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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

2.5 of 5 33 Humphreys Center Drive, Memphis, TN 38120
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Certificate of Excellence 2014
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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195 reviews from our community

Traveler rating
    78
    45
    38
    22
    12
See reviews for
59
29
16
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
See the most recent reviews
United States
1 review
5 of 5 stars Reviewed April 17, 2014

I would recommend this hotel. Hotel staff very helpful. Give us directions to easily get around town. Quiet part of town. Hotel clean. Great breakfast. Nice room size. Alittle ways from Beale Street but was easy to get to with directions from staff.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for that great 5 Star review!! I am so pleased we were able to meet your expectations. I look forward to seeing you back again soon. Remember, It is our pleasure serving you!!! Safe Travels to you and your family. More 

United States
1 review
5 of 5 stars Reviewed April 13, 2014

We had an Excellent stay, Great Breakfast had so much to chose from. Nice rooms, Friendly staff, the bypass was right there to take you from east Memphis to west Memphis in no time at all. Green way bike trail was just across the street and Shelby farms was only a short drive.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for commenting on Trip Advisor about your stay at the Hampton Inn Walnut Grove! Especuially such kind words. I was pleased that we met your expectations. That is certainly our goal!! We look forward to seeing you again soon. Safe travels to you and your family!! Please don't hesitate to call on me for your lodging... More 

Muncie
1 review
1 of 5 stars Reviewed April 9, 2014 via mobile

I am currently staying there and I pretty much thought that all hampton inns have small fridges in the rooms. Apparently this isn't the case. I asked if I could get one and was responded with we only have a few of them. I mean I get it... You are only a customer service rep so it's really out of... More 

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments regarding your stay at the Hampton Inn Walnut Grove. I am so sorry we were not able to meet your needs and I understand your disappointment regarding not having refrigerators in all our rooms. I will forward your comments to those that can help make this happen. I hope you will give us that "second... More 

Richmond, VA, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2014

We found this hotel to be an excellent value and location. Staff were friendly and breakfast was better than most. The only challenge is that it is hard to find because it is tucked back from the road within the Baptist hospital complex.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind comments regarding your stay at the Hampton Inn Walnut Grove in Memphis, TN. We hope to see you back again soon. Safe travels to you and your family. More 

Memphis, United States
2 reviews
2 of 5 stars Reviewed April 1, 2014

I stayed at the Hampton on Walnut Grove and the experience was not good. The room was half clean, floors were dirty and the mattress was lumpy. I wil never stay at his hotel again. The rate was extremely high and the front desk staff did not greet the guests properly. They were giving guests the wrong keys to the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. I am so sorry we failed to meet your expectations. Rest assured I take your comments very seriously and will see to it that those comments are addressed. This is not of the norm, it seems we dropped the ball somewhere. Again, thank you for your comments as I use them as a tool to... More 

Birmingham, United States
1 review
4 of 5 stars Reviewed March 31, 2014

Staff was very good. they were very friendly. They went out of their way to get us biscuits for breakfast. Rooms were clean. Could hear neighboring rooms TV one evening. Other than that I would recommend this to any friends or family.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I wanted to reach out to you and Thank You for your kind comments. I hope to see you back again soon. Safe Travels!! More 

Richmond, Canada
1 review
4 of 5 stars Reviewed March 6, 2014

The hotel was centrally located, had friendly staff and was a good experience. Unfortunately the weather was cold so we couldn't use the pool facilities. I was in Memphis visiting family so the location was good.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for spreading the word about your stay at the Hampton Inn Walnut Grove in Memphis! I was pleased to see you were satisfied with your stay. I am sorry about the weather...it was really cold!!! I hope that you will return again soon so your family can enjoy our refreshing outdoor pool! We appreciate your business and hope... More 

Knoxville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

This is my second time at your property. We enjoyed the hospitality the first it was only right to return. The young lady that works night audit (i forgot her name) she is awesome!! We checked in very late, and she was very helpful to us. the breakfast was amazing and staff excellent customer service..

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind words. I will pass them along to "Nikki" out night auditor. I have to agree with you she is a jewel! I thank you so much for staying with us and look forward to many more visits from you!! Safe Travels. More 

Jackson
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 23, 2014

I was very satisfied with my stay at this Hampton Inn in Memphis. It was near my business location, and provided me quick access to main throughfares in the city. My only issue was there was no microwave or mini fridge, both items that I could have used, however there was plenty of ice and I had a cooler in... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your comments regarding your stay with us. I am so pleased we met your expectations. We work hard to make sure our guests are happy and satisfied. I wanted you to know we are working on gettng more refrigerators and microwaves for our guset rooms. Maybe next time we will have one for you! Again,... More 

Dillsburg, Pennsylvania
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 13, 2014

First, the description says minutes from Beale Street. Well, it is a long 20 minute drive to Beale Street. Secondly, they have no on site laundry so we had to send out our clothes since we have been staying in hotels for the past two weeks. We were charged $86.50forthatlaundry which we think is extremely excessive!!!

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am so sorry our location did meet your needs. I will certainly look on line to make sure it is clear we are 20 minutes from Beale Street. I am also sorry we were unable to provide on site washers and dryers. The laundry service is a lone entity that we offer for our guests. I truly thank you... More 

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Additional Information about Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Address: 33 Humphreys Center Drive, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Memphis-Walnut Grove/Baptist Hospital East 2.5*
Number of rooms: 120
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Also Known As:
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Hotel Memphis
Memphis Hampton Inn

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