We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Memphis Airport Hotel & Conference Center

3.0 of 5 2240 Democrat Road, Memphis, TN 38132 (Formerly Memphis Airport Hotel and Conference Center)
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Memphis Airport Hotel & Conference Center
Professional photos View all
Browse nearby
Holiday Inn Memphis Airport Hotel & Conference Center
Write a Review

31 reviews from our community

Traveler rating
    5
    7
    8
    4
    7
See reviews for
9
3
2
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (31)
  • Mar-May only
    (0)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (11)
All months
Turrell, Arkansas
1 review
1 of 5 stars Reviewed 2 weeks ago

The Hotel just recently became a Holiday Inn again, we were on the top floor and could here every thing that's was going on in the lobby, very noisy. When we went to the restaurant all the tables that were empty were dirty, they only had two waitresses and a long wait, so we went upstairs to order room service... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear Karen P, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are very sorry to hear about the poor service you experienced in the restaurant. Sincerely, Connie D Case Manager IHGCare More 

Tupelo, Mississippi
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were in Memphis for a family function and ONLY stayed at the airport location because we couldn't find any other Holiday with an available room. I was surprised by the appearance and cleanliness of the room. That was perfectly fine and I was satisfied. However, when attempting to take a shower I was highly disappointed to find there was... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear MrsMask, Thank you for taking the time to write a review about your recent stay with us. While I am pleased with your kind comments regarding our rooms, it is truly disheartening that your experience with our shower negatively affected your overall satisfaction. Allow me to sincerely apologize for any inconvenience this may have caused you. I have noted... More 

Huntsville, Alabama
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The 2 stars were misleading ... I almost didn't stay but got a great deal so had to try it to me 2 stars is nasty smell... little curly hairs ... roaches this had none of that it was even very modern sure front desk was a bit rude but it was valentine's day you would be on edge too...... More 

Was this review helpful? Yes
Winnipeg, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Overall not a bad hotel; nice front desk staff and nice room service staff. Room was clean but a bit noisey from the neighboring room. Big complaint was the lack of hot water. I read a review the day before about the "where is the hot water" and didn't think twice about it till this morning when I ran the... More 

Was this review helpful? Yes
Jose G, General Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you Craig for your review of the hotel. Let me say I am sorry that you encountered an issue with the hot water. The hotel has been diligently working to correct this problem and it appears that all rooms now have hot water. We thank you for your review and look forward to welcoming you back soon More 

Claremont, New Hampshire
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 20, 2015 via mobile

I wonder why this hotel does not have an elevator that goes to the entrance level. You have to park down below the entrance and drag ur bags up the hill and lug them up the first two sets of stairs. Breakfast was not included and was not that good either. Sausage tasted old and milk bottom frozen ( they... More 

Was this review helpful? Yes
RobertGrowth, Management Company at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Jason, thank you for your review. I want to thank you for brining the issues up that you encountered on your recent stay. I have forward what you said to our F&B Manager so that he can take a look at the breakfast buffet to ensure items are being cooled properly. The layout of this hotel is different, however we... More 

Naperville, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed January 16, 2015

I stayed here on a business trip on 1/14/2015. I was thrilled to see that this hotel was taken over by Holiday Inn and they have done a very nice job updating it from top to bottom. I was on the bottom floor and when I woke up to grab a shower, the water was would not get hot. At... More 

Was this review helpful? Yes
RobertGrowth, Management Company at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you Mark for your review of the hotel. Let me say I am sorry that you encountered an issue with the hot water. The hotel has been diligently working to correct this problem and it appears that all rooms now have hot water. We are happy that you are enjoying the multi million dollar renovation we completed this past... More 

Tokyo
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 8, 2015

I read a lot of reviews that were very negative about the location along with some that were positive. I have to say I am not sure what the negative reviews were going on about. The hotel is fine. It is not a four star hotel but it is not priced as one, either. It is a very good three... More 

Was this review helpful? Yes
RobertGrowth, Management Company at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you for your recent review of our property! Our location is very convenient as we are the closest full service hotel to the Memphis International Airport. We also have a 24 hour 7 day a week airport shuttle to get you to the airport and back in less then 10 minutes. The hotel is located in a business park... More 

Oban, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 4, 2015

The gracious management and staff are the best aspect of this hotel. From Jorge the manager, desk staff to porters to restaurant staff, we were made to feel welcome and cared for. Jorge even offered to open the kitchen for us if we were especially hungry, however we waited since it was only a short time until it opened at... More 

Was this review helpful? Yes
Lorasamples, Front Office Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thanks for the rave review, I will pass on the comments that you shared. I hope that you make us your home away from home while in the Memphis area. More 

Swansea, Illinois
Top Contributor
232 reviews 232 reviews
76 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed December 18, 2014

Airport hotels scare me... and I typically avoid them and Holiday Inn. However this place was super nice.great staff, updated room with HDTV. The atrium area was very nice as well. Open and airy feeling made it easy to sit and enjoy the bar or a meal. My room was clean and comfortable. Shuttle was available as you need it,... More 

Was this review helpful? Yes
Lorasamples, Front Office Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thanks for the great review I will make sure the staff knows how your stay was. We look for ward to seeing you again soon. More 

The Villages, Florida
Top Contributor
55 reviews 55 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 5, 2014

We choose this hotel due to it's location to the Memphis Airport. It is an older property that great care has been taken keeping it clean and orderly. We were immediately greeted when we entered the huge lobby which is nicely decorated. Our room was very clean and the beds were very comfortable. Loved the bedding and the bright white... More 

Was this review helpful? Yes
RobertGrowth, Management Company at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you so much for your review of our hotel! We are glad you enjoyed your time with us. We just finished a multi-million dollar renovation on the interior, including rooms. The beds and pillows are some of the most comfortable we have ever experienced. We're sorry that you didn't have a great experience with our restaurant. We have recently... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Memphis Airport Hotel & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Memphis Airport Hotel & Conference Center

Address: 2240 Democrat Road, Memphis, TN 38132 (Formerly Memphis Airport Hotel and Conference Center)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Memphis Airport Hotel & Conference Center 3*
Number of rooms: 266
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Priceline, Travelocity, Hotels.com, Agoda, TripOnline SA and Odigeo so you can book your Holiday Inn Memphis Airport Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Memphis Airport Hotel Memphis

3 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (3)
Viewed
Hotel & grounds (3)
Hotels you might also like...
Check In Check Out
Price Your Stay