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Embassy Suites Memphis

3.5 of 5 1022 S Shady Grove Rd, Memphis, TN 38120
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Embassy Suites Memphis
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Embassy Suites Memphis
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455 reviews from our community

Traveler rating
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    81
    45
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Embassy Suites Memphis
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Tolland, Connecticut
Top Contributor
98 reviews 98 reviews
47 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 1, 2014

I had a fine, two night stay here but overall the hotel could use a little updating. The atrium style definitely feels old-fashioned these days. And the room could use some new furnishings. Couch in particular was looking a little beaten down. But my room was clean and of course typical Embassy roominess. I will add that compared to the... More 

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Las Vegas, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 31, 2014

Please look at other hotels. They need to clean this property up. Room was very nasty. My room was not up to Hilton's standards. When I travel, I look for the Hilton brand first. I was very disapointed with this hotel.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Magnolia, Arkansas
2 reviews
5 of 5 stars Reviewed January 28, 2014

The staff was super friendly and the hotel was nice as always. My family suggested a week-end outing in Memphis and I suggested we stay at the Embassy Suites. They were really impressed with the service and how courteous and friendly the staff was. We will definitely be visiting there again.

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Mount Juliet, United States
1 review
5 of 5 stars Reviewed January 28, 2014

Very nice, clean and comfortable. Best breakfast in town. Pleasant staff took care of us very fast everything was ready for us. The lobby was warm, the very high ceils 5 floors high and running stream with fish and ducks made it very nice. Once inside you don't need to go out to get anything, its all there.

Review collected in partnership with Embassy Suites Hotels

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little rock, United States
1 review
4 of 5 stars Reviewed January 22, 2014

I would stay here again, if they change out the sofa beds. The double beds were fine, but if you are planning to use the sofa bed, make sure it's okay before you go to bed. It is quite far away from Beale St and Graceland, however it is about a 15 minute ride to Graceland and a 20 minute... More 

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Fair Hill, Maryland
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 21, 2014

Stayed at the Embassy for business with several Associates. It was easy to meet in the courtyard area at the Embassy. The happy hour was nice as was the breakfast to meet together before the work day. The staff was very friendly and welcoming,a special mention to the Memphis staff. The courtyard/atrium has a waterfall/river/pond with Koi fish and ducks.... More 

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Memphis, United States
1 review
5 of 5 stars Reviewed January 20, 2014

5 Star hotel, 5 Star service and that's what really matter to us. The whole staff was so nice & great! I enjoyed every minute of being in the hotel and felt like I couldn't wait to get back because it felt like home.

Review collected in partnership with Embassy Suites Hotels

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NJ, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014

Staff very efficient and courteous. Always had a smile and spoke to everyone. Hotel was clean. Would recommend at anytime. The staff remember me from previous visit. I checked in after midnight because of flight delays. William was so efficient and courteous. He knew we were exhausted and checked us in as quickly as possible. At check out the front... More 

Review collected in partnership with Embassy Suites Hotels

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Milwaukee
1 review
3 of 5 stars Reviewed January 17, 2014

Breakfast staff was great. Very friendly and polite. Room needs some work toilet ran all night every couple of minutes and bedroom door would not latch. I was also walked in on from the cleaning staff even after yelling that I was in the room. I also was concerned because I did not see any clean glasses on the cleaning... More 

Review collected in partnership with Embassy Suites Hotels

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Birmingham, Alabama
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 17, 2014

I have stayed at this hotel on several occasions. Location is good and easy access to the interstate. However the rooms are very dated for an upscale hotel. This hotel does not live up the Hilton standards that I expect. I also feel the staff at the front desk is less than eager to serve you when you check in.... More 

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Additional Information about Embassy Suites Memphis

Address: 1022 S Shady Grove Rd, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Memphis 3.5*
Number of rooms: 220
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Also Known As:
Embassy Suites Memphis Hotel Memphis
Memphis Embassy Suites

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