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Four Points by Sheraton Memphis East

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5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)
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Breakfast for 2 Included
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Four Points by Sheraton Memphis East
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Four Points by Sheraton Memphis East
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182 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maryland Heights, Missouri
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here on the last night of our vacation. We arrived after a long drive that took us just over half way from our vacation to our home. We were tired. The staff was wonderful. They got us into our room quickly and were very friendly. The welcomed us with smiles. The room was a good size and very... More 

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Brussels, Belgium
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here for three nights in July and wouldn't mind returning here again. Bed was good, shower was fine and it was silent at night (even if close to a busy road). So this hotel has got the most important things right. I had an older room that didn't look like the rooms they advertise. Also the airconditioning made... More 

Was this review helpful? Yes 1
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The entire stay was great! Clean halls, lobby, elevator, room, bathrooms, etc. Comfy sheets and beds. Great breakfast. Friendly staff at the front desk and in the restaurant. Easy to get to, just off the highway. Would go again in a heartbeat!

Was this review helpful? Yes 1
Harrison, Arkansas
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We chose this hotel based solely on location (and other reviews). If you're going to several different areas of Memphis, this is very centrally located. We were very pleased with the hotel--the lobby as well as the rooms looked recently remodeled, and well taken care of. We thought it was a great price for the quality of the room. If... More 

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ARKANSAS
Level Contributor
63 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great place for a quick stop. Beds are very comfortable. No free breakfast. Elevators were like a sauna. Sheesh...change those lights! bathroom is tiny. Fridge in room, tv works great.Good location and safe.

Was this review helpful? Yes 1
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 24, 2015

Four Points is usually a solid travel brand but this hotel is just ok. While the lobby is nice and the staff is friendly, there are some things that detract from the overall experience. The elevators need some TLC. Doors are very noisy and many of floor the buttons are cracked to the point you wonder if you might get... More 

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Atlanta, Georgia
Level Contributor
424 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed June 22, 2015

Wonderful omelettes in the breakfast room. Be sure to request a made to order omlette! Comfortable room with an especially nice bed. Bathroom is a bit small, but adequate. Only disappointment was that the exercise room was closed because the door lock didn't work. See you next time were come to Memphis!

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Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear panpanda, We’re thrilled you had a great stay and loved our comfortable rooms and delicious breakfast. We apologize for the inconvenience of our fitness room being closed, but it should be up and running normally upon your next visit. Thank you for your review, and we look forward to seeing you again soon. All the best More 

Northport, Alabama
Level Contributor
95 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 11, 2015

The bathrooms are small, but the rooms are quite spacious. However, the bathroom door rubs against the toilet when closing it. No bathroom should be THAT small. Bathroom size aside, the room itself is nice. Plenty of space for a chair and desk, but there is no closet for hanging clothes. The service was good, although breakfast is overpriced with... More 

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California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 8, 2015

I tried to order room service, but even though all of the printed literature in the room said that their kitchen was supposed to close at 10p, when I tried to order at 9.15pm, I was told on the phone that the kitchen had already closed at 9pm. The sink in the bathroom is blocked because the plug is stuck... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear secretbean, Our team strives to provide the very best experience, and it’s clear that your stay was wrong from the start. We truly regret the complications you encountered at our hotel. Please rest assured that your comments have been addressed with our team and properly handled so we may improve guest experience for future guests. Again, we are very... More 

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Maumelle, AR
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 26, 2015

My family and I stayed here for a one night stay. I'm glad that's all we booked it for. It was "ok" for the price. But I couldn't help but notice that the room and bathroom wasn't as clean as it could have been. The bathrooms are TINY! Checkout isn't until noon but we had housekeeping trying to come in... More 

Was this review helpful? Yes 1
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