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All 134 Memphis hotels

Hampton Inn Memphis - Southwind

2.5 of 5 Hotel   |   3579 Hacks Cross Road, Memphis, TN 38125
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71%
Ranked #25 of 134 hotels in Memphis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
tommier2014
  • Overview
  • Reviews (112)
  • Photos (28)
  • Amenities
  • Q&A
  • Room tips (12)
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112 people have reviewed this hotel

Traveler rating
    51
    29
    19
    9
    4
See reviews for
32
13
7
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Italian first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

All workers were very nice, polite and courteous. The lobby was decorated very tasteful. The complimentary breakfast was a nice gesture, the blueberry muffin are the best . The swimming area was fun we enjoyed it. We would recommend the Hampton Hotel to anyone and if the service is like this any where else we travel we will most likely... More

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 1 week ago

You will not be disappointed if you choose this Hampton Inn Southwind Hotel for your Memphis TN stay. It’s clean, neat and inviting. The staff are all exceptional, the room is your room away from home. Highly recommend staying here!

Review collected in partnership with Hampton

Was this review helpful? Yes
Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Linda S., Thank you for sharing such kind sentiments regarding your recent stay wth us. We are delighted to hear that you enjoyed your stay and we look forward to continuing to serve your lodging needs. In Hamptonality, Loretta W. More

Dunwoody, Georgia, United States
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The actual hotel here is nothing special. The thing that makes this place special is really the staff. The front desk staff were really pleasant and worked with our large group to get us all checked in. The manager (not sure what her name is), was so pleasant and also picked up our breakfast plates while we ate. I wouldn't... More

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Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Jaime J, Thanks so much for sharing your feedback. We love having you here and look forward to serving your lodging needs in the future. Loretta W. More

Columbia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The front desk staff went out of her way to accommodate our need for a quiet room, which we appreciated so very much. It was VERY quiet, clean & comfortable. Great breakfast bar also. There were many restaurants near by plus a Kroger! Germantown is a beautiful place to stay & visit.

Review collected in partnership with Hampton

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Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Evanna, Thank you for sharing how much you enjoyed your stay with us. It is always a pleasure to exceed our guests expectations. We look forward to your next visit to Memphis! In Hamptonality, Loretta W., GM More

columbia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

There were a few hiccups that occurred during our stay but the staff went above and beyond to make sure that we were satisfied and very well taken care of. They were even kind enough to allow the entire family to receive breakfast after it had ended because we were told that it was open later that it really was.

Review collected in partnership with Hampton

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Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Laris B, Thanks so much for sharing your experience about your recent stay with us. It is always a pleasure to cheer on our ball teams. We look forward to serving your lodging needs for many more years to come. We love having you here and you are always champions with us! Sincerely, Loretta W. General Manager More

Little Rock, Arkansas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our children & I took a road trip to Memphis to visit for a couple days. Let's just say: majority of the time we were out & about. The maintenance of the facility could've been much better. The smell of moisture; couldn't see through the window because of moisture; water damage down the walls; holes in the bottom of the... More

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Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Lori B., Thank you for taking the time to share your feedback. I am very sorry to hear that we failed to exceed your expectations. Please know that your concerns have been heard and I will be sure to address them personally. Please also know that we will begin renovation in October of this year and we humbly ask... More

kansas city, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice hotel...good location and provided shuttle service which was very helpful. Nice rooms, comfortable bed. Guest laundry was available among other amenities. Front Desk staff was very helpful in providing area information.

Review collected in partnership with Hampton

Was this review helpful? Yes
Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Jan C., Thank you for sharing such kind sentiments regarding your recent stay with us. It is always our greatest desire to exceed your expectations while serving your lodging needs. Please remember, "We love having you here!" And we look forward to your next visit to Memphis. In hospitality, Loretta W. More

Atlanta, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I enjoyed the stay and appreciate the staff for going out of their way to accomodate us. Even though we were a small group, they went that extra mile to make sure we were happy and had exactly what we needed. The dining room attendant was so pleasant and kept everything nice and clean. We will come back.

Review collected in partnership with Hampton

Was this review helpful? Yes
Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Valued Guest, Thank you so much for sharing your feedback with us. We are delighted that you enjoyed your stay with us and that our hospitality exceeded your expectations. We look forward to continuing to serve your lodging needs. Sincerely, Loretta W. More

Warsaw, Missouri
Contributor
20 reviews 20 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a very nice hotel for a one night stay. The rooms were very clean and spacious and the common areas well kept. The king suite had a kitchenette that was very nice and a separate office and bedroom area. The staff was also polite and efficient. Additionally, the parking lot was gated and there appeared to be 24... More

Was this review helpful? Yes
Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear Benjamin, Thank you for sharing your feedback. I am sorry to hear that we did not fully exceed your expectations and I am very concerned about some of the details that you have shared. Please contact me at the hotel at your convenience. Sincerely, Loretta W., GM More

Hawke's Bay Region, New Zealand
Contributor
20 reviews 20 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I love fast check-ins. After booking online, it was quite hassle free. The room was clean and nice. My only complain was the air-con was a bit noisy when I tried to sleep. Bathroom had everything I needed. The breakfast was decent. Liked the fresh fruits, cereals, and waffles. Didn't like the eggs though. And I thought having coffee, tea... More

Was this review helpful? Yes
Loretta W, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Dear A_Tan, Thank you so much for sharing your feedback. It is our greatest desire that you feel valued as our guest and that we exceed your expectations. We look forward to serving your lodging needs in the future. In hospitality, Loretta W. More

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Additional Information about Hampton Inn Memphis - Southwind

Address: 3579 Hacks Cross Road, Memphis, TN 38125
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Memphis - Southwind 2.5*
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Also Known As:
Hampton Inn Memphis - Southwind Hotel Memphis
Memphis Hampton Inn

28 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style
#15 Business Hotel in Memphis #21 Family Hotel in Memphis #25 Luxury Hotel in Memphis
Hotel Class
Number of rooms
133

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