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All 134 Memphis hotels

Crowne Plaza Hotel Memphis

3.5 of 5 Hotel   |   300 North 2nd Street, Memphis, TN 38105 (Formerly Wyndham Garden Hotel)
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63%
Ranked #37 of 134 hotels in Memphis
A recent review
4 of 5 stars reviewed yesterday
vikki26 London, United Kingdom
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643 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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English first
London, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is clean and the staff are friendly. We used the shuttle bus to get into Beale street as the walk was too far. The driver was friendly and would always pick us up and return us to hotel. Graceland and sun studios are worth a visit, the trips can be booked through reception. Try to watch the ducks... More

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Bedford, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for 5 nights in June for my dads 60th birthday treat and the hotel was ok but quite basic to what I'm used too. Luckily it was clean we did have one day where they had run out of clean towels and was struggling to get hold of them but sorted after chasing three times and then was... More

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CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for taking time to review our property. We are pleased you enjoy the shuttle to Beale Street. I am sorry for the inconvenience about running out of towels during your stay. The comments we receive will help us to target the problem area and will help us improve our next guest visit. More

Lynchburg, Virginia
Contributor
16 reviews 16 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The room was clean which was most important but it was very obvious that it is an old hotel. The bed was way more comfortable than most which was awesome. My only complaint about the room was that there was no refrigerator or microwave. That's just unacceptable and unless they change that I will not stay again. It should be... More

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CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for review our property. Please accept our apologies for the condition of the hotel during your stay. We will let the management team know about the comments on the extra amenities you will like us to provide in the rooms. We hope you will give us a second chance to make you stay better. More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

My sister and I planned a weekend getaway for our mom's birthday, we live in Chicago. We decided a quick drive to Memphis would be sufficient. We made reservations for the Crowne Plaza on 2nd Street, downtown Memphis. Upon our arrival it was plush, southern hospitality. Tameka at the front desk, the girl rocks. She had a lobby full of... More

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CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for the 5 star review. We appreciated your great comments. We are glad that our team members give you understanding southern hospitality. We look forward to welcoming you back again soon. More

Nashville, Tennessee
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

No one knows the right with fi password, there was no menu in the room and when I asked for one I was told to see the menu in the bar. That's funny, because I had just left there and they no longer carried a significant portion of the items on that menu.

Was this review helpful? Yes 1
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for the review. Please accept sincere apologies that our staff was not properly trained doing your stay with us. The service was unacceptable that you receive. We will take the time out to retrain our staff. We will make the necessary changes so this will not happen in the future, More

Bristol, Virginia
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

The service is good. The workers are friendly. The hotel is in need of major renovations. At night in bed, the mildew smell was nasty. The air conditioner system is a thermostat on the wall and a window floor unit. We were either cold or hot. The carpet look thread-bare.

Was this review helpful? Yes 1
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for the feedback. We love to hear about good service the staff provide you doing your stay. Please accept our sincere apologies for smell and the conditioner in your room. We will share the comments with our engineering department and management team. We hope you will stay with us in the future to show you that we can... More

Champaign, Il
Top Contributor
67 reviews 67 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a great stay at this hotel while attending a conference. Front desk was very very friendly. hotel provided courtesy shuttle to Beale St. The drive was very friendly and helpful. He suggested several of his favorite places to eat. Hotel provided complementary water, coffee, lemonade and cookies throughout the day. had a restaurant on-site but I didn't end up... More

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CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for your feedback. We appreciate your comments on our staff great service. We hope your company will choose us for their next conference. More

Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Priceline set me up! I purchased a room for one night via Priceline. You select a location, star rating, and a price; then, Priceline books the room for you. Never again!! The exterior was very dated, dingy, and unwelcoming. But, I'm not sleeping outside, so who cares. The lobby was they same. If We had not already purchased the room... More

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CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for your feedback. We take our guest comments very seriously. Please accept our sincere apology about the condition of the hotel and the mosquitos. We will share these issues with our Management team to make the necessary improvements. While we understand that your stay was less than satisfactory, we hope that you would give us another chance to... More

Fort Worth, Texas
Top Contributor
70 reviews 70 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 1 week ago

I don’t know if we came at the wrong time but the this is one of the worst hotels I’ve stayed. We stayed here on a Saturday and it was busy due to multiple family reunions and a fraternity convention. We were lucky enough to stay on the floor with a lot of the fraternity guys and it was loud... More

Was this review helpful? Yes 1
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for posting a review of our property. We will like to apologies for all of the discomfort you had doing your stay. We like to make sure all our guests has a great experience while you are staying with us, unfortunately we drop the ball. We hope to have another opportunity to better serve you. More

Arkansas
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We returned to the Crowne Plaza in the past few days to celebrate our anniversary. As before, the service was outstanding and the friendliness of the staff was excellent. Kudos to the restaurant crew; I've been in supposed five-star establishments where the attentiveness to detail and customer satisfaction were not at this level. As I said in my previous review,... More

Was this review helpful? Yes
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Additional Information about Crowne Plaza Hotel Memphis

Address: 300 North 2nd Street, Memphis, TN 38105 (Formerly Wyndham Garden Hotel)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Memphis 3.5*
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Also Known As:
Crowne Plaza Memphis
Memphis Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#19 Business Hotel in Memphis
Hotel Class
Official Description (provided by the hotel)
Our Memphis Meeting Hotel is the Perfect Place for Your Next Corporate ConventionThe Crowne Plaza Memphis hotel offers affordable hotel accommodations in the heart of Memphis, TN. Our downtown Memphis hotel is just 12 miles from Memphis International Airport (MEM) and minutes from the Cook Convention Center, making us the perfect Memphis meeting and convention hotel for business travelers and corporate conventions.Our convenient downtown Memphis hotel is conveniently located within walking distance of the Memphis trolley system which provides easy access to the convention center and business district as well as the local tourist attractions that help make Memphis a great vacation destination.Looking for something fun to do in Memphis? Music enthusiasts will be pleased to know that the world-famous Beale Street Entertainment District is within walking distance of our downtown Memphis vacation hotel and Elvis Presley s Graceland is just 8 miles away. Sports fans can catch a game at AutoZone Park, home of the Memphis Redbirds, or the FedEx Forum, home of the NBA's Memphis Grizzlies.The Crowne Plaza Memphis hotel offers luxury accommodations and amenities to compliment its great downtown Memphis location. From quiet zone floors to Sleep Advantage packages, we provide everything you need to rest well while on the road. ... more   less 
Number of rooms
230

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