We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites Memphis

Hotel deals
Hotel website
1022 S Shady Grove Rd, Memphis, TN 38120
Special Offer
Internet Included
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Embassy Suites Memphis
Professional photos View all
Browse nearby
Embassy Suites Memphis
Write a Review

468 reviews from our community

Traveler rating
    172
    126
    82
    48
    40
See reviews for
177
77
12
130
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (468)
  • Mar-May only
    (111)
  • Jun-Aug only
    (139)
  • Sep-Nov only
    (110)
  • Dec-Feb only
    (108)
All months
Joplin, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Another Hilton reservation was screwed up by Expedia, so we located the Embassy, which was very close. Staff was very accommodating and most of negatives were due to current interior construction. Had some plumbing problems in room and breakfast was poor, but staff, beds and seating areas were very nice. Further from Beale Street than I would have liked, but... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Memphis, United States
1 review
2 of 5 stars Reviewed 1 week ago

Hotel under construction refurbishment. No amenities, limited access and service. Construction internal starting at 7:00am. Yet no advance warning by staff and still charging full rate. Will not return even after construction finished.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
O'Fallon, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Wait until this hotel is reopened. The manager's special and breakfast left a lot to be desired and both were very skimpy. New room, however, the chairs were leftovers needed cleaning. The staff was very helpful.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Kirkwood, Missouri
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Undergoing a major renovation. I have stayed here before with business due to location. Staff member checking me in asked if I had stayed here since renovation started. I said, I had not, nor would I have booked here if I had known construction, especially to this level, was occurring. She flippantly stated "it is on the website" Well, I,... More 

Was this review helpful? Yes
Hagerstown, Maryland
Top Contributor
52 reviews 52 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Getting better - renovating. I stayed in a newly remodeled room and it was nice. Typical Embassy layout. The breakfast area, pool, and the workout room were closed. Should be nice when completed. I stayed only because the two women at the front counter were so ice and personable.

Was this review helpful? Yes
Vilonia, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Molded and dirty towels, soiled and stained chairs, half of the TV channels did not work, no amenities as stated on website (made to order breakfast, pool, hot tub, business center, fitness center), told front desk about issues - said they fixed TV and furnishings BUT THEY DIDN'T, thin walls caused us to hear neighbors giggling and talking ALL NIGHT,... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 3 weeks ago

Major renovation project going on. One of the reasons I enjoy staying at Embassy Suites is the breakfast. That was unavailable along with almost everyother amenity. pool, fitness center, etc. Rate still at regular price. Don't stay until work is done. You will be disappointed

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Nashville, Tennessee
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The construction shouldn't have been this great of an issue. - dusty - sheets were scratchy with small bugs - dirty!! Baseboards and bathrooms were awful. I waited until I got home the next day to take a full shower. If I had to spend more than a night there, I would have moved hotels. - half of the TV... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I left this hotel after the first night (booked for 3). Hotel only offers a room in the middle of dust and noise with no proper breakfast. Lobby/swimming pool & fitness rooms are closed. Breakfast consists in two tables next to the reception, no place to sit, with bags containing 1 muffin, 1 cereal bar & an apple. No gluten... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My wife and I just checked out of the hotel from hell. We have used this site for our corporate guests for many years. It's the last time! The place is under construction but the staff said it would be no problem, however there would be no breakfast that the hotel is known for. The atrium area is walled of... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

88 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (66)
Viewed
Dining (3)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (15)
Viewed
Business center/function rooms (2)
Viewed
View from room (4)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question