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All 134 Memphis hotels

Holiday Inn Memphis Airport Hotel & Conference Center

3.0 of 5 Hotel   |   2240 Democrat Road, Memphis, TN 38132 (Formerly Memphis Airport Hotel and Conference Center)
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Holiday Inn Memphis Airport Hotel & Conference Center
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40%
Ranked #73 of 134 hotels in Memphis
A recent review
4 of 5 stars reviewed 1 week ago
juliev412002 Springfield, Missouri
  • Overview
  • Reviews (5)
  • Photos (2)
  • Amenities
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  • Room tips (1)
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5 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
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English first
Springfield, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was the most friendly staff I have seen at a hotel in a long time. We had orginally booked a days inn...yikes!!! It was really sketchy. Called holiday inn and they totally accommodated our last minute request and even gave a discount. Updated clean rooms....easy parking...next to airport. The staff was what really made the place a 5 star!!!... More

Was this review helpful? Yes
Jose G, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you, for your comments I will shared with our entire staff. We look forward to see you in the near future. Again, thank you for taking the time to provide us with your feed back. Kind regards More

Blue Ridge, Georgia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

When I first went to check in the guy at the desk wouldn't let me look in a room to see if it was clean enough. (I normally don't ask, but after a recent stay in Jackson Hole, WY I felt it would be smart) Another couple that was going into there room let me peek into theirs, luckily..... We... More

Was this review helpful? Yes
RobertGrowth, Management Company at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you for your recent review. The hotel has undergone a total renovation and it appears your room wasn't thoroughly inspected. Most likely you were the first travelers to use that room, and unfortunately a couple of minor construction items were missed. I am not sure of the noise you experienced outside of your window. If you called the front... More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Took forever to get checked in, staff had no idea what they were doing. Room had not been cleaned from previous occupant. Had to listen to front desk attendant complain about his job and how everyone else working there was incompetent while they found me another room. The restaurant had a menu but could not prepare actual food. My two... More

Was this review helpful? Yes
RobertGrowth, Management company at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you for taking time to bring these issues to our attention. I am surprised to hear these things, as they aren't representative of this hotel. The hotel has undergone a multi-million dollar renovation, and customer service has been a major focus for the hotel. I will be sharing your comments with the executive team, and I am sure they... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Stayed for one night with my family for a last minute 4th of July Memphis trip. While hotel is updated as prior reviewer stated, attention to detail was low. Pros: Beds comfortable, new TV, redone bathroom Cons: Our bathroom door did not close more than half way. This was so obvious when we tried to use the bathroom, it's stunning... More

Was this review helpful? Yes
Jose G, General Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you for your recent review. Obviously by your comments, our hotel did not meet your expectations. I apologize that our front desk staff did not handle it you request properly. I wish you would have expressed your concerns to a member of our hotel management staff. One of the members of our management team would have taken care of... More

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I just stayed here for one night and the hotel is beautiful! They have gone through a total renovation and you can tell. Rooms were brand new. Pillows can be shaky in many hotels, these pillows were perfect! Mattresses seem to be brand new, I slept great! Lots of plugs, internet was very fast (I actually was able to watch... More

Was this review helpful? Yes 1
RobertGrowth, Management Company Rep at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you for such a great review! The hotel, as you noticed, is brand new. We appreciate your review and will be sure to share it with the entire hotel team. Thank you, More

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Additional Information about Holiday Inn Memphis Airport Hotel & Conference Center

Address: 2240 Democrat Road, Memphis, TN 38132 (Formerly Memphis Airport Hotel and Conference Center)
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Memphis Airport Hotel & Conference Center 3*
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Also Known As:
Memphis Airport Hotel Memphis

2 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Our hotel's multi-million dollar renovation brings contemporary style and artful detail to life with modern furnishings, bold use of color, and a glimpse of all things Memphis throughout. We're conveniently located in the Heart of Memphis, just two short miles away from the Memphis International Airport. With over 256 deluxe guest rooms and 33k square feet of meeting space, you'll find yourself at home away from home. ... more   less 
Number of rooms
266

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