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Holiday Inn Memphis Airport Hotel & Conference Center

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2240 Democrat Road, Memphis, TN 38132 (Formerly Memphis Airport Hotel and Conference Center)
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1 room 1 guest
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Holiday Inn Memphis Airport Hotel & Conference Center
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64 Reviews from our TripAdvisor Community

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Traveler rating
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    23
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    11
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7
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (14)
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    (10)
All months
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Had to stay here because of a flight cancellation. The Hotel is conveniently located very close to the airport and the room was nice and clean. That's about all the good I can say. I called for a shuttle and the driver told me he was right outside of the airport, so I walked out as instructed and no one... More 

Was this review helpful? Yes 1
Memphis, Tennessee
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Looks can be deceiving. I visited this hotel twice this year. Once in February and again in June. I walked into this hotel to purchase my tickets for the 95.7 Valentine's Day Ball. When I walked in I was captivated by the beauty of this hotel. The remodeling they did was astonishing. So I just had to stay here over... More 

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Travelers are raving about these Memphis hotels

Sonoma County, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I wanted to mention that the staff at this hotel was one of the best I have ever experienced. Everyone was super friendly and could not do enough to enhance my stay. For less than half the price of a very overpriced downtown Memphis Hotel this was a great value all around!

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Changzhou, China
Level Contributor
238 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an excellent hotel, open concept clean rooms close to the airport so will be staying here from now on they have yuenglin and blue moon on tap and free wifi room was clean and service was nice thanks guys will be back

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Flint, Michigan
1 review
2 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here in December. We had a horrible stay but because of the lady at the front manager Ms Laura made our stay awesome.. So we decided to return just because of her and knew if we had problems she would make us feel comfortable and help us. Well we should have called because our life... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear Brenda W, Thank you very much for taking your time on posting this review. We are sorry to see you did not enjoy your overall experience during your recent stay with us. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests. Once again,... More 

Greater Cincinnati
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 20, 2015

I checked into this hotel on Thursday to get a King Suite. The room they gave me was room 244 next to a public bathroom.( Smells) When i went to the room i noticed that it had one TV in the two room area. It was not in the bedroom but in front of the pullout couch.No refrigrator or microwave.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear bmason2424, Thank you very much for posting a candid feedback for our hotel. Please accept our sincere apology for the sub par experience you had with the overall condition of the room you were assigned to and the breakfast. Rest assured, your comments will be forwarded to the management of the hotel to address your concerns. Once again, thank... More 

Belfast, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 20, 2015

Overnight stay following late flight arrival. Staff were extremely helpful. Nothing was too much trouble for them. Check in was quick & easy allowing us to get to our room sickly and unwind after a long tiring flight.

Was this review helpful? Yes 1
Canadian Rockies, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 14, 2015

The managerial staff was not forthcoming about the pool being out of service. The response from them was "you didn't ask." The air wasn't working in the common areas and the water was barely warm for showers. Our key had to reprogrammed often and they were unwilling to accommodate us for several inconveniences. We weren't asking for anything that a... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear Eric G, Thank you for your recent stay with us and reviewing our property. I appreciate and wish to thank you for the commendation on some of our front line staff. However, please allow me to apologize for the issues you had with some of the hotel facilities. Rest assured that your comments will be looked into and actions... More 

Clarksdale, Mississippi
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 12, 2015

The hotel is 5 minutes from the Memphis airport. The hotel shuttle picks up every 30 minutes. I think it starts at 6:00 am. The hotel is clean and has a pretty nice bar. Also has a great morning breakfast buffet. The best deal is that you can leave your car there for $5.00 a day. They will pick you... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear Rhett007, Thank you for taking the time to review our property. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service, facilities and location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 11, 2015

Firstly, the air in the hotel lobby was not working in July?????? After waiting in the hot lobby to check in I entered my first room only to find it dirty. That was a bad start to my trip. On top of all a I was informed that the pool was out of service. Overall the lobby is nice, the... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear AListTraveler, Thank you for taking the time to share your experience with us. It is truly regrettable that you were not able to fully enjoy your recent stay due to our pool being closed. Allow me also to apologize for any inconvenience our air conditioning system and housekeeping services may have caused you. Your comments are very important to... More 

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