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Hampton Inn Memphis - Southwind Hotel

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Hampton Inn Memphis - Southwind

2.5 of 5
3579 Hacks Cross Road, Memphis, TN 38125 (Walnut Grove - Shelby Farms PD)
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Hampton Inn Memphis - Southwind
24 traveler photos
Ranked #47 of 134 hotels in Memphis
3.5 of 5 stars 38 Reviews
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38 reviews from our community

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Date Rating
Decatur Georgia, United States
1 review
“Real Bus Operator's 1st annual reunion”
4 of 5 stars Reviewed May 9, 2013

I enjoyed my stay at this hotel. The guest services was extremely helpful. The continental breakfast was beyond delicious. I slept very well in the comfortable bed. The location of this hotel is very convenient to a lot of shopping and quality food restaurants.

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Review collected in partnership with Hampton

ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
May 15, 2013

Chrisangela K - Thank you for the positive feedback regarding your recent stay with us. We know that you have many choices when traveling and are pleased that you selected our hotel. Should your travels bring you back to the Memphis area, we hope to be your hotel of choice again! UPDATE...our guests' have asked and we are delivering; the... More

Atlanta, United States
1 review
“Clean & Comfortable Hotel”
4 of 5 stars Reviewed April 26, 2013

I stayed here for a week in mid-April 2013 and found the hotel clean, comfortable, and well maintained. It's close to a variety of local restaurants and shopping. For the business traveler, it's quiet during the week and the free breakfast is as good as any other Hampton. The weekend crowd was louder and more energetic, let's say, but that's... More

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Review collected in partnership with Hampton

ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
May 15, 2013

Kevin A - Thank you for the positive feedback regarding your recent stay with us. We know that you have many choices when traveling and are pleased that you selected our hotel. Should your travels bring you back to the Memphis area, we hope to be your hotel of choice again! More

A TripAdvisor Member
“Clean, good staff, great experience”
5 of 5 stars Reviewed April 24, 2013

I used this hotel on a recent business trip. I had seen previous reviews about the hotel that were not all positive. I think those experiences must have been exceptions rather than the rule. I had a great experience, staff was friendly and hotel and rooms were clean and comfortable. My only negative comment is the WiFi speed was on... More

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Review collected in partnership with Hampton

ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
April 26, 2013

Thank you for the positive feedback regarding your recent stay with us. We know that you have many choices when traveling and are pleased that you selected our hotel. Should your travels bring you back to the Memphis area, we hope to be your hotel of choice again! UPDATE...we are currently working with AT&T to upgrade the bandwidth on our... More

Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Taking Care of Business”
4 of 5 stars Reviewed April 11, 2013

Have stayed at this property many times due to its convenient location for my business contacts. The property itself is starting to be dated. Such items as water pressure, time for the water to drain out of the sink and a noisy air conditioner unit need some maintenance. The staff is the differential here as they are truly interested in... More

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ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
April 12, 2013

BobP - Thank you for your feedback regarding your stay at our hotel. While we are delighted that you found our hotel to be in a convenient location and our staff willing to help you, we are sorry that you were disappointed with some aspects of your stay. I truly apologize that you found our hotel to be somewhat dated.... More

1 review
“Nice Hotel but a little out of the way”
4 of 5 stars Reviewed April 3, 2013

Pretty nice hotel that is close to the Southwind golf course but a little out of the way for other purposes. Bathroom needs a little updating and the furniture was a little old. Funny "Anatomy of the Wood" picture hung over bed. Overall nice rooms.

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Review collected in partnership with Hampton

ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
April 8, 2013

Thank you for your review. We appreciate your feedback and are always striving to be above average in the eyes of our guests. I just wanted to take this opportunity to make you aware of our upcoming renovations. The project will start with our lobby and breakfast area and expand to the corridor carpet, guest room carpet, and guest bathroom... More

Memphis, TN
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Carpets are dirty. Elevators and ice are iffy. The washing machine did not work.”
2 of 5 stars Reviewed March 29, 2013

Read above. The location is excellent but the hotel needs updating. My toilet ran 24x7 but since I was there so little and me keys had to be redone so much I didn't get to really use the hotel features. WIFI was excellent.

Was this review helpful? Yes 1
ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
April 1, 2013

SonyaV - Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay, we are sorry that you were disappointed with some aspects of your stay with us. I truly apologize if you found our carpets to be dirty and if the toilet in your room... More

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Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nice clean room, but painfully loud AC”
3 of 5 stars Reviewed March 24, 2013

The room was really nice and clean. But the AC was so painfully loud, it hurt my ears. It was like those low bass speakers some people have in their cars. I complained about it the next day and it was supposedly fixed, but it wasn't. I asked to be changed to a different room, but they claimed they were... More

Was this review helpful? Yes
ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
March 26, 2013

Naveed A - Thank you so much for your recent review. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I was glad to read from your review that you found our rooms to be mice and clean. I do however understand that you had some issues that inconvenienced you during your... More

Paducah, Kentucky
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“King Suites are small.”
3 of 5 stars Reviewed March 11, 2013

The hotel pushes the king suite. The suite is made up of two rooms. One with a king bed that pretty much goes from wall to wall and the other with a queen pull out. A family of four will take up pretty much all free space in the suite. When the pull out is pulled out you have to... More

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ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
March 22, 2013

bds153 - Thank you for your feedback regarding your stay at our hotel. I am sorry that we did not exceed your expectations. Our main concern is for all our guests to experience an exceptional stay and I sincerely apologize if we were not able to deliver this for you. Our guests’ satisfaction is very important to us and we... More

Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
“You won't find anything special here”
3 of 5 stars Reviewed March 9, 2013

Set your expectations to average and this hotel will not disappoint you. It is in good condition and overall very clean. The staff for the most part were friendly and the breakfast food selection was better than many other Hamptons. The location is good and they have very visible security at night (which is always a good thing in Memphis).... More

Was this review helpful? Yes 1
See 4 more reviews by Sherpa2286 for Memphis
ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
March 22, 2013

Sherpa2286 - Thank you for your review. We appreciate your feedback and are always striving to be above average in the eyes of our guests so please let me know how we could have exceeded your expectations instead of just being average. I welcome your feedback in order to improve and grow. I can be reached at 901.758.5018. More

Greensboro, North Carolina
1 review
1 helpful vote 1 helpful vote
“Front Desk Staff”
5 of 5 stars Reviewed March 2, 2013

The Staff at this Hampton Inn is very Professional, It was a pleasure to deal with them. Everyone here was helpful.My room was next to the elevator but still it was quiet. I did not have any problems staying here.

Was this review helpful? Yes 1
ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
March 4, 2013

Bob Y - Thank you for the positive feedback regarding your recent stay with us. We know that you have many choices when traveling and are pleased that you selected our hotel. Should your travels bring you back to the Memphis area, we hope to be your hotel of choice again! More

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Additional Information about Hampton Inn Memphis - Southwind

Also Known As:
Hampton Inn Memphis - Southwind Hotel Memphis
Hampton Inn Memphis - Southwind Hotel
Hampton Inn Memphis
Memphis Hampton Inn
Address: 3579 Hacks Cross Road, Memphis, TN 38125
Phone Number:
Region: United States > Tennessee > Memphis > Walnut Grove - Shelby Farms PD
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #47 of 134 hotels in Memphis
Price Range: $
Hotel Class:2.5 star (2.5*)
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Hampton Inn Memphis - Southwind
3579 Hacks Cross Road
Memphis, TN 38125
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