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Memphis Airport Hotel and Conference Center

3.0 of 5
2240 Democrat Road, Memphis, TN 38132
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Ranked #115 of 134 hotels in Memphis
2.0 of 5 stars 4 Reviews
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4 reviews from our community

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renosteve
reno
Senior Contributor
25 reviews
12 helpful votes
1 of 5 stars Reviewed September 26, 2011

This was formally a Holiday Inn, and as I understand it, the hotel couldn't make the grade and was sent on it's own. It shows too. There was a group of us and all had similar experiences. A hole in one rooms wall was covered over by only wall paper - no wallboard. Smoke free - but either the smell... More

Was this review helpful? Yes
Fred Rotermund, General Manager at Memphis Airport Hotel and Conference Center, responded to this review
October 18, 2011

Memphis Airport Hotel & Conference Center was formerly a Holiday Inn Select. The former owners did lose the franchise after missing a renovation deadline from the franchise. The hotel has an 80% complete renovation. The current owner took possession in late July and has plans to complete and enhance the renovation plans. The hotel does have a few smoking rooms... More

Darr_11
Memphis, Tennessee
1 review
3 helpful votes
1 of 5 stars Reviewed June 15, 2011
3
people found this review helpful

If you are looking for a place with no bathroom lights, non working tv, hard bed, and a very rude atmosphere.........this is the place to be. More

Was this review helpful? Yes
Fred Rotermund, General Manager at Memphis Airport Hotel and Conference Center, responded to this review
October 18, 2011

As the new operators of the Memphis Airport Hotel & Conference Center, we thank you for your comments. Our company has acquired the hotel as of late July 2011. We have verified that all rooms now have working lights, televisions, and all other amenities. Our maintenance of rooms requires that the room remain off market until all items are working... More

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jfehrenb
Hampton Cove, AL
Senior Contributor
32 reviews
16 helpful votes
2 of 5 stars Reviewed April 29, 2011
1
person found this review helpful

Old, beat up property. The staff was very good, however, including front desk, restaurant and van driver. Delta needs to move upscale! More

Was this review helpful? Yes
Fred Rotermund, General Manager at Memphis Airport Hotel and Conference Center, responded to this review
October 18, 2011

As the new operators of the Memphis Airport Hotel & Conference Center, we thank you for your comments. Our company has acquired the hotel as of late July 2011. Much work has been completed since this stay and much more work is yet to come. This wonderful hotel has much to offer and the face lift and infrastructure improvements are... More

nickpardoe
Niagara-on-the-Lake, Canada
2 reviews
2 helpful votes
1 of 5 stars Reviewed January 10, 2011
1
person found this review helpful

Staff were really rude, hotel is in need of re-decoration, Memphis airport literature says there is a free shuttle to downtown. Not true More

Was this review helpful? Yes
Fred Rotermund, General Manager at Memphis Airport Hotel and Conference Center, responded to this review
October 18, 2011

As the new operators of the Memphis Airport Hotel & Conference Center, we thank you for your comments. Our company has acquired the hotel as of late July 2011. I apologize for the rudeness of he staff. All our staff members under go a service training and are required to sign and adhere to a service pledge. The hotel has... More

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Memphis Airport Hotel and Conference Center Also Known As

  • Holiday Inn Memphis
Address: 2240 Democrat Road, Memphis, TN 38132

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Memphis Airport Hotel and Conference Center
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