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Comfort Inn Memphis

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1335 McRee Street, Memphis, TN 38134 (Formerly Americas Best Value Inn)
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Comfort Inn Memphis
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98 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Johnson City, Tennessee
2 reviews
1 of 5 stars Reviewed yesterday NEW

So decide to stay in this filthy hotel never been in this hotel I just advice you ahead of time I stay in this please 07/29/2015 It was the room wet smell horrible Plus I mention when I was making the reservation please make sure the room is clean so when I saw the clean I went back to the... More 

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Scotland, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Comfortable beds, good breakfast, water/lemonade and cookies always available in the lobby, friendly staff. Trolley wasn't running when we were there, but there are buses to take you closer to downtown to Beale St etc. Nice views of the Mississippi from the upper floors.

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1 review
2 of 5 stars Reviewed 3 weeks ago

Breakfast was basically stale and not a very large variety. Why is the waffle maker always broke!?!? Pool was not working and had a layer of film on the top. They were not aware of it being broke, the jets barley had any water shooting out. Just felt old. There was only one person staffing it at peek time. There... More 

Was this review helpful? Yes
vijay p, Manager at Comfort Inn Memphis, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Bossier City, Louisiana, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We just left a sucky hotel in Brandon, Mo, so this one is an upgrade. The rooms were clean and nice. The service was great! Cons...the Wifi sucks. I was OK with it, but if you've got kids, they're going to drive you nuts when the Wifi goes down. Other than that, this hotel works.

Was this review helpful? Yes
vijay p, Manager at Comfort Inn Memphis, responded to this review

Thank you for writing a review on your recent stay.We are glad to hear that you liked our clean and comfortable room with great customer service. We apologize for the WiFi not working properly. Thank for letting us know so We can try our best to fix the problem. More 

Austin, Texas
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 17, 2015

We stopped here overnight on a road trip. The carpet in our room had a couple of ugly, grotesque looking stains on it which I eventually covered with a towel and made sure I wore socks the entire time. The free breakfast was alright...I have had much better. I actually did not eat anything...wanted a cup of coffee but both... More 

Was this review helpful? Yes
vijay p, Manager at Comfort Inn Memphis, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

1 review
2 of 5 stars Reviewed June 10, 2015

Passed by area, checked in hotel. Upon checking in, front desk staff had you sign that it wasn't included in your choice hotel rewards. Hotel staffed by members of one family. Rooms were decent and clean but needs updating. Wifi was very slow, there was no conditioner provided with shampoo. During breakfast, choice varieties were limited and doesn't look fresh.

Was this review helpful? Yes
vijay p, Manager at Comfort Inn Memphis, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Kingsport, Tennessee
Level Contributor
270 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 stars Reviewed June 5, 2015

Nice clean room, friendly staff, great pool. The downside is the elevator is tiny and the room we had was all the way on the other side of the hotel from it. I can't swear to it but I think the clerk gave me this room on purpose lol. Great price and good for a night in Memphis.

Was this review helpful? Yes
vijay p, Manager at Comfort Inn Memphis, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Nashua, New Hampshire
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 5, 2015

For distance to downtown and the price it's a deal! The pool is outside which is cool, nice view of the river and the new Bass Pro Pyramid. Didn't mind the noise myself but all the rooms with two queen beds are on the first floor only, so if you want to downgrade to two double beds you can get... More 

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vijay p, Manager at Comfort Inn Memphis, responded to this review

Thank you for writng a review but it is for wrong hotel. More 

Sheffield, England
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 20, 2015

Can't fault this hotel. Lovely room with massive bed and lots of space inc walk in wardrobe area. Microwave and fridge were a bonus. Parking is $10 per night. Rooms were cleaned and bed remade daily. Breakfast is complimentary and varied and of good quality. The staff in the breakfast area are particularly pleasant and jolly :-). The swimming pool... More 

Was this review helpful? Yes 1
North Chicago, Illinois
2 reviews
4 of 5 stars Reviewed May 19, 2015

Staff was nice if somewhat distant. Beds and room were very good. Hot breakfast very good. They did overcharge us for a safe ($1.75) which we did not use but credited it back to us when I called the from home and questioned it.

Was this review helpful? Yes
vijay p, Manager at Comfort Inn Memphis, responded to this review

Thanks for writing a review on your recent stay. We happy to hear that you liked our beds and the clean comfortable room.Sorry that you felt that $1.75 was overcharged but when you check in its written on uor folio that sign that a $ 1.50 + tax will charge for the inroom safe and it will be removed without... More 

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