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Holiday Inn Memphis Airport Hotel & Conference Center

3.0 of 5 2240 Democrat Road, Memphis, TN 38132 (Formerly Memphis Airport Hotel and Conference Center)
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Holiday Inn Memphis Airport Hotel & Conference Center
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Holiday Inn Memphis Airport Hotel & Conference Center
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27 reviews from our community

Traveler rating
    4
    7
    7
    3
    6
See reviews for
8
3
2
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Claremont, New Hampshire
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I wonder why this hotel does not have an elevator that goes to the entrance level. You have to park down below the entrance and drag ur bags up the hill and lug them up the first two sets of stairs. Breakfast was not included and was not that good either. Sausage tasted old and milk bottom frozen ( they... More 

Was this review helpful? Yes
Naperville, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I stayed here on a business trip on 1/14/2015. I was thrilled to see that this hotel was taken over by Holiday Inn and they have done a very nice job updating it from top to bottom. I was on the bottom floor and when I woke up to grab a shower, the water was would not get hot. At... More 

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Tokyo
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I read a lot of reviews that were very negative about the location along with some that were positive. I have to say I am not sure what the negative reviews were going on about. The hotel is fine. It is not a four star hotel but it is not priced as one, either. It is a very good three... More 

Was this review helpful? Yes
RobertGrowth, Management Company at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you for your recent review of our property! Our location is very convenient as we are the closest full service hotel to the Memphis International Airport. We also have a 24 hour 7 day a week airport shuttle to get you to the airport and back in less then 10 minutes. The hotel is located in a business park... More 

Oban, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

The gracious management and staff are the best aspect of this hotel. From Jorge the manager, desk staff to porters to restaurant staff, we were made to feel welcome and cared for. Jorge even offered to open the kitchen for us if we were especially hungry, however we waited since it was only a short time until it opened at... More 

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Lorasamples, Front Office Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thanks for the rave review, I will pass on the comments that you shared. I hope that you make us your home away from home while in the Memphis area. More 

Swansea, Illinois
Top Contributor
216 reviews 216 reviews
70 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 18, 2014

Airport hotels scare me... and I typically avoid them and Holiday Inn. However this place was super nice.great staff, updated room with HDTV. The atrium area was very nice as well. Open and airy feeling made it easy to sit and enjoy the bar or a meal. My room was clean and comfortable. Shuttle was available as you need it,... More 

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Lorasamples, Front Office Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thanks for the great review I will make sure the staff knows how your stay was. We look for ward to seeing you again soon. More 

The Villages, Florida
Top Contributor
53 reviews 53 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 5, 2014

We choose this hotel due to it's location to the Memphis Airport. It is an older property that great care has been taken keeping it clean and orderly. We were immediately greeted when we entered the huge lobby which is nicely decorated. Our room was very clean and the beds were very comfortable. Loved the bedding and the bright white... More 

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RobertGrowth, Management Company at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you so much for your review of our hotel! We are glad you enjoyed your time with us. We just finished a multi-million dollar renovation on the interior, including rooms. The beds and pillows are some of the most comfortable we have ever experienced. We're sorry that you didn't have a great experience with our restaurant. We have recently... More 

Ecru, Ms
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 2, 2014

The hotel was a very nice hotel. The room was nice, not the beds. The beds were too small and not comfortable at all. We used the shuttle bus, great service and ready to serve when you needed. We were in the hotel just for the night catching a plane early the next morning. It was safe area, close to... More 

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Lorasamples, Front Office Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thanks for the review, I am sorry about the problems with the beds. If the next time you are in the area and choose us to stay with we will make sure that you have a king size bed. More 

Newcastle upon Tyne, United Kingdom
Top Contributor
72 reviews 72 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 15, 2014

I really don't know why this place gets such bad reviews because it's a decent lowest common denominator airport hotel for an overnighter. After a short trip from arrivals by the complimentary shuttle bus we arrived to be greeted by a pleasant receptionist who quickly and efficiently checked into our room on the 2nd floor. The rooms line the outside... More 

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RobertGrowth, Management Company Rep at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you for your review of our hotel! We love our international visitors and will agree with you on the hotel. The hotel recently went through a major renovation and some of those reviews that paint us in a negative light are from stays last year. As any new hotel, we do have our growing pains however we are on... More 

Fish Camp, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed November 12, 2014

This hotel is only a mile from the Memphis airport. It has a bar in the hotel, which is unusual for a Holiday Inn Express. Breakfast is not included with the typical room rate, which is unusual for a Holiday Inn Express. Getting into the hotel is not easy for the differently abled. So even if you have rolling luggage... More 

Was this review helpful? Yes
RobertGrowth, Management Company Rep at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you for your review of our hotel. We are a full service Holiday Inn and not a Holiday Inn Express. We offer a full bar as well as a great restaurant and room service. We are glad that you enjoyed your stay and also glad that you enjoyed the soft sheets and new pillow top beds. All part of... More 

Milford, Michigan
Top Contributor
209 reviews 209 reviews
36 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed November 12, 2014

I have stayed at this hotel in the past. On this stay I ordered room service. had many issues--no answer to phone, late delivery, wrong order delivered, cold food, hugely over salted soup. I ended up not eating. Hotel comped my stay, but that does not make up for the poor experience. Not sure if I was some outplyer exception,... More 

Was this review helpful? Yes
RobertGrowth, Management Company Rep at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you for your recent review. We truly appreciate all of our guests comments and use those comments to improve and enhance our service levels. We have recently made dramatic changes to our Food and Beverage program and I believe on your next stay you will see these positive changes. Thank you again for your review and we look forward... More 

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Additional Information about Holiday Inn Memphis Airport Hotel & Conference Center

Address: 2240 Democrat Road, Memphis, TN 38132 (Formerly Memphis Airport Hotel and Conference Center)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Memphis Airport Hotel & Conference Center 3*
Number of rooms: 266
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Also Known As:
Memphis Airport Hotel Memphis

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