We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Memphis East

3.0 of 5 5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)
Hotel website
Hotel deals
Special Offer
Book Early and Save
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Four Points by Sheraton Memphis East
Professional photos View all
Browse nearby
Four Points by Sheraton Memphis East
Write a Review

160 reviews from our community

Traveler rating
    38
    69
    35
    14
    4
See reviews for
43
36
9
46
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (160)
  • Mar-May only
    (41)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (31)
All months
Paducah, Kentucky
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

This is a renovated hotel that they've done an alright job with. Rooms are clean, beds are decent, bathroom is so small the door almost hits the toilet. The fitness room is impressive. The hotel sits on an island between the highways and is way too hard to figure out how to get into. Depending on which way your coming... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear Laura K, We are sorry to hear you were disappointed with your recent stay and did not like our accommodations or services. Achieving the highest guest satisfaction is very important to us, and we appreciate you taking the time to share your feedback with us. We will pass along your comments to our team so we may improve guest... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago

Probably the best located hotel in the area IMHO. We stayed there for 3 nights. Great decor and great friendly staff. Very clean, in fact, the lobby is constantly being cleaned, which was a little annoying sometimes. Restaurant next door was a surprise to us as well. We definitely plan to come back!

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear member, We’re thrilled to hear our hotel exceeded your expectations and that you loved our design in addition to our friendly team. Thank you for sharing with us, and we are looking forward to host you for any future trips. Take care. More 

Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 27, 2015

I stayed at the hotel the weekend of 01/23. The rooms were clean the lobby was excellent and the employees were nice. Erica at the front desk was extremely helpful. There was one guy who worked in the hotel that threw me for a loop because he had on a cap backwards. (Weird) The rooms and hotel are up to... More 

Was this review helpful? Yes
Carlton,MN
Top Contributor
59 reviews 59 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 19, 2015

Hotel was located in loop of businesses and has only one entrance and exit and of course not the easiest to get in and out of. GPS stated we were there but signs weren't that visible. Went around loop and helped by young man with "smart phone" and he gave us better directions. We arrived and checked in. All was... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 19, 2015

I was not all that impressed by this Four Points. The hotel is old with noisy elevators. The bed was very uncomfortable, I thought it was a blow-up camping mattress. The bathroom did not seem all that clean. As an SPG Platinum member, I have seen many properties and this is not at the top of my list. Additionally, the... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2015

I loved staying here! It was really hard to get to the hotel if you didn't know how to get around. I loved how clean it was and that it was smoke free. I didn't know about the $50 deposit and when we checked in the front desk women was rude and I felt like she wasore into her phone... More 

Was this review helpful? Yes 1
Sligo, Ireland
Top Contributor
115 reviews 115 reviews
38 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed January 6, 2015

After 2 long flights from Ireland my fiancé checked into the Sheraton, we picked the hotel because we just wanted to chill out and relax for our first night and liked the reviews for a The River Oaks restaurant next door to the hotel! The reception staff were great, they checked us in quickly to our lovely room and after... More 

Was this review helpful? Yes
Top Contributor
137 reviews 137 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed December 31, 2014

Not my first stay here, and I'm sure I'll be back again! It's just a good solid option. The restaurant in the out lot is very good as well. The staff is always so friendly and hospitable here. I really appreciate it. For whatever reason this last stay the road noise was a little louder than I remembered it, but... More 

Was this review helpful? Yes 1
La Grange, Illinois
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 20, 2014

We drove here with three children under six from Chicago and it was late in the evening when we arrived. The receptionists were friendly and it wasn't difficult to find our rooms. There wasn't that much traffic on the busy street nearby and we slept through the night with no loud noise to wake us up or keep us awake.... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear James F, We are thrilled you had great service and loved our clean and comfortable accommodations during your recent stay. Thank you for taking the time to share your review with us, and we hope to see you again in the future. Take care. More 

Appleton, Wisconsin
Top Contributor
84 reviews 84 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 13, 2014

I stayed here for a night during a business trip to Memphis. The customer service was absolutely amazing!! We were picked up promptly at the airport and the driver even stopped on the way to the hotel so we could grab lunch before we went to visit our customer. They were also kind enough to shuttle us to our customer!... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Four Points by Sheraton Memphis East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Memphis East

Address: 5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Memphis East 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Starwood, Priceline, Orbitz, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Four Points by Sheraton Memphis East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton Memphis East
Four Points By Sheraton Memphis East Hotel Memphis
Park Place Memphis
Memphis Park Place Hotel

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (8)
Viewed
Bathroom (6)
Viewed
View from room (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay