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All 134 Memphis hotels

Hampton Inn Memphis - Southwind

2.5 of 5 Hotel   |   3579 Hacks Cross Road, Memphis, TN 38125
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71%
Ranked #25 of 134 hotels in Memphis
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
bglenn82 Carlinville, Illinois
  • Reviews (115)
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115 people have reviewed this hotel

Traveler rating
    52
    29
    20
    10
    4
See reviews for
33
13
7
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Carlinville, Illinois
Top Contributor
93 reviews 93 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Our family was staying here over the 4th of July and evidently youth teams were also in the hotel with little supervision. Youth were running around the halls and knocking on doors until 2 am. We complained to them, then to the staff. Eventually staff sent security to tell the kids to stay in the rooms and get quiet. What... More

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Memphis, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The rooms smell, the furniture is old and the hotel is outdated. Every time I stay at this hotel it seems as though the experience gets worse. The breakfast is mediocre with very few options. Housekeeping did not clean my room. The television was not operating properly. The air conditioning was noisy and did not reach a sufficiently cool temperature.... More

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Raleigh, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel exceeded my expectations for the price. It was clean, up to date on technology, had the friendliest staff, and awesome complimentary breakfasts. My room was clean and smelled clean. Bed was comfortable with plenty of pillows (I love lots of pillows) and it was pretty quite in the evenings.

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1 review
5 of 5 stars Reviewed July 24, 2014

All workers were very nice, polite and courteous. The lobby was decorated very tasteful. The complimentary breakfast was a nice gesture, the blueberry muffin are the best . The swimming area was fun we enjoyed it. We would recommend the Hampton Hotel to anyone and if the service is like this any where else we travel we will most likely... More

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1 review
5 of 5 stars Reviewed July 18, 2014

You will not be disappointed if you choose this Hampton Inn Southwind Hotel for your Memphis TN stay. It’s clean, neat and inviting. The staff are all exceptional, the room is your room away from home. Highly recommend staying here!

Review collected in partnership with Hampton

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Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Linda S., Thank you for sharing such kind sentiments regarding your recent stay wth us. We are delighted to hear that you enjoyed your stay and we look forward to continuing to serve your lodging needs. In Hamptonality, Loretta W. More

Dunwoody, Georgia, United States
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 17, 2014

The actual hotel here is nothing special. The thing that makes this place special is really the staff. The front desk staff were really pleasant and worked with our large group to get us all checked in. The manager (not sure what her name is), was so pleasant and also picked up our breakfast plates while we ate. I wouldn't... More

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Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Jaime J, Thanks so much for sharing your feedback. We love having you here and look forward to serving your lodging needs in the future. Loretta W. More

Columbia, United States
1 review
5 of 5 stars Reviewed July 11, 2014

The front desk staff went out of her way to accommodate our need for a quiet room, which we appreciated so very much. It was VERY quiet, clean & comfortable. Great breakfast bar also. There were many restaurants near by plus a Kroger! Germantown is a beautiful place to stay & visit.

Review collected in partnership with Hampton

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Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Evanna, Thank you for sharing how much you enjoyed your stay with us. It is always a pleasure to exceed our guests expectations. We look forward to your next visit to Memphis! In Hamptonality, Loretta W., GM More

columbia, United States
1 review
5 of 5 stars Reviewed July 9, 2014

There were a few hiccups that occurred during our stay but the staff went above and beyond to make sure that we were satisfied and very well taken care of. They were even kind enough to allow the entire family to receive breakfast after it had ended because we were told that it was open later that it really was.

Review collected in partnership with Hampton

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Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Laris B, Thanks so much for sharing your experience about your recent stay with us. It is always a pleasure to cheer on our ball teams. We look forward to serving your lodging needs for many more years to come. We love having you here and you are always champions with us! Sincerely, Loretta W. General Manager More

Little Rock, Arkansas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 8, 2014

Our children & I took a road trip to Memphis to visit for a couple days. Let's just say: majority of the time we were out & about. The maintenance of the facility could've been much better. The smell of moisture; couldn't see through the window because of moisture; water damage down the walls; holes in the bottom of the... More

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Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Lori B., Thank you for taking the time to share your feedback. I am very sorry to hear that we failed to exceed your expectations. Please know that your concerns have been heard and I will be sure to address them personally. Please also know that we will begin renovation in October of this year and we humbly ask... More

kansas city, United States
1 review
5 of 5 stars Reviewed July 7, 2014

Nice hotel...good location and provided shuttle service which was very helpful. Nice rooms, comfortable bed. Guest laundry was available among other amenities. Front Desk staff was very helpful in providing area information.

Review collected in partnership with Hampton

Was this review helpful? Yes
Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Jan C., Thank you for sharing such kind sentiments regarding your recent stay with us. It is always our greatest desire to exceed your expectations while serving your lodging needs. Please remember, "We love having you here!" And we look forward to your next visit to Memphis. In hospitality, Loretta W. More

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Additional Information about Hampton Inn Memphis - Southwind

Address: 3579 Hacks Cross Road, Memphis, TN 38125
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Memphis - Southwind 2.5*
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Also Known As:
Hampton Inn Memphis - Southwind Hotel Memphis
Memphis Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style
#15 Business Hotel in Memphis #24 Family Hotel in Memphis
Hotel Class
Number of rooms
133

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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