We really enjoyed our recent stay at this property. The room was clean and comfortable and the front desk staff was thoroughly professional. The kids loved the indoor pool. The breakfast buffet had a good variety of selections and the breakfast area was clean and inviting. We really appreciated the little touches like the fresh fruit and cookies in the...
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Thank you for providing us with your feedback and kind words about our hotel. Guest satisfaction is our main priority. We look forward to you staying with us again when you visit Memphis.
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The staff at the hotel was very friendly. The hotel was recently remodeled and it shows in the updated decor. Everything has a fresh feel to it. The beds are very comfortable and I really like the decor. Breakfast was a little crowded on the 2nd day of the stay and is nothing spectacular, but is satisfactory. Will definitely be...
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Thank you for your feedback and kind words about our staff. We look forward to you staying with us again when you visit the Memphis area.
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We have stayed at numerous properties in the area and the Fairfield Inn & Suites Memphis East by far is the overall best. The facilities and staff were tops. We were there for a special family activity with several other relatives, all of whom stayed here as well. They all felt the same way.
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I want to thank you for staying with us during your trip to Memphis and look forward to seeing again.
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This hotel was really nice. Decor was tastefully done, room and bathroom were clean, and staff were courteous. Kids enjoyed pool and free cookies. Would definitely visit again.
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Thank you so much for staying with us. We want to make sure all of our guests are taken care of. We look forward to you staying with us again the next time you are in the Memphis area.
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We were a little concerned based on the reviews about renovations, but assuming there wouldn't be any construction NYE weekend, we took a chance.
I don't know how the place was before, but the renovations are quite nice. It's better than my previous experiences at Fairfield Inn.
Pros:
1) Nice, modern lobby (though simple): Fireplace, seating, free cookies, coffee, ice...
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Thank you for your feedback and kind words about our staff. I apologize you had a negative experience at our hotel with the elevator and I want to assure you that these issues have been addressed! We value all of our guests' feedback and use it to evaluate what can be done to improve our hotel as well as what...
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Do not......no matter what sort of 'bargain' rate you get, book here. There are probably 20 guys in, out, all around the building all the time. I cannot believe that Priceline ripped me off for 99 bucks a night in this place! Noise, mess, no privacy. I think that they should pay me to stay here!!!!!
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I want to thank you for your feedback. I apologize you had a negative experience at our hotel. We value all of our guests' feedback and use it to evaluate what can be done to improve our hotel as well as our staff. I want to assure you that all of these issues have been addressed. We hope with our...
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We are current guests having booked this hotel through Expedia. The hotel is undergoing MAJOR renovations and should not be occupied. There is no lobby at present- front desk staff are working out of a closet. We are here for a wedding and arrived with no choice. We were not given an option to stay at another Marriott and given...
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Thank you for providing us with your feedback. I apologize you had these negative experiences. I assure you these issues have been addressed and taken care of. We are a completely new hotel now. The next time you are in Memphis please stop in to see the hotel and all the new changes we have made, we have added a...
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Great front-desk staff, but the remodeling was sooo much beyond what I would tolerate again. The "breakfast room" was a disaster and the staff assigned to keep the lobby neat should not be allowed to talk on the phone while working. This Fairfield Inn needs another person in charge. Way overpriced for the accommodation while remodeling.
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Thank you for your feedback. I apologize you had a negative experience at our hotel and I want to assure you that these issues have been addressed! We are completely renovated now. Guest satisfaction is our main priority and we are always looking for ways to improve as well as making sure any issues get resolved. We hope with our...
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On a summer road trip my husband and I traveled from Southern California to Graceland in Nashville, TN. This was our second hotel we stayed at and it was a good choice. It is so hard to find hotels when you are not from that area and unsure of where the good neighborhoods are. Upon reading reviews of other hotels...
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Thank You for the great feedback. We loved having you stay here while visiting the area. We have made several great changes to the property since your last trip and we are sure you will love all the new amenities we have added. We look forward to you you staying with us the next time you are in the Memphis...
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Me and my significant other stayed here 2 nights to get out of the house and have some quality time for our anniversary.
The beds were very comfortable and the room seemed very clean, but this hotel must have been built on a very low budget. Conversations and other guests' televisions could be heard through the walls. We also heard...
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37 Reviews
363 Reviews
