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Hampton Inn Memphis - Southwind

#35 of 135 Hotels in Memphis
Certificate of Excellence
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3579 Hacks Cross Road, Memphis, TN 38125
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Hampton Inn Memphis - Southwind
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Hampton Inn Memphis - Southwind
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144 reviews from our community

Traveler rating
    62
    36
    25
    14
    7
See reviews for
39
16
8
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (144)
  • Mar-May only
    (50)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (24)
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Nashville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was very friendly. I was placed in a Handicap accessible room. It was great. Loved the bed and pillows! The complimentary breakfast had several choices, which is good for a picky eater like myself. Lots of restaurants nearby. Would definitely go back.

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Martinez, Georgia
Contributor
20 reviews 20 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for a business trip for 5 days. We were in a study, not a suite, so no microwave. Did have a frig. Room had just been remodeled and was very clean. The breakfast was excellent with hot food every morning. Staff was very friendly.

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Memphis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice people, nice rooms highly recommend. Breakfast is good and plenty of it. rooms clean, staff friendly. I highly recommend. Hilton Hampton a good choice. I would recommend this to all that want a nice reasonable place to stay.

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Carbondale, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

My husband and I stayed in room 439. There was not a microwave in the room. There was all kinds of noise in the hallways, at all times of the day and night. There was water on the lobby floor that had been mopped and spread all over the floor, causing me to fall. An incident report was filled out.... More 

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Senior Contributor
40 reviews 40 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay was the first of two of my stays at this accommodating Hampton Inn. The desk clerks were most informative and responsive to our needs, i.e. information was provided for trying Germantown Commissary, perhaps the best BBQ we have ever had, and a unique interesting restaurant in its own right. We wanted extra towels; we got 'em. Easy in... More 

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Memphis, TN
Top Contributor
53 reviews 53 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We live in Memphis, but because of an emergency with a sewer issue at our condo needed a place to stay for the night on April 21st, 2015. We had already stuck it out for two days without benefit of toilets, showers, etc at home. A room was hard to come by as most of the hotels were booked solid... More 

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Avon, Indiana
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

Had issues with room plumbing that were not addressed by staff. Had issues with room televisions that were not addressed by staff. Will have to travel to Memphis often in the near future, but will not be staying at this location again.

Review collected in partnership with Hampton

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Cary, North Carolina, USA
Top Contributor
109 reviews 109 reviews
69 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed April 18, 2015

While the location worked for me, the hotel is just average. While I thought that the check in staff was friendly, I saw some misses. My profile says "high floor away from the elevator" and that did not happen. The TV could not get movies and froze up. When maintenance came up, they did a reset but it did not... More 

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1 review
1 of 5 stars Reviewed April 17, 2015

TV did not work, Internet did not work, HVAC did not work, Staff rude and unhelpful. After multiple attempts to resolve issues with non-working items was told all other rooms were occupied. I would not recommend this location to anyone traveling in the Memphis area.

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Ohio
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 13, 2015

Not a good experience for us at this Hampton Inn. Construction noise and debris. Warm hallways that smelled like cigarette smoke. Uncomfortable furniture in the suite. Toilet that constantly backed up(we were given a dirty toilet plunger to fix the issue ourselves) Noisy kids running up and down the hallway. Staff eventually did get that to stop only after we... More 

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