I have noticed a vast improvement in this hotel since the hotel has undergone new ownership and is now under new management. The new renovations that have been made so far are a very big improvement just from when i drove in the hotel the landscaping was one of the first things that i noticed and the staff are a... more

Lamps in my room didn't work. Black mould on my shower curtain. Dirty rugs, walls, sink, bathtub. No TV remote control, and the motel took two days to find one. Locks on some rooms won't work. I had to ask for pillowcases (as did other guests). The lights in the laundry room were out for days on end. Missing fire... more

It wasn't the fact that there was no microwave, coffee, hairdryer, ice (had to buy from Waffle House next door), clock, refrigerator, etc. that bothered me so much. It was just the general cleanliness, undrinkable water, old dirty bedding, and the 4 roaches that I had to kill that bothered me the most. And then the fact that they have... more

Found smashed bugs on the walls, holes in the pillow cases, dirty beds, dirty bathroom and dirty carpet. Went to get a refund, but they have a no refund policy. Now I see why. We recommended cleaning the room with the money they took from us. We went down the road to the next exit and found a nice Motel more

After a grueling four hour flight to Memphis, I arrived at the Guest Inn at 11:30 p.m. only to find that they had given away my guaranteed reservation. Of course, there was a major convention in town, and there was not a room to be found. After treating me as if I had done something wrong (even though I had... more