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All 135 Memphis hotels

Four Points by Sheraton Memphis East

3.0 of 5 Hotel   |   5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)
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Ranked #39 of 135 Hotels in Memphis
A recent review
5 of 5 stars reviewed 4 weeks ago
Deborah H Tallahassee, Florida
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145 reviews from our community

Traveler rating
    32
    66
    32
    11
    4
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41
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Conway, Arkansas, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Got home from a 2 night stay and the backs of my legs were just riddled with bites. Now we have to wash and spray and hope that we did not bring them home. Staff was very attentive and polite. Everything looked clean and proper. Water pressure for the shower was low. Noise level was acceptable. If not for the... More

Was this review helpful? Yes 2
Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi Jay W, Please know that we take reports of bed bugs extremely seriously. Bed bugs spread by “hitching a ride” on travelers’ clothes and luggage, so even an uninfested site may acquire some if visited by a traveler unknowingly carrying them. This is why, at even the suggestion of bed bugs, our standard operating procedure mandates the reported room,... More

Tallahassee, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My sister and I stayed here for Elvis Week in August. It was a great stay and it was our second stay here. It is a bit scary getting into the parking lot, but we had quite a lot of practice since we were in between Graceland and downtown where most of all of Elvis Week functions occur. It was... More

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Woodbridge, Virginia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 22, 2014

I have stayed at this property many times. Starwood did a nice job converting this property from whatever it was before. The Lobby and fitness center are nice. The outdoor pool area is oddly positioned but at least there is one given the space. The elevators need a re-do and were extremely hot even though the halls of each floor... More

Was this review helpful? Yes 1
Memphis, Tennessee
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 22, 2014

I live in downtown Memphis and stayed here for a quiet stay-cation. The front desk staff was extremely friendly at check-in, and the rooms were nice, new and modern. My only issue was several dark stains on the carpeting in our room. This location is very close to shopping and plenty of restaurants. I would definitely recommend this property to... More

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Naperville, Illinois
Top Contributor
190 reviews 190 reviews
20 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed September 16, 2014

Surprisingly nice stay. Everything went much better than I could have imagined. The perfect kind of night where absolutely nothing went wrong and everything was right. Swift and easy check in. Pleasant staff. Great lobby, nice place to hang out. Large room, bathroom was a bit tight was my only negative observation. Nice comfortable bed and a very restful night.... More

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Moorpark, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 11, 2014

I have stayed at the 4-Points Memphis East numerous times. Staff is always courteous, restaurant next door (River Oaks) is off the hook, rooms are decent (in-room a/c takes a bit of adjustment due to the noise). All said, for the price and location will certainly return.

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McDonough, Georgia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 6, 2014

Arrived just a little after dinner time and the staff was nice. The room was up to typical Sheraton standard - clean - comfortable. Free internet - go speed - and complementary bottled water in the room. Did a face plant into the King Sized bed and the next thing was the alarm going of in the AM. Breakfast was... More

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 27, 2014 via mobile

This was my second stay at this hotel. Just as pleased as the first stay. It's easy access to the freeway, restaurants and light shopping are a big plus. Rooms are clean and quiet with no traffic noise. Elevators come quickly. They have breakfast but as well but I never woke up in time to try it. Management is doing... More

Was this review helpful? Yes 1
Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi! Thanks, Dave! We really appreciate your review. We plan to keep getting it right for you on any of your subsequent stays. And if there is ever anything we can do to make you more comfortable while you're here, or if something unfortunately doesn't run perfectly, just let us know. We're always happy to take care of it for... More

Lees Summit, Missouri, United States
1 review
5 of 5 stars Reviewed August 20, 2014

Just finished a meeting held here at the hotel and had a great visit! Love the free water in the guest rooms, and the free internet! Great contemporary feel, and the rooms were clean and spacious. Will definitely be back here!

Was this review helpful? Yes
Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Hi Sarah! Thanks for writing! I'm so glad to hear you liked our Four Points Free Stuff. Please come back and see us anytime. We'd love to make sure your next visit was as great as your first! More

Orange, California
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 17, 2014

I was not impressed with this property. The service wasn’t great it wasn’t bad but it wasn’t good. The room was ok. The bathroom was so small that when you were using it you couldn’t close the door without hitting your knees. The shower wasn’t cleaned very well. There were strands of hair on the shower wall, not a whole... More

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Cortney O, Manager at Four Points by Sheraton Memphis East, responded to this review

Please don't take your life into your hands! The hotel's parking lot can only be accessed from Poplar Avenue's westbound lanes. When traveling eastbound, as you would if you have just exited Interstate 240, you have two options. You can either take the U-turn lane or, if the traffic is to heavy to get to the U-turn lane, continue east... More

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Additional Information about Four Points by Sheraton Memphis East

Address: 5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Memphis East 3*
Number of rooms: 123
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Also Known As:
4 Points By Sheraton Memphis East
Four Points By Sheraton Memphis East Hotel Memphis
Park Place Memphis
Memphis Park Place Hotel

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