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Fairfield Inn & Suites Memphis East/Galleria

#5 of 134 Hotels in Memphis
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8489 Highway 64, Memphis, TN 38133
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Fairfield Inn & Suites Memphis East/Galleria
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Fairfield Inn & Suites Memphis East/Galleria
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215 reviews from our community

Traveler rating
    124
    61
    16
    10
    4
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69
40
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51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Goodlettsville, Tennessee
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We've stayed at this location several times but I had never spoken to the gentlemen, Tim Skinner, that took my reservation this last time. Not only did he apply my senior discount to the room but, without me asking, he went back & redid six room reservations I'd made a month earlier in order to apply the senior discount that... More 

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Star City, Arkansas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here one night coming back from Fort Benning with our son graduating basic training. It was very nice and uptown hotel. The price was very reasonable. It was one of the best hotels we have ever stayed in. We don't like to spend too much for hotels. The area was good. It was located out from Memphis, but... More 

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Kasson
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here one night on our way from Florida to MN. Clean, large room with a super comfortable bed. The fitness room has free weights which are hard to find at hotels. Made me very happy! The water pressure for the shower was the best I've ever experienced- great after all rhe hard work with the free weights. Breakfast... More 

Was this review helpful? Yes 1
Paris, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2015

I stayed here for my friends wedding. The rooms were clean and comfortable and the staff was very friendly and went out of their way to print directions for my friends and I. I will be staying here again.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2015

I can always depend on clean and comfortable rooms . I stay here for business as well as recreational . Breakfast is standard and the staff is friendly . Not sure of what going on in town the staff here is a walking tour guide. .....................................................

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LD TX
Contributor
14 reviews 14 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 22, 2015

When traveling (and I do a bunch) I am hopeful for a clenad room and a bed I am not afraid to sleep in. This hotel delivered on both. The front staff was helpful at check-in and I used the Marriott app to check-out. The hotel is very close to dining and shopping so that moved it from an average... More 

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Chicago, Illinois
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 15, 2015

i had to transfer from the first room because the toilet clogged. i had to trasnfer from the second room because it smelled like old gym socks the staff helped me out. eventually got a room that was just right overall...not terrible but not great. take that for what you will.

Was this review helpful? Yes 2
TMIHospitality, Manager at Fairfield Inn & Suites Memphis East/Galleria, responded to this review

Dear Mrooster12, Thank you for taking the time to review your stay at the Fairfield Inn & Suites Memphis East. We strive to provide an exceptional experience for our guests, and I'm very sorry to see that we came up short during your stay. I have shared your comments with my staff to ensure this was an isolated incident. I... More 

Top Contributor
63 reviews 63 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 3, 2015

The front desk was very fast and friendly. We arrived and our room had an odd smell - we went shopping and thought it would go away - it didn't. The front desk was apologetic and immediately moved us to a neighboring room that was very clean and had no smell. The water pressure in the shower was great. The... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at Fairfield Inn & Suites Memphis East/Galleria, responded to this review

Dear Llaugh8424, Thank you for your review of the Fairfield Inn & Suites Memphis East Galleria. I'm glad to hear that our front desk was friendly and was able to quickly move you to a suitable room. However, I apologize that your first room had an odor, and that our complimentary breakfast did not meet your expectations. I have shared... More 

Maumelle
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 1, 2015

Just stayed at this nice little hotel over Christmas week, and we had an excellent experience. We were welcomed by the friendly and efficient desk clerk, and felt at home right away. The location next to Wolfchase Galleria and behind Steak and Shake was easy to get to and close to many good places to eat and shop. The indoor... More 

Was this review helpful? Yes 2
TMIHospitality, Manager at Fairfield Inn & Suites Memphis East/Galleria, responded to this review

Dear Cheryl A, Thank you for your five star review! We are pleased that our complimentary breakfast was enjoyed by your entire family and our location was convenient! We hope to see you again on your next trip to Memphis. Kind thanks, Louise K. General Manager More 

Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 29, 2014 via mobile

Highly recommended for visit to Memphis. New property and very well maintained. King room was spacious but no refrigerator. Full breakfast provided - only negative comment would be carpeting in the dining area. Emilio greater us at the front desk, very congenial and friendly. Called a few minutes after we got to room to ensure everything was satisfactory. Located about... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at Fairfield Inn & Suites Memphis East/Galleria, responded to this review

Dear Putter1, Thank you for your review of the Fairfield Inn & Suites Memphis East and for recommending us to others! I'm glad that our staff helped to make your visit memorable. We hope to see you again. Kind thanks, Louise K. General Manager More 

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