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All 135 Memphis hotels

SpringHill Suites Memphis East / Galleria

3.0 of 5 Hotel   |   2800 New Brunswick Rd, Memphis, TN 38133
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SpringHill Suites Memphis East / Galleria
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83%
Ranked #10 of 135 hotels in Memphis
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
SteveJ3305 Louisville, Kentucky
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107 people have reviewed this hotel

Traveler rating
    52
    35
    13
    2
    5
See reviews for
46
12
2
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Louisville, Kentucky
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great place to stay if you want to spend less than in downtown Memphis and don't mind a 20-25 minute commute to the main attractions. The breakfast buffet is fantastic, and the woman providing the service came around to everyone to ask if they were done before putting up the food! The coffee is great and available... More

Was this review helpful? Yes
TMIHospitality, Manager at SpringHill Suites Memphis East / Galleria, responded to this review

Dear SteveJ3305, Thank you for your wonderful review of the SpringHill Suites Memphis East Galleria. I'm very glad to hear that our complimentary breakfast and hostess impressed you! I will be sure to pass along your comments to her. It will make her day! We hope to welcome you back soon. Warm thanks, Tonya M. General Manager More

Boise, Idaho
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I were passing through and decide to stay at this hotel. The property looked to be recently renovated and the housekeepers were very friendly. The room was clean and comfortable and breakfast was a delight. We would stay here again on future travels in the area!

Was this review helpful? Yes
TMIHospitality, Manager at SpringHill Suites Memphis East / Galleria, responded to this review

Dear Jenny S, Thank you for reviewing our hotel. I'm so happy to hear that you had a wonderful stay and that you enjoyed our complimentary breakfast. We hope to welcome you back to the SpringHill Suites Memphis East Galleria again very soon. Kind regards, Tonya M. General Manager More

Indianapolis, Indiana
Top Contributor
76 reviews 76 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was clean and quiet , front desk personell very friendly and helpful , good location close to many restaurants and a shopping area. hotel one minute off the interstate highway. Would stay here on my next trip through Memphis.

Was this review helpful? Yes
TMIHospitality, Manager at SpringHill Suites Memphis East / Galleria, responded to this review

Dear Cjdey, Thank you for reviewing the SpringHill Suites Memphis East Galleria. I'm glad that you found your room clean and quiet. I'm also glad that our location near restaurants and shopping was convenient for you. We look forward to your return. Warm thanks, Tonya M. General Manager More

Columbus, OH
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night on my way to Texas. They did not have the room that I reserved and we ended up having a different room which is fine as long as it meets the needs. Room was clean but small. The surrounding area is nice and safe. Many shops to visit. This is definitely a very good option... More

Was this review helpful? Yes
TMIHospitality, Manager at SpringHill Suites Memphis East / Galleria, responded to this review

Dear Doc_Genetics, Thank you for reviewing the SpringHill Suites Memphis East Galleria. I'm glad that you found your room clean and our location in a nice and safe area. I apologize that our complimentary breakfast did not meet your expectations. We hope to be able to host you again on your next trip to Memphis. Warm thanks, Tonya M. General... More

Lansing, Kansas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

They were working on the looking granite when we arrived and I thought oh boy...a bunch of noise. That was certainly not the case. The staff were extremely friendly, the rooms were very clean, the hotel is a little small but it met the needs of my family while we were on Spring break. I wish they would have 2... More

Was this review helpful? Yes
TMIHospitality, Manager at SpringHill Suites Memphis East / Galleria, responded to this review

Dear Grace O, Thank you for sharing your experience with us. We are glad to hear that you enjoyed a clean room and our friendly staff. Please come back and stay with the SpringHill Suites Memphis East Galleria again soon. Warm thanks, Tonya M. General Manager More

Little Rock, Arkansas
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed here one night for business a few weeks ago. The property has been recently renovated. My room was in great condition, but the a/c could have cooled the room a little better. The staff was very friendly, especially the housekeepers. A good stay overall.

