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Staybridge Suites Memphis - Poplar Ave East

3.0 of 5 1070 Ridge Lake Blvd., Memphis, TN 38120 (Formerly Hawthorn Suites)
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Certificate of Excellence 2014
Staybridge Suites Memphis - Poplar Ave East
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Staybridge Suites Memphis - Poplar Ave East
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360 reviews from our community

Traveler rating
    233
    94
    18
    11
    4
See reviews for
108
87
26
90
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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1 review
5 of 5 stars Reviewed 1 week ago

This hotel is so spacious and clean. The staff is always so friendly. This hotel feels like home away from home. If is located in a quiet business area. The breakfast is wonderful and very accomodating.

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Elvin M - It is great to know guests find our hotel spacious and clean. I always love to hear that our staff is so friendly to our guests. We are definitely located in a quiet business area with plenty of restaurants just around the corner and attractions just a bit further. I do hope you come back and visit... More 

Westminster, California
Contributor
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was so helpful and it is a very nice place. The breakfast is great with hot food and during the week they served finger type foods such as a baked potato with the fixings. Ample parking also.

Review collected in partnership with this hotel

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Carolyn V - I am glad to see that you had a fantastic experience. It is always great to know that our guests experience such a helpful staff. I hope on your next time back to Memphis you come back and stay with us and are able to see more of the attractions Memphis has to offer. Please come back... More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed 3 weeks ago

We arrived late on Tuesday evening and were immediately greeted by Valerie, who works the late shift. She was sooooo pleasant, hospitable and beyond helpful. She checked in my family quickly and made the entire family feel special. We were really happy that the hotel is pet friendly, which all hotels should be BTW and the property even provides treats... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Scott S - Thank you for such kind words. I am glad Valerie was there to take care of you upon your arrival. It is always special when someone gets mentioned and appreciated for their work. It is great that you bring your pets. We are always pet friendly. I am also glad you found the treats for the... More 

Memphis, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

Complaints first. One. I am 5' 7 and my wife is 5'. The vanity in the room is not for short folks or children. From there we can say this is a great place to stay. Very clean. One of my worries was that they accept pets (which I have no problem with) and there might be odors in the... More 

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear James W - Thank you for taking the time to review our hotel. I am sorry you found issues with the height of the vanity. I am 5'8" myself and have troubles from time to time especially pulling things off of higher shelves. Other than the vanity, I am glad to see that you enjoyed your stay from the... More 

Stuart, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently joined many other family members at the Staybridge in Memphis for a funeral. The staff was kind and caring and treated us like family. Reservations were handled accurately even with some special needs. Having a free shuttle from the airport was so helpful. The rooms were large and the kitchens outstanding even in the smaller rooms. Breakfast had... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Dorothy H - That is quite as heading for us and nice of you to say. I am sorry to see the circumstances for your visit. However, I am glad to know that our team took care of you and your family during this time treating like you should be. I am sorry to see that you had some... More 

Atlanta
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff was great, friendly and when they saw you they would always be friendly, with a nice greeting to you. Staff would help to give you directions to the things you wanted to see, they would also tell you what they like and where to go (but you need to ask). Rooms clean, pool nice and whirlpool kept up (without... More 

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Steven H - Thank for taking the time to post a review. While your comments of our friendly staff and clean rooms sounds like us, I must say we do not have a whirlpool. As much as some guests would love a whirlpool, we do not have one. Perhaps you have confused the whirlpool with another hotel. However, the... More 

Jackson, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I travel to Memphis several times a year for work and have to stay for about a week at a time each trip. This is by far the best hotel in Memphis for long term stays. They have great staff who are always friendly and remember you on return trips. They offer evening socials with food and drinks during the... More 

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Stanton P - Thank you for taking the time to review our hotel. I am pleased to know that you think of us as the best hotel for a long term guest. We are not bad either for a short term guest. I do appreciate the kinds words about our hotel. It is good to know that you are... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Very welcoming to us and our large dogs. This was the ONLY hotel we could find in the area that would allow dogs that are larger than 15 pounds. Hayes went above and beyond to make sure we were well taken care of. Very impressed with the friendliness of the employees here! Was also impressed with the military/government discount provided.... More 

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Jessie F - Thank you for taking the time to review our hotel. I am glad to know that you were able to bring along your fur babies for the trip. We are always pet friendly and welcome you and your babies back any time. It is great to see that Hayes took care of you during your stay.... More 

Winder, Georgia, USA
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is our third stay at this hotel. The two room suite works so well for the pups. The staff is very friendly. The breakfast is good and very adequate and lasts long enough for non business guests to sleep just a little later. The grounds lighting is excellent for walking the dogs at night. My only complaint is the... More 

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Cheryl B - I am glad to know that you have chosen us on multiple occasions. I also appreciate the earlier feedback you provided when responding to my previous email after your stay. We will do our best for you not to experience the same odor as before. As always, I am pleased that you found our staff friendly... More 

Frederick, Maryland
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 weeks ago

From the customer service, to the clean rooms, to the nice breakfast - the Staybridge in Memphis is an all-around great find. The front desk staff have always been very friendly and helpful, the rooms are always comfortable, and the location is very convenient. This last time we took our two dogs, and were very impressed with how pet-friendly this... More 

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear CosmicLope - Thank you for taking the time to review our hotel and the kind words. I am glad to see that you have stayed with us multiple times while enjoying the staff down to the breakfast. We always welcome you back as well as your dogs. We hope to see you again soon in the near future. Best... More 

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Additional Information about Staybridge Suites Memphis - Poplar Ave East

Address: 1070 Ridge Lake Blvd., Memphis, TN 38120 (Formerly Hawthorn Suites)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Memphis - Poplar Ave East 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Staybridge Suites Memphis - Poplar Ave East Hotel Memphis
Memphis Staybridge Suites
Hotel Style:
#3 Family Hotel in Memphis
#4 Romantic Hotel in Memphis
#9 Best Value Hotel in Memphis
#13 Business Hotel in Memphis

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