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Staybridge Suites Memphis - Poplar Ave East

3.0 of 5 1070 Ridge Lake Blvd., Memphis, TN 38120 (Formerly Hawthorn Suites)
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Certificate of Excellence 2014
Staybridge Suites Memphis - Poplar Ave East
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379 reviews from our community

Traveler rating
    246
    99
    19
    11
    4
See reviews for
114
88
27
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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1 review
4 of 5 stars Reviewed yesterday NEW

My stay was only one night but I arrived just before the evening complimentary dinner. I dropped my stuff off in the room which was really neat and clean and the hallways going to the rooms looked very nice and classy, not dark and dingy like some older hotel properties. The dinner and staff were very pleasant and friendly but... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

If you come to Memphis, I highly recommend the stay bridge suites. I have never had to stay away from home for two weeks for business and the staff made me feel right at home. From handwritten notes from Lynda the housekeeper on my bedside table to the sweet man at check in that switched me from the 1st floor... More 

Was this review helpful? Yes
Memphis, Tennessee
1 review
5 of 5 stars Reviewed 6 days ago NEW

I'm here for work for weeks at a time. Very friendly staff & comfortable rooms! Great food & drink for the social hours. Free laundry and 24 hour hot coffee. Close to the highway for easy access to downtown and airport. Been staying here for the last year, and will always be my first choice.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

I checked into this hotel at the end of January, I started off rough, but the Management Team here rocks and fixed my issue. They also gave me an upgraded room that is like a small apartment. I have been down for there socials on several occasions and DEBRA who does the food for the social is excellent and very... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here on valentines day, and we really loved it. We live in Memphis and this was more like a staycation just to get away from home. We will be returning to this hotel. We really Loved it! I recommend this hotel to anyone

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Tezo33 - We are happy you decided to stay with us over Valentines weekend. We do hope your weekend was great. I am glad to see that you loved our hotel. We want to be that hotel that guests love. And we are just that with you. We look forward to your next visit and hope it is sooner... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family and I enjoyed our stay. We were stranded at the hotel during an ice stotm but managed to have a greast time anyway. We ran into a few minor issues but the staff was wonderful about fixing them quickly. Great breakfast and social hour. Wonderful stay.

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear MrsFife - I am glad to see that you had a wonderful stay. I am sorry you had to stay due to the weather. And I do apologize for the issues you encountered. I am grateful to see that our staff took care of them for you. We do hope you come back and visit and not just because... More 

Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was our third time to stay at Staybridge and I'm sorry I hadn't posted before because this place is great. Warm and friendly, front desk staff (Lois and Valerie) are wonderful. Even down to the smallest need or request they jump on it. We won't stay anywhere else in Memphis. Rooms are comfortable, clean and safe but it's the... More 

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Frank C - Thank you for such kind words. Your comments have been passed along to our staff especially Lois and Valerie. We do hope you would not stay anywhere else in Memphis. You are welcome back anytime. Please do not hesitate to give us a call. We hope to see you again soon. Best regards, Jonathan Mulroy, General... More 

Tremont, Mississippi
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Hotel staff were so nice and friendly. They even had a medical rate as we were in town for a surgery and had to stay overnight. The room was clean and very roomy. We loved the food at the social and the breakfast was delicious as well. Definitely one of the nicest places I have stayed.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear pharrfly - We do hope that everything went well with your brother's surgery. I am glad to see that our staff was able to take care of you during this time. I am also glad that you were able enjoy our Social and breakfast. It is always great to hear a comment such as yours regarding us being one... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had several special needs so I called the front desk a few times before making a reservation. Hayes was so friendly and helpful - and very patient! By the time I finished talking to him, I knew I would stay there. By the time I left, I was spoiled rotten by the wonderful staff, the comfortable and well equipped... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear ShainaW - It was such a pleasure having you as our guest. Your kinds words and comments have been passed along to everyone at the hotel. Individuals being named so positively is among one the highest compliments. We aim to please and it looks like we definitely did so before and during your stay. We want you to know... More 

Tennessee
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love staying here when I am in Memphis working. The staff are so friendly and attentive from the front desk staff, to the breakfast and dinner staff, the chef, the housekeeping staff and the manager. The 1 bed suite is awesome and roomy and I love the kitchen. I would love more tv stations but for a hotel it... More 

Was this review helpful? Yes 1
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear dtrail6203 - I always appreciate to see that guests return again and again to our hotel. I am also very happy to see that you are pleased with our staff down to the kitchen in your room. As always, we do appreciate any and all feedback. And I do apologize we do not meet your satisfaction regarding the tv... More 

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Additional Information about Staybridge Suites Memphis - Poplar Ave East

Address: 1070 Ridge Lake Blvd., Memphis, TN 38120 (Formerly Hawthorn Suites)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Memphis - Poplar Ave East 3*
Number of rooms: 114
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Also Known As:
Staybridge Suites Memphis - Poplar Ave East Hotel Memphis
Memphis Staybridge Suites
Hotel Style:
#3 Family Hotel in Memphis
#4 Romantic Hotel in Memphis
#10 Business Hotel in Memphis
#13 Best Value Hotel in Memphis

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