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All 135 Memphis hotels

Candlewood Suites Memphis

2.0 of 5 Hotel   |   7950 Centennial Drive, Memphis, TN 38125 (Walnut Grove - Shelby Farms PD)
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Ranked #60 of 135 Hotels in Memphis
A recent review
5 of 5 stars reviewed 1 week ago
Joemac1941
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31 reviews from our community

Traveler rating
    13
    7
    2
    3
    6
See reviews for
9
2
5
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars Reviewed 1 week ago

We picked Candlewood Suites for a vacation stop in Memphis because I had stayed in a few of them when travelling on business and had good experiences. Our stay in Memphis was an equally good experience. We made our reservations on line and were greeted at the front desk by a very pleasant young woman named Olivia. Our reservations were... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 25, 2014

Worst hotel in Memphis. Poor maintenance, even if you bring attention to management/owners-nothing happens. Poor lighting in parking lot. Common areas are usually filled with smokers, including the entrances. Every room that I have stayed in (at this location), has been smoked in. Don't expect a quiet night here, I'll stay elsewhere when in the area.

Was this review helpful? Yes 2
CandlewoodMemphis, General Manager at Candlewood Suites Memphis, responded to this review

Thank you for taking the time to point these things out. Without guest feedback we could not improve. All your issues I assure you are being addressed and will be monitored. I do apologize for your experience and hate to loss you as a repeat customer after 3 years. If we can ever be of service again please contact me... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 10, 2014

We recently stayed in this hotel with a 7th grade boys basketball team attending the AAU National tournament in Memphis. Originally, we had booked at the Extended Stay Wolfchase Galleria, but the Tripadvisor reviews were the worst I had ever read for a hotel so we were able to switch to the Candlewood Suites. My first conversation with Chris the... More

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CandlewoodMemphis, Manager at Candlewood Suites Memphis, responded to this review

I am so glad Chris was so helpful and thank you for all the positive comments. Go Boston Spartan's More

Mary Esther, Florida, United States
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 25, 2014

I spent only one night in Memphis and was very pleased to find the Candlewood Suites close to the Olive Branch Airport where I was flying out of the following morning. Friendly staff and nice, clean, comfortable room. Close to dining and activities. Pleasant stay.

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CandlewoodMemphis, General Manager at Candlewood Suites Memphis, responded to this review

Thank you for your positive comments on our hotel. We do try hard to keep things clean and in working order. There is plenty of excellent food and shopping choices near by. Thank you again and we look forward to seeing you back again More

Los Angeles, California
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 13, 2014

I have been a Platinum Priority Club member for 18 years. This hotel was absolutely the most horrible smelling hotel I have EVER stayed! I have never written a review before, but I feel obligated to warn people of this rat nest. If you are on business and work the offshift DO NOT book this place..the maids made more noise... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Candlewood Suites Memphis, responded to this review

Dear TWEET2014, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More

Memphis, Tennessee
1 review
5 of 5 stars Reviewed March 8, 2014

Frozen pipes forced us out of our home for a month. We spent that month at Candlewood Suites. It was a great choice. The staff at this hotel is attentive, hard-working and thoughtful. The hotel was clean, and it had an indoor pool, fitness center and free laundry. Each room had a kitchen too which was helpful, although it is... More

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Columbus, Mississippi
Top Contributor
55 reviews 55 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 21, 2014

Great little suite with little kitchen that is fully furnished, sitting room, separate bedroom. It was very noisy outside and I had to download a white noise app so I could get some sleep. Weird set up with separate building for rooms and the dining area so you had to go outside to get to your room and breakfast. Breakfast... More

Was this review helpful? Yes 1
Benton, LA
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed December 23, 2013

Two night stay with family during holidays. Checked in late, no problem. Room seemed fairly well suited for two adults, two children. Broken shower head forced us to change rooms. Second room, had red stains on floor and no washcloths or bedding for pullout sofa. Trouble with a/c unit but eventually started working. Overall stay was ok but seems that... More

Was this review helpful? Yes 2
Evansville, IN
Top Contributor
56 reviews 56 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 6, 2013

Great place. Very clean rooms, very nice people and it's quiet in a nice neighborhood near a lot of places including an interstate. I would recommend it to anyone. And, unlike a lot of Candlewood Suites, the recognized my Platinum Club status, upgraded me AND gave me something from cupboard.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 30, 2013 via mobile

Got in late. Checked in to our handicap accessible room to find the bed unmade, tv on and drink sitting by bed. No other of such room was available and we were tired so we settled on regular room. Pulled down bed sheets to find fresh BM stains on the sheets. They clearly hadn't been laundered. Extremely disgusted!

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Memphis, responded to this review

Dear Chelsea M, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

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Additional Information about Candlewood Suites Memphis

Address: 7950 Centennial Drive, Memphis, TN 38125
Phone Number:
Location: United States > Tennessee > Memphis > Walnut Grove - Shelby Farms PD
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Memphis 2*
Number of rooms: 96
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Also Known As:
Candlewood Suites Memphis Hotel Memphis

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