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Four Points by Sheraton Memphis East

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5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)
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Four Points by Sheraton Memphis East
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Four Points by Sheraton Memphis East
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161 reviews from our community

Traveler rating
    38
    69
    36
    14
    4
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43
36
10
46
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Little Rock, Arkansas
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Front desk personnel was a little put out to come out & check me in. But the clerk checking me out was very nice. Rooms are ok- very small bathroom. Bed was so-so. I actually used Priceline & find that every time regardless of the hotel chain you always get double beds & usually the first floor or right by... More 

Was this review helpful? Yes 2
Paducah, Kentucky
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 of 5 stars Reviewed February 11, 2015 via mobile

This is a renovated hotel that they've done an alright job with. Rooms are clean, beds are decent, bathroom is so small the door almost hits the toilet. The fitness room is impressive. The hotel sits on an island between the highways and is way too hard to figure out how to get into. Depending on which way your coming... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear Laura K, We are sorry to hear you were disappointed with your recent stay and did not like our accommodations or services. Achieving the highest guest satisfaction is very important to us, and we appreciate you taking the time to share your feedback with us. We will pass along your comments to our team so we may improve guest... More 

A TripAdvisor Member
5 of 5 stars Reviewed January 30, 2015

Probably the best located hotel in the area IMHO. We stayed there for 3 nights. Great decor and great friendly staff. Very clean, in fact, the lobby is constantly being cleaned, which was a little annoying sometimes. Restaurant next door was a surprise to us as well. We definitely plan to come back!

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear member, We’re thrilled to hear our hotel exceeded your expectations and that you loved our design in addition to our friendly team. Thank you for sharing with us, and we are looking forward to host you for any future trips. Take care. More 

Chicago, Illinois
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 27, 2015

I stayed at the hotel the weekend of 01/23. The rooms were clean the lobby was excellent and the employees were nice. Erica at the front desk was extremely helpful. There was one guy who worked in the hotel that threw me for a loop because he had on a cap backwards. (Weird) The rooms and hotel are up to... More 

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Carlton,MN
Top Contributor
59 reviews 59 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 19, 2015

Hotel was located in loop of businesses and has only one entrance and exit and of course not the easiest to get in and out of. GPS stated we were there but signs weren't that visible. Went around loop and helped by young man with "smart phone" and he gave us better directions. We arrived and checked in. All was... More 

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 19, 2015

I was not all that impressed by this Four Points. The hotel is old with noisy elevators. The bed was very uncomfortable, I thought it was a blow-up camping mattress. The bathroom did not seem all that clean. As an SPG Platinum member, I have seen many properties and this is not at the top of my list. Additionally, the... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2015

I loved staying here! It was really hard to get to the hotel if you didn't know how to get around. I loved how clean it was and that it was smoke free. I didn't know about the $50 deposit and when we checked in the front desk women was rude and I felt like she wasore into her phone... More 

Was this review helpful? Yes 1
Sligo, Ireland
Top Contributor
117 reviews 117 reviews
39 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed January 6, 2015

After 2 long flights from Ireland my fiancé checked into the Sheraton, we picked the hotel because we just wanted to chill out and relax for our first night and liked the reviews for a The River Oaks restaurant next door to the hotel! The reception staff were great, they checked us in quickly to our lovely room and after... More 

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Top Contributor
138 reviews 138 reviews
32 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 31, 2014

Not my first stay here, and I'm sure I'll be back again! It's just a good solid option. The restaurant in the out lot is very good as well. The staff is always so friendly and hospitable here. I really appreciate it. For whatever reason this last stay the road noise was a little louder than I remembered it, but... More 

Was this review helpful? Yes 1
La Grange, Illinois
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 20, 2014

We drove here with three children under six from Chicago and it was late in the evening when we arrived. The receptionists were friendly and it wasn't difficult to find our rooms. There wasn't that much traffic on the busy street nearby and we slept through the night with no loud noise to wake us up or keep us awake.... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Memphis East, responded to this review

Dear James F, We are thrilled you had great service and loved our clean and comfortable accommodations during your recent stay. Thank you for taking the time to share your review with us, and we hope to see you again in the future. Take care. More 

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