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All 135 Memphis hotels

Comfort Suites I-240 East-Airport

2.0 of 5 Hotel   |   2575 Thousand Oaks Cove, Memphis, TN 38118
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Ranked #59 of 135 hotels in Memphis
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156 people have reviewed this hotel

Traveler rating
    48
    29
    22
    18
    39
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49
25
11
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Maine
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I got stuck in Memphis due to missing a flight connection. The airline gave me a hotel voucher, I called, booked a room and was told to wait for the shuttle. I went out and saw the "Comfort Suites" shuttle and the driver picked me up. When we were almost to this hotel, I found out I was supposed to... More

Was this review helpful? Yes
comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

Yes, we are fortunate to have a nice Mexican restaurant nearby. As a traveler, you know the importance of quality lodging when plans are disrupted. We are fortunate to have a very professional staff, and I'm glad you noticed. We're friendly because guest service is what we're about. Thanks for taking the time to write a review. More

Contributor
20 reviews 20 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 7, 2014

I was kind of of leery staying at this property based on other reviews that I read, but I thought I would give it a shot. When I came in to the lobby the property looked well maintained and nice. However there was two people working the front desk, and I stood there without being greeted for approximately 10 minutes... More

Was this review helpful? Yes
comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

Thank you for taking time to write a review. I'm very sorry you had problems at check in. A guest should be greeted as soon as they approach the Front Desk if not sooner. You should not have had to wait. It is my job to make certain the entire staff is trained how to provide excellent customer service, and... More

El Dorado, Arkansas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2014

I'm a airline pilot and stay at this hotel at least two nights a week. The employees at the hotel are friendly and polite. Rooms are always cleaned and it is very quiet. Good water pressure for a good shower and very comfortable beds. Rooms are spacious. The breakfast in the morning is fresh and good. Not like the other... More

Was this review helpful? Yes 2
comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

As an airline pilot, you know the importance of a reasonably priced clean room. Thank you for taking the time to write a review of our hotel. Yes, we do offer shuttle service to our guest at no charge. We can take people to the airport and restaurants in the area. It is important for airline pilots to get required... More

Lookout Mountain, Georgia
Top Contributor
55 reviews 55 reviews
36 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed January 16, 2014

I've stayed at the this hotel for off and on, 2 years every 6 months. I've never had a problem until this time. To make a long story short, while talking with the cop that was filling out the report for my broken into Grand Cherokee, he told me that this was the 5th time that he had been to... More

Was this review helpful? Yes 2
comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

I would like to begin by saying that I am truly sorry you had an unpleasant experience during your most recent stay. We have about 2,000 guests a month that do stay here and enjoy their stay. Your most recent stay was not the typical guest experience. I am sorry that we did not remove the old televisions from the... More

Memphis, Tennessee
1 review
5 of 5 stars Reviewed November 22, 2013

i have satyed in many hotels as i travel for work and am rarely at home. in all of my stays ive been the most impressed with this hotel. the saff goes above and beyond to accomodate your needs and is always courteous. when the remote for my television broke they quickly replaced it with a brand new one and... More

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comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

As a frequent business traveler, you know the importance of quality guest service. Thank you so much for sharing your experience. We look forward to your return visit. More

Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed October 6, 2013

OUr room was very nice and we thought affordable. Recommendation by hotel of a BBQ restaurant was right on. Receptionist staff was not friendly-mechanical in her delivery of information and questioned whether we were married or not. Some odor at entrances but not in rooms.

Was this review helpful? Yes
Newnan, Georgia
1 review
4 of 5 stars Reviewed September 6, 2013

We stayed here for an extended business trip and were very pleased. They have a nice indoor pool and whirlpool that made it easy to relax in our down time. They have a hot breakfast which changes daily. Also, a good variety of fresh fruit and many other breakfast choices. Overall a great stay.

Was this review helpful? Yes
Mississippi
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 6, 2013

Where do I start?!? This is by far the worst hotel I've ever stayed in. The police stayed coming here. Choice hotels are mainly owned by Foreigners and they are putting absolutely no money into these properties! The hotel wreaks of mildew and must! The young lady at the front desk tried to explain the conditions of the hotel due... More

Was this review helpful? Yes 3
Wisconsin
Top Contributor
54 reviews 54 reviews
39 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 6, 2013

We visited Memphis to tour Graceland. We had heard a lot of stories about how rough the city of Memphis was, but we didn't really understand until we experienced it for ourselves. It is a very low socioeconomic area. For safety in Memphis, we did feel that this hotel location is pretty safe. That is more important than you realize... More

Was this review helpful? Yes 1
Columbus, Mississippi
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 4, 2013

Stayed there for the National Round Up this past weekend and it smells very bad they left trash in the hall way. The carpet was very filthy the bathtub was not even presentable stains under the sink floors are not leveled and it smelled like stale cigarettes. They left the doors to the pool areas open all night. It wasnt... More

Was this review helpful? Yes 2

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Additional Information about Comfort Suites I-240 East-Airport

Also Known As:
Comfort Suites i-240 East-Airport Hotel
Comfort Suites i-240 East-Airport Hotel Memphis
Comfort Suites Memphis
Memphis Comfort Suites
Address: 2575 Thousand Oaks Cove, Memphis, TN 38118
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Memphis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites I-240 East-Airport 2*
Reservation Options:
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