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All 134 Memphis hotels

Comfort Inn Memphis

2.0 of 5 Hotel   |   1335 McRee Street, Memphis, TN 38134 (Formerly Americas Best Value Inn) (Walnut Grove - Shelby Farms PD)
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Ranked #58 of 134 Hotels in Memphis
A recent review
4 of 5 stars Reviewed July 24, 2014
Jasmine R Tuscaloosa, Alabama
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77 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Placentia, California
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 10, 2014

The entrance was crowded with smoking, loud people.Met in the lobby by a drunk who's not getting along with the smokers at the door, and needed to complain about it. Because we booked on line, only 'smoking' rooms are available. Usually, even in a dirty hotel room, the sheets are clean. In this room, they put sticky, grimy cardboard adverts... More

Was this review helpful? Yes
vijay p, Manager at Comfort Inn Memphis, responded to this review

Thank you for taking the time to tell us about your experience at our hotel. I am sorry you were disappointed on this occasion, and I apologize for any inconvenience you experienced during your stay.We sincerely appreciate your feedback, as it provides us with the information needed to correct problems and improve on the services we offer our guests. We... More

Jefferson City
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 1, 2014

Booked an hour before arriving through Orbitz. Got to the hotel with kids and they did not have the reservation. Showed them the confirmation email from Orbitz from an hour before our arrival. They told me to call Orbitz to see why they hadn't gotten the reservation. Waited an hour & made two phone calls to Orbitz before finally getting... More

Was this review helpful? Yes
vijay p, Manager at Comfort Inn Memphis, responded to this review

Thanks for writing a review on your recent stay. Sorry toy have to wait for an hour but it was not our fault you booked to orbitz and your card was charged by them showing orbitz confirmation does not help unless they don't send the reservation in our system we were not able to check you in. That why we... More

Tuscaloosa, Alabama
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 24, 2014

Me, my mom, & my son traveled to Memphis in May to visit a family member's graduation ceremony. I found this location online. Being that I work in the hotel business, I am very particular about where I stay. The gentleman who checked us in was extremely nice! He answered any questions I had about the area. The room was... More

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vijay p, Manager at Comfort Inn Memphis, responded to this review

Thanks for taking your time and writing a review on your recent stay. Its makes us proud and strive more when we get a positive review. We are glad to hear that you like our hospitality and the quite location. Sorry that you feel that our breakfast area is small.See you soon More

Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 24, 2014

This is a pretty nice hotel. The room was clean and the beds was excellent. The breakfast was good with hot and cold items. Check in and out was fast and easy. It is very quite located away from the roadway. Would stay here again.

Was this review helpful? Yes
vijay p, Manager at Comfort Inn Memphis, responded to this review

Thanks for writing the review on your recent stay. I am happy to see that the check-in and checkout was smooth and fast. You liked are bed quality , hot and cold the break fast.and the location which is convenient and easy access from I 40 but still quite. More

London, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 1, 2014

The only good thing about this so called hotel was leaving it it the morning, the room was dirty, the manager was totally unhelpful, breakfast was not fit for a dog, steer clear lots of other hotels in the area, only good point was the Mexican Resturent over the road, in 16 days in the USA would say be resturent... More

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vijay p, Manager at Comfort Inn Memphis, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Jackson, Tennessee
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 29, 2014

We booked this hotel on HHonors reward points. It was not expensive and away from downtown, which were our only two requirements. The room was clean, but a bit aged. The carpet was stained. The hotel was quiet and the breakfast was above average for a hotel of this price. The 2nd night the clerk upgraded us to a suite... More

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vijay p, Manager at Comfort Inn Memphis, responded to this review

Thank you for taking your time and writing a review on your recent stay. I am glad that you liked our suite room. I am sorry about the stain on the carpet. Thanks for letting us know so we can take care of it for the next guest. More

Texas
Top Contributor
57 reviews 57 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 22, 2014

We arrived in Memphis about 8pm without a room. We stopped at the Visitor Center (which is open late in the summer) and they called for us. The room was $109 + $10 per day parking. It is within walking distance of Beale Street (about 15 minute walk). The room was clean, had refrigerator. Beds were comfortable (though double in... More

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Johnstown, Pennsylvania
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 18, 2014

When we checked into our room, the carpet was dirty. I went to the front desk to tell them and they were very helpful and had someone immediately sweep the floors. The furniture was damaged in spots and the lamp shade on the nightstand was stained.The hotel is in need of a remodel, but for the price you pay, I... More

Was this review helpful? Yes
vijay p, Manager at Comfort Inn Memphis, responded to this review

Thank you for taking your time and filling out the survey. I apologize for the dirty carpet and the machine in the fitness center. The damage furniture and spot on the lamp shade.I am glad that you liked our breakfast. Please give us a chance so that we can prove our service will be better than before More

Lawron
2 reviews
3 of 5 stars Reviewed June 15, 2014

Room was nice until you went I to the bathroom has black stuff all round the tub. Looks like they tried to cover up mold and did a bad job. The bottom of tub is a stained brown colored. The hall way echo when people slam doors all night long. One slow elevator that takes for ever to come to... More

Was this review helpful? Yes
vijay p, Manager at Comfort Inn Memphis, responded to this review

Thank you for taking your time and filling out the survey on your recent stay. I apologize on the behalf of the housekeeping and maintenance staff for the bath tub not clean properly and you felt that the mold was around the corner of the tub.Thanks for addressing this issue so that we can correct it .Please give us a... More

Sacramento, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 15, 2014

This hotel is right on the fringe of a bad area of East Memphis, so do not plan on walking anywhere with the family. The room was clean and comfortable, the parking lot has cameras and I talked to police who were cruising through and they stated that this hotel had very little vehicle crime, considering all of the other... More

Was this review helpful? Yes
vijay p, Manager at Comfort Inn Memphis, responded to this review

Thank you for filling out the survey on your recent stay. i am glad that you like the room and easy access to I 40 i am sorry to hear that you didn't like the area but we have no crime in the area.I don't know why the police told you about the area not nice. More

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Additional Information about Comfort Inn Memphis

Address: 1335 McRee Street, Memphis, TN 38134 (Formerly Americas Best Value Inn)
Phone Number:
Location: United States > Tennessee > Memphis > Walnut Grove - Shelby Farms PD
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Memphis 2*
Number of rooms: 56
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Also Known As:
Memphis Comfort Inn

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