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Holiday Inn Memphis Airport Hotel & Conference Center

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2240 Democrat Road, Memphis, TN 38132 (Formerly Memphis Airport Hotel and Conference Center)
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Holiday Inn Memphis Airport Hotel & Conference Center
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At a glance

27%
Positive reviews?
KEY AMENITIES
Room Service
Fitness Center with Gym / Workout Room
Pool
Restaurant
Free Internet
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Holiday Inn Memphis Airport Hotel & Conference Center
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    59 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      3.5 of 5 stars
    • Sleep Quality
      3 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (10)
    Date | Rating
    • English first
    • Portuguese first
    • Any
    English first
    • All months
      (59)
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      (14)
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      (24)
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    • Dec-Feb only
      (10)
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    Flint, Michigan
    2 of 5 stars Reviewed yesterday NEW

    My husband and I stayed here in December. We had a horrible stay but because of the lady at the front manager Ms Laura made our stay awesome.. So we decided to return just because of her and knew if we had problems she would make us feel comfortable and help us. Well we should have called because our life... More 

    Was this review helpful? Yes
    Greater Cincinnati
    Level Contributor
    5 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    2 of 5 stars Reviewed 2 weeks ago

    I checked into this hotel on Thursday to get a King Suite. The room they gave me was room 244 next to a public bathroom.( Smells) When i went to the room i noticed that it had one TV in the two room area. It was not in the bedroom but in front of the pullout couch.No refrigrator or microwave.... More 

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    Travelers are raving about these Memphis hotels

    Belfast, United Kingdom
    Level Contributor
    6 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    Overnight stay following late flight arrival. Staff were extremely helpful. Nothing was too much trouble for them. Check in was quick & easy allowing us to get to our room sickly and unwind after a long tiring flight.

    Was this review helpful? Yes 1
    Canadian Rockies, Canada
    1 review
    2 of 5 stars Reviewed 3 weeks ago

    The managerial staff was not forthcoming about the pool being out of service. The response from them was "you didn't ask." The air wasn't working in the common areas and the water was barely warm for showers. Our key had to reprogrammed often and they were unwilling to accommodate us for several inconveniences. We weren't asking for anything that a... More 

    Was this review helpful? Yes 1
    IHGCare, Guest Relations Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

    Dear Eric G, Thank you for your recent stay with us and reviewing our property. I appreciate and wish to thank you for the commendation on some of our front line staff. However, please allow me to apologize for the issues you had with some of the hotel facilities. Rest assured that your comments will be looked into and actions... More 

    Clarksdale, Mississippi
    Level Contributor
    15 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    3 of 5 stars Reviewed 3 weeks ago

    The hotel is 5 minutes from the Memphis airport. The hotel shuttle picks up every 30 minutes. I think it starts at 6:00 am. The hotel is clean and has a pretty nice bar. Also has a great morning breakfast buffet. The best deal is that you can leave your car there for $5.00 a day. They will pick you... More 

    Was this review helpful? Yes
    IHGCare, Guest Relations Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

    Dear Rhett007, Thank you for taking the time to review our property. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service, facilities and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive... More 

    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    2 of 5 stars Reviewed 3 weeks ago

    Firstly, the air in the hotel lobby was not working in July?????? After waiting in the hot lobby to check in I entered my first room only to find it dirty. That was a bad start to my trip. On top of all a I was informed that the pool was out of service. Overall the lobby is nice, the... More 

    Was this review helpful? Yes
    IHGCare, Guest Relations Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

    Dear AListTraveler, Thank you for taking the time to share your experience with us. It is truly regrettable that you were not able to fully enjoy your recent stay due to our pool being closed. Allow me also to apologize for any inconvenience our air conditioning system and housekeeping services may have caused you. Your comments are very important to... More 

    Blytheville, Arkansas
    Level Contributor
    17 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    3 of 5 stars Reviewed 4 weeks ago

    Only stayed one night prior to a trip, but don't intend to return. First the woman that checked us in was rude. Had to run credit card three times as she kept leaving things off. When found the room, it was hot. It has no microwave or refrigerator. Neither ice machine on the level we stayed in worked. Went to... More 

    Was this review helpful? Yes
    IHGCare, Guest Relations Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

    Dear MarriettaJ, Thank you for writing a review about your stay with us. We are pleased to know that you found our shuttle service driver to be nice and helpful. However, we would like to apologize for the less than satisfactory level of service you received from our front desk staff and for falling short of your expectations regarding our... More 

    charlotte
    Level Contributor
    4 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    3 of 5 stars Reviewed 4 weeks ago

    We were traveling for a one day business trip and had driven from Indianapolis to Chicago and flown to Memphis. Upon arrival at the hotel we realized that our paid reservation from Cheapoair.com was not in the system. We called the website and were transferred multiple times and cutoff, recalled and were put on hold for over 60 minutes. The... More 

    Was this review helpful? Yes
    IHGCare, Guest Relations Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

    Dear mickeycoff, Thank you very much for sharing your experience. We are glad to know that you appreciated the service provided by our staff. However, we would like to apologize for the sub par condition of the room and the shower. Rest assured that your comments will be shared with our management to ensure that appropriate actions will be taken... More 

    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed June 27, 2015 via mobile

    I was part of the staff that put on a Couples Retreat for the miltary here. It was booked by a gov't contractor. I stayed four days so my experience is probably more than most. PROS - The quality about this place is undoubtedly beought about by the staff. Even the maintenance folks are extremely friendly. Everyone is very eager... More 

    Was this review helpful? Yes 1
    Level Contributor
    5 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    3 of 5 stars Reviewed June 27, 2015

    The room was very clean and comfortable however I had no hot water for showers for the two nights we stayed. Close to everything including Graceland and Beale street. Lots of parking. Don't eat at the hotel restaurant. The food is sub par at best. The room did not come with a free breakfast which should have been included at... More 

    Was this review helpful? Yes
    IHGCare, Guest Relations Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

    Dear Corkie25, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is nice to know that the services received from our friendly staff are well to your liking and the room type... More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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