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Embassy Suites by Hilton Memphis

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1022 S Shady Grove Rd, Memphis, TN 38120
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1 room 1 guest
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Embassy Suites by Hilton Memphis
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532 Reviews from our TripAdvisor Community

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Traveler rating
    185
    136
    88
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    62
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Embassy Suites by Hilton Memphis
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Downers Grove, United States
1 review
5 of 5 stars Reviewed August 4, 2014

We enjoyed our entire stay. Room was great, clean and fresh. we also liked the excellent breakfast. The hotel is clean and in a good location. Really enjoyed the evening reception and friendly staff. We would recommend it to our family and friends and would stay here when we return to Memphis.

Review collected in partnership with Embassy Suites Hotels

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McKinney, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 1, 2014

My family have stayed at many Embassy Suites all over the U.S. and had been looking to stay at this location in Memphis as a short stop on our way to Gatlinburg, TN. We live in McKinney Texas and had driven 7 hours and were excited to have an Embassy Suites room to rest in for the night-- That is... More 

Was this review helpful? Yes 1

Travelers are raving about these Memphis hotels

New Jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 30, 2014

We've stayed here several times over the past few years when visiting family in East Memphis, and have just returned from a weekend visit. The service is excellent, as are the breakfasts, but the facility is starting to fall apart: in one of our rooms, the door could only be locked from the inside; in our room, the front door... More 

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Charlotte, North Carolina
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 28, 2014

We came in late and asked to change the room we reserved, the front desk clerk was wonderful! He was worked it out so we got the room we wanted while being friendly. The room was great as was the breakfast and the manager's reception. All the staff that we encountered went out of their way to be welcoming and... More 

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Sikeston, Missouri
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 27, 2014

Enjoyed our visit with embassy suites. The Managers reception was great and handled well with the large crowd. I didn't swim but the kids said the pool was very cold. Breakfast was GREAT. Kids and I enjoyed the ducks in the foyer but was upset to here they was being removed in the next week. Rooms was clean but it... More 

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Wisconsin
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 26, 2014

Our family recently stayed here for our trip to Memphis. The location was perfect to experience everything Memphis has to offer while not having to worry about our safety. The location is right off of the 240 freeway that encircles Memphis and was a 10 minute drive to the Memphis zoo, 10 minute drive to Graceland, and about 20 minute... More 

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Madison, Wisconsin
1 review
4 of 5 stars Reviewed July 25, 2014

Room was clean and very comfortable. GREAT staff - shuttle driver gives a great tour for first time visitors. Staff at happy hour was amazingly friendly. Did not run into anyone that wasn't in a good mood and enjoyed working there. There were 3 family reunion groups that were staying there and you could not tell it. Pool cloudy, but... More 

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Pittsburg, California
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 23, 2014

I loved the location. Upon entering the hotel, it was beautiful. I loved the fish and the ducks walk around the pond area. My granddaughter loved going up and down in the glass elevator. It was further from Beale street than I had hoped but it was in a good area of Memphis. The staff was nice but I did... More 

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Sarasota, Florida
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 23, 2014

I travel to Memphis frequently on business and have stayed at most of the hotels in the Poplar-240 area. The Hilton nearby looks like a miniature Westin Peachtree Plaza (in Atlanta) due to it's cylinder and glass exterior, but I prefer the Embassy Suites - even though there is a Benihana across the street from the HIlton Usually, I prefer... More 

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Weeki Wachee, Florida
Level Contributor
96 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed July 21, 2014 via mobile

I admit it...as a Hilton Honors member, I was worried after reading the reviews, but we had a wonderful time at this Embassy Suites. The lobby is beautiful with little ducks walking around. The room was quiet and comfy...great bed! The breakfast was great. We were disappointed that you get only 4 drink coupons, but the drinks were tasty and... More 

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