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Fairfield Inn & Suites Memphis

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6010 Macon Cove Road, Memphis, TN 38134
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Fairfield Inn & Suites Memphis
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Fairfield Inn & Suites Memphis
Fairfield Inn & Suites Memphis
Fairfield Inn & Suites Memphis
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112 reviews from our community

Traveler rating
    18
    27
    47
    11
    9
See reviews for
30
23
10
32
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fremont, California
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for one night on our way to California. The room was clean and of decent size as per Marriot standards. The bed was very comfortable and we had a good night's sleep. Breakfast was good as well. Overall, a decent hotel which provides value for your money.

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Emily K, General Manager at Fairfield Inn & Suites Memphis, responded to this review

Thank you for taking the time to share your experience and I am happy to hear that you found everything to your liking. We do hope that you visit us again whenever your travels bring you through Memphis! More 

Murphys, California
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

The good part about the location of this Fairfield Inn is that it is right off I40 as you first enter Memphis from the East if you are coming from the direction. The bad part about the location is that it is probably as close as you can legally get to I40. I had room 202 and the traffic noise... More 

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Emily K, General Manager at Fairfield Inn & Suites Memphis, responded to this review

I would like to thank you for staying with us at Fairfield Inn & Suites Memphis. We, as always, greatly appreciate any feedback from our guests as it provides us with a hands on training guide to improve our guest service as well as our hotel. I am very pleased to hear that, aside from our location, you found everything... More 

Houston, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here one night as we were passing through Memphis in late April. The hotel was very clean, efficient, staff was friendly, everything was good. Easy access to the interstate. Several restaurants nearby. Breakfast was standard hotel free breakfast, but certainly no complaints about breakfast, good variety. If renovation was taking place we did not notice it. We were... More 

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Philadelphia, PA
Top Contributor
254 reviews 254 reviews
87 hotel reviews
193 helpful votes 193 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms that were upgraded are very nice. Entry parking needs to be fixed and maybe add a tree or two. Hotel seems situated backwards. The front door is around back in the tight part of the parking lot while the huge part is wide open. The person at the front desk kept saying she would get me directions to a... More 

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Emily K, General Manager at Fairfield Inn & Suites Memphis, responded to this review

Thank you for sharing your review regarding your stay with us and we truly appreciate your kind words about our renovated rooms! I am a bit surprised, though, to hear that you were not provided with the directions that you were originally promised. I am not sure what the circumstances were in this case, but I do intend to look... More 

Atlanta
1 review
1 of 5 stars Reviewed April 14, 2015 via mobile

Banking on the Marriott name, my husband & I were traveling through Memphis and chose this hotel. Terrible mistake. Ceiling tiles missing in corridors, bad service, poorly cleaned rooms and the worst part was the stench. We were exhausted & when we got up to our room it reeked of smoke. The front desk would not pick up the phone.... More 

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Emily K, General Manager at Fairfield Inn & Suites Memphis, responded to this review

Although we are grateful for your feedback, I am very sorry to hear that you had such a negative experience with us. We are actively working to improve the product that we have to offer, and after months of hard work, we are all very excited to be nearing the end of our renovation process. We are aware, however, that... More 

Travelers are raving about these Memphis hotels

Milwaukee, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 4, 2015

Everything about this hotel was fine except the unusable wifi. I've stayed in much cheaper hotels that could at least offer decent wifi to get work done. The staff seemed nice and the breakfast was 6/10 which for a hotel is not bad.

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Indianapolis, Indiana
Top Contributor
77 reviews 77 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 15, 2015

We stayed at this hotel, because it was close to an appointment I had for early the next morning. They were in the middle of renovating the breakfast area and lobby. Looked pretty awful, but to be honest, didn't cause any problems at all. We only wanted one night, there was no noise in the room and our room had... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 8, 2015

This hotel is currently in the last stages of a complete renovation. All of the rooms are completed... New carpet, furniture, fresh paint. It's quite lovely. Clean. Beds are comfy. This hotel has an indoor pool and hot tub. The staff is pleasant, friendly and helpful. We stayed in a king room. The Mr. And I both felt the room... More 

Was this review helpful? Yes 1
Oxford, Mississippi
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 24, 2015

Be warned: It is under construction. I didn't mind this at all and was happy to see the progress, but there was one lady at breakfast who kept screaming at the office staff for this reason. So if you don't like construction, then please stay away so the hotel workers can have some peace. Pros: Rooms were very clean. Breakfast... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

I had issues with renovations the facility was completing when I first arrived, but after voicing my displeasure, I was treated with such gratitude. I was surprised at how much the Manager Emily and her staff went through to make my stay as comfortable as possible , and truly thank them and the manager for that. I travel all over... More 

Was this review helpful? Yes 1
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