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All 135 Memphis hotels

Hampton Inn Memphis - Southwind

2.5 of 5 Hotel   |   3579 Hacks Cross Road, Memphis, TN 38125
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Hampton Inn Memphis - Southwind

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Ranked #29 of 135 hotels in Memphis
A recent review
5 of 5 stars reviewed 1 week ago
Debbie B illinois, United States
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86 people have reviewed this hotel

Traveler rating
    34
    24
    18
    6
    4
See reviews for
22
9
6
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
illinois, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Very nice and polite staff. Rooms were kept very clean. Good choice for Breafast item! The staff helped with locating places of interest. I would recommend to anyone taking a trip to Memphis. Shopping is close and restruants are close.

Review collected in partnership with Hampton

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Starkville, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff was very friendly. The area where the breakfast was was very clean. The food was fresh and there was a good variety. The mattress in the room was very comfortable. We got a great nights sleep and the room was very quite. I wish the weather had been better and we could have got to use the pool.... More

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Little Rock, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hampton Inn's always provide clean, comfortable and friendly service. Training of staff seems to be company wide. The complimentary warm breakfast is always good, more than just a muffin, actually a cooked breakfast with rotating entrees each day.

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mem35, Director of Sales at Hampton Inn Memphis - Southwind, responded to this review

Thank you so much for being our guest. We appreciate your acknowledgement of our fine staff and breakfast offerings. We appreciate your review and please come back to see us! More

Watford, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Over here from the UK and was booked this place by the customer. Initial look before flying out was good. LOTS of restaurants, stores near by and an easy commute to where I was working a few miles down the road. Arrived quite late, checking in was nice and quick as it was quiet at 11pm. Room was a good... More

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mem35, Director of Sales at Hampton Inn Memphis - Southwind, responded to this review

Thank you so much for your review and for being our guest! We strive daily to make sure all guests are comfortable and enjoy what Memphis has to offer. We are glad that our amenities attracted you to our hotel, although being a distance from downtown. There are great restaurants with live music and other night life in the immediate... More

Elgin, Illinois
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The suite rooms give you privacy and a refrigerator. There is a TV for each room. The breakfast was above average with steam trays for different entrees each day. The staff accommodated our family size of 17 and allowed us to bring lunch into the hotel and sit down to eat it in the lobby. Staff maintains the breakfast area... More

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mem35, Director of Sales at Hampton Inn Memphis - Southwind, responded to this review

Thank you so much for your compliments. I am happy we were able to make you and your family feel at home! We love to go the extra mile for our guests, as you experienced. Thank you for being our guests and acknowledging our great staff! More

1 review
1 of 5 stars Reviewed 4 weeks ago

The hotel is old, and does not meet the Hampton Inn standards. The A/C is a wall unit type and does not work. It constantly ran loudly and did not blow cold air. The rooms look old, and are musty. The furnishings are also sub par for the Hampton Inn. this hotel is not anything like a Hampton Inn.

Review collected in partnership with Hampton

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mem35, Director of Sales at Hampton Inn Memphis - Southwind, responded to this review

Thank you so much for your candid comments. I do apologize if your stay was subpar. Although we are recently renovated some areas of the hotel, there are additional upgrades to our property that will take place soon. If you would, please contact me so that we can resolve the issues that you had. We want all of our guests... More

memphis, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

The room was very comfortable and clean. I do not have any complaints about the room in general. I only wished the check-in process was a little faster, but the hotel clerk was very professional and courteous.

Review collected in partnership with Hampton

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mem35, Director of Sales at Hampton Inn Memphis - Southwind, responded to this review

Thank you so much for complimenting our rooms and for your feedback at check in. I agree that check in should be a quick and thorough. We are currently retraining staff in this area, among others. I am glad the service you received was professional, and appreciate your opinion greatly. More

Bryan, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2014

Stayed here on a business trip. Location is good - close to many restaurants, right by FedEx HQ. Good breakfast, nice room, good staff. Will probably stay here on my next trip to Memphis. Great value for the money spent.

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ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Kr_Texas - Thank you for the positive feedback regarding your stay with us. We know that you have many choices when traveling and are pleased that you selected our hotel. Should your travels bring you back to the Memphis area, we hope to be your hotel of choice again! More

Memphis, United States
1 review
4 of 5 stars Reviewed February 19, 2014

Overall the hotel is a nice place to stay. The employees are welcoming, it's clean, etc. However, the fitness room is very small. I'm spoiled by the Hyatt Place facilities down the road a few miles. The Hampton only had the standard set of dumbbells, but no workout bench and a limited number of lower quality cardio equipment.

Review collected in partnership with Hampton

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ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review

Michael W - Thank you for the feedback regarding your recent stay with us. I am pleased that you were satisfied with our hotel, but disappointed that we did not exceed your expectations. We do recognize that our Fitness Room is on a smaller scale and for that we offer the option of working out at the YMCA which is... More

Hermitage
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 17, 2014

I stayed here for 4 nights for business. Hotel staff was very nice and helpful. Rooms were quite and comfortable. Bed was good and provided a good nights sleep. Room did not have microwave or refrig which was a bit disappointing. They are starting to get to the point of needing some renovations but still it was nice. They serve... More

Was this review helpful? Yes
ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review

bsan3456 - Thank you for the positive feedback regarding your recent stay at the Hampton Inn Southwind. The satisfaction of our guests is very important to us so we are pleased that you had an enjoyable experience. During your next visit to Memphis, please check out one of our Suites which do include a mircowave and refrigerator. More

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Additional Information about Hampton Inn Memphis - Southwind

Also Known As:
Hampton Inn Memphis - Southwind Hotel Memphis
Hampton Inn Memphis - Southwind Hotel
Hampton Inn Memphis
Memphis Hampton Inn
Address: 3579 Hacks Cross Road, Memphis, TN 38125
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Memphis - Southwind 2.5*
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