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Holiday Inn Memphis Airport Hotel & Conference Center

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2240 Democrat Road, Memphis, TN 38132 (Formerly Memphis Airport Hotel and Conference Center)
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Holiday Inn Memphis Airport Hotel & Conference Center
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Holiday Inn Memphis Airport Hotel & Conference Center
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42 reviews from our community

Traveler rating
    5
    8
    15
    5
    9
See reviews for
12
5
3
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Belfast, N.Ireland
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Arriving late in the night after a long flight and long day, I was very disappointed to arrive at this hotel. When you arrive into the hotel it is like stepping back in time. A very strange layout of a hotel and very old and dated. The rooms were not good and I was given to my surprise a disabled... More 

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Surrey, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Spent three nights at this hotel in April. Our room was clean and family quiet. No problem with hot water. However, where is the management when almost every table in the dining room are in the morning and the one server is standing idly around? Management needs to have a keener eye to the small details such as the dying... More 

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Montgomery, Texas
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

Checked in there yesterday for a 4 night stay. Service at the restaurant was TERRIBLE. Basically were ignored for quite a while while others were seated and helped. Could guess why that is, but won't do that here. The bathroom was just gross. Grimy counter and pubic hair on the toilet. The shower had no hot water and was clogged.... More 

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Massapequa, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was clean and the staff friendly. But there was nothing special. If you are just looking for a comfortable bed, then this hotel is fine. Surrounding neighborhood is nothing to write home about. Definitely better suited for a business trip.

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RobertGrowth, Management Company at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you for your most recent review of the hotel Michael. We are located on the Memphis Airport Property and have over 40,000 square feet of convention space. We do host many corporate functions and during the week we see many corporate travelers, however we also are just a short 10 minute drive to Graceland as well 15 minutes to... More 

Fort Worth
Top Contributor
190 reviews 190 reviews
38 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very convenient to airport. Large property with very large open atrium with meeting areas, dining area and bar. Rooms are large and have been updated in the past few years. Good lighting and lots of electric plugs. Staff is friendly and helpful. Free wifi that worked OK. The downsides are that it is an older property that is just not... More 

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RobertGrowth, Management Company at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you Jim for your review of the hotel. I am sorry to hear that you experienced a couple of issues. The hotel is 100% non smoking and we have recently moved our designated smoking area to the side of the building. Our security staff is doing their best to move people towards that designated area. The hotel was fully... More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed 2 weeks ago

It's not your usual Holiday Inn "look". But the rooms are spacious, clean and there wasn't any noise level to complain about where I stayed (4th floor). There was a large convention at the time of our arrival and the hotel was MAXED out. But considering the amount of people there, I thought the hotel and staff handled it quiet... More 

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RobertGrowth, Management Company at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you for your review of the hotel. We are proud of the recent renovation and we are happy you enjoyed your stay. Please come back and see us again soon. Thank you! More 

Billings, Montana
Top Contributor
73 reviews 73 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was comfortable, and the bar was nice, but the desk staff took forever to get people checked it. There was always a line to wait in at the front desk, and we once waited a 1/2 hour to get to talk to the staff. The hotel was near the airport, and was fairly modern, but it wasn't really... More 

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RobertGrowth, Management Company at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you for reviewing the hotel. The hotel is located on the Memphis Airport property and subsequently it can be noisy during the day. In the evening the air traffic does slow down and we always have complimentary ear plugs available at our front desk, should you need them. I am sorry that the line at the desk was long.... More 

Collierville
2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Five friends and I decided to begin our cruise at the Airport Holiday inn in Memphis. It was snowy and icy and we didn't want to chance not making it to the airport and missing our flight. We arrived in plenty of time, parked, and began our walk in. Just as I began to walk in, I slipped and fell!... More 

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RobertGrowth, Management Company at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you for your review of the hotel. I am happy that we were able to help you when trouble occurred. I hope you had an excellent time on your cruise! Thank you for visiting us and we look forward to welcoming you back in the future. More 

Chicago, Illinois
Contributor
20 reviews 20 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 22, 2015

Though the bed was incredibly comfortable and we got a good night sleep, the property and the room were clearly run down. The most convenient entrance door was not in operation and we had to walk around the entire property and up a hill to get into the front door. Once we got to our room we quickly noticed that... More 

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RobertGrowth, Management Company at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you for your review of the hotel. We were surprised to read the negatives you perceived while staying with us. The hotel just came out of a total renovation. All room furnishings are brand new. Many of our guests tell us it even has that "new" hotel smell. We are happy you enjoyed our luxurious pillow top beds, we... More 

Jonesboro, Arkansas
Top Contributor
164 reviews 164 reviews
21 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed March 14, 2015

This hotel is conveniently located near the Memphis airport. The staff was accommodating and gave us a room in the corner (further away from the noise), which was very nice. The beds were comfortable and the room was clean. The heating and air system was odd and placed on the wall near the ceiling. It was also pretty loud, but... More 

Was this review helpful? Yes
RobertGrowth, Management Company at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you for your review. We wish that you would have contacted our guest service department to rectify the heating issue. The hotel is located on the airport property and has never had any issues with safety and security. The hotel employees 24 hour security which patrols the inside of the hotel as well as the fully gated parking lot.... More 

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