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Hampton Inn Memphis - Southwind

2.5 of 5 3579 Hacks Cross Road, Memphis, TN 38125
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Certificate of Excellence 2014
Hampton Inn Memphis - Southwind
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Hampton Inn Memphis - Southwind
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126 reviews from our community

Traveler rating
    55
    32
    23
    12
    4
See reviews for
33
14
8
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sebring, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

The place is in need of updating and they need to include a fridge and microwave in the room. Staff was wonderful, facilities not so much. The rooms were clean. Staff was friendly and helpful. Rooms were a bit sad.

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Top Contributor
132 reviews 132 reviews
20 hotel reviews
282 helpful votes 282 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is undergoing renovations, which I didn't realize when I booked. Front desk made me aware when they presented me with a goodie bag at check-in. They assured me the workers stop at 5pm and don't start till 9am. They did go a little later than that one evening, but stopped well before I was ready for quiet time... More 

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Clarksville, Tennessee
Top Contributor
67 reviews 67 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Based on Trip Advisor reviews, only two hotels in the area are worth staying at. This is one and to be recommended. Very nice front desk staff. Helpful. Clean room. Well maintained. Continental breakfast was typical. Wall unit for heat cycled much too frequently. Annoying. Good Wi-Fi.

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franklin nc, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I really enjoy staying at this Hampton. The help is very curteous and everything is always clean. I also appreciate the fact that the hotel is located in a location that is very accessable from our business location. I highly reccommend this location.

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Memphis, United States
1 review
2 of 5 stars Reviewed November 14, 2014

Construction noise from 8am on with no reguard for the guest. Front desk really no help when you complain about the noise. If you are a business traveler conducting business at Fedex World Head quarters, find another hotel to stay. This one is not worth the value.

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Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Michael F., Thank you for taking the time to share your feedback. I truly wish that I had had the opportunity to speak with you during your stay but hope that you were pleased with the email follow up sent a few days after, once I received your survey. Again, I regret to hear that you were disturbed by... More 

collierville, United States
2 reviews
5 of 5 stars Reviewed October 20, 2014

Hotel is always clean - staff is helpful and friendly! You are a hop skip and a jump away from my favorite place in the WORLD - COSTCO!! Get a room with a fridge and microwave - go to costco and get INCREDIBLE meals and you have saved $$ immediately! Go to Los Tortugas for unbelievable Mexican food - Lee... More 

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Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Patricia D., Thank you so, so much for sharing such kind expressions regarding your visits to our hotel and surrounding area. We truly appreciate the time you invested in sharing such a genuine review. It is always our goal to exceed our guests expectations and we are delighted to hear that we were successful in achieving that goal with... More 

Muskego, Wisconsin
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 18, 2014

Comfortable bed, average breakfast, nice area close to restaurants. Have stayed at much nicer Hamptons and were disappointed that we had no refrigerator in the room. Staff was very pleasant. Everything was in working order.

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Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear kjagielski1, Thanks for sharing your feedback. I am disappointed to hear that we did not exceed your expectations. However, I am eager to share that we will begin renovations of our guest rooms in just a few weeks, beginning November 1, 2014, that will include but is not limited to adding fridges to all of our rooms instead of... More 

Birmingham, Alabama
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 18, 2014

There seems to be several Hampton Inn's located in the greater Memphis area. As I stated in previous reviews I feel Hampton Inn's are dated and need to be revamped by the Hilton chain. But I see new ones going up in many places. If you are doing business at FedEx headquarters this is a great location as it is... More 

Was this review helpful? Yes 1
Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Lawrence B., Thank you so much for sharing your feedback and we appreciate your loyalty to the Hampton Brand. I appreciate the time and effort you put into your post here as I understand how many of our guests rely on Trip Advisor Reviews when planning their travels. I would like to add that we will begin renovations of... More 

Ft Worth, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 27, 2014

Over all the room and service was pretty good. Although the bed felt old and uncomfortable and the air conditioning sounded like a plane taking off during the night. The service was good and friendly. The rooms were clean and there was no smoke smell.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Mathew C., Thank you for staying with us during your business trip to Memphis. We are delighted to hear that overall you were pleased with your stay. I am very excited to tell you that beginning November 1, 2014 we will begin renovations that will include but are not limited to a brand new bedding package. We can't wait... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2014

The Hampton Inn located in Memphis, TN off Hack Cross Rd is an ideal location for a business stay. All the accommodations, restaurants, shopping and entertainment are easily accessible. The hot complimentary breakfast was excellent all 5-days that I spent there. The Fitness center has enough quality equipment to help you sustain your aerobic and anaerobic exercise routine. The staff... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear 901edwardp, Thanks for sharing such kind sentiments regarding your stay with us. It is always refreshing to hear when we have been successful in reaching our goal of Wow!-ing our guests. Our team takes great pride in making sure that our guests "feel the Hamptonality" and we look forward to continuing to be your first choice for lodging needs... More 

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Additional Information about Hampton Inn Memphis - Southwind

Address: 3579 Hacks Cross Road, Memphis, TN 38125
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Memphis - Southwind 2.5*
Number of rooms: 133
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Also Known As:
Hampton Inn Memphis - Southwind Hotel Memphis
Memphis Hampton Inn
Hotel Style:
#19 Business Hotel in Memphis
#25 Family Hotel in Memphis

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