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All 135 Memphis hotels

Embassy Suites Memphis

3.5 of 5 Hotel   |   1022 S Shady Grove Rd, Memphis, TN 38120
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Embassy Suites Memphis

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Ranked #27 of 135 hotels in Memphis
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 days ago
Howard B Mt. Juliet
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311 people have reviewed this hotel

Traveler rating
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    56
    21
    12
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116
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Mt. Juliet
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The hotel was very nice and the service was great but they need to clean the cobwebs out of the trees that are near the breakfast / Bar area and around the fish pond. so if you go just don't look up. the rooms were clean and they have a good bar and the server was very nice

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Thompsons Station, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

staff did not clean our room in between 2 night stay. Requested towels and waited for 30 minutes before going to front desk for towels. desk clerk took the most leisurely stroll across the atrium to retrieve the towels. ended up in elevator with housekeeping who asked me if I was the one who needed towels (in my arms). Told... More

Review collected in partnership with Embassy Suites Hotels

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Centerville
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great location to stay with a family. This hotel is located in East Memphis near a business center and there were lots of restaurants from which to choose. We were never more than a 20 minute drive from Graceland, downtown or any of the other areas of interest.

Review collected in partnership with Embassy Suites Hotels

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Searcy, AR, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The evening reception is minimal. The appetizers could have been better. Compare this hotel to the Embassy Suite in N. Jackson, MS is no comparison. They had a full bar and better appetizers. Hotel reception area is very dark. Cloth furniture had stains on them and the carpets had stains.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Edina, Minnesota
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Embassy Suites in Memphis for the first 3 nights of our spring break at the end of March. Like all Embassy Suites, the staff is friendly, and the Manager's Reception and Breakfast are a big hit with kids and adults alike. Unlike other Embassy Suites, this one is definitely not up to Hilton standards. The issue... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel has management problems. I had to wait over four hours to check in and the front desk was not able to resolve this after repeated attempts by me to work with them. Room furnishings are old and worn as are the lobby furnishings. Hilton failed to honor its total satisfaction guarantee and credit me for this stay.

Review collected in partnership with Embassy Suites Hotels

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Ripley, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The front desk staff was very kind and helpful..and all other staff too..Would stay here again in a heartbeat.we were always greeted with a smile!! There were no sheets for the pull out couch but after a call to the desk,they were there in less than 5 minutes.

Review collected in partnership with Embassy Suites Hotels

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Memphis
1 review
5 of 5 stars Reviewed 2 weeks ago

We were givens a room behind the food court that was great. Very little noise and polite staff. The best bang for the buck! We will look for an Embassy Suites hotel each time we travel. The food was oitstanding

Review collected in partnership with Easytobook.com

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently went to Memphis for the weekend. The hubby and I stayed here with friends you guys made the weekend experience worth the long trip there worthwhile. Loved the atrium was very nice and the breakfast was great waking up to.

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Oswego, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My family and I stayed at this hotel for a quick spring break visit. The check- in process and reception were excellent, however we had problems with the housekeeping portion of our visit. Now granted it did appear to be a busy time but the first night it took 3 hours to get an extra set of towls delivered. I... More

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Additional Information about Embassy Suites Memphis

Also Known As:
Embassy Suites Memphis Hotel
Embassy Suites Memphis Hotel Memphis
Memphis Embassy Suites
Address: 1022 S Shady Grove Rd, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Memphis
#27 Romantic Hotel in Memphis
#27 Luxury Hotel in Memphis
#29 Family Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Memphis 3.5*
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