We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Memphis Downtown

Hotel website
Hotel deals
300 North Second Street, Memphis, TN 38105 (Formerly Wyndham Garden Hotel)
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Crowne Plaza Memphis Downtown
Professional photos View all
Browse nearby
Crowne Plaza Memphis Downtown
Add Photo Write a Review

797 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    223
    248
    205
    70
    51
See reviews for
149
275
33
143
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (797)
  • Mar-May only
    (226)
  • Jun-Aug only
    (244)
  • Sep-Nov only
    (213)
  • Dec-Feb only
    (114)
All months
hu10 6as
Level Contributor
156 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

no safe in the room just behind the desk, free bus into town the room was clean ,tea and coffee available ,bath and shower were great .overall the hotel was basic .we were that tired we did not take notice of all the facilities that were available but we would stay again.

Was this review helpful? Yes
huntsville7, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear bizzyinn, Thank you for taking the opportunity to fill out a review on your recent visit here at the Crowne Plaza Memphis. We appreciate you sharing your feedback and we are pleased that you found your room accommodations clean, and the bath and shower very comfortable. The entire team of hospitality professionals here all appreciate your patronage and look... More 

Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel staff was super friendly and great. . The hotel lobby looked nice and clean. Walked in the room and couldn't find the light switch. Because there was none. Had to walk in between the two beds and turn on the lamp. Didn't make us feel safe at all! The bed were comfortable but the rest of the room... More 

Was this review helpful? Yes
huntsville7, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear Hailey 2007, Thank you for taking the opportunity to complete a survey on your recent visit here at the Crowne Plaza Memphis. We are delighted that you found our team of associates super friendly and great. I will, certainly share your valuable feedback with the entire team. Your patronage is extremely important to all of us, and we hope... More 

Warner Robins, Georgia
Level Contributor
166 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The room was ok. Comfy bed....There were earplugs on the bed for guests & massage lotions from the hotel. The earplugs sort of scared me, but we slept just fine. We used valet parking. The bathrooms here were a little small, but we were just passing through. We also had a view of the Bass Pro Shop pyramid.

Was this review helpful? Yes
huntsville7, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear summervacation27, We want to thank you for taking the opportunity to share your valuable feedback on your recent stay here at the Crowne Plaza Memphis. We are pleased that you had a comfortable night's rest, and we all certainly appreciate your valued business. Thank you again for providing us your input on your visit and we look forward to... More 

Oudenburg, Belgium
Level Contributor
5 reviews
2 of 5 stars Reviewed 5 days ago NEW

Room 202: no lamps on the night table, desk lamp didn't work, clockradio didn't work, no coat hangers, no hairdryer, water in bath/shower was luke warm, no luggage stand. Most of the above was remedied the same evening or the next morning but this should'n't happen in a 4 star hotel.

Was this review helpful? Yes
huntsville7, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear Betty B, Thank you for taking the opportunity to complete a survey on your recent experience here at the Crowne Plaza Memphis. I must say we are extremely embarrassed by your feedback, as we certainly dropped the ball with regards to your guest room issues. I will address this immediately with the team to ensure this does not repeat... More 

Travelers are raving about these Memphis hotels

Dumfries, United Kingdom
Level Contributor
135 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Lovely hotel in good position . Breakfast lovely and staff pleasent .Ventured to Beale street using hotel shuttle which was efficient and handy .prices in the hotel were reasonable and had a good selection of beers wine and spirits . Beds comfortable and rooms clean .would stay again

Was this review helpful? Yes 1
huntsville7, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear 263396, Thank you for taking the time to complete a review on your recent stay here at the Crowne Plaza Memphis. We are very pleased that you found our hotel lovely, and the guest rooms very clean. In addition, we are delighted that you experienced our great culinary offerings for breakfast. The entire team really appreciates your patronage and... More 

Cumbria
Level Contributor
90 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice big room with rubbish view. Comfortable beds, no fridge, which is annoying in these temperatures. Noisy but efficient air con. Bathroom fine, but bring your own toiletries, because after the tube containing about a tablespoon of shampoo on night one, there ain't no more! Our bathroom extractor fan didn't work. The parking system doesn't work. The reception staff are... More 

Was this review helpful? Yes 2
huntsville7, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear LizAtk, Thank you for taking the opportunity to fill out a review on your recent stay here at the Crowne Plaza Memphis. We value your very important feedback and I certainly would like to apologize for the issues you encountered with our reception team. There is really no excuse for you to have experienced these concerns, and I will... More 

Hamilton
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in was near the appointed check in time.There was a convention in town so this made it inconvenient for the incoming guests as they needed time to freshen up before the venue.LONG check in.They were at 100% occupancy the night before. 2 housekeepers per each floor housing 28 rooms(?)Room appeared clean.Tub drain did not work.Upon reporting, engineering was there... More 

Was this review helpful? Yes 1
huntsville7, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear Notthejetset, Thank you for taking the opportunity to complete a survey on your recent stay here at the Crowne Plaza Memphis. We certainly appreciate your valuable comments and feedback and are pleased that you found your guest room clean and comfortable. I would like to sincerely apologize for the confusion and experience with our shuttle vehicle. I will certainly... More 

Monroeville, Alabama
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff and location could not have been better. Free shuttle to Beale street was an added bonus. Very nice rooms. clean and comfortable. The staff was friendly and went out of the way to make the stay enjoyable.

Was this review helpful? Yes 1
huntsville7, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear 305daelc, Thank you for your very kind comments on your recent stay here at the Crowne Plaza Memphis. I will certainly share your comments with the entire team, as they will be thrilled to learn that you found the staff so wonderful and friendly. In addition, I will personally reach out to Reginald and recognize his going above and... More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

Last month we stayed at the crown plaza Memphis downtown while we were seeing the sights and sounds of Memphis, the room was acceptable and clean however the breakfast was terrible the buffet was always cold and if it was not included we would have been asking for our money back!!!! But the saving grace of this hotel was Reginald... More 

Was this review helpful? Yes
huntsville7, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear Poppykett, Thank you for taking the time to fill out a review on your recent visit with us here at the Crowne Plaza Memphis. Please allow me to sincerely apologize for your poor experience in our restaurant during breakfast. I will certainly address this immediately with the food and beverage team so we can correct these issues moving forward.... More 

Darwin, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel, staff are so friendly. We recently stayed for 3 nights and could not fault a thing! From arrival we were treated by all staff in a friendly manner!! Rooms were clean and the beds and pillows so comfortable and housekeeping was great!! The complimentary Shuttle service is an added bonus that we used on many... More 

Was this review helpful? Yes
huntsville7, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear 305daelc, Thank you for taking the time to comment on your recent stay with us here at the Crowne Plaza Memphis. We are so pleased that you had a terrific visit with us and found our staff wonderful and friendly. I will certainly share your kind comments with the entire team, as they will be delighted to hear your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

170 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (86)
Viewed
Dining (2)
Viewed
Room/suite (25)
Viewed
Bathroom (10)
Viewed
View from room (7)
Viewed
Hotel & grounds (10)
Viewed
Pool/beach area (1)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (84)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (13)
Viewed
Business center/function rooms (5)
Viewed
Dining (8)
Viewed
Pool/beach area (2)
Viewed
Other (42)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay