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Hampton Inn & Suites Memphis-Shady Grove Road

2.5 of 5 962 South Shady Grove Road, Memphis, TN 38120
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Certificate of Excellence 2014
Hampton Inn & Suites Memphis-Shady Grove Road
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Hampton Inn & Suites Memphis-Shady Grove Road
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299 reviews from our community

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    166
    87
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    13
    3
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101
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Elkhart, Indiana
Top Contributor
144 reviews 144 reviews
68 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The staff was very friendly and helpful. Bed was soft and mushy - not great. Also the pillows are lumpy blocks of foam inside - the worst kind. But comfortable room. Nice facilities. Breakfast is fair. Internet is $5 a day for the usable speed.

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Birmingham, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

In town for daughters concert at Rhodes College. Staff was very helpful during visit. Breakfast area is very pleasant and the staff did an excellent job of keeping the area clean and stocked with fresh items, despite the size of the rush hour crowd. Would definitely recommend.

Review collected in partnership with Hampton

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Oakville, Canada
Top Contributor
80 reviews 80 reviews
37 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location, close to Germantown, International Paper Global Headquarters, etc. It is an older property, with carpets showing some age and not as polished as the newer Hamptons, but clean and good service from everyone I encountered. Good value and convenient.

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Independence, Missouri
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visit Memphis Tennessee to see my family once a year. For the past 7 years we have stayed at the Hampton. The hotel is always VERY clean, the entire staff always has a smile and are very cordial. The breakfast offers so many varieties that you can have something different every day even when you are there for a... More 

Review collected in partnership with Hampton

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New Jersey
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Quiet, clean, well-kept, and wonderful breakfast. Stayed here over the Thanksgiving weekend. It was very clean. The rooms were spacious, too. Breakfast was key, there was a fantastic spread every morning and the variety daily was very welcomed. I would not hesitate to stay here again. Nice and close to Target and other shops which made the suite worth it.

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Brentwood, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We visited on Thanksgiving Eve/Thanksgiving Day. The staff genuinely took care of us. You'd never know the hotel was full of guests by their calm, patient demeanor. The rooms were clean, environment quiet. They stayed on top of the breakfast buffet when many guests were partaking of their fare before heading out to see family/friends.

Review collected in partnership with Hampton

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Central Florida, Florida
Top Contributor
137 reviews 137 reviews
25 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For me, the bed is the most important part of my hotel room and these beds are hard, not like some other Hampton Inns I've been to. The pillows are also a pain, being the kind that mold around your head but do not support it. The rest of the room was okay. It was very small for a room... More 

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Florida, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The decor and staff were great. If I am in the area I will definately plan on staying here again. The hotel location is in a good area with lots of upscale stores. The furniture in the hotel is better that a lot of the othere Hampton Inns

Review collected in partnership with Hampton

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Nashville, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Joshua is one of the best customer service reps you will ever meet! His great service on top of the cleanliness and overall appearance of the hotel make this a great place to stay! The rooms are always maintained. The entire staff is friendly and it is in a great location. There are plenty of places to eat and things... More 

Review collected in partnership with Hampton

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Chicago, Illinois
1 review
1 of 5 stars Reviewed November 10, 2014

while the lobby and sitting area are nice, the rooms....at least the one I was in, was filthy and disgusting. The bed was worn out, the floors old, and the dust accumulating in and around the bathroom was awful. To make matters worse, we found a condom wrapper under the towels. I did not complain to mgt, as all I... More 

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LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for taking the time to comment on Trip Advisor. I am deeply saddened and disturbed to hear of the issues surrounding the level of cleanliness to your guest room. This is not the normality of Hampton Inn & Suites- Shady Grove. I'm sorry you did not bring this to the attention of any member of management... More 

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Additional Information about Hampton Inn & Suites Memphis-Shady Grove Road

Address: 962 South Shady Grove Road, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Memphis-Shady Grove Road 2.5*
Number of rooms: 131
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Also Known As:
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn And Suites Memphis-Shady Grove Road
Hampton Inn Memphis
Memphis Hampton Inn
Hotel Style:
#7 Family Hotel in Memphis
#9 Business Hotel in Memphis

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