We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Memphis East

Hotel website
Hotel deals
5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)
Special Offer
Breakfast for 2 Included
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Four Points by Sheraton Memphis East
View Map
Add Photo Write a Review

187 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    46
    74
    43
    17
    7
See reviews for
49
43
10
57
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (187)
  • Mar-May only
    (54)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (31)
All months
Las Vegas, Nevada
Level Contributor
94 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Though Four Points is a budget brand, the style and service within the hotel are 4 Star. Each employee was sincerely hospitable. Each time I came through the lobby I was welcomed back. Everyone was cheerful and a delight to be around. Lobby was stylist with a nicer than most breakfast area. Rooms were quite nice. Great beds and very... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Checked in here at 5:00pm and as I was parking my car, a car pulled up near my car in high speed. A guy came out signaling something, I got scared and pulled my car back to the hotel lobby. That guy came again in hotel lobby asking for cash. I denied having any cash. I went inside the hotel... More 

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Should not be called a Sheraton! The elevators had no air and were stuffy! A hotel in MEMPHIS in JULY should have AC everywhere. The areas near the elevators had a musty smell. Rooms were ok. Overpriced for what you get. Decent if you just want a place to sleep for a few hours and then leave. Do not stay... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear mhp781, We are disheartened you were disappointed with your recent stay at our hotel. We aim to provide a comfortable environment for our guests, and we apologize for the discomfort caused by the lack of AC. Rest assured, this has since been rectified and working properly for a more enjoyable atmosphere. We regret this put a damper on your... More 

Walker, Louisiana
Level Contributor
49 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Looks really nice upon entrance, but it goes a little downhill from there. The elevators have no air whatsoever, one of our rooms had a brown stain on the sheets, and some serious funk on the shower soap/shampoo dispensers. My room was ok aside from some sagging wallpaper. Both had terrible views. They could use some help on the front... More 

Was this review helpful? Yes
Gastonia, North Carolina
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is about 11 miles from downtown Memphis and 15 miles from Graceland, so it was an ideal spot for our plans. It was a nice hotel with friendly staff. They asked how my day had been and when I said we had had to spend 5 hours at the hospital with my husband who had a gall stone attack... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear Melanie W, Our team strives to provide outstanding service to our guests, so we are pleased to hear you encountered just that from our friendly team during your recent stay. Thank you for taking the time to share your experience with us, and we hope to see you again soon. All the best More 

Maryland Heights, Missouri
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 23, 2015

We stayed here on the last night of our vacation. We arrived after a long drive that took us just over half way from our vacation to our home. We were tired. The staff was wonderful. They got us into our room quickly and were very friendly. The welcomed us with smiles. The room was a good size and very... More 

Was this review helpful? Yes
Brussels, Belgium
Level Contributor
65 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed July 23, 2015

I stayed here for three nights in July and wouldn't mind returning here again. Bed was good, shower was fine and it was silent at night (even if close to a busy road). So this hotel has got the most important things right. I had an older room that didn't look like the rooms they advertise. Also the airconditioning made... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2015

The entire stay was great! Clean halls, lobby, elevator, room, bathrooms, etc. Comfy sheets and beds. Great breakfast. Friendly staff at the front desk and in the restaurant. Easy to get to, just off the highway. Would go again in a heartbeat!

Was this review helpful? Yes 1
Harrison, Arkansas
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 10, 2015 via mobile

We chose this hotel based solely on location (and other reviews). If you're going to several different areas of Memphis, this is very centrally located. We were very pleased with the hotel--the lobby as well as the rooms looked recently remodeled, and well taken care of. We thought it was a great price for the quality of the room. If... More 

Was this review helpful? Yes 1
ARKANSAS
Level Contributor
68 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 2, 2015

Great place for a quick stop. Beds are very comfortable. No free breakfast. Elevators were like a sauna. Sheesh...change those lights! bathroom is tiny. Fridge in room, tv works great.Good location and safe.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Hotel & grounds (2)
Viewed
View from room (4)
Viewed
Room/suite (8)
Viewed
Bathroom (6)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (8)
Viewed
Dining (2)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (2)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Memphis hotels
0.4 mi away
Hyatt Place Memphis Primacy Parkway
0.2 mi away
Hilton Memphis
Hilton Memphis
#33 of 134 in Memphis
3.5 of 5 stars 421 reviews
6.0 mi away
Four Points By Sheraton Memphis-Southwind
Show Prices
Show Prices
Show Prices
0.2 mi away
Staybridge Suites Memphis - Poplar Ave East
0.3 mi away
Courtyard by Marriott Memphis East/Park Avenue
0.5 mi away
Hampton Inn & Suites Memphis-Shady Grove Road
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay