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DoubleTree by Hilton Hotel Memphis

3.0 of 5 5069 Sanderlin Avenue, Memphis, TN 38117
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DoubleTree by Hilton Hotel Memphis
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DoubleTree by Hilton Hotel Memphis
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493 reviews from our community

Traveler rating
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    128
    107
    87
    56
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I am a Hilton Diamond Member. From experience I can tell you this is a great place to stay...does it have some facility challenges...sure but they are being addressed. The hotel has some great people working for them, at the front desk, the restaurant and in facility services. It is in a great location that is safe and convenient to... More

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Knoxville, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Meeting facilities were excellent. Location within Memphis is excellent. Reasonable accommodation. Hotel under re-modeling which will help. Small room. Needs larger closet. This is the second Double Tree where you had to shift the thermostat up to 80 to warm the room adequately. Not used to that with Hilton Hotels.

Review collected in partnership with DoubleTree by Hilton

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Raleigh, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Where do I begin? Well, my flight out of Memphis was delayed and I wasn't going to make my connection. So, instead of getting stuck in the city of my layover I opted to spend the night in Memphis. First off I called to have the shuttle pick up me and another stranded passenger. They said 20 minutes and which... More

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I chose the Double Tree Hilton because in the past any Double Tree hotel was outstanding. Not so with this one! When we first drove up, we thought it had met the standards. Then we saw the poster announcing the remodeling project starting in January. We knew we were in trouble when, in the elevator, a man... More

Was this review helpful? Yes 1
Kurtis H, General Manager at DoubleTree by Hilton Hotel Memphis, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry for the issues that you experienced with housekeeping and your room. We greatly appreciate your feedback, and will keep your comments about our hotel's cleanliness and condition in mind while we work to improve our guest experience. We hope you’ll stay with us... More

Snyder, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is an older hotel that is planning renovation. Everyone was courteous and the room was clean. In the evening we were surprised by a knock on the door offering complimentary drinks and snacks....It was vey welcome and a fun surprise! We would stay here again!

Review collected in partnership with DoubleTree by Hilton

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Greensboro NC, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was QUIET and convenient to shops and restaurants. It was also a short driving time to the venue of my performance which was important. It had been recommended by the host organization and I was NOT disappointed. For a quiet place to concentrate and relax between rehearsals, etc., I would strongly urge consideration of this hotel.

Review collected in partnership with DoubleTree by Hilton

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United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was more than I expected, I was impressed. While we had a great stay the hotel is in need of updating and had signs announcing the construction they would be soon be beginning. Staff was very helpful. I like a soft bed and non-feather pillows, this hotel the beds were firm and feathered pillows.

Review collected in partnership with DoubleTree by Hilton

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Dallas, United States
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The breakfast buffet had burnt eggs, cold sausage, out of bacon and several other items were out with an hour left before they closed and poor customer (No customer service) DO NOT eat at the restaurant. Limited shuttle service. I spent the rest of the week at the MARRIOTT COURTYARD with great service. (and I am a Diamond member at... More

Review collected in partnership with DoubleTree by Hilton

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Kurtis H, General Manager at DoubleTree by Hilton Hotel Memphis, responded to this review

Thank you for your feedback – we’re very sorry your breakfast didn't live up to your expectations. We appreciate your suggestions and will share them with our chefs, kitchen staff and servers whose goal is to serve our guests fresh, tasty, healthy meals. On your next visit to our area, we hope you’ll give us another opportunity to provide you... More

Cookeville, TN, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I love this hotel from the door man to the breakfast buffet. The location is perfect for visits with my daughter in college. I feel safe and it is always clean. The parking lot is well lighted and the warm cookies at check in are delicious.

Review collected in partnership with DoubleTree by Hilton

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Milan, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

When I approached the hotel I was impressed by the appearance of the facility. From that point on I experienced a friendly helpful staff, ate two meals in the restaurant, rested comfortably and arose refreshed ready for another day's work. The warm cookie that was given to me upon my check-in was scrumptous! It gave me the pick-me-up that I... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
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Additional Information about DoubleTree by Hilton Hotel Memphis

Address: 5069 Sanderlin Avenue, Memphis, TN 38117
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel Memphis 3*
Number of rooms: 266
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Also Known As:
Memphis Doubletree
Doubletree Memphis

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