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BEST WESTERN Galleria Inn & Suites

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8635 US Highway 64, Memphis, TN 38133 (Formerly Holiday Inn)
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BEST WESTERN Galleria Inn & Suites
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246 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • French first
  • German first
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    (246)
  • Mar-May only
    (69)
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    (32)
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Missouri City, Texas
Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just off of the freeway in Bartlett, TN, this was a nice place to call home for the night...especially after a long drive. Room was clean and the beds were more than comfortable. Not to mention, the rate was reasonable. The staff on-hand were great and more than accommodating even though they were busy. Having booked the room in advance,... More 

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Asheville, United States
5 of 5 stars Reviewed 2 days ago NEW

Everything worked, including the Internet, without robbing you with upgrade pricing. Clean room, very helpful, pleasant staff. No high-definition TV, but otherwise, flawless. And, very reasonable rates.

Review collected in partnership with Best Western

Was this review helpful? Yes
Normandy, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Check in and out was pleasant. Room looked good. However, was disappointed that there was no pool, TV did not work and the server started putting up food before closing time and had to ask for Breakfast items that we wanted.

Review collected in partnership with Best Western

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Mansfield, Texas
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A little hard to find but worth it. We had a friendly greeting from the front desk that was in a very pretty lobby. Our reservation was ready and it took no time at all to check in. When we asked the friendly clerk for a dinner recommendation she asked what we liked to eat, mad a recommendation for a... More 

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Belleville, Michigan
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Visited this hotel for 2 days last week. The receptionist was very helpful and knowledgeable about the surrounding area. I believe her name was Margaret and she was wonderful!!! Recommended good restaurants in the area and they're many in the area. Room was spacious and comfortable, could use bigger televisions in the rooms. Hard to see a small screen from... More 

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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Glad I didn't pay full price for this place. The front desk people are mildly inviting, the people who clean the rooms took blankets off the floor (without folding) and threw them on my son's open suitcase. When we checked in we weren't even given direction to our room...it was just weird. The tv is small and has limited channels.... More 

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Staten Island, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently stayed at this hotel and found the folks at the front desk to be very nice and helpful. There was ample space in our hotel room and it was clean. The breakfast buffet had a number of choices and was plentiful. We felt there should have been more tables available for the hotel guests as we had to... More 

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Timberville, Virginia, United States
1 review
5 of 5 stars Reviewed 1 week ago

We have to drive about 20 miles very day wGreasteste are in Memphis . We could stay closer but stay here.WE attend Gospel Quartet VieginiaShow Every year And We stay here every year.Everyone at Galleria Inn & Suites S\so nice you will want to stay here again.

Review collected in partnership with Best Western

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New Haven, Connecticut
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked the last room last minute while driving to Memphis based on trip advisor review; when we drove up we were surprised and glad to see it was gated...because of it's location, there was only one attendant working at the the desk so it was easier for us to get extra pillows or towels ourselves...this is very much a... More 

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Nashville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The internet is slow at times, there is a lot of highway noise that can be heard from the room and there is no freezer as part of the refrigerator. The hotel is very well kept up. The room was very small. The beds are very comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear KeithN--Glad you found our new guest bedding to your liking. Please note that we have all types of room styles from King Studio rooms to Living Room suites. We will be happy to upgrade you the next time you will be in the area. If there is anything else we can do for you, please let us know. Sincerely,... More 

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