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Staybridge Suites Memphis - Poplar Ave East


Staybridge Suites Memphis - Poplar Ave East
Hotel class 2 of 5
1070 Ridge Lake Blvd., (formerly Hawthorn Suites), Memphis, TN 38120
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Traveler Reviews

76% Recommend
4.0 of 5 stars 26 reviews
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[ Date ] [ Rating ]
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4 of 5 stars
Mukmuks 5 contributions
Mukwonago
Jul 10, 2009 | Trip type: Family

Recently we stayed as part of a large group of families in town for the Div 1 AAU Basketball Nationals. From the moment we checked in the hotel staff was extremely friendly and made us feel welcome. The outdoor pool is a bit small, but overall the pool area was very neat and the availability of the gas grills made... more

Management response from
SBSMemphisEast, Manager

Thank you for taking the time to post a review of our hotel. I am glad that you enjoyed your time with us. We truly enjoyed having your group with us and hope to see you again next year! If I can be of any assistance please do not hesitate to contact me. Best regards, Jason Harris General Manager

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2 of 5 stars
Samakicat 1 contribution
Dallas, TX
May 28, 2009 | Trip type: Couples
1/1 found this review helpful

This hotel has serious service problems, and a simple apology would have gone a long way in making things better. For starters, they sent us to a room that already had guests there. We asked for light housekeeping over the weekend, and did not get it the first day. When we asked the front desk for additional towels (since we... more

Management response from
SBSMemphisEast, General Manager

I want to sincerely apologize that you have had this ordeal at our property. I have read your review and followed up with our team here in detail on the service issues you have encountered during your stay with us. We truly do strive to be the best hotel in our system and your stay was not a typical reflection...

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5 of 5 stars
ATAC911 37 contributions
Tennessee
Mar 25, 2009 | Trip type: Business
1/1 found this review helpful

4th floor suites are excellent. More room than you know how to use. Has more appliances than my home. My room had microwave, stove, garbage disposal, refridge with icemaker, range hood, coffee maker , both types of dish deterent, and sink. Tables and power plugs are everywhere. My only drawback is the bathroom and shower is only about 6'6" tall,... more

ok stay
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3 of 5 stars
ethelman2 66 contributions
london
Sep 15, 2008 | Trip type: Couples
1/1 found this review helpful

Hotel is quiet, and peaceful, although close to I240. Front desk is a bit miserable, and staff not engaging. Rooms good size, and well equipped. Breakfast is sort of Hampton Inn like, but OK. TV in our suite did not work, which we reported, but nothing got done. also no milk or whitener with the comp tea and coffee, nor... more

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5 of 5 stars
zlopez 19 contributions
New Orleans
Sep 9, 2008 | Trip type: Family
1/1 found this review helpful

We stayed at this Hotel two days at the end of our week long Tennesse trip. (Hurricane Gustav). I was searching available hotels and this one came up, we have never stayed at a Staybridge Suites hotel before. This hotel stay was great the staff was wonderfull (which sometimes it is very hard to find) they were polite and courteous.... more

Great Hotel!
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5 of 5 stars
H0ckeyFanSA 7 contributions
San Antonio
Jun 8, 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

I loved my room it came with a full kitchen, living room area and separate bedroom. The room had a real modern look to it I liked the decor. The staff were very friendly and helpful! The breakfast in the morning was fantastic also there was an evening reception with food, beer and wine GREAT! There were flat screen TV's... more

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5 of 5 stars
Kmagg 7 contributions
Nashville TN
May 21, 2008
1/1 found this review helpful

My wife, son and I attended the Beale Street Festival and stayed at the Staybridge. All the hotels downtown were either booked or outrageous. The Staybridge was less than a 15 minute drive to downtown. We had a king bed suite with sleeper sofa. There were two tv's - one in the bedroom, one in the living room. Plus there... more

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4 of 5 stars
AFNCLU 3 contributions
Mississippi
Mar 2, 2008 | Trip type: Business, Solo travel

I live an hour away from Memphis, but work in Memphis and am very familar with its issues, both good and bad. I have stayed in many hotels in Memphis, over the years, and this , is by far one of the best experiences. This stay was a Saturday night, booked through Hotwire. The hotel is located in the center... more

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5 of 5 stars
Auditor_USA 4 contributions
USA
Feb 18, 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

I stayed in a one bedroom suite. This includes a small kitchen that is completely stocked with pots, pans, dishes, silverware, measuring cups, cutting board and a couple of knives. There are even some glass dishes with lids if you make enough food to save leftovers. I travel often for work and prefer to prepare my own meals rather than... more

It's OK.
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3 of 5 stars
glow4011 58 contributions
Sacramento, California
Aug 21, 2007
2/2 found this review helpful

We were there during Elvis Week (Aug. 15-18). Helpful staff. Hotel is nicely decorated, remodeling in progress (still). We were on the 4th floor and the smell of glue fumes or paint was really strong in the hallway. The smell didn't get into the room. The rooms were a good size for 4 adults, double sofa bed good for average... more

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Staybridge Suites Memphis - Poplar Ave East Address

1070 Ridge Lake Blvd., (formerly Hawthorn Suites), Memphis, TN 38120
Memphis Hotels Staybridge Suites Memphis - Poplar Ave East
4.0/5.0
26