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Hampton Inn & Suites Memphis-Shady Grove Road

2.5 of 5 962 South Shady Grove Road, Memphis, TN 38120
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Certificate of Excellence 2014
Hampton Inn & Suites Memphis-Shady Grove Road
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Hampton Inn & Suites Memphis-Shady Grove Road
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315 reviews from our community

Traveler rating
    175
    89
    33
    14
    4
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106
60
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94
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntsville, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars NEW

Easy on and off the Interstate system with lots of places to eat and visit. A very clean and convenient property. Almost in the center of the Memphis metro area. The street changes names at the end of the block so don't be fooled by that.

Review collected in partnership with Hampton

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Memphis, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a Marriage Retreat at this hotel and everything was great from the check in, to breakfast to check out. The staff went above and beyond to make sure we were accommodated. The staff was extremely friendly and helpful.

Review collected in partnership with Hampton

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Sarasota, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel. Conveniently located. Excellent restaurants nearby. Safe area should you wish to walk in addition to using the exercise area located in the hotel. Small snack bar located next to the Registration Desk with 24 hour service available.

Review collected in partnership with Hampton

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Memphis, Tennessee
1 review
1 of 5 stars Reviewed 2 weeks ago

Staff for the most part could care less. Here on a family emergency due to a pending death & unable to make a firm commit on leave date, told them we would notify them. Sold out hotel & told to leave.

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LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Dear MRogers, Happy Wednesday! Thank you so much for commenting on your stay with us. I am deeply sorry to hear the news about your Mother in Law. You have our most sincere thoughts with your family. Unfortunately, our hotel was sold out. It is my understanding the staff made another reservation due to the circumstances to accommodate you and... More 

Newburgh, Indiana
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here with our daughters soccer team and did not have any difficulties or troubles. Everyone was very friendly, breakfast was great, fitness center was clean, and everything was very clean. We did digital check in before we left home which was great so that we could pick our room for the weekend.

Review collected in partnership with Hampton

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Steamboat Springs, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was clean, comfortable and really better than I expected. The staff was the difference maker. The front desk helped me find a place to conduct an employment interview. They called different places close to their location that they had a relationship thru networking with and it made a difference. Great for a business trip.

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 4 weeks ago

Very nice, clean property with friendly, helpful staff. Check in and check out was easy and quick. The suite I stayed in was spacious and very adequate. The complementary breakfast was plentiful and the variety of options offered was very impressive.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Fairplay, Colorado
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 16, 2015

The hotel is under renovation and not up to its usual. There are construction workers in and out. My room did not have a refrigerator and everyday I had to stop back down in the lobby to reset my key. Folks wee complaining but the front desk just reset without comment and never offered an explanation. You might want to... More 

Was this review helpful? Yes 1
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Good evening Bonnie18bailey, Thank you so much for commenting on your stay with us. I am sorry you experienced issues with your room keys not working. I am a little puzzled regarding your comments as our hotel is not under renovations. The Embassy Suites Hotel which is located right next door to us is under full renovations. In addition, all... More 

Savannah, United States
2 reviews
5 of 5 stars Reviewed January 16, 2015

This Hampton was very clean, very friendly and helpful staff, and excellent breakfast. Room and entire hotel seemed very clean. Breakfast had everything from cereal and pastries to cut fresh fruit and hot items. Will definitely stay again when visiting Memphis.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Houston, Texas
Contributor
18 reviews 18 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 13, 2015

During a road trip we stopped here. It was a little out of the way but we chose it based on the reviews. The front desk seemed annoyed even though it was not particularly late at night when we arrived. Our room was down a long hallway. After we got ready to turn in we realized the deadbolt on our... More 

Was this review helpful? Yes 1
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Additional Information about Hampton Inn & Suites Memphis-Shady Grove Road

Address: 962 South Shady Grove Road, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Memphis-Shady Grove Road 2.5*
Number of rooms: 131
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Also Known As:
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn And Suites Memphis-Shady Grove Road
Hampton Inn Memphis
Memphis Hampton Inn
Hotel Style:
#10 Family Hotel in Memphis
#11 Business Hotel in Memphis
#20 Romantic Hotel in Memphis

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