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All 134 Memphis hotels

Staybridge Suites Memphis - Poplar Ave East

3.0 of 5 Hotel   |   1070 Ridge Lake Blvd., Memphis, TN 38120 (Formerly Hawthorn Suites)
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Ranked #4 of 134 hotels in Memphis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
dirtydan831 Little Rock, Iowa
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320 people have reviewed this hotel

Traveler rating
    207
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Little Rock, Iowa
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have stayed with this hotel on three occasions now. My daughter is attending University of Memphis. It is a little further out but the parking is better than holiday inn express on central, the breakfast is much better and the suites are excellent. Clean, well maintained and helpful. Several places to eat with in 3 minutes and shopping nearby.... More

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

I am very pleased to hear that you have come back to stay with us on more than one occasion. We are very glad that you enjoy us enough to come back and visit. Hopefully, school is going well for your daughter at the University of Memphis. While the campus hotel is nice, I am happy to hear that you... More

Austin, Texas
1 review
4 of 5 stars Reviewed 1 week ago

There was room for our family of 5 in the 2 queen suite, though the pull out mattress wasn't the most comfortable. It was clean and the staff was very nice. The exercise room is small but certainly has enough to get a workout in. The breakfast was a nice surprise and seemed a step up from most similar hotels.... More

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for taking the time to review our hotel. I am happy to see that you enjoyed your stay with us here at Staybridge Suites Memphis. I am also glad to hear that there was enough room for your family. However, I do apologize for you not finding the sleeper sofa being too comfortable during your stay. I do... More

kelseyville
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Extremely clean and comfortable. Nice pool area and breakfast. Had an issue with our reservation and had one bed instead of two but the general manager took care of it. Great staff that was very helpful. Would stay again!

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for taking the time to review our property. I am glad to see that you had a great stay. I do apologize again for the issue with your reservation of only having one bed instead of two. I am happy that we were able to rectify the issue for you. I am also happy to see that you... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Was very impressed by the general appearance of the hotel. The grounds were nicely maintained, the lobby and dining area were clean and welcoming, the staff were nice and cheerful, the room was spacious and comfortable. I travel quite a bit for work and appreciate having more than a bed and a chair. Being able to have a refrigerator in... More

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for taking the time to review our hotel. I am glad to see that you had a terrific stay finding the grounds well maintained and the hotel clean. I am also glad that you were able to enjoy one of our suites with more than just a chair. I do hope you were in a king suite with... More

North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was not the hotel I originally wanted to stay in. However, the rate was better, so I thought I'd try it out. What a great choice! They overbooked my room, so I got upgraded! The suite was nicely decorated and clean with a full kitchen. The bed was really comfy. Breakfast was great! My favorite part - they had... More

Was this review helpful? Yes 3
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for taking the time to review our hotel. Even though we were not your first choice, I am pleased that you gave us a chance. It seems like it was a good choice overall. I do apologize for the inconveniences of the washer and dryer down to the wifi. I am happy to hear that Nick was quick... More

HOUSTON
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place was perfect for a family of five. The bedroom and living/kitchen area were all quite spacious, and easily accommodated an inflatable bed. The manager's reception was a nice touch, and we enjoyed some well-deserved complimentary beer after a long day in the car with kids. Breakfast was very good, the pool was nice, all in all, a great... More

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

There have been several people discovering Staybridge Suites for the first time as of lately. All of them have been extremely happy with what they have found. It sounds like you are one of them. I do know Staybridge Suites is my first choice as well. And it is not because I work for them. I love what the hotel... More

Liverpool
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Myself and my new wife travelled to Memphis from Vegas on a red-eye flight overnight, so we arrived at the Staybridge Suites way earlier than our check-in time. The lovely lady on reception offered us a room straight away, and even allowed us to have breakfast while we got ourselves sorted. Great selection for breakfast and a good friendly atmosphere... More

