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Four Points by Sheraton Memphis East

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5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)
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Four Points by Sheraton Memphis East
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Four Points by Sheraton Memphis East
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178 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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ARKANSAS
Level Contributor
63 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great place for a quick stop. Beds are very comfortable. No free breakfast. Elevators were like a sauna. Sheesh...change those lights! bathroom is tiny. Fridge in room, tv works great.Good location and safe.

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Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Four Points is usually a solid travel brand but this hotel is just ok. While the lobby is nice and the staff is friendly, there are some things that detract from the overall experience. The elevators need some TLC. Doors are very noisy and many of floor the buttons are cracked to the point you wonder if you might get... More 

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Atlanta, Georgia
Level Contributor
419 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful omelettes in the breakfast room. Be sure to request a made to order omlette! Comfortable room with an especially nice bed. Bathroom is a bit small, but adequate. Only disappointment was that the exercise room was closed because the door lock didn't work. See you next time were come to Memphis!

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Northport, Alabama
Level Contributor
91 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The bathrooms are small, but the rooms are quite spacious. However, the bathroom door rubs against the toilet when closing it. No bathroom should be THAT small. Bathroom size aside, the room itself is nice. Plenty of space for a chair and desk, but there is no closet for hanging clothes. The service was good, although breakfast is overpriced with... More 

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California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I tried to order room service, but even though all of the printed literature in the room said that their kitchen was supposed to close at 10p, when I tried to order at 9.15pm, I was told on the phone that the kitchen had already closed at 9pm. The sink in the bathroom is blocked because the plug is stuck... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear secretbean, Our team strives to provide the very best experience, and it’s clear that your stay was wrong from the start. We truly regret the complications you encountered at our hotel. Please rest assured that your comments have been addressed with our team and properly handled so we may improve guest experience for future guests. Again, we are very... More 

Maumelle, AR
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 26, 2015

My family and I stayed here for a one night stay. I'm glad that's all we booked it for. It was "ok" for the price. But I couldn't help but notice that the room and bathroom wasn't as clean as it could have been. The bathrooms are TINY! Checkout isn't until noon but we had housekeeping trying to come in... More 

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Las Vegas, Nevada
Level Contributor
3 reviews
5 of 5 stars Reviewed May 25, 2015

I have stayed here three times since January 1, 2015. Everyone is very friendly and goes out of there way to make your stay comfortable. Breakfast service is great and food terrific. I will stay here again.

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Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear Dick G, Thank you for your strong loyalty to our hotel and for taking the time to provide us with your review. We’re thrilled to hear we continue to exceed your expectations and always enjoy your stays at our hotel. We will be sure to share your kind comments with our team, and look forward to hosting you again... More 

Lake Saint Louis, Missouri
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed May 20, 2015

My wife and I spent three nights in the Four Points this past Friday - Sunday nights. Initially I was disappointed with the drive from Downtown to East Memphis (mostly because I wanted to stay in the city) but as we became more comfortable with the drive and considered the savings by not staying in the city it wasn't bad... More 

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Hot Springs Village, Arkansas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

Clean, friendly atmosphere. Great breakfast each morning. Easy access to any direction. Variety of cuisines nearby. Very service oriented. Look forward to staying there again. Bed was very comfortable.

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Canberra, Australia
Level Contributor
132 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed May 5, 2015

We stayed here in January, it was cold, but we didn't need the heater on during the night. The room was comfortable. The bed was big, a little firm and flat feeling, the pillows were ok. Our sleep quality was adequate. Located on a highway, and with our room facing it, there wasn't alot of traffic noise which was nice.... More 

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