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Four Points by Sheraton Memphis East

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5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)
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Four Points by Sheraton Memphis East
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205 Reviews from our TripAdvisor Community

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Minneapolis
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 29, 2015

I have tried several of the area hotels and I like this one. Even though it can be a bit challenging to get to, due to the local highway construction, here's what I like about it. Close to many dining options. River Oaks is right across the parking lot, a very nice if pricey restaurant. Good room fans and reasonably... More 

Helpful?
Thank 49TC28
Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear 49TC28, We’re happy to hear that our hotel is your favorite in the Memphis area and that you enjoy our great location and comfortable rooms in addition to our Best Brews and BBQ events. Thank you for your review, and we look forward to hosting you again soon. All the best More 

Chesterfield, Missouri
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed December 28, 2015

We had a very good experience at the hotel. My family visited for the holidays and needed 3 rooms. I booked all the rooms on points. My daughter had some room upgrades available, but did not book the room. The front desk allowed us to use her upgrades to provide breakfast for the people in all 3 rooms. The hotel... More 

Helpful?
Thank Mark R
Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear Mark R, We're thrilled to hear you and your family had a great stay with us over the holidays. It's always our team's goal to provide the very best service to our guests, so it's our pleasure to make your stay memorable. Thank you for taking the time to write us a review, and we hope to see you... More 

Riga
Level Contributor
108 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed December 23, 2015

Older hotel, but renovated and now modern. Good-sized rooms and good location. Hard to access hotel from road (not intuitive). Staff were helpful and friendly - everything needed in a basic, comfortable hotel with decent pricing.

Helpful?
1 Thank Marc B
Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear Marc B, Thank you for your review. Our team strives to deliver the very best experience for our guests, so we are pleased to hear you encountered just that during your stay. We appreciate you taking the time to write us a review about your experience and we hope to host you again soon. All the best More 

Florida
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed December 18, 2015 via mobile

Nice place at first. Staff can use some more livelihood when interacting. Check out had only one person working so I just dropped my keys and had to call back for my invoice. Housekeeping had issues in cleaning the room as it wasn't very detailed.

Helpful?
Thank tommyboy30
Madison, MS
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 23, 2015

If you are a timid driver and will be arriving/leaving during rush hour or at night, this may not be the hotel for you. Getting to the hotel when coming from the west requires very quickly getting across 3 lanes of fast moving traffic and then having to pull into the parking lot from a very fast moving street. If... More 

Helpful?
Thank PaulaBinMississippi
Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear PaulaBinMississippi, We’re pleased to hear you enjoyed your stay and liked our comfortable beds, delicious breakfast, and friendly team. Thank you for sharing your review with us, and we hope to host you again in the future. All the best More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 14, 2015

This is the worst hotel I have ever stayed at. I went there with a colleague for work and the hotel was tired and dirty but worst of all I had the biggest roach I have ever seen in my life in my room. It was half the size of my fist! I called down and they came up and... More 

Helpful?
Thank Rahul M
Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear Rahul M, We are very sorry for your disappointing experience with us as we certainly understand your frustration. I assure you, we take pests of any kind very seriously, and we sincerely apologize for what you encountered during your stay. It is our goal to provide each guest with a comfortable stay, and we regret this was not your... More 

Decatur, Illinois
Level Contributor
120 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed October 31, 2015

Booked this place through an internet provider for a very low, good price. Was pleasantly surprised by the room. King size bed, nice linens on the bed, big nice furniture. Loved the shampoo, conditioner and shower was dispensers in the shower. Room was very modern. Perfect.

Helpful?
Thank Cinthom
Chattanooga, TN
Level Contributor
182 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed October 16, 2015

I didn't realize when I booked this hotel that it basically sits on an island in between two highways. To reach the entrance of the hotel, it feels like you take an exit left, the oncoming one-way traffic is coming over a hill, so you can't see down the road far enough to pull out with any care, so you... More 

Helpful?
Thank pantsonfire99
Mississippi
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 14, 2015

Our room smelt like heavy cologne and body odor. We thought the room just needing airing out but after returning from dinner it still had a horrible smell. In addition, the room had only two electrical plugs that were anywhere near the bed. Also, the bathroom was incredibly small. Over not a highly recommended hotel.

Helpful?
Thank l7r123
Dallas, Texas
1 review
5 of 5 stars Reviewed October 13, 2015

My girlfriend and I stayed at this hotel for 2 nights this past weekend, and really enjoyed ourselves! The facilities were clean, updated, the staff was polite, and the facility was quiet. The parking lot and surrounding areas seems very safe. They have a new shopping center across the street with various chain restaurants and retailers in it. This hotel... More 

Helpful?
Thank Rob U
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