We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 134 Memphis hotels

Crowne Plaza Hotel Memphis

3.5 of 5 Hotel   |   300 North 2nd Street, Memphis, TN 38105 (Formerly Wyndham Garden Hotel)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza Hotel Memphis to your Saves list
Crowne Plaza Hotel Memphis
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
63%
Ranked #36 of 134 hotels in Memphis
A recent review
3 of 5 stars reviewed yesterday
Mayura New York City, New York
  • Overview
  • Reviews (659)
  • Photos (118)
  • Location
  • Amenities
  • Q&A
  • Room tips (125)
  • More
true
Write a Review

659 people have reviewed this hotel

Traveler rating
    188
    201
    164
    59
    47
See reviews for
130
214
25
121
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
Top Contributor
70 reviews 70 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed yesterday NEW

From the moment we pulled up in our overpriced cab, we were treated well by friendly, helpful staff. There is complimentary coffee in the mornings with delicious tart lemonade in the afternoon. However, as for furnishings, the bathrooms and other items, this hotel is in need of influx of money to redo the drab and dreary decor. Also the toilet... More

Was this review helpful? Yes 1
Lees Summit, Missouri, United States
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed yesterday NEW

The best part of the stay was the shuttle. We had a ride to and from Beale Street, very informative driver. Check in was fine, I felt like it was a robot behind the desk. She never looked me in the eye and it took awhile for her to finish whatever she was doing to finally check us in. The... More

Was this review helpful? Yes
Huntsville AL
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Attended a reunion here last week. The Service Staff is tops at the Crowne Plaza Memphis. Unfortunately, the hotel is in dire need of refurbishment. We did feel comfortable and secure there but the facilities were totally worn out. (This used to be a hotel of another major brand.) The location is rather remote to downtown activities but they do... More

Was this review helpful? Yes 1
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for posting a review of our property. We are glad that you was happy with the staff. We are looking in the near future to upgrade our property. We will pass the comments to our Management team so we can make the necessary changes to help upgrade fit the guest needs. Hope you will give us a second... More

Manchester, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is clean and comfortable The rooms are spacious and clean Public areas are always kept clean The staff are willing to help with anything Pool is good they also offer a shuttle service to downtown

Was this review helpful? Yes 1
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Wow, Thank for the 5 star review. We love to hear great comments about our hotel. Our hotel is very proud of its level of overall service. We appreciate your feedback. More

Nijmegen, Netherlands
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I read the negative opinions with great astonishment, because we had a GREAT stay at Crowne Plaza and had no problem what so ever. Room was great (no mosquitos, perfect shower), super customer service (even got a call after arriving, asking if everything was at our satisfaction and a free newspaper on the doormat every morning), good breakfast (not included)... More

Was this review helpful? Yes
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Wow, Thank you for the great feedback, We are so happy that you came to our hotel an seen for yourself how great our property really is. Thank you for all the positive responds, we appreciate the great comments. We look forward to welcome you back to the hotel soon. More

Tampa, Florida
Top Contributor
53 reviews 53 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the time of my arrival, I found everything to be exactly as it should be. My check in was flawless. Gerald was warm and welcoming at every contact. He checked me in and I also was in contact with him twice more during my stay. Every time he was professional and knowledgeable. Next was Kenneth. He is the bartender... More

Was this review helpful? Yes
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

WOW, Thank you for the great review. It great to know you appreciate our friendly staff. We love to hear that the staff made a great impact doing your stay. We look forward to you stay with us in the future. More

Top Contributor
52 reviews 52 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff is cool, but slow at the restaurant which got average food. The room are great, clean and spacious. The view from the windows of our room were on the highway but we didn't hear the traffic much. The mattresses are good and we had 4 good pillow of the same size by bed.