Was this review helpful? Yes
TMIHospitality, Manager at SpringHill Suites Memphis East / Galleria, responded to this review

Dear T0urbill0n, Thank you for reviewing the SpringHill Suites Memphis East Galleria. I'm glad to hear you enjoyed a clean room and friendly staff. We hope to see you again soon. Warm thanks, Tonya M. General Manager More

Jackson, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014 via mobile

Beautiful hotel..the room was gorgeous and spacious. Definitely coming back. I came for one night but I will be back and bring my boys next time. I did not eat breakfast but the staff was excellent. A great hidden treasure in Memphis.

Was this review helpful? Yes 1
TMIHospitality, Manager at SpringHill Suites Memphis East / Galleria, responded to this review

Dear Keetat, Thank you for your kind review of the SpringHill Suites Memphis East Galleria. I'm glad to hear that you thoroughly enjoyed your stay with us. We look forward to your return. Warm thanks, Tonya M. General Manager More

Helena, Arkansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

I loved this hotel!! The General Manager was very friendly and went out of her way to make us feel comfortable!! We stay at hotels often and the breakfast was the best so far!!! Great job SpringHill Suites Memphis East/Galleria!! I wish other hotels would follow your example of real customer service!!

Was this review helpful? Yes 1
TMIHospitality, Manager at SpringHill Suites Memphis East / Galleria, responded to this review

Dear Trina B, Thank you so much for letting others know about the wonderful experience you had at our SpringHill Suites Memphis East Galleria! We pride ourselves on providing our guests with exceptional service. I'm glad to know that we did just that. We look forward to another visit! Kind thanks, Tonya M. General Manager More

Winter Springs, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 25, 2014 via mobile

There are many nice things about this hotel but the feature that stands out most is the staff. When learning that we were in town for a funeral, Tanya, the general manager, offered to bring cookies to our room while we were waiting for visitation to begin. The housekeeping staff was very thorough and at check in, the front desk... More

Was this review helpful? Yes
TMIHospitality, Manager at SpringHill Suites Memphis East / Galleria, responded to this review

Dear Rebecca G, Thank you for your kind words about our staff. We appreciate you taking the time to share your story with others, especially during this difficult time. I will be sure to share your review with my entire staff as it will mean a lot to them. I hope that if you find yourself back in town, you... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed February 14, 2014

The staff of this hotel was impressive, even to me, a 50-something Southerner who grew up in this culture. Let me give you 2 examples that immediately come to mind .... Jasmine greeted me with a nod and friendly smile from behind the front desk, as she calmly answered questions to the caller on the phone tucked under her chin.... More

Was this review helpful? Yes
TMIHospitality, Manager at SpringHill Suites Memphis East / Galleria, responded to this review

Dear CGHarp, Thank you for your kind review of the SpringHill Suites Memphis East Galleria. I'm so glad to hear that my amazing staff was helpful and friendly. I appreciate you letting me know about their dedication, and will pass along your comments to Jasmine and Mary. Please come back and see us again soon. Kind thanks, Tonya M. General... More

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Additional Information about SpringHill Suites Memphis East / Galleria

Also Known As:
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites Memphis East / Galleria Hotel
Springhill Suites Memphis
Springhill Suites East Galleria
Address: 2800 New Brunswick Rd, Memphis, TN 38133
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#11 Best Value Hotel in Memphis
#13 Business Hotel in Memphis
#17 Family Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Memphis East / Galleria 3*
Official Description (provided by the hotel):
SpringHill Suites by Marriott Memphis East/Galleria introduces you to a refreshing new concept in hospitality. Located next to the Wolfchase Galleria Mall, Exit 18 off I-40 we are conveniently located a short drive from Graceland, Beale Street, Mud Island, Memphis Brooks Museum of Art, Sun Studio, Coors Brewery & Mike Rose Soccer Complex. Great extras include free Wi-Fi, and a pantry with mini-fridge, coffee maker and microwave. Start the day at the free breakfast buffet. ... more   less 
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