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Comfort Suites I-240 East-Airport

2.0 of 5 2575 Thousand Oaks Cove, Memphis, TN 38118
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Comfort Suites I-240 East-Airport
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Comfort Suites I-240 East-Airport
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180 reviews from our community

Traveler rating
    52
    34
    24
    26
    44
See reviews for
57
27
13
50
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Springfield, Missouri
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 10, 2014

We have stayed at quite a few Comfort Suites hotels while traveling with family. However, this hotel was not up to the usual standards. While the room was spacious and provided both a microwave and mini fridge, it was not as clean as we would have liked. The clock was filthy, there were stains on the curtains and on the... More 

Was this review helpful? Yes
comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

Thank you for writing a review of our hotel. For us to provide the best hospitality, it is important to hear from our guests. I do not think your description is the normal stay at our hotel; however, you were not happy with your stay, and I am very sorry. I wish you would give us a chance to meet... More 

Bentonville, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed November 9, 2014

We nearly always stay at Comfort Suites because they are spacious enough for my family of 6 to stay comfortably, and I know what to expect. Our room was spacious as I expected, but I will not stay here again because it was very, very dirty. Much worse than any other Comfort Suites I have ever stayed at. And as... More 

Was this review helpful? Yes
Senior Contributor
42 reviews 42 reviews
40 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed October 19, 2014

i have reviewed this property before. I'm giving it slightly better marks because sometimes the place seems good other times it is really dirty. I stay here under a corporate lodging contract a few times each month. Some of the staff here seem to have a real chip on their shoulder toward guest not sure why? I've even heard it... More 

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Bethany Beach, Delaware
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2014

We had an excellent stay. Front desk people are excellent. I missed to take their names but next time when I reach there, I will have their names so that I should mention in my reviews.Great room, location and great sleep I have have. I will recommend definitely and I am coming back.

Was this review helpful? Yes
Germantown, Tennessee
1 review
4 of 5 stars Reviewed September 17, 2014

Conveniently located in a discreet, secluded East Memphis area and literally within an approximate 3 minutes of drive time from I-240 near Perkins, this Comfort Suites Hotel is a well managed, well-maintained and convenient to all major attractions including those pertaining to leisure, entertainment and business needs. I stayed here back in 2007 and now again in September of 2014... More 

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Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 16, 2014

Was eaten alive! By u know what. Did get a refund, but took a week to heal. Really bad area. Not for a family. If traveling south I would pick another place to stay. Actually caught one of the little guys in a cup and took it to the counter. Said complaint had been filed before but owner didn't believe... More 

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Nashville, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 2, 2014

The gentleman that helped me check in was very friendly and helpful. The housekeeping lady on duty was also very friendly and helpful. Unfortunately, the stay went downhill from there. When I arrived at my assigned room, found the door extremely difficult to open and close. Upon closer inspection of the door, I found that the hinges were nearly ripped... More 

Was this review helpful? Yes 1
International Falls, MN
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 27, 2014

I've read the reviews and do not get it. I find this hotel clean AND safe! Staff is friendly and helpful. Hallways quiet. Only thing: the parking lot needs some work. The layout is totally inconvenient. A friend here locally recommended this neighborhood and said it was safe. I am travelling alone and not at all afraid of my comings... More 

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comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

I'm glad we were able to solve your Internet problems. Thank you for taking the time to write a kind reveiw of our property. In the summer months, it is important to have a cool environment as a relief from the dog days of ninety plus temps. We work hard to maintain our air units, and I'm happy you were... More 

Marion, Illinois, United States
1 review
4 of 5 stars Reviewed August 26, 2014

The room was clean and fresh, the staff was refreshingly friendly and helpfull. Will definately stay again The breakfast staff was enjoyable and presented the hotel well. They gave us advice on where to go and couples to help with the expenses.

Was this review helpful? Yes
comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

We are so happy you enjoyed your stay, and we look forward to your next one. I'm glad you had time to enjoy our hot deluxe breakfast. Thank you so much for taking the time to write a review. It is nice that you shared your experience with others. When you travel, you need a clean place with a friendly... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 20, 2014 via mobile

We had our vehicle's window broken out last night, WITH a "security guard" supposedly in the parking lot. What a freaking joke. They stole a bag of my husband's work clothes and all of his shampoo/razors/etc. When the police arrived, they told us we should have never stayed here because this isn't the first time this happened and they have... More 

Was this review helpful? Yes 1
comfortsuites123, Front Office Manager at Comfort Suites I-240 East-Airport, responded to this review

Thank you for writing a review for our hotel. Social media is a tool that hoteliers of yesteryear did not have, and guest feedback helps us to do a better job. We do realize tha the news will not always be good; but the most important thing is that we hear from you, our guest. We are all so sorry... More 

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Additional Information about Comfort Suites I-240 East-Airport

Address: 2575 Thousand Oaks Cove, Memphis, TN 38118
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites I-240 East-Airport 2*
Number of rooms: 112
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Also Known As:
Comfort Suites i-240 East-Airport Hotel Memphis
Comfort Suites Memphis
Memphis Comfort Suites
Hotel Style:
#29 Business Hotel in Memphis

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