Four Points by Sheraton Memphis East (TN) - Hotel Reviews

Also Known As:: Four Points By Sheraton Memphis East Hotel; 4 Points By Sheraton Memphis East; Four Points By Sheraton Memphis East Hotel Memphis; Park Place Memphis; Memphis Park Place Hotel

Address: 5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)

Phone Number:

Region: United States > Tennessee > Memphis

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#12 Best Value Hotels in Memphis

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Four Points by Sheraton Memphis East hotel is near the business corridor, Beale Street, and Graceland. This Memphis hotel offers a complimentary airport shuttle and free wifi with guest's hotel room. ... more less

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Dean K

Indianapolis, Indiana

Senior Contributor

31 reviews

5 hotel reviews

Reviews in 13 cities

18 helpful votes

“Good Nights Sleep”

Reviewed May 17, 2013 NEW

I was at the FP Sheraton for 2 nights. I did not have any problems sleeping - which is good. The pillows were not over-stuffed like at many hotels. I found them to be rather comfortable, and my wife says I'm a picky-pillow-person. The room left a little to be desired, I thought. The carpet had a few large worn... More

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Dandtedwards

1 review

“Wonderful stay!!”

Reviewed May 13, 2013 NEW via mobile

My husband and family and I were in Memphis for vacation and the Thunder/Grizzlies game and stayed at this hotel for 3 nights. Hotel staff and management were very friendly and helpful. The room was also very clean and comfortable and the breakfast buffet is awesome as well. We will revisit this hotel on our next trip to Memphis. Go... More

Hello Dandtedwards! We are glad you are enjoying the tournament as much as we are, and we are certainly glad we could host you for what turned out to be such a great contest. We obviously can't wait to have you back and hope to show you as wonderful a time then as we did this week. I will definitely... More

felicia j

new york

“The chef and the wait staff”

Reviewed May 9, 2013

Hotel was ok, got up to eat breakfast the next morning and the chef that wears her hair natural was taking about smoking weed to the wait staff that is a older woman. Couldn't believe my ears. Other than that, it was a ok stay.

Felicia J, Please know that we take your concerns seriously. We have spoken to the staff you mention about the conversation which took place the morning of your stay. And, while all the associates present indicated that they were indeed discussing a recent drug bust which had been featured on that mornings news, we have taken the extra step to... More

Mandy B

Perth, Western Australia, Australia

26 reviews

11 hotel reviews

9 helpful votes

“So noisy”

Reviewed May 3, 2013

The staff are very helpful and friendly. Re rooms are spacious and clean but both sides of hotel face a lot of traffic so the noisy level is up there. The beds are very soft and a little uncomfortable. The Internet is slow and drops in and out which I found frustrating. On the plus side there is a great... More

Thanks for taking the time to write, Mandy B. I am so sorry the roads were noisy during your visit. Yes, Poplar Ave and I-240 are two of the main thoroughfares in the city. And I am surprised to hear about the troubles you had with the internet. We had not had any negative feedback previously about connection speeds. But... More

Tbonewilly99

42 reviews

8 hotel reviews

Reviews in 18 cities

14 helpful votes

“Seems nice, however...”

Reviewed April 28, 2013

The lobby is very nice, the desk staff were very friendly and check in was fast and smooth. From there, the experience went down hill. Beds are old and tired, we had two rooms with king beds, both beds were very uncomfortable with a tendency to slide you to the hole in the middle. Our Bathroom sink barely drained. We... More

See 2 more reviews by Tbonewilly99 for Memphis

Hi Tbonewilly99, I was very dismayed when I learned about your stay. Thank you for taking the time to correspond with me privately about your time with us. As I mentioned, many of the issues you mentioned, like the sink drain, were things we could have corrected before your arrival. In other cases, we always strive to correct any shortcomings... More

Zirvin

“The worst stay at a hotel EVER!”

Reviewed April 21, 2013 via mobile

I checked into the hotel early afternoon on April 20th and Giddeon (front desk receptionist) was the first employee I saw and I thought to myself WOW this will be a wonderful stay!.. NOT! When I walked into my room a pungent odor of like mildew or musty vapors from something smacked ya in the face. I told myself that... More

Hi Zirvin, I am very sorry so many things went wrong with your stay. We very much regret that our first impression left you so put off that you felt your only recourse was to leave. As I hope you can see from others' feedback on this site, your experience was not ordinary for our hotel. Your comments have been... More

dilan55

Tennessee

Contributor

12 reviews

7 hotel reviews

Reviews in 8 cities

22 helpful votes

“Great Stay, Staff Wonderful”

Reviewed April 15, 2013

The hotel can be difficult to find the entrance to, but once that has been conquered you can rest easy. The staff is friendly and welcoming, lobby and room were very clean and nicely updated. It was my birthday and I was greeted at check in with a nice little gift bag of goodies. Thank you Alexis and Kimberly for... More

Hi dilan55! Alexis and Kimberly will be so happy to hear that you remembered them! It's always a delight to the staff when they are able to find a way to make someone's stay a little more special. We are so glad you found overcoming the challenge of the driveway worth conquering and can't wait to have you back! Thanks,... More

Joss M

Wichita, Kansas, United States

Senior Reviewer

8 reviews

Reviews in 7 cities

2 helpful votes

“First stop on a 2 week road trip”

Reviewed April 12, 2013

pulled up after a long day driving and it was a welcome break. the hotel is clean and the staff is friendly. its difficult to get in from the free way we missed it twice and my GPS was updated. had to go visual. the restaurant and pool are great. rooms are clean and comfortable.

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Joss, I'm so sorry you had so much trouble getting into the lot. But I am glad you were finally able to get here! It's also a delight to hear that we were a "welcome" first stop on your long road trip. I will definitely pass your comments along to the restaurant and cleaning staff. Thanks, Joss. We'd love to... More

Shira K

Jerusalem, Yerushalayim, Israel

30 reviews

20 hotel reviews

Reviews in 22 cities

“Comfortable inexpensive stay”

Reviewed April 8, 2013 via mobile

You can tell the hotel was really old but remodeled nicely! Small but spacious room very comfy bed. I wouldnt eat the breakfast tho not worth it. Great location across the street from a shopping center and easy access to highway.

Hi Shira! Thanks for the review. It is always a delight to hear when one of guests appreciates the renovation -- we are very proud of it! And although the driveway can be tricky, we agree that the location is great, too. Thanks again, Shira. We hope to see you aon your next visit! More

caseyj66

Huntsville AL

3 hotel reviews

Reviews in 3 cities

7 helpful votes

“Great value for a great stay”

Reviewed March 31, 2013

Our family of four had a great stay at this hotel. Facilities are well kept, location is in a safe area of the city, nice, modern decor, comfortable beds and room, friendly staff (Alexis, Cornelius were awesome!), nice amenities, close to lots of choices for shopping and dining. Hotel provides lots of features for a comfortable stay at a great... More

See 9 more reviews by caseyj66 for Memphis

Hi caseyj66, Thank you so much for the feedback! I was extremely happy to read about your experience with us last week. I have shared your comments with not only Alexis, Giddeon, and Cornelius, as well as the rest of the management staff, particularly about the non-slip and vents. We always want to make sure our guest feel well taken... More

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Four Points by Sheraton Memphis East Hotel

Four Points by Sheraton Memphis East

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