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Staybridge Suites Memphis - Poplar Ave East

#4 of 134 Hotels in Memphis
Certificate of Excellence
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1070 Ridge Lake Blvd., Memphis, TN 38120 (Formerly Hawthorn Suites)
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Staybridge Suites Memphis - Poplar Ave East
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Ranked #4 of 134 Hotels in Memphis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Tim R
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391 reviews from our community

Traveler rating
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    19
    11
    4
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117
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104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

We chose to stay at a different hotel when we passed through Memphis it was also an extended stay style hotel through a different chain an the entire experience was awful. It was by far the worse hotel I have stayed in. I was reluctant to say the least about staying in Memphis again but we decide to give it... More 

Review collected in partnership with this hotel

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Irving, Texas
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Staff was very courteous and helpful. I would recommend anyone stay here when in Memohis. They really made me feel welcome. Very good location. Bed was very comfortable and clean. The location was great as well. Close to many restaurants and shopping

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SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Laura S - It is great to see that you enjoyed your stay with us. I am definitely glad to know that you felt welcome during your time here. I do hope you enjoyed your visit to Memphis and the nearby shopping and restaurants. Please come back and visit us again soon. Best regards, Jonathan Mulroy, General Manager. More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Our stay was awesome! They took care of us and made us feel at home. Anytime were in Memphis this is our hotel to stay in. Mrs. Debra has a loving heart toward every guest that enters those hotel doors! The staff overall is awesome and accommodate you in anyway they can.

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Antwonwade - I am glad to know your stay was awesome. I love to see and know that guests feel that way about their time with us. I will pass along your kind words about Debra. She is truly a gem of this hotel. I hope you are enjoying the Charlie Wilson Tour. Please come back and stay with... More 

Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed for 2 weeks of training with my company and felt like I was at home. I have stayed at many places and nothing compares to the kindness and hospitality I experienced. I am looking forward to a visit again to Memphis because of the great people that took care of me especially Debra who prepared so many great... More 

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SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Rutari1 - It was a pleasure to have you and your group as our guests during your training down the street. I am glad to see you enjoyed your stay. To say it was the best stay you've had is of the highest compliments we could get. I will definitely pass along your kind words to our staff. We... More 

Panama City, Panama
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel twice now and will continue to go back. Staff is great and the location is perfect. They went ahead and had the crib that we requested set up and ready and upgraded our room free of charge. The breakfast is great and we will most definitely be staying here again!!

Review collected in partnership with this hotel

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SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Meagan S - I always love to see when guests have returned for another visit and say they will come back. It makes my day to see that someone thinks highly of us and our hotel. I am glad we were able to accommodate your family with the upgrade and crib. Please come back and visit us again soon.... More 

St. Albert, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here three nights before Christmas. I was traveling by myself before meeting my friends and the staff sure took care of me. It started with the shuttle from the airport, then I was advised there was a social hour when I arrived. The social hour includes local beer and wine as well as a light supper. I had... More 

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SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Julie S - I am glad to see that you enjoyed your stay before Christmas. It is always great to know that guests are happy with staff. I am pleased to see that you were able to enjoy our hotel while also getting out to see Memphis. Please come back and visit us again soon. Best regards, Jonathan Mulroy,... More 

Reno, Nevada
1 review
5 of 5 stars Reviewed 1 week ago

Our group uses this Staybridge location each year, and as always the people at Staybridge are sure to provide complete satisfaction. Many thanks for providing a great shuttle service! Great accommodations... I would suggest using the Staybridge Suites - Poplar Ave East.

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear daniel b - I am glad to see that you have enjoy your stays with us each year. It is always a pleasure having you and your group return each year. I know we look forward to when that time comes. And it is great knowing your accommodations are great. I am pleased that our team takes care of... More 

Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay at this hotel when in Memphis. You cannot beat the value. Breakfast is the best of any hotel I have used. The suites are comfortable and the staff is tops. I would like to hire a couple of them for my business. This hotel rises to the occasion every time; from help with directions, to car issues, to... More 

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SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear MARSFlorida - It is always great to see that guests decide to stay with us when they travel to Memphis. I am glad to know our value cannot be beat. We really do appreciate the kind words. I will definitely pass them along to our team. While you may want to hire some of team, I hope you do... More 

Pearland, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Remarkable! Is the best way to describe the staff. We had a large group of teens and the staff was accommodating from the Regional Mgr to the chefs who cooked the breakfast. I highly recommend them!!!

Was this review helpful? Yes
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Marcie B - To say you experienced the best customer service you have had in years is such a compliment. Your comments will definitely be passed along to our team members. We always love to receive such high praise. I, for one, am definitely glad to see that you and your group enjoyed your stay. It was a pleasure... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had an absolutely wonderful time. The service here is ABSOLUTELY outstanding. Breakfast was ooohh so delicious, kudos to Ms. Debra. Sherry, you must be a great manager, Johnathan is another great manager. They all went above and beyond!!! The front desk are all winners we will surely make it here again and visit Staybridge- Memphis.

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Tasha G - It was a pleasure having you and AIM as our guests last week. They were such a wonderful group of young people. We very much appreciate your kinds words. I am very grateful to know that our staff took very good care of you over the weekend. We hope to see you again. And I do... More 

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