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Courtyard by Marriott Memphis East/Bill Morris Parkway

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3076 Kirby Parkway, Memphis, TN 38115
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Courtyard by Marriott Memphis East/Bill Morris Parkway
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Courtyard by Marriott Memphis East/Bill Morris Parkway
Courtyard by Marriott Memphis East/Bill Morris Parkway
Courtyard by Marriott Memphis East/Bill Morris Parkway
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78 Reviews from our TripAdvisor Community

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Traveler rating
    35
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    14
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the courtyard by Marriott Lenox hotel in Memphis Tennessee on July 11 and my stay was great. My room was very clean and organized and was ready when I arrived for my stay. The front desk manager was very helpful and polite during my stay. I look forward to my next stay at the courtyard by Marriott... More 

Was this review helpful? Yes
Memphis, Tennessee
2 reviews
5 of 5 stars Reviewed 1 week ago

When my non-profit organization needed a venue for a party, the outstanding staff at this hotel provided us with beautiful guest rooms, a fabulous meeting room complete with table set-up and wet bar that opened into the covered patio and pool area, and the most amazing service that any hotel staff could possibly provide! They were there to attend to... More 

Was this review helpful? Yes
Waxhaw, North Carolina
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed 1 week ago

I chose this Courtyard based on the great reviews listed here on Tripadvisor. I am sorry to say this hotel not at all a great or even good hotel. I stay at Marriott brand hotels and this one does not meet their standards or let's say my standards. First, I knew the hotel was going to be older as the... More 

Was this review helpful? Yes 1
Jonathan W, Manager at Courtyard by Marriott Memphis East/Bill Morris Parkway, responded to this review

We are very sorry for the challenges you faced with our hotel. I will be sharing these comments with both ownership and staff to correct the items you mentioned and make sure this was an isolated incident. We appreciate the feedback and will use this to improve our product and service. We hope to serve you again soon in the... More 

Canton, Michigan
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in staff was very friendly and professional. Upgraded my room along with offering directions to Germantown I think for food. With tired kids, we didn't go there but ordered out instead. Suite room was nice and comfortable. Separate living and sleeping area with fridge and microwave. Bed was very comfy. Supermarket and pharmacies close by which was great since... More 

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Jonathan W, Manager at Courtyard by Marriott Memphis East/Bill Morris Parkway, responded to this review

We thank you for all the wonderful compliments on the staff and your experience. We hope to serve you again soon. Sincerely, More 

Harrison, Arkansas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A great visit at the Courtyard by Marriott East/Lenox corporate park. Hotel is clean, newly remodeled. Has comfortable beds and flat screen television. The best though was a professional friendly staff which includes but not limited to T, Steve, Alonzo, and Alex.

Was this review helpful? Yes
Jonathan W, Manager at Courtyard by Marriott Memphis East/Bill Morris Parkway, responded to this review

Thank you for such great feedback on your experience with our hotel. We hope to serve you again soon. Sincerely, Jonathan W More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at the courtyard by Marriot east/ Lenox corporate park on June 19th of this year. I found the hotel to be clean and well taken care of. The staff was friendly and helpful. The room was nice. I had a king size bed that was very comfortable. The room had a fridge and microwave too. I found the... More 

Was this review helpful? Yes
Jonathan W, Manager at Courtyard by Marriott Memphis East/Bill Morris Parkway, responded to this review

Thank you for the great feedback. Your comments and experience will be shared with both ownership and staff. Thanks again, Jonathan W More 

Crossville
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 14, 2015

We had to stay in Memphis for a week while a family member was in the hospital. The staff was always polite and accommodating the hotel was clean and most importantly to us quiet after long hours at the hospital it was nice to get a good rest. Thanks for a good stay

Was this review helpful? Yes 1
Jonathan W, General Manager at Courtyard by Marriott Memphis East/Bill Morris Parkway, responded to this review

We appreciate the kind words that reflect your good experience. This will be shared with the staff. Thanks again. Sincerely, Jonathan W More 

Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 13, 2015 via mobile

My husband and I & our two adult daughters spent one night in this recently updated Marriott property. The room was clean & nice and the king size bed was very comfortable. The sofa bed provided was a love seat sofa bed & not suitable for two adults. Maybe two small children could possibly share it but definitely not two... More 

Was this review helpful? Yes 1
Chaffee, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2015

I've stayed here multiple times, and have always felt welcome. The staff is friendly and helpful and the rooms are always clean. The hotel is newly remodeled with nice amenities. I would recommend staying here, and will be back myself.

Was this review helpful? Yes 1
texas
Level Contributor
283 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 stars Reviewed May 26, 2015

We stayed one night on our way back to Michigan. Was unimpressed when we drove up as it is an older property but once inside we were pleasantly surprised at the updated look. Lots of common areas to relax just off the lobby and a nice bistro that also has Starbucks Coffee. Reception staff was very friendly and made us... More 

Was this review helpful? Yes 1
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