We were accidentally placed in this hotel by Hilton reward agent over the phone, instead of downtown one. We check i they gave me a room key,we go to the room and the room was dirty like someone just check out of this room. I went back to front desk, she told us the rooms are stilling getting clean then... More

this is one of the worst hotels i have ever stayed in....the sheets on the bed looked like they not washed... we told da front desk and a lady came to the room with sheets and told us we cnt put them on the bed!!!!!! the soap was used... the cost to stay here should b 35 or less a... More

Overall a very good hotel. Friendly staff, clean and updated rooms. Decor is a bit dated, wear and tear is a little more obvious than I might like, but those are minor things. Location is excellent for being away from downtown - Whole Foods is a short walk away, as are a wide variety of shops and places to eat... More

We stayed at the Doubletree for 2 days April 8-10 2012 the room was spacious king size bed, great view of the pool, nice lounging area, big bathroom, fridge in room...would have loved a microwave as well but still nice...the hotel staff was awesome, we did not have to ask for anything everything was provided for us...news paper, fresh linens,... More

We were accidentally placed in this hotel by our travel agent instead of Downtown. Like a previous reviewer we had trouble with the toilet apparently re-filling itself at regular intervals through the night. My main gripe though is that in the morning we were sitting in reception waiting to go into Downtown. A staff member told us there was no... More

I was really excited to stay at this Double tree hotel. When we checked in, we were only given one key. I asked for a second one for my husband and 3 keys later, we still only had one that worked. However, the main problem was the toilet in our room. It kept sticking, so you had to reach inside... More

As a Hilton Diamond Member, I have had many opportunities to stay in Hilton properties in many different states. Usually, things go rather well, and that is why I stay with the Hilton chain. But this hotel in Memphis, is the worst Hilton experience I have yet had. Upon check-in, I was given the key to someone else's room. When... More

Located near shopping, restaurants, and the airport, the Doubletree was a good value. If you are a member of Hilton Honors, the hospitality suite offered great heavy snacks at happy hour, 2 for one drinks, and in the morning, a delightful breakfast buffet. However, I only learned about the hospitality suite option from other guests, not from the front desk.... More

My husband and I stayed at this hotel for one night while traveling through Memphis. We arrived late almost 9:00 p.m.. Despite arriving so late, the front desk was understaffed and it took forever to locate a room for us! We had a reservation, and for a time we thought we were not going to have a room. Once we... More