Was this review helpful? Yes
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for taking the time to post you review. We appreciate the comments on our staff and our hotel. We hope you will see you again the next time you are in Memphis. More

Knoxville, TN
Top Contributor
115 reviews 115 reviews
43 hotel reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I arrived on a Tuesday late afternoon in August. The lobby was extremely hot, and the hotel didn't have enough check-in staff to handle the amount of people needing to check in. What I liked: 1) Free wi-fi. Note, however, that the wi-fi was spotty and very slow. 2) Sleeping room temperature: I was able to get my room very... More

Was this review helpful? Yes 3
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for posting a review of our property. We love to the positive feedback about our staff. We are sorry to learn that the condition of your room was not to clean to our usually standard. Please accept our sincere apologies. We hope to have another opportunity to better serve you. More

Tampa, Fl
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Crowne Plaza for three nights and the staff was great; they were very friendly and helpful especially the shuttle drivers. The room was spacious, clean and comfortable.The location was great, we were in walking distance to several restaurants and landmarks. The shuttle was a big help as well. The drawback was the internet in the room,... More

Was this review helpful? Yes
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for taking the time to review our property. We are glad our staff was great and you enjoy the shuttle. We will pass this to our Management team so we can correct the problem. We are sorry for the inconvenience that we have cause you. We hope you will get us second a chance. More

London, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Crowne Plaza July 29th for 2 nights. The room was spacious, clean and comfortable. Every staff member we came in contact with was extremely helpful and pleasant. We were more then happy with the service. As we were celebrating a 50th birthday the added room upgrade and nice cheese and fruit tray that was brought to... More

Was this review helpful? Yes 2
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for the 5 star review. We are so glad the out staff show you great service. We love hearing the outstanding job our staff provide. We hope the next time you in Memphis you will choose us. More

Owners: What's your side of the story?
If you own or manage Crowne Plaza Hotel Memphis, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Hotel Memphis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Memphis

Address: 300 North 2nd Street, Memphis, TN 38105 (Formerly Wyndham Garden Hotel)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Memphis 3.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Travelocity, Booking.com, Orbitz, Priceline, Tingo, Despegar.com, Hotels.com, Agoda, BookingOdigeoWL, Otel and Venere so you can book your Crowne Plaza Hotel Memphis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Memphis
Memphis Crowne Plaza

118 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (74)
Viewed
Room/suite (23)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (9)
Viewed
Dining (2)
Viewed
View from room (3)
Viewed
Pool/beach area (1)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Hotel & grounds (11)
Viewed
Dining (3)
Viewed
Room/suite (9)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (1)
Viewed
Other (18)

Near Crowne Plaza Hotel Memphis

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#22 Business Hotel in Memphis
Hotel Class
Official Description (provided by the hotel)
Our Memphis Meeting Hotel is the Perfect Place for Your Next Corporate ConventionThe Crowne Plaza Memphis hotel offers affordable hotel accommodations in the heart of Memphis, TN. Our downtown Memphis hotel is just 12 miles from Memphis International Airport (MEM) and minutes from the Cook Convention Center, making us the perfect Memphis meeting and convention hotel for business travelers and corporate conventions.Our convenient downtown Memphis hotel is conveniently located within walking distance of the Memphis trolley system which provides easy access to the convention center and business district as well as the local tourist attractions that help make Memphis a great vacation destination.Looking for something fun to do in Memphis? Music enthusiasts will be pleased to know that the world-famous Beale Street Entertainment District is within walking distance of our downtown Memphis vacation hotel and Elvis Presley s Graceland is just 8 miles away. Sports fans can catch a game at AutoZone Park, home of the Memphis Redbirds, or the FedEx Forum, home of the NBA's Memphis Grizzlies.The Crowne Plaza Memphis hotel offers luxury accommodations and amenities to compliment its great downtown Memphis location. From quiet zone floors to Sleep Advantage packages, we provide everything you need to rest well while on the road. ... more   less 
Number of rooms
230

Questions & Answers

Questions? Get answers from Crowne Plaza Hotel Memphis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer