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All 134 Memphis hotels

Staybridge Suites Memphis - Poplar Ave East

3.0 of 5 Hotel   |   1070 Ridge Lake Blvd., Memphis, TN 38120 (Formerly Hawthorn Suites)
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Ranked #6 of 134 Hotels in Memphis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Jessie F
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353 reviews from our community

Traveler rating
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    18
    11
    4
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106
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Very welcoming to us and our large dogs. This was the ONLY hotel we could find in the area that would allow dogs that are larger than 15 pounds. Hayes went above and beyond to make sure we were well taken care of. Very impressed with the friendliness of the employees here! Was also impressed with the military/government discount provided.... More

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Winder, Georgia, USA
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is our third stay at this hotel. The two room suite works so well for the pups. The staff is very friendly. The breakfast is good and very adequate and lasts long enough for non business guests to sleep just a little later. The grounds lighting is excellent for walking the dogs at night. My only complaint is the... More

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Frederick, Maryland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

From the customer service, to the clean rooms, to the nice breakfast - the Staybridge in Memphis is an all-around great find. The front desk staff have always been very friendly and helpful, the rooms are always comfortable, and the location is very convenient. This last time we took our two dogs, and were very impressed with how pet-friendly this... More

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Marmaduke, Arkansas
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here one night before going to the airport early in the morning. We checked in at about 7:00pm. The staff was friendly and it was an easy check in. It is right off Poplar so there are lots of restaurants close by. We were up early then next morning and breakfast ready at 6:30am and was good. The... More

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SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for the kind words and taking the time to review our hotel. I am glad that you enjoyed your stay especially with the location and breakfast. I hope you were able to enjoy one of the many restaurants in the area during your stay. If you are ever back in Memphis, please come back and visit with us... More

Fl
Top Contributor
80 reviews 80 reviews
71 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Loved the location great staff making it a welcoming stay, The room incl Air conditioner needs updating and the breakfast not up to the usual Staybridge standard (fruit salad wasn't fresh fruit like normally and that's normally the highlight ) Love the idea of the social hour...Overall I enjoyed the stay

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SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

I am glad that you found our hotel safe and in a great location. It is always great to hear from a guest that our staff are welcoming. I am sorry to see that you did not care for our decor or our fruit. We appreciate any and all feedback. So, thank you for taking the time to review our... More

Baltimore, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The service and hospitality was awesome. The staff at this location assisted us in every way possible from the time we arrived until we left. Take this group and use as an example of how great customer service is rendered. As for one of the rooms we stayed in, disappointing. It appeared as if there should have been a king... More

Review collected in partnership with this hotel

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SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for taking the time to review our hotel. I am glad you enjoyed your first experience with Staybridge Suites and gave us the opportunity to do so. It is great to know that our service and hospitality was awesome. I do apologize for the inconvenience of your room experience. I do hope this does not deter you from... More

Chesapeake, Virginia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel Check in was very easy and Lois was extremely pleasant and personable. The room was very large and clean. More than we needed for one evening, but great amenities for a multi-night stay. Would gladly stay at this brand again.

Review collected in partnership with this hotel

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for taking the time to review our hotel. Lois is definitely one of the guest's favorite here. I am glad to see that she took care of you upon arrival. Having more than what you needed for a one night stay is not a bad thing. It is good to know that you are pleased with all the... More

Albury, New South Wales, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great room with separate bedroom. All kitchen facilities are needed to do for yourself. It is a drive to Gracelands but not hard work. Quiet and clean. Easy access to the main highways and interstates .

Review collected in partnership with this hotel

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SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for taking the time to review our hotel. I hope you enjoyed your time here in Memphis and visiting Graceland. Just like you said, we may not be rather close to Graceland but are conveniently located right off the interstate for easy access. I glad you enjoyed your room as well as kitchen. I do hope you will... More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was a great experience close to shops and restaurants such as target and panera,Benihana and much more! We had our 80 pound 9 month old puppy with and everyone was so nice. I was pleasantly surprised the staff wasn't scared or timid puppy was welcomed with open arms! I do think better discounts should be available for 6... More

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for taking the time to review our hotel. It is great to be able to travel with pets. Since Staybridge Suites is a pet friendly hotel, of course we welcome pets. Being so close to shopping areas and restaurants is very helpful for our guests. I am glad to see you really enjoyed our breakfast. I will definitely... More

Cape Coral, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Having stayed in another hotel in Memphis earlier I was concerned of what this one would be like. It was a great experience, nicely location, updated hotel with great amenities. The rooms were upgraded, soft linens, comfortable. Walking distance to a Target for convenience and other shopping and eating venues.

Review collected in partnership with this hotel

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

It is great to see that we erased any concerns you might of had of us due to your earlier stay in Memphis at another hotel. I am also glad that you had a great experience while enjoying all the amenities we have to offer. The shopping areas and Target close by are definitely a plus. We do hope you... More

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Additional Information about Staybridge Suites Memphis - Poplar Ave East

Address: 1070 Ridge Lake Blvd., Memphis, TN 38120 (Formerly Hawthorn Suites)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Memphis - Poplar Ave East 3*
Number of rooms: 114
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Also Known As:
Staybridge Suites Memphis - Poplar Ave East Hotel Memphis
Memphis Staybridge Suites

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