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Crowne Plaza Hotel Memphis

3.5 of 5 300 North 2nd Street, Memphis, TN 38105 (Formerly Wyndham Garden Hotel)
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Crowne Plaza Hotel Memphis
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Crowne Plaza Hotel Memphis
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708 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bolton, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

So in terms of vacation. I picked this as it was cheaper I really didn't realise there was nothing around the place. My bad really but unless you like walking 10 blocks+ for anything or paying for cabs or shuttle don't bother for a vacation. To be fair. Free shuttle to most places from the lobby. Which is great but... More 

Was this review helpful? Yes
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for your review. We apology for any inconvenience you experience doing your stay. We hope you will accepted our apology for the dirty mirror and the broken shaving mirror. We take all comments seriously and hope you will return again. More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I had the pleasure of staying at the Crowne Plaza Downtown in Memphis recently and I have to report it was a wonderful stay for the three nights I was there. The staff were friendly, polite and very helpful.The Hotel is good value for money.Located a short distance from the busy Beale Street area,there is a free shuttle that takes... More 

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CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for all the great comments about your stay. We appreciate you taking the time to comment on the high points doing your stay. We will definitely look forward of seen you in the future. More 

Marietta, Georgia
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was a good value for the money, and the staff was very friendly and helpful. Hotel was clean, and generally well-maintained. Problems were addressed quickly, but a problem with our air conditioner left the cover off and no replacement for two days. Otherwise, however, service was excellent. The location is near the convention center, the Mud Island Museum,... More 

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CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for the review. We appreciate the positive comments concerning our staff and the cleanliness of our hotel. We definitely would like to apologize for the inconvenience do to our maintenance department. We will address the matter with the department head, hope you will give us a second change. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

After reading the reviews, we still decided to stay here. Big mistake. The hotel really needs make over. Not very clean. With a name like Crowne Plaza one would think it would be a nice hotel, think again. The front desk staff were short with us and seemed to bothered to help us. The restaurant staff we beyond rude. Checking... More 

Was this review helpful? Yes 1
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for the review. Please accept our sincere apologies for the discomfort you experience doing your stay. We certainly do not condone that behavior from our staffs, this is unacceptable. Once again please accept our apologies again. We will definitely take this to management department. More 

Senior Contributor
45 reviews 45 reviews
45 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed as part of an Archers tour. Room ok but on the side of the big main road so quite noisy. Breakfast was ok but dinner was very nice although quite a limited menu. Managers party one evening was a bonus with snacks and drinks. We used the shuttle service to get out and about which was very good with... More 

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CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for your review. We glad that you enjoy the hotel and breakfast, only with the manager party. We hope that you will visit us in the future. More 

Atlanta, Georgia, United States
Contributor
11 reviews 11 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had a chance this week to spend the night at the Crowne Plaza Hotel Memphis while on a business trip. The staff is extremely accommodating and friendly and the guest rooms are comfortable and very clean. This is a great value when you plan a visit to Memphis.

Was this review helpful? Yes
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Wow, thank you for the 5 stars review. We will go to the extreme to make sure our guest are happy and comfortable. We appreciate the great comments and hope you will return. More 

Adelaide, Australia
Top Contributor
180 reviews 180 reviews
37 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is great value for money and is in prime position to see all the sites that Memphis has to offer. If you haven't got transport you don't have to worry as they have a free drop vehicle and the driver is lovely and knows his way around the city. The check in is fast and efficient and we... More 

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CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for the 5 stars review. We are thrilled that your stay was to your satisfaction. We hope the next time you are in town you will choose us. More 

Melbourne, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

I arrived after midnight and was looked after by the friendly ladies at reception and in the bar. The valet boys were excellent! I had a good chat with Reco in the bar. He recommended a visit to Graceland and to Cosy Corner for BBQ. Both excellent recommendations!

Was this review helpful? Yes
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for taking the time to review our property. Thank you in advance for all the future recommendation and hope you will stay with us again. We glad you enjoy you chat with Reco. More 

Tewkesbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When you arrive at the hotel it does not look that impressive. However, the service received was excellent. Breakfast was excellent. In particular I would like to single out for special praise, the two guys who manned the hotel shuttle. Day or night, both were polite and helpful providing a mine of local information during the ride to and from... More 

Was this review helpful? Yes
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Thank you for all your great comments and glad that you where impress with our service. We appreciation the More 

Frisco, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The price is right, but the hotel is showing its age. Room size is good, but bathroom was small. Parking and Valet are expensive. Mrs. Annie and her son Reco took great care of us in their Dining/Breakfast Room.

Was this review helpful? Yes 1
CrowneDOS, Director of Sales at Crowne Plaza Hotel Memphis, responded to this review

Hello and thank you for your review. We take all the comments to heart and hope to change the condition of our hotel in the future, so we can better service our guest. We are pleased that you receive great service from our team members in the restaurant. We hope you will return in the future. More 

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Additional Information about Crowne Plaza Hotel Memphis

Address: 300 North 2nd Street, Memphis, TN 38105 (Formerly Wyndham Garden Hotel)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Memphis 3.5*
Number of rooms: 230
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Also Known As:
Crowne Plaza Memphis
Memphis Crowne Plaza
Hotel Style:
#28 Business Hotel in Memphis

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