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Crowne Plaza Hotel Memphis

3.5 of 5 300 North 2nd Street, Memphis, TN 38105 (Formerly Wyndham Garden Hotel)
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Crowne Plaza Hotel Memphis
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Crowne Plaza Hotel Memphis
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716 reviews from our community

Traveler rating
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    178
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Worcestershire
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel was excellent. Arrived at 6.00 (1 hour early) and was booked immediately. The shuttle service in to downtown took me to required destinations and gave me their card to get them to pick me up (BB Kings at 11.30 p.m.) Hotel staff could not do enough for you

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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I enjoyed my stay. It was comfortable, very clean, and friendly staff. I look forward to coming back next year. The price was reasonable and everything was nice. I will recommend my family and friends to stay @ Crowne Plaza Memphis.

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Swansea County, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Wonderful hotel, excellent location, superb staff, so helpful. Rooms are very comfortable and quite spacious, would definately return. The hotel is within easy access to the bars, restaurants and shops. Check in staff were extremely polite and courteous and could not do enough to help us on the tourist trail.

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CrowneDOS, Guest Relations Manager at Crowne Plaza Hotel Memphis, responded to this review

Thank you for all your positive review doing your stay. We work extremely hard on our service and we take pride in our property. We hope that you will choose us in the future. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were delayed over from our travels and stayed at the Crown. Our stay was okay, but our server Sandra made it worth it. Sandra was polite and very sweet. Sandra checked on us and made us feel at home. I recommend Sandra for everyone. Thanks Sandra, we love you.

Was this review helpful? Yes 1
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for the 5 stars review. We pass these comments on the Sandra, she will be excited to hear that she made a different with one our guest. We hope you will stay with us again. More 

Seattle, Washington
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This review will look at the levels of customer service, not location nor tourist amenities. From the moment I checked in, until I boarded the hotel shuttle to leave the next day; this hotel shined in all areas of customer service. Check in was a delight. I was greeted immediately, given my room assignment, and shown to the hotel elevator.... More 

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CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

We appreciation you taking the time to comments on your stay. These are the comments that strive for all our guests. We thank you for noticing our hard work and hope we will service you in the future. More 

Houston, Texas
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was alright. It was clean. It was just over a mile walk from Beale street. The walk was a bit scary. I usually carry a concealed pistol, as I am licensed, however once on beale street every place has a no firearms sign, so we decided to take the shuttle. The hotel offered a shuttle, which was nice,... More 

Was this review helpful? Yes 1
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for your review. We apology for the late housekeeping service doing your stay. We will pass this on to our executive housekeeper to make sure this will not happen to future guests. We will certainly look in to extending our shuttle hours. Thank you for the mentioning LeRoy. We hope you will stay with us in the near... More 

Dallas, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

A group of 5 friends and family traveled to Memphis from Dallas to attend the Liberty Bowl. From the minute we arrived at the Crown Plaza to the minute we left - we were treated like VIPs. Upon arrival we went to the lounge where Qwen, Kim and Kenny could not have been more accommodating! Lots of WVU & Texas... More 

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CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for the 5 stars review. We certainly appreciate you taking the time out to mention each staff member by name for the outstanding service that they provide you doing your stay. We will like to thank for posting a great review on our staff and hotel and hope you will choose us in the future. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We were in town for the liberty bowl and the crowne plaza was perfect for our needs. The staff was courteous and friendly, especially Sandra in the restaurant. Sandra treated us like royalty and we would love to have Sandra wait on us on our next visit!

Was this review helpful? Yes
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for the review. We appreciate the wonderful comments you posted on your staffs and Sandra will be glad to hear that her great service was acknowledge. Thank you for staying with us and hope to see you in the future. More 

Ithaca, New York, United States
1 review
5 of 5 stars Reviewed December 25, 2014

We had the most wonderful stay there. From checl-in to check-out, the staff (especially Darryl) were really wonderful. The room was spacious and immaculately clean. The fitness center was small but equipped just fine for a short stay. The bar had a good selection of drinks and happy hour specials. It is walking distance (1 mile) from Beale etc, but... More 

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CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for the 5 stars review. We appreciate all of your great comments doing your stay. Our goal is to provide each guests with the same experience you had doing your stay. Thank you for pointing out Darryl wonderful service and that you for staying with us. More 

Bolton, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 16, 2014

So in terms of vacation. I picked this as it was cheaper I really didn't realise there was nothing around the place. My bad really but unless you like walking 10 blocks+ for anything or paying for cabs or shuttle don't bother for a vacation. To be fair. Free shuttle to most places from the lobby. Which is great but... More 

Was this review helpful? Yes 1
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for your review. We apology for any inconvenience you experience doing your stay. We hope you will accepted our apology for the dirty mirror and the broken shaving mirror. We take all comments seriously and hope you will return again. More 

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Additional Information about Crowne Plaza Hotel Memphis

Address: 300 North 2nd Street, Memphis, TN 38105 (Formerly Wyndham Garden Hotel)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Memphis 3.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Crowne Plaza Memphis
Memphis Crowne Plaza
Hotel Style:
#26 Business Hotel in Memphis

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