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Staybridge Suites Memphis - Poplar Ave East

#2 of 134 Hotels in Memphis
Certificate of Excellence
3.0 of 5
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1070 Ridge Lake Blvd., Memphis, TN 38120 (Formerly Hawthorn Suites)
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Staybridge Suites Memphis - Poplar Ave East
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Ranked #2 of 134 Hotels in Memphis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
837kazza Cairns, Australia
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409 reviews from our community

Traveler rating
    272
    103
    19
    11
    4
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125
93
28
107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Cairns, Australia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

what a wonderful warm welcome we received from the lovely staff,stayed here for 2 nights on a stopover to new orleans,beautiful hotel with everything you need,nothing was too much trouble really beautiful king suite,wished we could have stayed longer.

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear 837kazza - I wish you could have stayed longer as well. I am glad you really enjoyed your stay even if for only two nights. It is great to know our guests think of us as fantastic. I also hope you enjoyed your time in New Orleans as well as any other time you spent in the states. If... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Very friendly hotel personnel. Down home feeling. Great breakfast. Great location. Shuttle service available is great asset. Room clean and enjoyable. Easy to get to from the interstate. Close to shops and eating establishments.

Review collected in partnership with this hotel

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Roger R - Even though for a stopover, I am glad that you enjoyed our hotel from the breakfast down to the staff. I am ghappy you were able to enjoy the amenities and take advantage of the complimentary shuttle. If you are ever back this way, please come back and stay again. Best regards, Jonathan Mulroy, General Manager. More 

Brownsburg, Indiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

stayed here durning the memorial day weekend. we had a great time not to busy. the pool was great. we used the BBQ grills and was helped to light and they were clean. the room was great. we cooked and really enjoyed it the drive to Beale st about 20 mins and the zoo about 30 -45 min drive all... More 

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Shakazi - I am glad that you chose to stay with us over the Memorial Day weekend and were able to grill out at the hotel. It is good to know that our staff was there to help you out with that. I hope you enjoyed your time in Memphis and your visit to Beale St. Please come back... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was very nice and roomy, everyone there was very sweet and helpful. We went to 16 different states and this place was are favorite out of all. Also there breakfast and help was wonderful. If we go to Memphis again I'm pretty sure we will be staying here again.

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Trevor R - To be the best place out of 16 states is quite the compliment. I am happy that everyone was sweet and helpful. I would expect nothing less from our staff. We do hope you would come back and visit us again if you were ever back in Memphis. I will be sure to pass along your... More 

Senior Contributor
35 reviews 35 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice property. Stayed one night in a studio suite. Very roomy with full size fridge & kitchen with two burner stove & microwave. Only issue I had is room wasn't ready at check in time. Finally let me have the key 15 minutes afterwards so I could drop off my luggage. Weekend breakfast is a little late for me... More 

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Mike 1456 - I am glad that you enjoyed your stay and liked our property. I am terribly sorry there was a wait to get into your room. It sounds like you were very busy during your time with us. Even though our breakfast started at 7:30am on the weekends, I hope you were able to get a snack... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best breakfast buffet ever! Great variety and fresh. Couldn't ask for more. Super friendly staff. Excellent room, clean, comfortable, and with a stocked kitchen. Will definitely return here when in the area.

Was this review helpful? Yes 2
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Karen P - You cannot go wrong with our breakfast whether Debra or Zuri are handling everything. It is great knowing guests recognize our staff as super friendly and enjoying our rooms. Please come back again soon. Best regards, Jonathan Mulroy, General Manager. More 

Dallas, Texas
Top Contributor
83 reviews 83 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Received a welcome text when plane landed from Michael. Warmly greeted when arrived and everything was ready and quick. There was a happy hour that was great with two choices of draft beers, three wines, and a variety of sodas. There was also a salad bar and bread with sauce and sausage. The room was very comfortable and quiet. And... More 

Was this review helpful? Yes 2
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Bill M - It is obvious you loved our Social and breakfast. I am glad to see that Michael welcomed you before and during your arrival. I hope your long weekend in Memphis went well. Please come back to visit us again. Best regards, Jonathan Mulroy, General Manager. More 

Shropshire, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We can not praise the staff and accomodition highly enough. So clean, comfortable and welcoming. The suroundings are lovely and peaceful. If ever we are in this area again we would certainly go back here. Many thanks to ALL of you.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Suziesunshine2015 - I cannot praise the staff enough for how well they treat our guests. It is always great to know that guests feel comfortable while staying with us. If you are perhaps in the area, please do not hesitate to give us a call. We would love to have you as our guest once again. Best regards, Jonathan... More 

Memphis, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here after visiting the National Civil Rights Museum. The hotel receptionist made us feel that he was genuinely happy that we chose to stay Staybridge Suites. The rooms were clean. Free Wifi and the kitchen amenities gave us a "home away from home" feeling. We were only a few minutes from the Museum and all... More 

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Hilliard A - I am very glad to see that you enjoyed your stay with us and your time in Memphis. Staybridge Suites is definitely my "to go" hotel due to the amenities offered and service. Your kind words will be passed along to our team especially Debra. Please come back again soon. Best regards, Jonathan Mulroy, General Manager. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I took a chance with this hotel( not being familiar with the area) so I booked it solely off of the reviews on trip advisor...and I was pleasantly surprised! Great room, great breakfast and everyone was helpful and polite. I'd recommend this hotel to anyone.

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Dana K - I am glad that you took a chance with us and extremely glad we did not disappoint you. It is great to see that you enjoyed your room, breakfast, and staff. Please come back and visit again soon. Best regards, Jonathan Mulroy, General Manager. More 

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