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Hampton Inn & Suites Memphis-Shady Grove Road

#13 of 134 Hotels in Memphis
Certificate of Excellence
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962 South Shady Grove Road, Memphis, TN 38120
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1 room 1 guest
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Hampton Inn & Suites Memphis-Shady Grove Road
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375 Reviews from our TripAdvisor Community

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Traveler rating
    205
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites Memphis-Shady Grove Road
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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Really like this hotel. Good location close to lots of restaurants and drugstores. Great free breakfast. Has an outdoor pool. The rooms are well done and clean. The staff was really nice. Very accommodating including the needs of those who are disabled. Would recommend.

Was this review helpful? Yes 1
Hope, Indiana
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

On Saturday, I noticed that I had two charges on my card for the Hampton. One was the 41.39 and the other was a $50. I asked the clerk at the desk about this and was told these are incidental charges and they would be refunded at check out. Why they were two different numbers and not held together is... More 

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Bismarck
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed 2 nights. Awesome staff. Great service. Room was good size. Up to date and clean. Couldn't have asked for more. And was a good price also. Was in a perfect area. Lots of choices of places to eat. Would definitely make this my hotel of choice if I come back to Memphis again

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Macomb, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We had a cell phone stolen out of the exercise room. Left the phone on the treadmill tray, and when we went back to get it in less than 5 minutes, it was gone. Video from hallway showed that housekeeping staff member was the only person that had entered the room after we had left, but little desire from management... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Little Rock, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Our room was very clean also in a good area due to we had three children so this would not disturb the other guest the adults and children love the room the children ages 8 and two 9 year olds love the hotel better than anything else on our 2 day stay in Memphis they did not want to go... More 

Was this review helpful? Yes 1
Level Contributor
97 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

First I have to say the staff I encountered here was great. The first room I stayed in had an A/C problem and I was quickly moved to another room. I did notice that there were bottle caps near the sofa in the first room and the kitchen sink had not been cleaned. The second room was very clean but... More 

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Indianapolis, Indiana
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great reunion weekend July 24-27.Lori Seymour and her staff were wonderful the entire weekend !!!! The facility seemed spotless,and every staff member we encountered went above and beyond.Even though there were several reunions going on,Lori's team members were up to the task.Hats of to Jeremy !!!!

Was this review helpful? Yes 1
United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The quality of service and professionalism we received during our reunion stay at Hampton Inn, Shady Grove was exceptional. All of the hotel staff went beyond the call of duty to make our stay a pleasant one. I would like to extend a special thanks to Ms. Litrica Hudson, our sales consultant. Her level of professionalism was superb. During our... More 

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 4 weeks ago

The staff were so friendly and helpful. The place was beautiful, secure, and in a great side of town. The breakfast was so delicious. They even have a washer / dryer on site. You will not regret your stay here.

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Atlanta, Georgia, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel was extremely noisy due to multiple Family Reunions and children running in the hallways all night. In addition, the hotel room was missing a microwave, coffee maker was broken and the fridge was VERY LOUD!!!!

Review collected in partnership with Hampton

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