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All 135 Memphis hotels

BEST WESTERN Galleria Inn & Suites

2.5 of 5 Motel   |   8635 US Highway 64, Memphis, TN 38133 (Formerly Holiday Inn)
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71%
Ranked #31 of 135 hotels in Memphis
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
Kenneth F The Colony, United States
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159 people have reviewed this hotel

Traveler rating
    55
    58
    29
    11
    6
See reviews for
46
42
6
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
The Colony, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We need special commendation and the staff had gone out of their way to ensure the needs were fulfill by showing me the room. We travel to the east a lot and without question. This hotel will be on our list of places to stay.From the time I had walked in to the time that we had parted, everything was... More

Review collected in partnership with Best Western

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Senior Contributor
25 reviews 25 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for the first time last week. Wanted to stay here tonight but they were sold out. This is a beautiful hotel. Convenient to I- 40 at exit 18 in Memphis Tn. Many dining, shopping, and fueling choises near by. Lobby is gorgeous. Staff was super friendly. Room was beautifully decorated. Excellent bed. Breakfast was fresh and hot with... More

Was this review helpful? Yes 1
Ohio
Top Contributor
59 reviews 59 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Best Western was recently renovated but only the main space of our room was redone, the bathroom was still out-of-date. The pillows were small and lumpy but everything else was nice. Breakfast was average and fully stocked. Overall its not to bad, I'd just recommend bringing your own pillow. It's amazing to me they spend all that money on... More

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Asheville, North Carolina
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Wall mounted AC was noisy and not effective in cooling room. Bed tended to sag in middle. Room layout (suite) was very strange with no sink in bath/toilet room but at the wet bar. Breakfast was bare minimum.

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Flint, Texas
Contributor
20 reviews 20 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This was an average hotel, big rooms and clean the bathroom is outdated. The staff was very nice and helpful. I just don't feel like I got $173.00worth with taxes... Breakfast was ehh location was easy to get to...plenty of restaurants.....not in a scary neighborhood but I've seen better....

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Trade, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I had read a few bad reviews on this hotel and was a little worried when there were no rooms at nearby hotels available. The room decor was a little dated but was very clean and had all the amenities I required. The is a non-smoking hotel and upon entering the room I smelled the odor of smoke which didn't... More

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1 review
5 of 5 stars Reviewed 4 weeks ago

very helpful staff helped us find were we were going. clean rooms and great breakfast in the morningWe was directed to some really good Ba-b-q resterants and sites to see.the walkway along the river great,park in the free parking instead of the parking that you have to pay

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Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

stayed here now twice both times very nice but breakfast needs major improving could not eat , rooms very nice and staff friendly good location places to eat are within walking distance right next to the interstate easy off and back on

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Ripley, Tennessee
2 reviews
1 of 5 stars Reviewed March 6, 2014 via mobile

Stayed 3 nights. Room flooded during rain storm. Water pouring through window. Had to pay full price and clean water up for 3 days. Had my 3 kids in this suite and the experience was horrible having to deal with the flood.

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Ripley, Tennessee
2 reviews
1 of 5 stars Reviewed March 6, 2014

Room flooded during rain. Water was coming thru the wall at the window. Had to use blankets and towels to keep water out. They were happy to pass on many towels and blankets. There 3 nights and paid FULL price for the mess.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Galleria Inn & Suites

Also Known As:
Best Western Galleria Hotel Memphis
Best Western Bartlett
Best Western Memphis
Bartlett Best Western
Address: 8635 US Highway 64, Memphis, TN 38133 (Formerly Holiday Inn)
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#32 Family Hotel in Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Galleria Inn & Suites 2.5*
Official Description (provided by the hotel):
Stay at this award-winning, newly renovated, Memphis hotel offering convenient access to Memphis attractions.Best Western Galleria Inn & Suites is the recipient of the Director's Award for cleanliness and hospitality. Stay in a well-appointed guest room and enjoy room amenities such as cable satellite television with HBO® and high-speed Internet access. Guests will also appreciate hotel amenities like our complimentary breakfast bar, an exercise facility and meeting facilities for up to 33 guests. ... more   less 
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