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Hampton Inn & Suites Memphis-Shady Grove Road

#10 of 135 Hotels in Memphis
Certificate of Excellence
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962 South Shady Grove Road, Memphis, TN 38120
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Hampton Inn & Suites Memphis-Shady Grove Road
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358 Reviews from our TripAdvisor Community

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Traveler rating
    196
    104
    36
    18
    4
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119
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (358)
  • Mar-May only
    (86)
  • Jun-Aug only
    (124)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (70)
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United States
5 of 5 stars Reviewed 3 days ago NEW

The quality of service and professionalism we received during our reunion stay at Hampton Inn, Shady Grove was exceptional. All of the hotel staff went beyond the call of duty to make our stay a pleasant one. I would like to extend a special thanks to Ms. Litrica Hudson, our sales consultant. Her level of professionalism was superb. During our... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff were so friendly and helpful. The place was beautiful, secure, and in a great side of town. The breakfast was so delicious. They even have a washer / dryer on site. You will not regret your stay here.

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Atlanta, Georgia, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel was extremely noisy due to multiple Family Reunions and children running in the hallways all night. In addition, the hotel room was missing a microwave, coffee maker was broken and the fridge was VERY LOUD!!!!

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Philadelphia, Pennsylvania
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a great hotel for family reunions, weekend or weekly stays. For a family of 5, the 1 bedroom suite accommodates all with ease. Complete with full kitchen. 1 outside pool but free breakfast everyday of the week (that's 7 days people).

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel was clean and at a great price. The staff was very hospitable and always willing to help when necessary. We were there for a family reunion, but there were 2 other family reunions and a wedding also there at the same time. In spite of all of that. They still met all of our needs. Will definitely stay... More 

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West Blocton, United States
1 review
5 of 5 stars Reviewed 1 week ago

From check in to check out worst stay I have ever had. My reservations and payment method were lost along with fellow travelers. They were not so friendly to even try and help me to get in after four hours on the road. They gave me a non smoking room that smelled of mold, cigarettes, and had a broken shower.

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Shiloh, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The lobby is clean and looks very new. Staff is very polite and helpful. The room, like the lobby, looked very clean and new. TV was a large flat-screen with a great picture and more channels than anyone can watch in a month. Just a ton of HBO's!!! Bed was very comfortable. Slept very well. Our AC was fine, but... More 

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LaGrange, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very good service. Staff was very nice in helping the guest with what ever they needed. The hotel was located in a nice place near the park and downtown. The room was clean and had everything we need to have a great family weekend.

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Montgomery, Alabama
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I periodically need to stay in this area of Memphis and really like this Hampton Inn. It is a great value, is clean, and has good service. There are a number of different restaurants within walking distance that are good and if you are willing to drive there are lots more. The Italian restaurant next door at the Embassy Suites... More 

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Missouri
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you have business downtown or east of town, this is the hotel for you. The most polite and helpful staff with clean and comfortable rooms. Each morning there is a great selection of healthy and southern breakfast selections. I would most definitely recommend this hotel for family, business, or personal travel.

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