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2.0 of 5 Hotel   |   3419 American Way, Memphis, TN 38118 (Formerly Garden Inn) (Quince - Oakhaven-Parkway PD)
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Econo Lodge
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Ranked #90 of 134 Hotels in Memphis
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33 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 12, 2014

Advertised renovated but not true only out side. Said there is a business center no there isn't. High speed Internet, slow and it keeps kicking me off every 20 min. Oh and breakfast discussing, dirty and messy.

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014 via mobile

Do not stay at this mess! Went to check in explained to front desk that I just had left another place that wasn't clean.. she said I understand we have clean rooms here.. first of all I should have known better when I seen some sheets hanging over the balcony and it was hot inside...got to my first room on... More 

Was this review helpful? Yes 1
Fort Smith, Arkansas
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed June 21, 2014

I am late on this review, but I was checking in to write another and realized I needed to write it. Very sketchy clientel, saw a condom in the parking lot (Ill leave it at that), horrible service, noise until 4 AM including people screaming and arguing outside our window in parking lot. Repeated calls to front desk, and they... More 

Was this review helpful? Yes 2
Winston Salem, North Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 15, 2014

The hotel and the rooms smelled. The sheets were stained. Walls and carpets were dirty. Do not believe the positive reviews. Sleeping on the floor at the airport (our other option when our plane was diverted to Memphis) would have been better.

Was this review helpful? Yes 2
Hialeah, Florida
1 review
5 of 5 stars Reviewed December 20, 2013

The stay was very relaxing and we will come back when we return to memphis. The staff is very professional and friendly. I strongly recommend this location! Very pleasant and enjoyed the delicious breakfast.

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Rockford, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2013

It was very good stay in this Econolodge.friendly staff good service,, clean room and bathroom. I enjoyed brackfast in the morning..comfortable bed. Good location on hwy 78 and american way..I stay in this econo every week

Was this review helpful? Yes 1
Fort Lauderdale, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 26, 2013

Toilet did not flush properly, never received service. Called front desk 3 times no answer. Went to front desk, reported my dissatisfaction, told them I did not want to be disturbed. Put do not disturb sign on door. Awoken by phone call 15 minutes later. ink cracked. No way to take a bath. Breakfast was terrible.

Was this review helpful? Yes 1
El Dorado, Arkansas, United States
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 16, 2013

My mother, younger brother and I stayed at this hotel Memorial Day weekend and well....I should have made the reservations instead of waiting on my mother. I try to NEVER stay at an Econo Lodge, especially having once worked at one, and the first 2 nights I honestly was surprised. Surprised to find an empty shampoo bottle in the shower... More 

Was this review helpful? Yes 2
Top Contributor
84 reviews 84 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed May 30, 2013

This is a no star hotel, it smells very bad, it has been well used and not maintained. Baseboards are falling off the walls, carpets are stained, bathtubs have more black on them then white. I left, reservation cancelled!

Was this review helpful? Yes 2
Memphis, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2013

Great place to stay not far from Graceland or downtown. The rooms are newly done, comfortable and clean. The staff is excellent, going above the norm to make your stay wonderful. We enjoy the hot breakfast..

Was this review helpful? Yes 2
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Additional Information about Econo Lodge

Address: 3419 American Way, Memphis, TN 38118 (Formerly Garden Inn)
Phone Number:
Location: United States > Tennessee > Memphis > Quince - Oakhaven-Parkway PD
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge 2*
Number of rooms: 52
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