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All 134 Memphis hotels

Comfort Suites I-240 East-Airport

2.0 of 5 Hotel   |   2575 Thousand Oaks Cove, Memphis, TN 38118
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Ranked #62 of 134 Hotels in Memphis
A recent review
5 of 5 stars reviewed 3 weeks ago
Sweetsindee2226 International Falls, MN
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174 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Nashville, Tennessee
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The gentleman that helped me check in was very friendly and helpful. The housekeeping lady on duty was also very friendly and helpful. Unfortunately, the stay went downhill from there. When I arrived at my assigned room, found the door extremely difficult to open and close. Upon closer inspection of the door, I found that the hinges were nearly ripped... More

Was this review helpful? Yes 1
International Falls, MN
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've read the reviews and do not get it. I find this hotel clean AND safe! Staff is friendly and helpful. Hallways quiet. Only thing: the parking lot needs some work. The layout is totally inconvenient. A friend here locally recommended this neighborhood and said it was safe. I am travelling alone and not at all afraid of my comings... More

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Marion, Illinois, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The room was clean and fresh, the staff was refreshingly friendly and helpfull. Will definately stay again The breakfast staff was enjoyable and presented the hotel well. They gave us advice on where to go and couples to help with the expenses.

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

We had our vehicle's window broken out last night, WITH a "security guard" supposedly in the parking lot. What a freaking joke. They stole a bag of my husband's work clothes and all of his shampoo/razors/etc. When the police arrived, they told us we should have never stayed here because this isn't the first time this happened and they have... More

Was this review helpful? Yes 1
Reading, Pennsylvania
13 reviews 13 reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This was, far and away, the worst hotel experience I ever had. Upon checking in we found their airport shuttle van (beat up) was blocking the entrance so we had to park and unload elsewhere in the lot. Our first room had a TV which didn't work so the desk clerk had a foreign couple which didn't speak English take... More

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Estero, Florida
Top Contributor
63 reviews 63 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed August 13, 2014

We stayed here for two nights on a long road trip. The bathrooms were old with a lot caulking added to the seems around the tub. The carpet looked as if it should have been replaced a few years ago. There was a layer of dirt around the edges looking as if it had not be vacuumed in years. We... More

Was this review helpful? Yes 1
Top Contributor
234 reviews 234 reviews
196 hotel reviews
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed August 9, 2014

I chose this location, as I had a flight out of Memphis. It was a bit tricky to find. The hotel is older but the rooms appear to have been remodeled. The drapes, bedspread and bed linens were new. Also the mattress. The towels were older and needed an update. The room was just fine. Check in was mixed up... More

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comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

I'm glad you enjoyed your stay. When you need a place for a quick stop, there's nothing like Comfort Suites. I see you noticed the new items in the room. We strive to make your stay as comfortable as possible. Thank you for writing a review. Maybe you could stay longer next time. More

New York City, New York
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed August 1, 2014

Ok, I tried to save a few dollars by staying at/near the airport because I was coming into Memphis late. So I booked this hotel. Big mistake. First I called the 800 number and was given the number of other Comfort hotels. I finally got the direct number and I told them about my coming late to the hotel. After... More

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comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

Thank you for taking the time to writie a review. It sounds like you did not have a good customer service experience, and I speak for the entire team when I ask you to please accept my sincere apology. When your flight plans are interuptied, there's nothing more important that friendly hospitality. Your thoughts will help us plan better strategies... More

El Paso, Texas
1 review
2 of 5 stars Reviewed July 27, 2014 via mobile

Hotel is reasonably priced and fairly close to the airport. The front desk staff was helpful with suggestions for good Soul Food, as well as 5 star dining locations. The accommodations are old and very much in need of updates. The furniture and the carpet looks to be over 20 years old. As a choice privilege member, my favorite chain... More

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comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

There's nothing like directions to fine eateries when you travel. Some guests like to find places that are only known by the locals, and this can enhance the travel exerience. Other guests like a familiar chain because they know what to expect. So yes, from soul food to fine dining we will help you find your dining destination at the... More

Mabelvale, AR
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 24, 2014

We stayed at this hotel before, and the rate was reasonable. We were in town for surgery at Le Bonheur. Not a bad trip to downtown(made it door-to-door in less than thirty minutes). There is an IHOP nearby, and several fast food places on Perkins. Room smelled like someone had been smoking, but we opted not to swap rooms. Front... More

Was this review helpful? Yes
comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

When you must travel for family medical needs, you don't want any surprises after check in. I'm glad you stayed with us. I hope you were able to enjoy breakfast in the morning. Thank you so much for taking time to write a review. More

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Additional Information about Comfort Suites I-240 East-Airport

Address: 2575 Thousand Oaks Cove, Memphis, TN 38118
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites I-240 East-Airport 2*
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Also Known As:
Comfort Suites i-240 East-Airport Hotel Memphis
Comfort Suites Memphis
Memphis Comfort Suites

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