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Embassy Suites Memphis

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1022 S Shady Grove Rd, Memphis, TN 38120
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Embassy Suites Memphis
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Embassy Suites Memphis
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477 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Little Rock, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Pay close attention to the notes about renovations when you book, and call ahead to get a full picture of what those renovations mean in terms of amenities lost. While under construction, this hotel has basically none of the amenities you expect from Embassy.

Review collected in partnership with Embassy Suites Hotels

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Trussville, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Overall was pleasant. This particular site was under construction for remodel so most amenities were not available. The complimentary breakfast and happy hour lacked but I am sure this was due to the construction.

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Smyrna, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

Was aware there was remodeling in progress. Arrival was normal for the Embassy had stayed here before. The remodeling was apparent. However the unfortanate events began at the social hour. They conducted the happy hour on the 2nd floor at the elevator area. They provided chips in a bag a small choice of wines and beers, no seating. Had to... More 

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DFW Area, United States
1 review
1 of 5 stars Reviewed 1 week ago

Went to check into this property and I realized I missed an important detail - it was under remodeling. Only two floors were available (2-3) and only one elevator out of two should have been in service. No amenities. It was by far the worst Hilton hotel I have ever stayed at. Suggest you avoid this location until it fully... More 

Review collected in partnership with Embassy Suites Hotels

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Louisville, KY
Top Contributor
72 reviews 72 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

Unfortunately, this hotel is undergoing major construction. No pool, no business center, no gift shop, no breakfast area or beverage area, I'm sure it will be nice once completed but they should not be accepting quests. The atrium area is completely gutted. You get to see nothing but plastic in a gloomy atmosphere. Those cooked to order breakfasts? Forget about... More 

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1 review
4 of 5 stars Reviewed 1 week ago

Great staff nice room.The hotel was under construction and work started at 7am sharp. It would have been nice to know it up front.Enjoyed the trip to Memphis tn very much.Be sure and go to corkys and get some barbecue!

Review collected in partnership with Embassy Suites Hotels

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Nashville, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Embassy Suites (ES) is normally worth its price. Several amenities: spacious room, great breakfast & evening snacks & drinks included in the rate. However, this particular hotel in Memphis was undergoing major renovations & construction. Understandably it was going to be noisy (due to construction), dusty, & amenities such as the free meals, gym, etc. were unavailable. So tell me... More 

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Kingsport, Tennessee
2 reviews
2 of 5 stars Reviewed 3 weeks ago

This hotel is undergoing major renovation of all public areas. There is no breakfast. There are no other amenities. The room is still good so if you just want to sleep and run without eating it's fine.

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Joplin, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Another Hilton reservation was screwed up by Expedia, so we located the Embassy, which was very close. Staff was very accommodating and most of negatives were due to current interior construction. Had some plumbing problems in room and breakfast was poor, but staff, beds and seating areas were very nice. Further from Beale Street than I would have liked, but... More 

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Memphis, United States
1 review
2 of 5 stars Reviewed March 20, 2015

Hotel under construction refurbishment. No amenities, limited access and service. Construction internal starting at 7:00am. Yet no advance warning by staff and still charging full rate. Will not return even after construction finished.

Review collected in partnership with Embassy Suites Hotels

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