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DoubleTree by Hilton Hotel Memphis

3.0 of 5 5069 Sanderlin Avenue, Memphis, TN 38117
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DoubleTree by Hilton Hotel Memphis
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DoubleTree by Hilton Hotel Memphis
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521 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Spartanburg, South Carolina
Top Contributor
270 reviews 270 reviews
81 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed today NEW

I spent one night here on a business trip and overall it was ok. As most reviewers have noted the hotel is under major construction. I didn't really experience any problems due to construction but I can see how it could cause issues. When I arrived I was given a room on the 4th floor but my key didn't work.... More 

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Florida
Top Contributor
81 reviews 81 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very close to Beal St. The staff is extremely pleasant and full of southern charm. The rooms were spacious but need some tlc. Some small broken items here and there. The tv took waaaay too long between channels. They had a pianist in the lobby playing holiday cheers. Downstairs is TGIF and that place was equally well served! Room rates... More 

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1 review
2 of 5 stars Reviewed 2 days ago NEW

Right now I am trying to figure out what a 50 dollar charge on my card is about. I asked for a receipt at check out and was told I didnt need one. They said the travel agency receipt was it. Hence now I have a 50.00 charge on my card. It was supposed to be for incidentals. But, the... More 

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Wylie, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed here this past weekend for the Germantown soccer tournament. The hotel is still under construction which was quite disruptive. The lobby was closed so you had to enter through the door for the restaurant. Shortly after noon the construction began on the upper floors which include jack hammers, drilling and other loud noises. They managed to disconnect the reception... More 

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chandler, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The team is AMAZING... greatly positive even in the midst a complete hotel renovation!! Room was adequate... probably the next one slated for renovation as the wallpaper was peeling. I have never written a review before but felt this team really deserved a pat on the back.

Review collected in partnership with DoubleTree by Hilton

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Hot Springs, Arkansas
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I arrived at the Double Tree on Sanderlin to find the front entry taped off with Caution tape. I had to enter through the adjoining restaurant. The entire lobby was undergoing a renovation. The work continued late into the evening so, even on the 4th floor, I could hear some construction noise. All of that was inconvenient. I was most... More 

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memphis, United States
1 review
5 of 5 stars Reviewed 1 week ago

All The employees were very friendly and went out of their way to make my first time stay very pleasant. They have a very good buffet in the morning. I am planning a trip back this spring to visit Memphis and to run the St. Jude's marathon in December and will be booking my rooms with the double Tree again.

Review collected in partnership with DoubleTree by Hilton

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

I religiously use Trip Advisor and it's never let me down. I booked this hotel without checking here first. I wished I would have, because it would have saved me $300. It's as bad as everyone says. I really was not put off by the renovation in progress, but can list plenty of other reasons not to stay here. It... More 

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Fair Grove, Missouri, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was in the middle of a lobby renovation when we stayed there last weekend. In spite of the mess, the rooms were clean and comfortable. The staff was helpful. One staff member gave us directions which saved us having to get back on the highway and was very convenient. We would stay there again.

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memphis, United States
1 review
1 of 5 stars Reviewed 1 week ago

Was Non Existent- I left my room at 9:30AM, when i returned at 6:00PM, it still had not been cleaned. I called the front desk, who told me it would be cleaned. I levft for dinner at 6:45, returned at 9:00. It still had not been cleaned. I then asked for additional clean towels. They were never delivered. When i... More 

Review collected in partnership with DoubleTree by Hilton

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Additional Information about DoubleTree by Hilton Hotel Memphis

Address: 5069 Sanderlin Avenue, Memphis, TN 38117
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel Memphis 3*
Number of rooms: 266
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Also Known As:
Memphis Doubletree
Doubletree Memphis

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