it was not up the the Hilton standards that I am accustomed. Everyone on the staff was friendly and pleasant. Unfortunately, the junior suite on the Hilton Honors floor in which I stayed, needed updating. When I walked in the room, there was an old musty smell. The furniture was very worn in... More

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West Palm Beach, Florida
1 review
3 of 5 stars Reviewed 1 week ago

Hotel professes to offer amenities/AKA services they do not. Doesn"t really represent Hilton as you may know and love. Make sure you rent a car ahead of time as no local services to buses/trolley. No safe in rooms as well either.

Review collected in partnership with DoubleTree by Hilton

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Atlanta, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is a good location in East Memphis, with convenient parking. The room was nice, with a king-size bed, in-room mini-fridge, free wireless Internet and basic cable channels on a flat screen TV. Several minor items that could be fixed by better maintenance would improve the overall experience.

Review collected in partnership with DoubleTree by Hilton

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memphis, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Front desk staff, less than friendly. This was the second time I have stayed here and tried to use my AARP late check-out and was denied. Stayed on the 6th floor for Hilton Rewards Members for the 2nd time and again ice maker did not work. Room stank with rank smell. Had room service both times and food was not... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kurtis H, General Manager at DoubleTree by Hilton Hotel Memphis, responded to this review

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and we will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We hope you will return to stay with us the next time you are in... More

Houston, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Great Hotel, Nice Rooms, Looks like a older Doubletree...but its nice! Defiinitely would stay here again..They gave us warm cookies upon arrival. The rooms were very clean! The showers were a bit outdated and didnt work well.

Review collected in partnership with DoubleTree by Hilton

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Additional Information about DoubleTree by Hilton Hotel Memphis

Address: 5069 Sanderlin Avenue, Memphis, TN 38117
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel Memphis 3*
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Also Known As:
Memphis Doubletree
Doubletree Memphis

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Doubletree by Hilton Memphis is in the heart of the East Memphis business district and Clark Tower complex, next to The Racquet Club. Easy access to I-40 and I-240, just minutes from Memphis International Airport, offering free airport transportation. Complimentary Wi-Fi is available throughout the hotel. Graceland, Beale Street, National Civil Rights Museum, University of Memphis, Oak Court Mall and the Memphis Zoo with its rare giant pandas are all within minutes of this suburban Memphis hotel. ... more   less 
Number of rooms
266

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