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Embassy Suites by Hilton Memphis

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1022 S Shady Grove Rd, Memphis, TN 38120
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Embassy Suites by Hilton Memphis
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519 Reviews from our TripAdvisor Community

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Traveler rating
    179
    134
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    60
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Embassy Suites by Hilton Memphis
See the most recent reviews
Washington DC, District of Columbia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 16, 2014

We really enjoyed our stay at the Embassy Suites. We were there with our two kids (6 and 2) and had a very comfortable stay. Our room was on the 3rd floor, in a corner away from the atrium. This was a bit of a pain as it was far from either elevator but convenient for the noise factor. We... More 

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Lockport, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 15, 2014

Nice hotel, friendly staff and good breakfast. Service of room not so good. Had to keep asking for towels. If 4 people are in the suite then have 4 sets of towels. Couch was old and carpet needed cleaning

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 15, 2014

Very Enjoyable stay...Friendly staff...Great buffet breakfast. Safe location... short drive to downtown Beale Street, or Graceland. After seeing all the other hotels in Memphis we were So happy we chose Embassy Suites.

Review collected in partnership with Embassy Suites Hotels

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Jackson, Tennessee, Usa
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 14, 2014

Having stayed at this hotel in previous visits several years ago, I was so surprised to see how the rooms have become so shabby. All monies are definitely spent on the lobby!!! It is beautiful but that stops at your room door! The breakfast was fine…..we all enjoyed it. The air conditioning in our room seemed to be controlled by... More 

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Philadelphia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 12, 2014

This hotel has seen better days. The rooms are run down, smell musty, and are unbearably noisy. The refrigerator was unplugged and didn't work even when plugged in, and we had to ask multiple times to get the staff to deal with it.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
North Augusta, South Carolina
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 8, 2014

We stayed 4 nights at the this hotel over July 4th weekend. Rooms are the typical Embassy Suites layout. There was a family reunion so the place was packed. Still the checkout and breakfast/reception wait times were manageable. Our room was not in the main atrium so noise issues were limited. Pool was a little too cold and hot tub... More 

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Pleasant View, TN, United States
1 review
5 of 5 stars Reviewed July 7, 2014

I had a business trip in Memphis, TN and stayed at the Embassy Suites Hote. The room was very clean and confortable. The Breakfast was good, bacon, sauage, eggs, fruit and ceral. More than most hotels offer.

Review collected in partnership with Embassy Suites Hotels

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 5, 2014 via mobile

Rooms not clean Had to call down several times to get pillows Room not cleaned first 2 days of stay Hot in room temperature is set and does not get cooler Pool was filthy. Would not go in Although there was security, loud banging, loud (and I mean people yelling) until 2am. No one told them to quiet down I... More 

Was this review helpful? Yes 2
Toronto, Canada
Level Contributor
164 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed July 2, 2014

Part of our stopover on our way to Texas. Booked this hotel because they provided breakfast as part of the package. Very easy to locate plus close to other eateries if you do not want to eat there. Staff at breakfast were friendly and helpful. For the price we paid, a amazing deal.

Was this review helpful? Yes 1
Baltimore, Maryland
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 1, 2014

The property is laid out like a typical embassy suites. The staff is friendly and prompt. The thing that makes this property staying at is the restaurant. The food is top shelf!!! The only thing that is annoying and disappointing, they are now limiting drinks at the managers reception until other embassy suites. Seems like they are being penny wise... More 

Was this review helpful? Yes 2
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