We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 134 Memphis hotels

Embassy Suites Memphis

3.5 of 5 Hotel   |   1022 S Shady Grove Rd, Memphis, TN 38120
Hotel deals
Hotel website
Hotel amenities
Special Offer
2x Rewards in September
Save Saved
You added Embassy Suites Memphis to your Saves list
Embassy Suites Memphis
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
69%
Ranked #31 of 134 hotels in Memphis
A recent review
5 of 5 stars reviewed 3 days ago
Ahmed H Oxford, United States
  • Overview
  • Reviews (369)
  • Photos (83)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (50)
  • Location
  • More
Write a Review

369 people have reviewed this hotel

Traveler rating
    152
    101
    71
    29
    16
See reviews for
145
61
11
91
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Oxford, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have been there few times, it is very nice hotel, go, visit, and enjoy! I have been at many other hotels and I assure embassy suite is one of the best. The service is indeed very satisfactory, the hotel design is very amazing and wonderful. The rooms used to be cleaned and wide to fit 2 adults and 3... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Memphis, Tennessee
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Embassy Suites is undergoing renovations so things are a little different that I imagine they usually are. I really liked the lobby environment as well as bfast/happy hour. I am glad the gentleman working the front desk stressed several times about the renovations taking place and what times that people would be working bc apparently it was happening right... More

Was this review helpful? Yes
Memphis, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

The staff at the hotel it one of the best I have experienced. Friendly, efficient and work hard to make your stay enjoyable. The rooms are dated, slouchy stained couch, no coffee table, desk was chipped and falling apart.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Cedartown, Georgia
Contributor
19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We were only here for one night as we were passing through Memphis, but the property was very well maintained. The lobby with it's water features is very relaxing. The ducks and goldfish were a nice touch! .We enjoyed the manager's reception and the breakfast which were included in the rate. The staff was very friendly and helpful. However, there... More

Was this review helpful? Yes
Raleigh
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 1 week ago

Not your average run of the mill hotel. This hotel offers fun interesting things for all ages. We arrived just in time for the free cocktails, enjoyed the complimentary drinks and snacks. This hotel also has a small stream running through it with Koi and Ducks that the children (and my spouse and I) really enjoyed. Nice indoor pool and... More

Was this review helpful? Yes
Washington, DC, United States
1 review
4 of 5 stars Reviewed 1 week ago

I was at this Embassy Suites for a family reunion. The sales manager and front desk staff were very gracious and accommodating of myself and my family members. Though we had some problems with cleanliness, the sales manager addressed issues immediately and followed up. Once renovations are complete and the kinks are worked out in housekeeping, this hotel will be... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Sioux City, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Had to take cold showers - have you ever tried to wash your hair in COLD water? A very bad start to the day. Room and furnishing were very dirty. Front desk person was apologetic but the manager was not accommodating. We did take advantage of the breakfast buffet and my husband and family encountered very RUDE people behind the... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jackson, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was really quite pleased with my recent stay at the Embassy Suites Memphis. The check in and check out processes were fast. The rooms were clean. The bed was comfortable. Breakfast was good, with a wide range of options. The staff was friendly and helpful.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Downers Grove, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our entire stay. Room was great, clean and fresh. we also liked the excellent breakfast. The hotel is clean and in a good location. Really enjoyed the evening reception and friendly staff. We would recommend it to our family and friends and would stay here when we return to Memphis.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
McKinney, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My family have stayed at many Embassy Suites all over the U.S. and had been looking to stay at this location in Memphis as a short stop on our way to Gatlinburg, TN. We live in McKinney Texas and had driven 7 hours and were excited to have an Embassy Suites room to rest in for the night-- That is... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Embassy Suites Memphis, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Embassy Suites Memphis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Memphis

Address: 1022 S Shady Grove Rd, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Memphis 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Travelocity, Priceline, Expedia, Tingo, Despegar.com, Hilton Hotels, Reservation Counter, BookingOdigeoWL, Venere and Otel so you can book your Embassy Suites Memphis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Memphis Hotel Memphis
Memphis Embassy Suites

83 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (62)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (15)
Viewed
Bathroom (7)
Viewed
Dining (1)
Viewed
Business center/function rooms (2)
Viewed
View from room (4)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Memphis with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#21 Business Hotel in Memphis
Hotel Class
Number of rooms
220

Questions & Answers

Questions? Get answers from Embassy Suites Memphis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer