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All 135 Memphis hotels

Hampton Inn & Suites Memphis-Shady Grove Road

2.5 of 5 Hotel   |   962 South Shady Grove Road, Memphis, TN 38120
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Hampton Inn & Suites Memphis-Shady Grove Road
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Ranked #8 of 135 hotels in Memphis
Certificate of Excellence 2013
A recent review
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233 people have reviewed this hotel

Traveler rating
    126
    74
    21
    10
    2
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72
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Duluth, GA
Top Contributor
62 reviews 62 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

An older Hampton that we stayed in years ago but has been maintained and in great condition. Located in a suburban area with business around it, there was no problem in getting a room away from traffic which we did. Check in was pleasant and the staff person was accommodating, giving us general directions to restaurants and a nice easy... More

Was this review helpful? Yes 1
McFarland, Wisconsin
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I don't get the reviews on this hotel. It makes me worry about trip advisor ratings, this is why I am an avid reviewer so that others can get a good idea of what these hotels are like. It seems Hampton Inns can go either was these days. This hotel had a very nice lobby but the room was awful.... More

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Parker, Colorado
Top Contributor
79 reviews 79 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed in several Hampton Inn's and this has been my favorite to date. The entire hotel is very clean! Excellent breakfast setup. The shower pressure could be stronger but I love a shower that hurts :-) Quick and easy access to the freeways and Poplar Avenue for a more direct drive downtown. I would definitely stay here again.

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Oakland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Many times, the staff is the difference in the quality of your stay no matter what the quality of the hotel is. Fortunately, not only was this a nice hotel to stay at, but the staff was very open and warm. Everyone I happened to speak to, and every staff member I passed greeted me, was very nice. It made... More

Review collected in partnership with Hampton

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Carrollton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2014

I had problems with the heating system in the bedroom but maintenance was quick to address the problem. Staff was very nice and professional. Room was very clean and complimentary breakfast was great and had a variety of everything. Hotel was close to restaurants and interstate.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed March 10, 2014

I use this hotel every time I travel to Memphis on business. I find it very comfortable and clean. I would recommend this hotel to anyone that is looking for a quality hotel at a reasonable rate. The free breakfast could have a few more items of choice on it, but it's still a big step up from those hotels... More

Review collected in partnership with Hampton

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Bangkok, Thailand
Top Contributor
92 reviews 92 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 5, 2014

We were in Memphis for a wedding which entailed four separate events. The Hampton Inn on Shady Grove was centrally located and provided a great place to stay. The rooms are large and modern and the bedding was excellent making for a good night's rest. The staff was most helpful and were very friendly and accommodating. I would stay there... More

Was this review helpful? Yes 1
Paris
Top Contributor
53 reviews 53 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed March 1, 2014

Looks brand new, very nice lobby and rooms (dark wood, nice pillows and bed). Fitness room (running elliptical seated bike + free weights and bench) and swimming pool. Close to Best Buy, big Target and food options. Nice area. 15 mins to Graceland by car. Best ever breakfast: bagels, waffles, muffin, croissant, marbré fresh fruit salad and fruits. Meat and... More

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Chicago
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 25, 2014

I was impressed by this Hampton and their customer service. The breakfast was different each day and the chef/wait staff personnel - Carolyn was excellent... She was super accomodating and I let her immediate supervisor know while we were there of her customer service skills. Another impressive staff member was Hassan , he took care of an issue with our... More

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Chicago, Illinois
1 review
4 of 5 stars Reviewed February 25, 2014

I was impressed by this Hampton and their customer service. The breakfast was different each day and the chef/wait staff personnel - Carolyn was excellent... She was super accomodating and I let her immediate supervisor know while we were there of her customer service skills. Another impressive staff member was Hassan , he took care of an issue with our... More

Was this review helpful? Yes

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Additional Information about Hampton Inn & Suites Memphis-Shady Grove Road

Also Known As:
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn And Suites Memphis-Shady Grove Road
Hampton Inn & Suites Memphis-Shady Grove Road Hotel
Hampton Inn Memphis
Memphis Hampton Inn
Address: 962 South Shady Grove Road, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Memphis
#8 Luxury Hotel in Memphis
#8 Romantic Hotel in Memphis
#11 Business Hotel in Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Memphis-Shady Grove Road 2.5*
Official Description (provided by the hotel):
Easy access from Interstate 240 exit 15, East Poplar Ave, third light turn left. Located close to Memphis attractions including Germantown, Cordova, Bartlett and Collierville, TN locations. Stay for a weekend, sporting event or for business. Regardless of the reason you're here, we are glad that you are here. ... more   less 
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