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Country Hearth Inn & Suites

2.0 of 5 3005 Millbranch Road, Memphis, TN 38116 (Formerly Budgetel Inn & Suites)
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Country Hearth Inn & Suites
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Country Hearth Inn & Suites
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38 reviews from our community

Traveler rating
    8
    7
    11
    4
    8
See reviews for
12
9
3
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (38)
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    (7)
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    (17)
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    (5)
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Tuscaloosa, Alabama, United States
2 reviews
1 of 5 stars Reviewed August 18, 2014

This hotel is listed as a Quality Inn. It was available during Elvis week so we stayed. We opened the door and was greeted by the sink. The shower had mole and the fixtures in the restroom were not secured well to the wall. We were afraid to use it because we did not want our towels to hit the... More

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Doddridge, AR
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 18, 2014

Rooms are clean & spacious enough. We were there for Elvis Week so did not spend a lot of time in our room. Friendly staff. Rates were good considering that it was Elvis Week. Breakfast was a bit of a dissapointment. The donuts were a bit stale; not a big selection of breakfast items; No waffles. Could not connect to... More

Was this review helpful? Yes 1
Bowling Green, Kentucky
Contributor
20 reviews 20 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 16, 2014

When we arrived at the hotel, their computer system was down and they could not check anyone in. After traveling all the way from New Orleans and being exhausted, all we could do was sit in the lobby and wait for over an hour. First red flag. When we make it to our room, the first thing I notice is... More

Was this review helpful? Yes 2
Shreveport, Louisiana
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed July 31, 2014

This hotel charged us with a fifty dollar add on to our bill for what they claim we damaged in the room. We didn't damage anything and are insulted at such a claim. Please beware and check your bill if you have the unfortunate pleasure of staying with them.

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Melbourne, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 25, 2014

WOW - BAD BAD BAD - Absolutely the worst hotel I have ever stayed at. I'm an airline employee and travel for a living. In 15 years of traveling, I've never had such a bad experience. From the Memphis airport, I called the front desk to check availability. They offered a room and free airport shuttle service. They made me... More

Was this review helpful? Yes 1
Stone Mountain, Georgia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 23, 2014

Clean but I'm used to much firmer mattress sleep. Too soft for my comfort. The room could be brighter. Too dark for my taste. Brighter colors would make more inviting. The rates are affordable but understandably so.

Was this review helpful? Yes 1
Olive Branch, Mississippi
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2014

I allways have a good experience here. they accept comdata and perty much every one that the trucking industry uses.the staff is great..................................................................

Was this review helpful? Yes 1
Wilmington, North Carolina
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 8, 2014 via mobile

I normally would not write a review but this was such a bad experience I had to write something. Our group reserved multiple rooms. In my room when I pulled the covers back I found Doritos chips crumbs left from the last visitor. There also were no bed skirts on the box mattress. Two people in our group, both in... More

Was this review helpful? Yes 4
Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2013

We stayed here on two occasions and found the staff very helpful and caring. They gave good advice regarding making the most of our time. The breakfast was really good. The rooms were lovely, clean, comfortable and spacious and it was great value for money.

Was this review helpful? Yes 1
Harrison
Contributor
13 reviews 13 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 2, 2013

This was the only hotel close to the airport with vacancy when I was there in May of 2013. It would not have been my first choice. The staff was friendly. The hotel is a bit dated and run down. It used to be a different name and they have not done a lot of things to update the property.... More

Was this review helpful? Yes 6
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Additional Information about Country Hearth Inn & Suites

Address: 3005 Millbranch Road, Memphis, TN 38116 (Formerly Budgetel Inn & Suites)
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Country Hearth Inn & Suites 2*
Number of rooms: 86
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Memphis
Memphis Comfort Inn
Comfort Inn Memphis

13 photos of this hotel

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