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DoubleTree by Hilton Hotel Memphis

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5069 Sanderlin Avenue, Memphis, TN 38117
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DoubleTree by Hilton Hotel Memphis
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DoubleTree by Hilton Hotel Memphis
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564 reviews from our community

Traveler rating
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    67
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Columbus, Ohio, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

The two persons (Sara and Barry, I believe), checked me in the wrong room after I has checked in online. We were left waiting on the 8th floor for 15min at 11pm at night for a person to bring keys to a room not occupied. Very shoddy. We were in town for a conference, and the renovation going on was... More 

Review collected in partnership with DoubleTree by Hilton

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Orlando, FL
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Under renovations. The ground floor was unavailable due to construction. the room was nice, but a tad small. Comfort wasn't the goal of the beds. They need to update the mattresses. The location was good.

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1 review
5 of 5 stars Reviewed 1 week ago

Recommended by local realtor, this hotel was in a good location (if driving), staff was friendly, food was great, room was comfortable. There were stores and restaurants nearby, too. I will likely stay here again.

Review collected in partnership with DoubleTree by Hilton

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Dexter, Michigan
Top Contributor
191 reviews 191 reviews
8 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Perhaps living offf the good deeds of the past, the facilities is run down and currently under renovation, but the prices remain as though a pristine property. The major benefit is the hotel location. The honors lounge could use some work and a fresh view of food, though the service staff is fine. The rooms with fraying carpets showed the... More 

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Kurtis H, General Manager at DoubleTree by Hilton Hotel Memphis, responded to this review

Dear Travis A, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about... More 

Covington, Kentucky
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed one saturday night, in a comfortable room. We had a room-key problem on check-in. The receptionist called for help but by intercom we heard his associate refuse to accompany us as he was "on break". Fortunately our replacement key worked fine. A party earlier on our floor had left corridors strewn with tinsel. In public spaces, some decor... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was exceptionally friendly and made us feel right at home! They even sent warm cookies for me to take to my sister and her children, whom we were visiting in Memphis. The location was convenient and the room was lovely and comfortable!

Review collected in partnership with DoubleTree by Hilton

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at Doubletree Hilton Memphis on sandlin ave and had a great time, everyone treated us like we were family and everyone we came in contact with greeted us and asked us is there anything they could do for us, everyone at the front desk was awesome and the people at the restaurant were great and treated us so good.... More 

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Nashville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Besides this being an excellent stay, it is also close to eateries, malls, attractions. Every employee no matter what their job is they are always smiling and that means alot to me as I dont see alot of that here in Nashville

Review collected in partnership with DoubleTree by Hilton

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 29, 2015

Very clean, very nice hotel. We received complimentary cookies upon check-in, which were quite tasty. I experienced no problems during my one night stay other than the pool. I selected this hotel specifically for its location and the fact that it has an indoor pool. The water temperature was nearly cold enough to induce hypothermia! Other than that, it was... More 

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LAWRENCEVILLE, GA, United States
1 review
5 of 5 stars Reviewed March 26, 2015

Only 20 minutes to downtown and the area has numerous excellent restaurants. Adjacent to the tennis club where the Memphis open professional tournament is held. In a very upscale part of of East Memphis. A great place to stay when visiting Memphis

Review collected in partnership with DoubleTree by Hilton

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