Ended up here when I missed my flight. My initial impression was of a large, fancy hotel, but I was quickly disabused when I walked through to find my room. The reception area is a huge open area, lit by those giant floodlights you'd find in an arena or big box store. Horrible ambiance, impossible to read or relax under.... more

1st look at the lobby and it seemed okay. The staff was nice & helpful. The 1st room they gave us the A/C was in pieces on the floor, carpet was dated with stains, room smelled old, they hadn't dusted or really washed walls in a while. We asked for another room and was given one with 2 big red... more

Booked for one night before a flight. Arrived about 8 PM to check in and that process was OK. Nothing exceptional one way or the other. I did notice some dis-repair around the front entrance...missing tiles and grout. We were given a room at the very back of the annex building and some vague instructionson how to get there. We... more

Our flight was 20 minutes late into Memphis, so our connection left without us. Delta booked us for the night at this hotel. I've had such experiences before, so I went into this with an open mind, not realizing that to the staff of this hotel, we were now free-loaders. The shuttle to the hotel was filthy. The first room... more

You could smell the mold the moment you walked into the hotel. I noticed that this place isn't well lite except for sky-lites. The Room service didn't even bother vacuum the floor my entire stay of my Furry Convention. The Public restroom stank real bad and was not maintained. The bottom of my fur suit feet were covered in black... more

I booked a room for this hotel for 2 nights for a convention which was going on there. When me and my significant other got into the room and we started unpacking our things, an employee opened the door without knocking! She seemed caught offguard that we were in there. She asked if we needed anything and she asked me... more

HI select was the hotel that the Images of the King contest was held. As we arrived we noticed chipped or missing tiles on the steps, dirty carpet, wrinkles in the carpets that can cause you to trip. Smelly public bathroom Dirty windows and doors. Unkept grounds outside. This hotel could be a very nice place to stay but needs... more

While staying at the hotel I told my 12 year old daughter that she could leave her digital camera, along w/some of her other electronic gadgets in the nightstand drawer while we were gone for the day. After being gone all day, we returned to the room to find several of the items that had been left in the nightstand... more

After having our return flights cancelled and stranded in Memphis over Easter weekend, we were put up by Northwest Airlines at this facility. My family and I really enjoyed the shuttle drivers (two guys)--they were a hoot! The girls at the front desk were also very friendly and always recognized us by our first names. They were helpful--told us not... more