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All 135 Memphis hotels

Staybridge Suites Memphis - Poplar Ave East

3.0 of 5 Hotel   |   1070 Ridge Lake Blvd., Memphis, TN 38120 (Formerly Hawthorn Suites)
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89%
Ranked #6 of 135 hotels in Memphis
Certificate of Excellence 2013
A recent review
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284 people have reviewed this hotel

Traveler rating
    180
    75
    14
    11
    4
See reviews for
81
64
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74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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Vienna
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have been a group of 14 people and we stayed in 8 rooms for 7 nights (last week). I can only say that it was great again. I don´t even think about a minute of probably trying another hotel in Memphis. I must point out the sensational communication prior to our arrival with hotel manager Jonathan Mulroy, helping with... More

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

It is always such a pleasure to have your group stay with us. You are all an absolute delight. Thank you for taking the time to write such a nice review and for mentioning Jonathan. He is a huge asset to our team. We look forward to seeing you again in May. Best regards, Bob Cox, General Manager More

Baltimore
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I would highly recommend the Staybridge! Our room, a mini-suite, was recently renovated and great for the price. If you have a car (which we did), it's easy parking plus convenient/easy to get around Memphis. The staff was extremely helpful and friendly. A very nice breakfast was included which was another big plus!

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

We really appreciate you staying with us during your recent trip to Memphis. We're glad that you enjoyed your time with us and we certainly thank you for the great review. Please come back to see us often. Best regards, Bob Cox, General Manager More

Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We took a long weekend from Chicago to Nashville and Memphis for leisure and to look at some schools for our son. We had to take our dog along on this trip, which we've never done before. It's not always easy to find a decent pet friendly hotel, but I feel we did with this one. The staff was very... More

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SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

We're glad you found us and were able to stay with us. I have noted the little annoyances that you mentioned and will have them looked into. Please call me or email me with the room number that you were in so that we can take care of these items. I hope your trip was enjoyable and that you were... More

Batesville, Arkansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have had great stays at other Staybridge properties and this was not one of those. In fact, we checked in, stayed in our room for about thirty minutes, went to dinner, came back and packed up and checked out. We couldn't stomach spending the night. The elevator was covered in graffiti. Our toilet handle was broken and it looked... More

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for taking the time to review your observations of our hotel. I'm sorry you left with such a negative view of our property. As you are aware, we are currently undergoing renovations. Large construction items are being taken up our elevators, therefore, the construction crew placed panels over our elevator walls to protect them. Unfortunately, it appears that... More

Ridgeland, Mississippi
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My friends and I recently enjoyed a nice weekend at the Staybridge...we were able to get 2 connecting suites that gave us a lot of space to spread out and be comfortable, while also getting to stay in the same space. We found the hotel to be very clean and the staff incredibly helpful. The surrounding area is also very... More

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SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

We're glad you chose us for your weekend stay. It sounds like you and your friends had a nice time. Thank you for taking your valuable time to write this review of our hotel. Please keep us in mind for your next trip to Memphis. We'd love to have you come back to see us often. Best regards, Bob Cox,... More

Atlanta
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

My wife and I checked in late Thursday evening, March 27th, checked out early Saturday morning, March 29th. I was traveling on business, my wife and our little Bichon came along for the ride. Positives: room was clean, bed comfortable, hallways clean, overall cleanliness of hotel was nice. Room was not smelly, etc. Also, Hayes, the manager on duty Friday... More

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you taking your time to write such a detailed review of your stay. We're glad you chose our hotel and I do apologize for the slow draining tub. Please contact me to let me know what room you were in so that we can check on this issue and ensure it has been corrected. I can be reached at... More

Bellevue, Nebraska
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a great property! The staff is impressive; from Lois at the front desk to Debra's wonderful weekend breakfast to Valerie's helpful maid service. Each one went above and beyond! A place I'll come back to anytime I'm in Memphis.

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for the great review. We're all very proud of the staff that we have and it's always nice to hear the same sentiments from our guests. I will certainly pass your comments along to them all. We look forward to seeing you on your next trip to Memphis. Best regards, Bob Cox, General Manager More

Omaha, Nebraska
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel staff was wonderful and very helpful at check-in. The room was clean and updated. The bed was comfortable. We were able to sleep peacefully through the night. The hotel is in an excellent location with great restaurants and shopping. The morning breakfast was fresh with many choices. the dining area was well stocked and well run. The food... More

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for taking the time to write your review. I'm glad you had a great stay with us and we all look forward to you returning. Best regards, Bob Cox, General Manager More

Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Room and staff great! Bed and furnishings great! Breakfast on Saturday morning had eggs which included hot sauce or salsa inside and were uneatable!!! That is an item for some people but not all people. PLEASE! PLEASE! do what you did Sunday morning and offer eggs with potatoes and sausage but NO SALSA or HOT innards! Debra is an excellent... More

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for such a nice review. The "western omelettes" are part of the standard Staybridge Suites food rotation for our breakfast buffet. I certainly understand your concerns and I will pass your comments along to the brand team at IHG. Without your comments and suggestions, we wouldn't know what our guests enjoy and what they don't. Thank you for... More

Sydney, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Taken a while to write this review but time hasn't changed my opinion. This was by far one of the best rooms we had on our trip to America last year. It was spacious, comfortable and as close to home feeling as you could get. Tommy and Damon (as did all staff, can't remember all names but these two were... More

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for choosing to stay with us, and for writing such a terrific review. It is always a pleasure to have our guests from "down under". I'm happy that you had a great stay with us and hope you will come back to visit us the next time your find your way across the "pond". Thank you again for... More

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Additional Information about Staybridge Suites Memphis - Poplar Ave East

Also Known As:
Staybridge Suites Memphis - Poplar Ave East Hotel Memphis
Staybridge Suites Memphis - Poplar Ave East Hotel
Staybridge Suites Memphis
Memphis Staybridge Suites
Address: 1070 Ridge Lake Blvd., Memphis, TN 38120 (Formerly Hawthorn Suites)
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Memphis
#6 Business Hotel in Memphis
#8 Family Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Memphis - Poplar Ave East 3*
Official Description (provided by the hotel):
Welcome to East Memphis's finest all suite hotel! Our 100% smoke free Staybridge Suites takes pride in our great service and convenient location! Just a short drive from the airport, downtown Memphis, FedEx Forum, Beale Street, Graceland, University of Memphis, Rhodes College, Christian Brothers College and all Memphis attractions. We are conveniently situated off Poplar Avenue and I-240 in the heart of East Memphis business corridor. Our location provides easy access to all major highways including I-240, I-40 and I-55. Within minutes of the hotel you can enjoy a wide variety of restaurants, shopping and entertainment options. Our primary goal is to make you comfortable, and we start with 114 tastefully designed suites and guestrooms. Each suite is complete with a coffee maker, hair dryer, iron/ironing board, two telephones with two lines, pullout sofa sleeper and two televisions with cable. We offer wireless high-speed Internet access in all guestrooms and meeting rooms. Start your day with our complimentary deluxe hot breakfast buffet and relax with our Tuesday-Thursday evening Social and enjoy a complimentary beer or glass of wine. Work off the stress of a busy day in our exercise room, seasonal outdoor swimming pool or hot tub. Your pet is welcome to join you for a nominal non-refundable fee. Business and airport shuttle service are provided free of charge, daily from 7AM-10PM. All this, plus earn points or miles with Priority Club. ... more   less 
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