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Comfort Inn Downtown

#15 of 134 Hotels in Memphis
Certificate of Excellence
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100 N Front St, Memphis, TN 38103
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Best prices for: 1 room 1 guest
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Comfort Inn Downtown
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560 reviews from our community

Traveler rating
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    271
    57
    13
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Inn Downtown
See the most recent reviews
New York City, New York
Top Contributor
69 reviews 69 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed January 27, 2015

You won't need an alarm clock because a very loud train goes by your window at 6:07 a.m. This hotel is shabby and depressing. The breakfast is terrible and served on styrofoam plates, bowls, and cups. Haven't they heard about polluting our landfills? The eggs looked artificial so I asked and got to see the box that they came in.... More 

Was this review helpful? Yes 6
mkrupp1950, General Manager at Comfort Inn Downtown, responded to this review

Dear ScoopTraveler, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Omaha, Nebraska
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 26, 2015

Stayed at the hotel based on the reviews from the company's website. But, my stay was not like anything that I read.. When I arrived at a hotel, usually I am greeted with a smile and some basic conversation. That didn't happen... It felt Iike I was bothering them since they were so fixed on their computer screens... Overheard numerous... More 

Was this review helpful? Yes 4
mkrupp1950, General Manager at Comfort Inn Downtown, responded to this review

Dear carbyne, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Downtown. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your overall experience on your recent visit. I have shared your feedback with my entire team to ensure we handle these types of... More 

Perth, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 17, 2015

I asked front desk staff to order me a taxi to Graceland. It was a Tuesday & Graceland was closed - the hotel staff should have known this & saved me the money & time wasted. Also there is a train that travels through very early in the morning each day, that makes a hell of a noise with the... More 

Was this review helpful? Yes 2
mkrupp1950, General Manager at Comfort Inn Downtown, responded to this review

Dear LoveSnow00, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding the information you were provided with for your visit to Graceland. Your satisfaction is important to us and we will be using... More 

Grass Valley, California
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 15, 2015

We really enjoyed our stay here. Great service from the front desk staff! The hotel is conveniently located to Beale Street with a beautiful river view. The shuttle stops out front, but it is an easy walk to Beale St. and to FedEx forum.

Was this review helpful? Yes 1
mkrupp1950, General Manager at Comfort Inn Downtown, responded to this review

Dear Diana and Brian, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

Nashville, Tennessee
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 11, 2015

Ok so it is an older property, all of the staff was terrific and the River view / sunsets were fantastic. I would have appreciated the front desk being more knowledgeable and precise about distance to local attractions. When asked how far to the Rendezvous restaurant (the most famous and best dry rub ribs on the planet and a must... More 

Was this review helpful? Yes 1
mkrupp1950, General Manager at Comfort Inn Downtown, responded to this review

Dear michael m, Thank you for taking the time to fill out our online survey and giving us your feedback. I have shared your comments and concerns with my staff, and they join me in thanking you. My team will use this as an opportunity to be sure that everyone is more knowledgeable about the area. We take pride in... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 8, 2015

Nice affordable hotel in downtown Memphis. Very practical to have access to Beal street and FedEx forum. Great restaurants 10-15 mins walking distance. Beal street is 15 mins walking. Nice staff, hot drinks in lobby always nice for winter time.

Was this review helpful? Yes 1
mkrupp1950, General Manager at Comfort Inn Downtown, responded to this review

Dear Lsavane, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2015

Great location, safe, super clean, and priced right. Parking garage. About a 10 minute walk to where all the action is on Beale St. No complaints. Definitely will stay here again.......................

Was this review helpful? Yes 1
mkrupp1950, General Manager at Comfort Inn Downtown, responded to this review

Dear Robyn P, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your positive feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More 

COLLEGE STATION TEXAS
Top Contributor
72 reviews 72 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 31, 2014

We wanted to stay downtown for all the Liberty Bowl activities but did not want to pay downtown hotel prices. Thank You Comfort Inn for allowing us to stay downtown within walking distance to Beale Street and other places at a reasonable rate. From Check In to Check Out the place was perfect. Indoor parking was a breeze in their... More 

Was this review helpful? Yes 4
mkrupp1950, General Manager at Comfort Inn Downtown, responded to this review

Dear Mike R, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with Thomas as well as my staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed... More 

San Francisco
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 24, 2014

It is priced more reasonably than other downtown Memphis hotels, but for a reason: the hotel badly needs renovation. The elevator buttons don't work, the shower never got hot, there was no ventilation in the bath, the mattresses were soft and sagging, and overall the decor was tawdry. Plusses: the staff was friendly and helpful, the views of the river... More 

Was this review helpful? Yes 1
mkrupp1950, General Manager at Comfort Inn Downtown, responded to this review

Dear BartlettSF, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Downtown. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your overall experience on your recent visit. I have shared your feedback with my staff to ensure we handle these types of situations... More 

Ash Grove Mo
Top Contributor
54 reviews 54 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 22, 2014

With two teenagers we were incredibly happy with this hotel. Close to the river and a beautiful walk to Beale Street just six blocks away, my family was enchanted with the location, quality and customer service. Very comfortable beds and great bedding as well as incredibly clean rooms makes this a perfect family hotel.

Was this review helpful? Yes 1
mkrupp1950, General Manager at Comfort Inn Downtown, responded to this review

Dear Delores C, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More 

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