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Fairfield Inn & Suites Memphis

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6010 Macon Cove Road, Memphis, TN 38134
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Fairfield Inn & Suites Memphis
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117 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Haarlem, The Netherlands
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

When we arrived to the hotel it looked a bit shady, mainly due to the long parking lot full of cracks and potholes and a bunch of sea containers, also the surroundings outside the hotel property was not well maintained. In addition the entrance is at the ''back'' facing I-40 which also seems a bid odd. The hotel itself however... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I am visiting Memphis for business from Kentucky and have stayed at a plethora of hotels from Clinton, Maine to Portland, Oregon. One hotel in particular stands out today and will forever be one of my favorite places to stay whether for business or just for pleasure. The Fairfield Inn has an amazing staff and a wonderful supervisor by the... More 

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Stafford, Virginia
Level Contributor
174 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed in many Fairfield Inns, and this one was about average as far as the facility goes. To their credit, it is in the middle of a renovation. The breakfast was OK, but fruit was very limited versus what I typically expect (there was only a bowl of whole apples...no cut fruit, no pineapple, no bananas). Coffee was very... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's always nerve-wracking traveling to a new city. Even more so when you're trying to stay on a budget. My wife and I pulled into the parking lot of the Fairfield and almost thought it was closed. Dead end street with other cheaper hotels, nothing in the front lot but three construction dumpsters, only a couple cars around back. ...... More 

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Palm - Eagle Beach, Aruba
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband is from Memphis and when we travel there is always says he wants something clean and safe. We can afford to stay at any of the hotels but we choose this hotel because of the staff. They are some of the nicest most accommodating staff I have come across in my travels. Any request we had they took... More 

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Fremont, California
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 20, 2015

We stayed here for one night on our way to California. The room was clean and of decent size as per Marriot standards. The bed was very comfortable and we had a good night's sleep. Breakfast was good as well. Overall, a decent hotel which provides value for your money.

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Emily K, General Manager at Fairfield Inn & Suites Memphis, responded to this review

Thank you for taking the time to share your experience and I am happy to hear that you found everything to your liking. We do hope that you visit us again whenever your travels bring you through Memphis! More 

Murphys, California
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 16, 2015

The good part about the location of this Fairfield Inn is that it is right off I40 as you first enter Memphis from the East if you are coming from the direction. The bad part about the location is that it is probably as close as you can legally get to I40. I had room 202 and the traffic noise... More 

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Emily K, General Manager at Fairfield Inn & Suites Memphis, responded to this review

I would like to thank you for staying with us at Fairfield Inn & Suites Memphis. We, as always, greatly appreciate any feedback from our guests as it provides us with a hands on training guide to improve our guest service as well as our hotel. I am very pleased to hear that, aside from our location, you found everything... More 

Houston, Texas
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 12, 2015

We stayed here one night as we were passing through Memphis in late April. The hotel was very clean, efficient, staff was friendly, everything was good. Easy access to the interstate. Several restaurants nearby. Breakfast was standard hotel free breakfast, but certainly no complaints about breakfast, good variety. If renovation was taking place we did not notice it. We were... More 

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Philadelphia, PA
Level Contributor
266 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
3 of 5 stars Reviewed April 27, 2015

Rooms that were upgraded are very nice. Entry parking needs to be fixed and maybe add a tree or two. Hotel seems situated backwards. The front door is around back in the tight part of the parking lot while the huge part is wide open. The person at the front desk kept saying she would get me directions to a... More 

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Emily K, General Manager at Fairfield Inn & Suites Memphis, responded to this review

Thank you for sharing your review regarding your stay with us and we truly appreciate your kind words about our renovated rooms! I am a bit surprised, though, to hear that you were not provided with the directions that you were originally promised. I am not sure what the circumstances were in this case, but I do intend to look... More 

Atlanta
1 review
1 of 5 stars Reviewed April 14, 2015 via mobile

Banking on the Marriott name, my husband & I were traveling through Memphis and chose this hotel. Terrible mistake. Ceiling tiles missing in corridors, bad service, poorly cleaned rooms and the worst part was the stench. We were exhausted & when we got up to our room it reeked of smoke. The front desk would not pick up the phone.... More 

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Emily K, General Manager at Fairfield Inn & Suites Memphis, responded to this review

Although we are grateful for your feedback, I am very sorry to hear that you had such a negative experience with us. We are actively working to improve the product that we have to offer, and after months of hard work, we are all very excited to be nearing the end of our renovation process. We are aware, however, that... More 

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