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Four Points by Sheraton Memphis East

3.0 of 5 5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)
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Four Points by Sheraton Memphis East
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Four Points by Sheraton Memphis East
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157 reviews from our community

Traveler rating
    36
    69
    34
    14
    4
See reviews for
42
36
9
46
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Carlton,MN
Top Contributor
59 reviews 59 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel was located in loop of businesses and has only one entrance and exit and of course not the easiest to get in and out of. GPS stated we were there but signs weren't that visible. Went around loop and helped by young man with "smart phone" and he gave us better directions. We arrived and checked in. All was... More 

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I was not all that impressed by this Four Points. The hotel is old with noisy elevators. The bed was very uncomfortable, I thought it was a blow-up camping mattress. The bathroom did not seem all that clean. As an SPG Platinum member, I have seen many properties and this is not at the top of my list. Additionally, the... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I loved staying here! It was really hard to get to the hotel if you didn't know how to get around. I loved how clean it was and that it was smoke free. I didn't know about the $50 deposit and when we checked in the front desk women was rude and I felt like she wasore into her phone... More 

Was this review helpful? Yes 1
Sligo, Ireland
Top Contributor
104 reviews 104 reviews
34 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After 2 long flights from Ireland my fiancé checked into the Sheraton, we picked the hotel because we just wanted to chill out and relax for our first night and liked the reviews for a The River Oaks restaurant next door to the hotel! The reception staff were great, they checked us in quickly to our lovely room and after... More 

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Top Contributor
122 reviews 122 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not my first stay here, and I'm sure I'll be back again! It's just a good solid option. The restaurant in the out lot is very good as well. The staff is always so friendly and hospitable here. I really appreciate it. For whatever reason this last stay the road noise was a little louder than I remembered it, but... More 

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La Grange, Illinois
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 20, 2014

We drove here with three children under six from Chicago and it was late in the evening when we arrived. The receptionists were friendly and it wasn't difficult to find our rooms. There wasn't that much traffic on the busy street nearby and we slept through the night with no loud noise to wake us up or keep us awake.... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear James F, We are thrilled you had great service and loved our clean and comfortable accommodations during your recent stay. Thank you for taking the time to share your review with us, and we hope to see you again in the future. Take care. More 

Appleton, Wisconsin
Top Contributor
81 reviews 81 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 13, 2014

I stayed here for a night during a business trip to Memphis. The customer service was absolutely amazing!! We were picked up promptly at the airport and the driver even stopped on the way to the hotel so we could grab lunch before we went to visit our customer. They were also kind enough to shuttle us to our customer!... More 

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New York City, New York
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed November 9, 2014

We chose this hotel due to a late arrival after a day of driving and wished we had not as it was to late to go somewhere else. The images of the lobby are deceptive because it seems none of the $ went into the rooms. The carpet was worn through in multiple places and the overall condition of the... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear 10022, Thank you for your review. We are disheartened to hear we failed to meet your expectations during your most recent visit at our hotel. Our team is dedicated to maintaining top notch accommodations, so we apologize for the condition of your guest room and bed as we want our guests to have a comfortable stay. Rest assured, your... More 

Los Angeles, California
Contributor
18 reviews 18 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 8, 2014

The hotel is located in between the east and west lanes of Poplar Avenue which is a major thoroughfare with quite a bit of traffic. The rooms are not very well insulated from the outside and as a result you can hear the constant traffic. The rooms are fine but in need of an upgrade. The service at check in,... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear FoodyFoodFood, Thank you for taking the time to write us a review. While we are delighted to hear you had great service while visiting us, we are disheartened to hear you were not fully satisfied with our hotel. We aim to provide our guests with a quiet atmosphere so they can have the most relaxing stay, and we are... More 

Philadelphia, PA
Top Contributor
234 reviews 234 reviews
79 hotel reviews
185 helpful votes 185 helpful votes
3 of 5 stars Reviewed November 5, 2014

Nice hotel. The room i was in had stains on the carpet but it was clean. The gym is a big plus. Nice work out equipment and very friendly woman at the front desk. Rooms are due for an update but overall a good experience.

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Additional Information about Four Points by Sheraton Memphis East

Address: 5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Memphis East 3*
Number of rooms: 123
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Also Known As:
4 Points By Sheraton Memphis East
Four Points By Sheraton Memphis East Hotel Memphis
Park Place Memphis
Memphis Park Place Hotel

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