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All 134 Memphis hotels

Comfort Suites I-240 East-Airport

2.0 of 5 Hotel   |   2575 Thousand Oaks Cove, Memphis, TN 38118
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Ranked #62 of 134 hotels in Memphis
A recent review
3 of 5 stars reviewed 1 week ago
kgray_hoosier_hayday New Castle, Indiana
  • Reviews (164)
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164 people have reviewed this hotel

Traveler rating
    50
    31
    23
    19
    41
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53
25
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46
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
New Castle, Indiana
Top Contributor
106 reviews 106 reviews
11 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Finding a hotel for a family of 5 or 6 is not easy to find, but this one met our basic needs. There were two double beds that was a tight fit for my wife and me as well as a pull out sleeper sofa. Judging from our room and hallways the carpet, door frames and similar items in this... More

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Newnan, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

I was in Memphis Tn. at the end of june and forgot to post this great clean hotel. The thing that I had observed was that the owners of this hotel was on the premises a lot more than any other hotel that I had stayed in, they was always pointing out things that needed to be taken care of... More

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New Orleans, Louisiana, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

Excellent spot for our one night stopover between Illinois and New Orleans. Very secure hotel, very clean, great breakfast choices and very friendly people. Rates a little lower than some others in the area!

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Knoxville, Tennessee
Contributor
20 reviews 20 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago

We decided to stay here on the first night of a two night stay in Memphis. It and the Comfort Inn and Suites Airport Hotel were in the same area, price range and range of points needed for a free night (we have just enough points to stay one night free). The second night we moved the other hotel which... More

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Winston Salem, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel has continued the ongoing upkeep with rooms receiving new sofas and new carpeting. With these additions to the previous updates is very welcomed. It's to the point, that with each visit, wonder what else has been updated with this hotel. On another note, the Jacuzzi by pool is still in place and functioning which is very welcomed for... More

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comfortsuites123, Guest Relations Manager at Comfort Suites I-240 East-Airport, responded to this review

As a frequent traveler, you know the value of a hot soak to end the day. I'm happy you enjoyed your stay, and the recent improvements. A high percentage of our businesss is repeat guests, and we're happy you chose us to meet your lodging needs on your repeat visit. How did you like the free Internet and the hot... More

California
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed June 13, 2014

I booked this at the last minute because our flight was delayed coming into Memphis. The rental car that we had reserved could not be picked up because everything was closed! We needed a hotel that had shuttle service from the airport. This hotel said they did and to just call when we arrived and she would send someone over... More

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comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

Thank you for writing a review of our hotel. We are very sorry you did not enjoy your stay. We know how frustrating canceled flight plans can be, and the importance of shuttle service to and from the airport. We will work to correct these issues. We hope you were able to enjoy the free hot deluxe full breakfast. More

Tennessee
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 12, 2014 via mobile

We arrived to Memphis late at night and needed a place to stay. The staff were friendly. The room was nice. The only thing I noticed was the bathroom walls. It needed to be repainted and refresh it up. The breakfast was okay. The biscuits were overcooked. But everything else was good. We enjoyed the stay at the hotel.

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comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

Yes, friendly service goes a long way when traveling. I'm glad you enjoyed your stay. Many of our guests have requested the biscuits be a little brown, but perhaps we need to take a second look. I haven't tried one in some time, and perhaps I will today. Thank you for taking the time to write a review. More

Rockwall, Texas
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 13, 2014

Picked this hotel because in was in route and pet friendly. Get there and find out they charge twice as much as most others for pets. Would not be so bad if place wasn't strewn with garbage and overflowing dumpsters outside. The basics did not work. Could not get internet to play. Others in lobby said they had same problem.... More

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comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

Thank you for taking the time to write a review of your stay with us. I'm sorry that you felt the pet fee was too high. The hotel charges this fee for the extra procedures we employ to prevent pet dander from remaining in the pet freindly room. We only have about ten suites that are pet friendly. I'm sorry... More

Maine
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed March 27, 2014

I got stuck in Memphis due to missing a flight connection. The airline gave me a hotel voucher, I called, booked a room and was told to wait for the shuttle. I went out and saw the "Comfort Suites" shuttle and the driver picked me up. When we were almost to this hotel, I found out I was supposed to... More

Was this review helpful? Yes
comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

Yes, we are fortunate to have a nice Mexican restaurant nearby. As a traveler, you know the importance of quality lodging when plans are disrupted. We are fortunate to have a very professional staff, and I'm glad you noticed. We're friendly because guest service is what we're about. Thanks for taking the time to write a review. More

Senior Contributor
24 reviews 24 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed March 7, 2014

I was kind of of leery staying at this property based on other reviews that I read, but I thought I would give it a shot. When I came in to the lobby the property looked well maintained and nice. However there was two people working the front desk, and I stood there without being greeted for approximately 10 minutes... More

Was this review helpful? Yes
comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

Thank you for taking time to write a review. I'm very sorry you had problems at check in. A guest should be greeted as soon as they approach the Front Desk if not sooner. You should not have had to wait. It is my job to make certain the entire staff is trained how to provide excellent customer service, and... More

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Additional Information about Comfort Suites I-240 East-Airport

Address: 2575 Thousand Oaks Cove, Memphis, TN 38118
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites I-240 East-Airport 2*
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Also Known As:
Comfort Suites i-240 East-Airport Hotel Memphis
Comfort Suites Memphis
Memphis Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#27 Business Hotel in Memphis #62 Luxury Hotel in Memphis
Hotel Class
Number of rooms
112

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