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Country Hearth Inn & Suites

3005 Millbranch Road, Memphis, TN 38116 (Formerly Budgetel Inn & Suites)
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42 Reviews from our TripAdvisor Community

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Traveler rating
    11
    7
    11
    4
    9
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12
9
3
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (42)
  • Mar-May only
    (9)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (7)
All months
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 15, 2015 via mobile

Omg this place is Horrible!!!! I mean from the smell of the building to the Dirty Nasty Chair in the room, Carpet,,,etc.... Omg if we only knew. We immediately went to the nearby Walmart to get disinfecting items, along with sheets & towels(nasty nasty nasty)..This place need to be closed for business..I thank God nothing came home with us.. Do... More 

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 8, 2015

Friendly staff and great service with a shuttle available for local pickups and drop offs. Never stayed here before but was very happy about how clean they keep it here. The rooms are nice, beds are comfy and so on. They are always cleaning the inside and the grounds on the outside. I've been here for over a week and... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 20, 2015

I was stuck in Memphis due to a truck break down. The shuttle was prompt in picking me up from the dealership. No issues with my room. In walking distance from a very good soul food restaurant. Breakfast was minimal but decent. I definitely stay here again. Also provides a good rate for CDL drivers.

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Dalton, GA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 2, 2015

They offer a nice rate to CDL drivers, and while they are in easy walking distance to all the truck dealers, they have a free, prompt shuttle. They're in a light industrial area, off the main drag, and I felt very comfortable walking the dog after dark. Indoor corridors and an attentive, super friendly staff added to the safe feeling.... More 

Was this review helpful? Yes 3
Tuscaloosa, Alabama, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 18, 2014

This hotel is listed as a Quality Inn. It was available during Elvis week so we stayed. We opened the door and was greeted by the sink. The shower had mole and the fixtures in the restroom were not secured well to the wall. We were afraid to use it because we did not want our towels to hit the... More 

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Travelers are raving about these Memphis hotels

Doddridge, AR
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 18, 2014

Rooms are clean & spacious enough. We were there for Elvis Week so did not spend a lot of time in our room. Friendly staff. Rates were good considering that it was Elvis Week. Breakfast was a bit of a dissapointment. The donuts were a bit stale; not a big selection of breakfast items; No waffles. Could not connect to... More 

Was this review helpful? Yes 1
Bowling Green, Kentucky
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed August 16, 2014

When we arrived at the hotel, their computer system was down and they could not check anyone in. After traveling all the way from New Orleans and being exhausted, all we could do was sit in the lobby and wait for over an hour. First red flag. When we make it to our room, the first thing I notice is... More 

Was this review helpful? Yes 2
Shreveport, Louisiana
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed July 31, 2014

This hotel charged us with a fifty dollar add on to our bill for what they claim we damaged in the room. We didn't damage anything and are insulted at such a claim. Please beware and check your bill if you have the unfortunate pleasure of staying with them.

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Melbourne, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 25, 2014

WOW - BAD BAD BAD - Absolutely the worst hotel I have ever stayed at. I'm an airline employee and travel for a living. In 15 years of traveling, I've never had such a bad experience. From the Memphis airport, I called the front desk to check availability. They offered a room and free airport shuttle service. They made me... More 

Was this review helpful? Yes 1
Stone Mountain, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 23, 2014

Clean but I'm used to much firmer mattress sleep. Too soft for my comfort. The room could be brighter. Too dark for my taste. Brighter colors would make more inviting. The rates are affordable but understandably so.

Was this review helpful? Yes 2
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