We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn & Suites Memphis-Shady Grove Road

2.5 of 5 962 South Shady Grove Road, Memphis, TN 38120
Hotel deals
Hotel website
Special Offer
Double HHonors Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Hampton Inn & Suites Memphis-Shady Grove Road
Professional photos View all
Browse nearby
Hampton Inn & Suites Memphis-Shady Grove Road
Write a Review

306 reviews from our community

Traveler rating
    170
    87
    32
    14
    3
See reviews for
103
58
14
91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (306)
  • Mar-May only
    (66)
  • Jun-Aug only
    (102)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (60)
All months
Fairplay, Colorado
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is under renovation and not up to its usual. There are construction workers in and out. My room did not have a refrigerator and everyday I had to stop back down in the lobby to reset my key. Folks wee complaining but the front desk just reset without comment and never offered an explanation. You might want to... More 

Was this review helpful? Yes
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Good evening Bonnie18bailey, Thank you so much for commenting on your stay with us. I am sorry you experienced issues with your room keys not working. I am a little puzzled regarding your comments as our hotel is not under renovations. The Embassy Suites Hotel which is located right next door to us is under full renovations. In addition, all... More 

Savannah, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This Hampton was very clean, very friendly and helpful staff, and excellent breakfast. Room and entire hotel seemed very clean. Breakfast had everything from cereal and pastries to cut fresh fruit and hot items. Will definitely stay again when visiting Memphis.

Review collected in partnership with Hampton

Was this review helpful? Yes
Houston, Texas
Contributor
18 reviews 18 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

During a road trip we stopped here. It was a little out of the way but we chose it based on the reviews. The front desk seemed annoyed even though it was not particularly late at night when we arrived. Our room was down a long hallway. After we got ready to turn in we realized the deadbolt on our... More 

Was this review helpful? Yes
Wheaton, Illinois
Top Contributor
79 reviews 79 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Front desk services representative (Miram) was outstanding. Located in a corporate office park. Not very exciting location for walking around. Have to use the shuttle service or renatl car to get anywhere. Italian restaurant in the embassy suites next door which was very good.

Review collected in partnership with Hampton

Was this review helpful? Yes
Birmingham, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Found entire and overall experience a pleasure and easy--Room perfect, amenities great, service wonderful!!The bedding was so nice--i want to purchase the blanket cover--Breakfas was more than adequate--The staff could not have been more heloful as i an a single lady and need to feel secure when i am in a hotel traveling by myself

Review collected in partnership with Hampton

Was this review helpful? Yes
Columbus, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Our experience with Hampton Inn and Suites-Shady Grove has been phenomenal! The amenities are impeccable and every staff member strives to make every patron feel welcome and appreciated!! We highly recommend this facility to anyone visiting the Memphis, TN area. It is in a prime, safe location, and it is just a few miles any direction from popular Memphis tourist... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Greenfield, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2014

This particular hotel is in a good location close to many businesses in the East Memphis area. Not the best location for tourist but for business outside of the downtown area this location is good. Plenty of restaurants within driving distance. Wouldn't recommend walking in this area due to traffic and safety. Rooms were clean and staff was friendly. Basic... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Elkhart, Indiana
Top Contributor
150 reviews 150 reviews
73 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed December 17, 2014

The staff was very friendly and helpful. Bed was soft and mushy - not great. Also the pillows are lumpy blocks of foam inside - the worst kind. But comfortable room. Nice facilities. Breakfast is fair. Internet is $5 a day for the usable speed.

Was this review helpful? Yes 1
Birmingham, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2014

In town for daughters concert at Rhodes College. Staff was very helpful during visit. Breakfast area is very pleasant and the staff did an excellent job of keeping the area clean and stocked with fresh items, despite the size of the rush hour crowd. Would definitely recommend.

Review collected in partnership with Hampton

Was this review helpful? Yes
Oakville, Canada
Top Contributor
80 reviews 80 reviews
37 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 10, 2014

Good location, close to Germantown, International Paper Global Headquarters, etc. It is an older property, with carpets showing some age and not as polished as the newer Hamptons, but clean and good service from everyone I encountered. Good value and convenient.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hampton Inn & Suites Memphis-Shady Grove Road? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Memphis-Shady Grove Road

Address: 962 South Shady Grove Road, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Memphis-Shady Grove Road 2.5*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Priceline, Expedia, Booking.com, Orbitz, Hotels.com, Despegar.com, Hilton Hotels, Odigeo, TripOnline SA and Tingo so you can book your Hampton Inn & Suites Memphis-Shady Grove Road reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn And Suites Memphis-Shady Grove Road
Hampton Inn Memphis
Memphis Hampton Inn
Hotel Style:
#7 Family Hotel in Memphis
#11 Business Hotel in Memphis

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Bathroom (1)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
View from room (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Pool/beach area (2)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (5)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay