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All 134 Memphis hotels

Embassy Suites Memphis

3.5 of 5 Hotel   |   1022 S Shady Grove Rd, Memphis, TN 38120
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Ranked #31 of 134 hotels in Memphis
A recent review
3 of 5 stars reviewed 2 days ago
SusanNJ New Jersey
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359 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
New Jersey
1 review
3 of 5 stars Reviewed 2 days ago NEW

We've stayed here several times over the past few years when visiting family in East Memphis, and have just returned from a weekend visit. The service is excellent, as are the breakfasts, but the facility is starting to fall apart: in one of our rooms, the door could only be locked from the inside; in our room, the front door... More

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Charlotte, North Carolina
11 reviews 11 reviews
5 of 5 stars Reviewed 4 days ago NEW

We came in late and asked to change the room we reserved, the front desk clerk was wonderful! He was worked it out so we got the room we wanted while being friendly. The room was great as was the breakfast and the manager's reception. All the staff that we encountered went out of their way to be welcoming and... More

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Sikeston, Missouri
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Enjoyed our visit with embassy suites. The Managers reception was great and handled well with the large crowd. I didn't swim but the kids said the pool was very cold. Breakfast was GREAT. Kids and I enjoyed the ducks in the foyer but was upset to here they was being removed in the next week. Rooms was clean but it... More

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15 reviews 15 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Our family recently stayed here for our trip to Memphis. The location was perfect to experience everything Memphis has to offer while not having to worry about our safety. The location is right off of the 240 freeway that encircles Memphis and was a 10 minute drive to the Memphis zoo, 10 minute drive to Graceland, and about 20 minute... More

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Madison, Wisconsin
1 review
4 of 5 stars Reviewed 1 week ago NEW

Room was clean and very comfortable. GREAT staff - shuttle driver gives a great tour for first time visitors. Staff at happy hour was amazingly friendly. Did not run into anyone that wasn't in a good mood and enjoyed working there. There were 3 family reunion groups that were staying there and you could not tell it. Pool cloudy, but... More

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Pittsburg, California
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I loved the location. Upon entering the hotel, it was beautiful. I loved the fish and the ducks walk around the pond area. My granddaughter loved going up and down in the glass elevator. It was further from Beale street than I had hoped but it was in a good area of Memphis. The staff was nice but I did... More

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Sarasota, Florida
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I travel to Memphis frequently on business and have stayed at most of the hotels in the Poplar-240 area. The Hilton nearby looks like a miniature Westin Peachtree Plaza (in Atlanta) due to it's cylinder and glass exterior, but I prefer the Embassy Suites - even though there is a Benihana across the street from the HIlton Usually, I prefer... More

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Weeki Wachee, Florida
Top Contributor
80 reviews 80 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I admit it...as a Hilton Honors member, I was worried after reading the reviews, but we had a wonderful time at this Embassy Suites. The lobby is beautiful with little ducks walking around. The room was quiet and comfy...great bed! The breakfast was great. We were disappointed that you get only 4 drink coupons, but the drinks were tasty and... More

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Cedar Hill, United States
1 review
1 of 5 stars Reviewed 1 week ago

This location is in horrible shape. The rooms are small; closets are horribly small. The bed frames are rickety and feel like a fold-out bed. To top this, the breakfast, which this brand is known for, was horrible. Many items under cooked. We were registered for a 3-night stay - we checked out the first morning of our stay. One... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Hotel staff (including the cleaning people) were very nice and friendly. Loved the atrium and the kids LOVED the fish and ducks! Pool temperature was too cold. Rooms were run down and dirty. Breakfast was typical buffet.

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Additional Information about Embassy Suites Memphis

Address: 1022 S Shady Grove Rd, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Memphis 3.5*
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Also Known As:
Embassy Suites Memphis Hotel Memphis
Memphis Embassy Suites

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Room/suite (15)
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Dining (1)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#23 Business Hotel in Memphis
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