When our return flight from Memphis International Airport was cancelled Delta Airlines sent us to this hotel for overnight accommodations. The travel party was just 3 - my husband, our 10 Month Old and I. Check-in was not bad considering the fact that the hotel was under-staffed and probably did not expect us to arrive since the flight was cancelled...
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I read some reviews about construction from a few months ago. Happy to report that's finished, and the lobby looks great. They've got modern looking furniture, and everything looks new.
The service here is absolutely wonderful. I accidentally left my laptop here- the staff mailed it to me immediately- I had it back in my hands in less than a...
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This was formally a Holiday Inn, and as I understand it, the hotel couldn't make the grade and was sent on it's own. It shows too. There was a group of us and all had similar experiences.
A hole in one rooms wall was covered over by only wall paper - no wallboard.
Smoke free - but either the smell...
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Memphis Airport Hotel & Conference Center was formerly a Holiday Inn Select. The former owners did lose the franchise after missing a renovation deadline from the franchise. The hotel has an 80% complete renovation. The current owner took possession in late July and has plans to complete and enhance the renovation plans.
The hotel does have a few smoking rooms...
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If you are looking for a place with no bathroom lights, non working tv, hard bed, and a very rude atmosphere.........this is the place to be.
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As the new operators of the Memphis Airport Hotel & Conference Center, we thank you for your comments. Our company has acquired the hotel as of late July 2011. We have verified that all rooms now have working lights, televisions, and all other amenities. Our maintenance of rooms requires that the room remain off market until all items are working...
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Old, beat up property. The staff was very good, however, including front desk, restaurant and van driver. Delta needs to move upscale!
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As the new operators of the Memphis Airport Hotel & Conference Center, we thank you for your comments. Our company has acquired the hotel as of late July 2011. Much work has been completed since this stay and much more work is yet to come. This wonderful hotel has much to offer and the face lift and infrastructure improvements are...
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Staff were really rude, hotel is in need of re-decoration, Memphis airport literature says there is a free shuttle to downtown. Not true
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As the new operators of the Memphis Airport Hotel & Conference Center, we thank you for your comments. Our company has acquired the hotel as of late July 2011. I apologize for the rudeness of he staff. All our staff members under go a service training and are required to sign and adhere to a service pledge. The hotel has...
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