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All 134 Memphis hotels

Four Points by Sheraton Memphis East

3.0 of 5 Hotel   |   5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)
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Ranked #40 of 134 hotels in Memphis
A recent review
4 of 5 stars reviewed 6 days ago
Dave1243
  • Reviews (137)
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137 people have reviewed this hotel

Traveler rating
    30
    61
    32
    11
    3
See reviews for
41
31
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38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This was my second stay at this hotel. Just as pleased as the first stay. It's easy access to the freeway, restaurants and light shopping are a big plus. Rooms are clean and quiet with no traffic noise. Elevators come quickly. They have breakfast but as well but I never woke up in time to try it. Management is doing... More

Was this review helpful? Yes 1
Lees Summit, Missouri, United States
1 review
5 of 5 stars Reviewed 1 week ago

Just finished a meeting held here at the hotel and had a great visit! Love the free water in the guest rooms, and the free internet! Great contemporary feel, and the rooms were clean and spacious. Will definitely be back here!

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Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi Sarah! Thanks for writing! I'm so glad to hear you liked our Four Points Free Stuff. Please come back and see us anytime. We'd love to make sure your next visit was as great as your first! More

Orange County, CA
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was not impressed with this property. The service wasn’t great it wasn’t bad but it wasn’t good. The room was ok. The bathroom was so small that when you were using it you couldn’t close the door without hitting your knees. The shower wasn’t cleaned very well. There were strands of hair on the shower wall, not a whole... More

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Chicago, Illinois
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here overnight on our way home to Chicago, IL from Austin, TX. The hotel was a very long way from West Memphis and therefore took us a great distance out of the way and we went through a very scary part of Memphis to get there. Upon finally arriving to the hotel, the front desk lady was very... More

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Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi Lovetotravel, I'm sorry our hotel wasn't what you were looking for Our East Memphis location is in one of the most affluent neighborhoods in Memphis, so I hope you felt better about where you were when you arrived. It is, however, on the east side of Memphis, TN, which is about 30 minutes from West Memphis, AR. As for... More

Boston
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

You take you life into your hands getting here, you have to make a crazy to 200 degree turn through oncoming traffic then shoot into the parking lot. But once you're there everything is care free, there are a lot of commerce locally, so it's a great area. The staff is very friendly and eager to please, the room was... More

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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Perfect for business travelers. I had no problems. This seems like a much safer option than some other hotels closer to the airport. Free shuttle which they booked ahead of time to ensure timely departure, newly renovated everything, comfy bed, complimentary bottled water in the rooms, free breakfast. Chris helped me sign up with their rewards program. I was here... More

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Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi Smackqueline! You're right on the money, there. Four Points are designed to deliver what matters most to business travelers. We're so glad this resonated positively with you! Also, welcome to the Starwood Preferred Guest program, the most award winning hotel loyalty program of the last 15 years! We're delighted to have you as a memeber. Come back and see... More

Charlotte, North Carolina
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel seems a little older however the room was nice and clean. The bathroom is a tad small. The air conditioner is extremely loud and it's hard to watch tv while the air is running. The hotel is in a convenient area with shopping and dining nearby. All in all I would stay here again.

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Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi there, Nickl10! Thanks for taking the time to write. We're glad you you had a good stay and we'd love to see you again. More

Dallas, Texas
Top Contributor
128 reviews 128 reviews
20 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The best thing about this hotel is probably the staff. Everyone was so nice and went out of their way to be helpful. The hotel itself is pretty small. It appears to be the Four Points concept to maximize the use of space. The lobby, the elevators, the rooms, the bathrooms - everything is designed to pack as much as... More

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Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi Dallas Traveler3! I will be sure to share your sentiments with the staff! It's hearing things like what you wrote that is the reason they do what they do. As for the size of the guest and bath rooms, you are right in that the majority of our guests are by themselves visiting businesses in the area for a... More

Memphis, Tennessee
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had to stay here while my kitchen in my home was being remodeled after a water leak. One of the friendliest hotels I have ever stayed. The staff was outgoing, accommodating and helpful. Wed night is a meet and greet with free beer and BBQ for guests. The rooms are comfortable and roomy. Most importantly it is CLEAN. Great... More

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Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi RiverRat227! We were glad to have you! We only wish it could have been under more fortunate circumstances. I'm so happy to hear you enjoyed Best Brews and Barbecue on Wednesdays. It's really great time without a lot of fuss. And, of course, friendly, clean, and comfortable are the foundation of any good stay. Come back and see us... More

Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Pros: The staff were all nice and helpful, the breakfast buffet was great (and the staff at breakfast were especially nice), the pool was adequate for kids to enjoy, the gym was pretty decent, and the rates were quite reasonable. Cons: Entering and exiting the parking lot is as harrowing as others have said. There is no restaurant or bar... More

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Additional Information about Four Points by Sheraton Memphis East

Address: 5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Memphis East 3*
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Also Known As:
4 Points By Sheraton Memphis East
Four Points By Sheraton Memphis East Hotel Memphis
Park Place Memphis
Memphis Park Place Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#9 Best Value Hotel in Memphis
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton Memphis East hotel is near the business corridor, Beale Street, and Graceland. This Memphis hotel offers a complimentary airport shuttle and free wifi with guest's hotel room. ... more   less 
Number of rooms
123

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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