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All 134 Memphis hotels

DoubleTree by Hilton Hotel Memphis

3.0 of 5 Hotel   |   5069 Sanderlin Avenue, Memphis, TN 38117
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49%
Ranked #59 of 134 hotels in Memphis
A recent review
4 of 5 stars reviewed yesterday
Patricia C San Pablo, United States
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451 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
San Pablo, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The time spent at your hotel was very nice good location, service nice, people friendly. We will use you hotel again. Sleep quality was nice once we got comfortable. Our family certainly had a nice time.

Review collected in partnership with DoubleTree by Hilton

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St Louis, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

Hotel room had a foul odor, and had mold and mildew in windows. I almost suffered an asthma attack as a result of the condition of my room. I was relocated to another room and I was compensated for a one night stay.

Review collected in partnership with DoubleTree by Hilton

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St. Charles, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The staff here was extremely nice and accommodating. This hotel could use an update. The first room we were given had a strong mildew smell. There were several other guests who complained about the same smell. When we asked to change rooms, they were accommodating. I was disappointed that hotel was not as close to downtown as the description led... More

Review collected in partnership with DoubleTree by Hilton

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Cincinnati, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Was disappointed in a couple areas on my past stay, mostly because I usually don't have many issues, as I stay at this location at least 3-6 times a year. My room did not appear to be very well cleaned, and my cable kept kicking in and out. I also had a very poor experience at the restaurant downstairs, where... More

Review collected in partnership with DoubleTree by Hilton

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Barrow-in-Furness, United Kingdom
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Read a number of bad reviews about the hotel, but for the price I can't complain. Sure it needs a bit of a renovation but I found it clean and tidy. Allowed to check in early and found all staff very friendly. The rooms do need a safe in this day and age.

Was this review helpful? Yes
Richmond, Virginia
1 review
1 of 5 stars Reviewed 5 days ago NEW

The mildew smell is horrible in this hotel. Sure, they moved us to a room that didn't smell as bad, but the mildew was still there. The previous guest left something in their room and returned to find it. Their room key still worked and walked right into the room, with me standing there hoping is was management. But no,... More

Was this review helpful? Yes
Kurtis H, General Manager at DoubleTree by Hilton Hotel Memphis, responded to this review

James, Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize for the housekeeping and security issues you encountered. We have shared your comments with our teams and we will keep them in mind as we constantly look for new ways to improve our guests' experience moving forward.... More

United States
1 review
1 of 5 stars Reviewed 1 week ago

This hotel is awful and has an odor. our Hilton honor rooms were terrible; stains on wall, peeling base boards, broken ac, dirty shower and trash hallways piled high in hallways. Cold, stale cookies; it needs to be shut down until renovated.

Review collected in partnership with DoubleTree by Hilton

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memphis tennessee, United States
1 review
4 of 5 stars Reviewed 1 week ago

we were in need of a hospitality suite for a couple of hours. We were told cost would be $150.00 for the two hours! thought cost was outrageous, so we did without. only one of two elevators working regularly. Hotel staff, grounds, and surrounding area was very nice. I would recommend this facility

Review collected in partnership with DoubleTree by Hilton

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Punta Gorda, United States
1 review
1 of 5 stars Reviewed 1 week ago

Maintenance and upkeep in this hotel is terrible! They would not/could not even fix a shower curtain and rod. The rod would hang down because it was not installed properly and the curtain would not close...meaning there was water everywhere when taking a shower. I told the front desk 3 times, yet it was never even looked at, as far... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kurtis H, General Manager at DoubleTree by Hilton Hotel Memphis, responded to this review

Thank you for your feedback about the issues with your guestroom's shower. We’ve worked with maintenance to fix the issue, but we’re very sorry that it wasn't resolved sooner. Thanks again for your review and we hope you stay with us the next time you return to the area. Thank you, Kurt Harrop More

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed at this hotel 7/18-7/21. The staff was courteous and helpful but the hotel itself is in need of an update. You could tell that the hotel has not been updated in years due to the borders falling off the wall, the dinginess of the chairs and sofa. You can only clean furniture so much when it is in need... More

Was this review helpful? Yes
Kurtis H, General Manager at DoubleTree by Hilton Hotel Memphis, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with the comfort and appointment of our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you... More

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Additional Information about DoubleTree by Hilton Hotel Memphis

Address: 5069 Sanderlin Avenue, Memphis, TN 38117
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel Memphis 3*
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Also Known As:
Memphis Doubletree
Doubletree Memphis

52 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Doubletree by Hilton Memphis is in the heart of the East Memphis business district and Clark Tower complex, next to The Racquet Club. Easy access to I-40 and I-240, just minutes from Memphis International Airport, offering free airport transportation. Complimentary Wi-Fi is available throughout the hotel. Graceland, Beale Street, National Civil Rights Museum, University of Memphis, Oak Court Mall and the Memphis Zoo with its rare giant pandas are all within minutes of this suburban Memphis hotel. ... more   less 
Number of rooms
266

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