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All 134 Memphis hotels

Four Points by Sheraton Memphis East

3.0 of 5 Hotel   |   5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)
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Ranked #36 of 134 Hotels in Memphis
A recent review
4 of 5 stars reviewed 2 days ago
nprvl Naperville, Illinois
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140 reviews from our community

Traveler rating
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    64
    32
    11
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Naperville, Illinois
Top Contributor
175 reviews 175 reviews
20 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Surprisingly nice stay. Everything went much better than I could have imagined. The perfect kind of night where absolutely nothing went wrong and everything was right. Swift and easy check in. Pleasant staff. Great lobby, nice place to hang out. Large room, bathroom was a bit tight was my only negative observation. Nice comfortable bed and a very restful night.... More

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Moorpark, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago NEW

I have stayed at the 4-Points Memphis East numerous times. Staff is always courteous, restaurant next door (River Oaks) is off the hook, rooms are decent (in-room a/c takes a bit of adjustment due to the noise). All said, for the price and location will certainly return.

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McDonough, Georgia
Contributor
20 reviews 20 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived just a little after dinner time and the staff was nice. The room was up to typical Sheraton standard - clean - comfortable. Free internet - go speed - and complementary bottled water in the room. Did a face plant into the King Sized bed and the next thing was the alarm going of in the AM. Breakfast was... More

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Senior Contributor
24 reviews 24 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This was my second stay at this hotel. Just as pleased as the first stay. It's easy access to the freeway, restaurants and light shopping are a big plus. Rooms are clean and quiet with no traffic noise. Elevators come quickly. They have breakfast but as well but I never woke up in time to try it. Management is doing... More

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Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi! Thanks, Dave! We really appreciate your review. We plan to keep getting it right for you on any of your subsequent stays. And if there is ever anything we can do to make you more comfortable while you're here, or if something unfortunately doesn't run perfectly, just let us know. We're always happy to take care of it for... More

Lees Summit, Missouri, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Just finished a meeting held here at the hotel and had a great visit! Love the free water in the guest rooms, and the free internet! Great contemporary feel, and the rooms were clean and spacious. Will definitely be back here!

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Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi Sarah! Thanks for writing! I'm so glad to hear you liked our Four Points Free Stuff. Please come back and see us anytime. We'd love to make sure your next visit was as great as your first! More

Orange County, CA
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was not impressed with this property. The service wasn’t great it wasn’t bad but it wasn’t good. The room was ok. The bathroom was so small that when you were using it you couldn’t close the door without hitting your knees. The shower wasn’t cleaned very well. There were strands of hair on the shower wall, not a whole... More

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Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Please don't take your life into your hands! The hotel's parking lot can only be accessed from Poplar Avenue's westbound lanes. When traveling eastbound, as you would if you have just exited Interstate 240, you have two options. You can either take the U-turn lane or, if the traffic is to heavy to get to the U-turn lane, continue east... More

Chicago, Illinois
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 13, 2014

We stayed here overnight on our way home to Chicago, IL from Austin, TX. The hotel was a very long way from West Memphis and therefore took us a great distance out of the way and we went through a very scary part of Memphis to get there. Upon finally arriving to the hotel, the front desk lady was very... More

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Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi Lovetotravel, I'm sorry our hotel wasn't what you were looking for Our East Memphis location is in one of the most affluent neighborhoods in Memphis, so I hope you felt better about where you were when you arrived. It is, however, on the east side of Memphis, TN, which is about 30 minutes from West Memphis, AR. As for... More

Boston
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 12, 2014

You take you life into your hands getting here, you have to make a crazy to 200 degree turn through oncoming traffic then shoot into the parking lot. But once you're there everything is care free, there are a lot of commerce locally, so it's a great area. The staff is very friendly and eager to please, the room was... More

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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

Perfect for business travelers. I had no problems. This seems like a much safer option than some other hotels closer to the airport. Free shuttle which they booked ahead of time to ensure timely departure, newly renovated everything, comfy bed, complimentary bottled water in the rooms, free breakfast. Chris helped me sign up with their rewards program. I was here... More

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Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi Smackqueline! You're right on the money, there. Four Points are designed to deliver what matters most to business travelers. We're so glad this resonated positively with you! Also, welcome to the Starwood Preferred Guest program, the most award winning hotel loyalty program of the last 15 years! We're delighted to have you as a memeber. Come back and see... More

Charlotte, North Carolina
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 9, 2014

The hotel seems a little older however the room was nice and clean. The bathroom is a tad small. The air conditioner is extremely loud and it's hard to watch tv while the air is running. The hotel is in a convenient area with shopping and dining nearby. All in all I would stay here again.

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Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi there, Nickl10! Thanks for taking the time to write. We're glad you you had a good stay and we'd love to see you again. More

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Additional Information about Four Points by Sheraton Memphis East

Address: 5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Memphis East 3*
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Also Known As:
4 Points By Sheraton Memphis East
Four Points By Sheraton Memphis East Hotel Memphis
Park Place Memphis
Memphis Park Place Hotel

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