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All 134 Memphis hotels

Crowne Plaza Hotel Memphis

3.5 of 5 Hotel   |   300 North 2nd Street, Memphis, TN 38105 (Formerly Wyndham Garden Hotel)
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Ranked #36 of 134 hotels in Memphis
A recent review
5 of 5 stars reviewed 3 days ago
MSCHIEFMARY Tampa, Florida
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653 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
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English first
Tampa, Florida
Top Contributor
53 reviews 53 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the time of my arrival, I found everything to be exactly as it should be. My check in was flawless. Gerald was warm and welcoming at every contact. He checked me in and I also was in contact with him twice more during my stay. Every time he was professional and knowledgeable. Next was Kenneth. He is the bartender... More

Was this review helpful? Yes
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff is cool, but slow at the restaurant which got average food. The room are great, clean and spacious. The view from the windows of our room were on the highway but we didn't hear the traffic much. The mattresses are good and we had 4 good pillow of the same size by bed.

Was this review helpful? Yes
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for taking the time to post you review. We appreciate the comments on our staff and our hotel. We hope you will see you again the next time you are in Memphis. More

Knoxville, TN
Top Contributor
115 reviews 115 reviews
43 hotel reviews
162 helpful votes 162 helpful votes
3 of 5 stars Reviewed 1 week ago

I arrived on a Tuesday late afternoon in August. The lobby was extremely hot, and the hotel didn't have enough check-in staff to handle the amount of people needing to check in. What I liked: 1) Free wi-fi. Note, however, that the wi-fi was spotty and very slow. 2) Sleeping room temperature: I was able to get my room very... More

Was this review helpful? Yes 2
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for posting a review of our property. We love to the positive feedback about our staff. We are sorry to learn that the condition of your room was not to clean to our usually standard. Please accept our sincere apologies. We hope to have another opportunity to better serve you. More

Tampa, Fl
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Crowne Plaza for three nights and the staff was great; they were very friendly and helpful especially the shuttle drivers. The room was spacious, clean and comfortable.The location was great, we were in walking distance to several restaurants and landmarks. The shuttle was a big help as well. The drawback was the internet in the room,... More

Was this review helpful? Yes
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for taking the time to review our property. We are glad our staff was great and you enjoy the shuttle. We will pass this to our Management team so we can correct the problem. We are sorry for the inconvenience that we have cause you. We hope you will get us second a chance. More

London, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Crowne Plaza July 29th for 2 nights. The room was spacious, clean and comfortable. Every staff member we came in contact with was extremely helpful and pleasant. We were more then happy with the service. As we were celebrating a 50th birthday the added room upgrade and nice cheese and fruit tray that was brought to... More

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CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for the 5 star review. We are so glad the out staff show you great service. We love hearing the outstanding job our staff provide. We hope the next time you in Memphis you will choose us. More

Luxembourg City, Luxembourg
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

In all of the hotels of our 3 week trip, the Crowne Plaza was by far the best. The staff was amazing, they were very friendly and helpful! There's a shuttle going to beale street, but we always walked there and back, it is not too far to walk. This hotel definitely makes me choose a Crown Plaza again next... More

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CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for the 5 star review. We appreciate the great feedback about our property. We hope you will choose us the future the next time you are in Memphis. More

Jacksonville, Florida
1 review
1 of 5 stars Reviewed 2 weeks ago

Staff is super awful. Bathroom is overrun with mold/mildew. Toilet rain and ran and ran. Bathroom sink wouldn't drain. Phones in the room didn't work. There is a wake up call guarantee, but we couldn't use it because they couldn't fix the phones in our room. Martinis are $12 and the prime rib is rancid. The sheets are dirty and... More

Was this review helpful? Yes
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for your review. We are very disappointed with the details of your stay and urge you to contact us directly so that we can further discuss and review this matter. We apologize and look forward to your contact. Kind Regards, Helen Nelson, Director of Sales More

Leeds, United Kingdom
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had read some lacklustre reviews about this place, so was a bit apprehensive about booking it. Fortunately, it was pretty decent and worth the extra money (I normally stay in hostels). Like all big chains, the Crowne Plaza has all the necessary amenities and is comfortable and clean, if somewhat utilitarian. It is located in downtown Memphis, which was... More

Was this review helpful? Yes 1
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for taking the time to review our property. We glad you enjoy our hotel. Please accept our sincere apologies for the inconvenience that we cause you in the restaurant. We will pass the comments to our restaurant manager so he can address the issue. We hope you will stay with us in the future. More

London, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is clean and the staff are friendly. We used the shuttle bus to get into Beale street as the walk was too far. The driver was friendly and would always pick us up and return us to hotel. Graceland and sun studios are worth a visit, the trips can be booked through reception. Try to watch the ducks... More

Was this review helpful? Yes 1
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for posted your review. We love hearing that our guest has great service doing their stay. We hope you will choose us the next time you are in Memphis. More

Bedford, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 5 nights in June for my dads 60th birthday treat and the hotel was ok but quite basic to what I'm used too. Luckily it was clean we did have one day where they had run out of clean towels and was struggling to get hold of them but sorted after chasing three times and then was... More

Was this review helpful? Yes 1
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for taking time to review our property. We are pleased you enjoy the shuttle to Beale Street. I am sorry for the inconvenience about running out of towels during your stay. The comments we receive will help us to target the problem area and will help us improve our next guest visit. More

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Additional Information about Crowne Plaza Hotel Memphis

Address: 300 North 2nd Street, Memphis, TN 38105 (Formerly Wyndham Garden Hotel)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Memphis 3.5*
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Also Known As:
Crowne Plaza Memphis
Memphis Crowne Plaza

118 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#20 Business Hotel in Memphis
Hotel Class
Official Description (provided by the hotel)
Our Memphis Meeting Hotel is the Perfect Place for Your Next Corporate ConventionThe Crowne Plaza Memphis hotel offers affordable hotel accommodations in the heart of Memphis, TN. Our downtown Memphis hotel is just 12 miles from Memphis International Airport (MEM) and minutes from the Cook Convention Center, making us the perfect Memphis meeting and convention hotel for business travelers and corporate conventions.Our convenient downtown Memphis hotel is conveniently located within walking distance of the Memphis trolley system which provides easy access to the convention center and business district as well as the local tourist attractions that help make Memphis a great vacation destination.Looking for something fun to do in Memphis? Music enthusiasts will be pleased to know that the world-famous Beale Street Entertainment District is within walking distance of our downtown Memphis vacation hotel and Elvis Presley s Graceland is just 8 miles away. Sports fans can catch a game at AutoZone Park, home of the Memphis Redbirds, or the FedEx Forum, home of the NBA's Memphis Grizzlies.The Crowne Plaza Memphis hotel offers luxury accommodations and amenities to compliment its great downtown Memphis location. From quiet zone floors to Sleep Advantage packages, we provide everything you need to rest well while on the road. ... more   less 
Number of rooms
230

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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