Was this review helpful? Yes 3
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for taking the time to review our hotel especially during your honeymoon. And congratulations! This must be one of best times of your lives. We at Staybridge Suites Memphis wish you and your spouse the best. We do hope the rest of your honeymoon goes just as well as it has in Memphis. To say that we are... More

San Jose, California
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the first time me or my family stayed at a Staybridge suites, and we were pleasantly surprised. The rooms are a decent size, and feature a full kitchen. It is very clean, and sound was minimal. The fitness room was nice, and 24 hours, and staff was very helpful. We will try to stay with Staybridge more often... More

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

It sounds like many people are just discovering Staybridge Suites and you are one of them. I have yet to see that a newcomer to Staybridge Suites has been disappointed. I am glad you found our hotel pleasurable. Thank you for giving us the opportunity to experience Staybridge Suites for the first time. It sounds like you left happy with... More

The Villages, Florida
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We spent 4 nights recently and overall had a very good stay . All the staff were very friendly and accommodating. The breakfast was good and they had an evening wine and beer reception( get there early if you want wine as only three large bottles available) with a light dinner. Our room (1 Bdrm Suite) was on the 3rd... More

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Thank you for taking the time to review our property. I am pleased to hear that you had a pleasant stay with our friendly staff. I am glad you got to enjoy our breakfast as well as Social. However, we do have 3 types of wine and are replenished with new ones once they are finished. I do apologize if... More

Cynthiana, Kentucky
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When we first arrived noticed that the outside of the hotel was very nice, but when we received the key to our room was somewhat disappointed in the size as appeared very small compared to the stay bridge we stayed at in New Orleans and had tried to upgrade as am an IHG member but was unable to do related... More

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

I am grateful to hear that your stay became excellent after a disappointing start. I am terribly sorry we were unable to upgrade during your stay. Unfortunately, we do have a few rooms smaller than our typical rooms. I am happy that you found it extremely clean as well as your toilet handle being fixed while you were away. With... More

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Additional Information about Staybridge Suites Memphis - Poplar Ave East

Address: 1070 Ridge Lake Blvd., Memphis, TN 38120 (Formerly Hawthorn Suites)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Memphis - Poplar Ave East 3*
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Also Known As:
Staybridge Suites Memphis - Poplar Ave East Hotel Memphis
Memphis Staybridge Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Family Hotel in Memphis #4 Business Hotel in Memphis #5 Romantic Hotel in Memphis #9 Best Value Hotel in Memphis
Hotel Class
Official Description (provided by the hotel)
Welcome to East Memphis's finest all suite hotel! Our 100% smoke free Staybridge Suites takes pride in our great service and convenient location! Just a short drive from the airport, downtown Memphis, FedEx Forum, Beale Street, Graceland, University of Memphis, Rhodes College, Christian Brothers College and all Memphis attractions. We are conveniently situated off Poplar Avenue and I-240 in the heart of East Memphis business corridor. Our location provides easy access to all major highways including I-240, I-40 and I-55. Within minutes of the hotel you can enjoy a wide variety of restaurants, shopping and entertainment options. Our primary goal is to make you comfortable, and we start with 114 tastefully designed suites and guestrooms. Each suite is complete with a coffee maker, hair dryer, iron/ironing board, two telephones with two lines, pullout sofa sleeper and two televisions with cable. We offer wireless high-speed Internet access in all guestrooms and meeting rooms. Start your day with our complimentary deluxe hot breakfast buffet and relax with our Tuesday-Thursday evening Social and enjoy a complimentary beer or glass of wine. Work off the stress of a busy day in our exercise room, seasonal outdoor swimming pool or hot tub. Your pet is welcome to join you for a nominal non-refundable fee. Business and airport shuttle service are provided free of charge, daily from 7AM-10PM. All this, plus earn points or miles with Priority Club. ... more   less 
Number of rooms
114

Questions & Answers

Questions? Get answers from Staybridge Suites Memphis - Poplar Ave East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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