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Comfort Suites I-240 East-Airport

2.0 of 5 2575 Thousand Oaks Cove, Memphis, TN 38118
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Comfort Suites I-240 East-Airport
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Comfort Suites I-240 East-Airport
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181 reviews from our community

Traveler rating
    52
    34
    24
    26
    45
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58
26
13
51
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Dayton, Ohio
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 1 week ago

We always check for signs of b-bugs in hotels. In this room, one mattress was enclosed in an encasement such as is used for infestations. (It's important to know that encasements do NOT solve infestation problems. Professional heat treatment is the best treatment.) The other mattress had suspicious black stains that looked like there may have been a b-bug infestation.... More 

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Birmingham, MI
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 23, 2014

I had the misfortune of being shuttled to this hotel by American Airlines after our flight was cancelled. I expected the hotel to be clean but worn - I was completely wrong. This hotel was vile. The reception are was dark and dingy. We stepped out of the elevator onto the second floor and the smell of smoke was overpowering.... More 

Was this review helpful? Yes 1
comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

Thank you for taking the time to write a review of our hotel. It is good to hear from our guests even when the news is not always good. It seems you had a bad impression of our hotel. From reading your review, I take it you did not spend the night with us. The majority of our guests that... More 

Springfield, Missouri
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 10, 2014

We have stayed at quite a few Comfort Suites hotels while traveling with family. However, this hotel was not up to the usual standards. While the room was spacious and provided both a microwave and mini fridge, it was not as clean as we would have liked. The clock was filthy, there were stains on the curtains and on the... More 

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comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

Thank you for writing a review of our hotel. For us to provide the best hospitality, it is important to hear from our guests. I do not think your description is the normal stay at our hotel; however, you were not happy with your stay, and I am very sorry. I wish you would give us a chance to meet... More 

Bentonville, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed November 9, 2014

We nearly always stay at Comfort Suites because they are spacious enough for my family of 6 to stay comfortably, and I know what to expect. Our room was spacious as I expected, but I will not stay here again because it was very, very dirty. Much worse than any other Comfort Suites I have ever stayed at. And as... More 

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comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

Thank you so much for writing a reveiw. It is a valuable tool to hear feeback from our guests. Unfortnuately, you did not enjoy your stay. I assure you this is not the normal stay at our hotel. We have over 2,000 satisfied guests a month. I wish you would give us another chance to meet your lodging needs in... More 

Senior Contributor
43 reviews 43 reviews
41 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed October 19, 2014

i have reviewed this property before. I'm giving it slightly better marks because sometimes the place seems good other times it is really dirty. I stay here under a corporate lodging contract a few times each month. Some of the staff here seem to have a real chip on their shoulder toward guest not sure why? I've even heard it... More 

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comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

We love our repeat guests. Thank you for making our hotel the number one place in the area to meet your lodging needs. Most of the frequent guests tell me they love the big morning free breakfast and the free Internet. Thank you for taking the time to write a review. More 

Bethany Beach, Delaware
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2014

We had an excellent stay. Front desk people are excellent. I missed to take their names but next time when I reach there, I will have their names so that I should mention in my reviews.Great room, location and great sleep I have have. I will recommend definitely and I am coming back.

Was this review helpful? Yes
comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

Yes, we do have an excellant front desk staff, and I'm very happy you noticed. Our staff works hard to provide guest satisfaction. We look forward to your next stay. I speak for the entire staff when I thank you for writing a review. More 

Germantown, Tennessee
1 review
4 of 5 stars Reviewed September 17, 2014

Conveniently located in a discreet, secluded East Memphis area and literally within an approximate 3 minutes of drive time from I-240 near Perkins, this Comfort Suites Hotel is a well managed, well-maintained and convenient to all major attractions including those pertaining to leisure, entertainment and business needs. I stayed here back in 2007 and now again in September of 2014... More 

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Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 16, 2014

Was eaten alive! By u know what. Did get a refund, but took a week to heal. Really bad area. Not for a family. If traveling south I would pick another place to stay. Actually caught one of the little guys in a cup and took it to the counter. Said complaint had been filed before but owner didn't believe... More 

Was this review helpful? Yes 1
Nashville, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 2, 2014

The gentleman that helped me check in was very friendly and helpful. The housekeeping lady on duty was also very friendly and helpful. Unfortunately, the stay went downhill from there. When I arrived at my assigned room, found the door extremely difficult to open and close. Upon closer inspection of the door, I found that the hinges were nearly ripped... More 

Was this review helpful? Yes 1
International Falls, MN
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 27, 2014

I've read the reviews and do not get it. I find this hotel clean AND safe! Staff is friendly and helpful. Hallways quiet. Only thing: the parking lot needs some work. The layout is totally inconvenient. A friend here locally recommended this neighborhood and said it was safe. I am travelling alone and not at all afraid of my comings... More 

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comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

I'm glad we were able to solve your Internet problems. Thank you for taking the time to write a kind reveiw of our property. In the summer months, it is important to have a cool environment as a relief from the dog days of ninety plus temps. We work hard to maintain our air units, and I'm happy you were... More 

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Additional Information about Comfort Suites I-240 East-Airport

Address: 2575 Thousand Oaks Cove, Memphis, TN 38118
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites I-240 East-Airport 2*
Number of rooms: 112
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Also Known As:
Comfort Suites i-240 East-Airport Hotel Memphis
Comfort Suites Memphis
Memphis Comfort Suites

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