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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

2.5 of 5 33 Humphreys Center Drive, Memphis, TN 38120
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Certificate of Excellence 2014
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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199 reviews from our community

Traveler rating
    79
    46
    38
    24
    12
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60
30
16
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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Senior Contributor
30 reviews 30 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 13, 2014

Nearing the end of our vacation my husband wanted to spend the evening on Beale Street. The hotel was clean and fresh. We were a little surprised by the size of the beds. They were full size. That was a bit awkward for sleeping but overall an enjoyable stay. Oh and the breakfast the next morning was very good.

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. I am pleased we met your expectations. Safe travels to you and your family. More 

Indianapolis, United States
2 reviews
4 of 5 stars Reviewed July 11, 2014

we stayed over July 4 weekend, intended to spend two nights but left after the first morning. 2AM complaint to the "manager" for hallway noise was ignored, no action taken. The "manager" rolled her eyes at my wife in the morning. We packed up and went to a Doubletree nearby. Hilton refunded the room and tax when I complained to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. I assure you I will act on them. Safe Travels. More 

Acworth, United States
1 review
3 of 5 stars Reviewed July 8, 2014

This hotel is in a very nice area of Memphis. The hotel is in need of a renovation. The service and accomadation are great they will just need update their beds and bathroom fixtures (shower head coming out of the wall tile missing from baseboard in bathroom.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your comments. Good News, we are on the "list" to be renovated. We don't have a specfic date yet but we are right on the heels of it. I do hope you come back and see the finished produt. Thanks again and safe travles. More 

Corinth, MS, United States
1 review
5 of 5 stars Reviewed July 3, 2014

Our guest room was so clean and FRESH smelling. And it was perfectly located close to Baptist East Hospital. Parking was great and staff was excellent. There is a very clean new Wendy's next door. Will definitely stay here again!

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your comments. I am so pleased we met your needs. We look forward to seeing you again very soon. Safe travels to you and your family. More 

florida, United States
1 review
5 of 5 stars Reviewed June 30, 2014

The room a little smell (the wet smell) but not terrible. The location was excellent, Memphis has a lot of construction going on right now, I was able to avoid it. Staff was great & so was the breakfast!

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much! I am so pleased your stay was a good one. We look forward to seeing you again very soon. Safe Travels!! More 

fulton, ky, United States
1 review
5 of 5 stars Reviewed June 29, 2014

While my stay was short the staff was great, the room was clean and comfortable. The internet service was great. The check in process took about 2 minutes and the check out the same. The breakfast was great.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments on Tripadvisor. I was pleased to see we met your expectations. We look forward to serving you again soon. Safe Travels!! More 

Rotonda West, Florida
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 26, 2014

Typical Hampton Inn with very good customer service. Had 2 rooms for 2 nights while visiting my brother in Germantown. Nothing special about this Hampton in nice area with lots of amenities nearby. Convenient access to major highways but yet quiet setting. I would stay here again.

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments on Tripadvisor. I was pleased to see we met your expectations. We look forward to serving you again soon. Safe Travels!! More 

Selmer, TN, United States
1 review
4 of 5 stars Reviewed June 25, 2014

Excellent experience. Clean rooms. Good night sleep. Quiet environment. Good breakfast. Would definitely recommend this hotel to anyone. Was here on business. No complaints. Guest services excellent. Very helpful staff. When something was needed the staff saw to it that it was taken care of promptly.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your comments. I am so pleased we were able to meet your expectations. We look forward to your next visit to Memphis! Safe Travels!! More 

Atlanta, United States
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 12, 2014

Great service, nice clean rooms. The hottest elevators in any hotel, it is like a sauna, maybe they can program the doors to stay open while the elevators are not in use so the cold air can circulate??.This location is a little ways from restaurants and shopping. Healthy breakfast choices are limited; I stayed there 4 days and was able... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your post on Tripadvisor. We appreciate all the feedback. I hope to see you again soon. safe Travels to you and your Family. More 

Keller, TX
Contributor
17 reviews 17 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed June 10, 2014

This property is in need of better maintenance and updates. The corners of the bathroom floor were dirty, the AC didn't cool properly and some of the furniture was chipped and scratched. The hallway carpets had some dirty spots and a saw a hole in one area. There are few places to eat in the hotel area. When we requested... More 

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. I assure you your voice is heard. I am dedicated to addressing the issues you commented on and hope you would give us that 2nd chance to win you back. Your satisfaction is my goal. Again, thank you and safe travels to you and your family. More 

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Additional Information about Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Address: 33 Humphreys Center Drive, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Memphis-Walnut Grove/Baptist Hospital East 2.5*
Number of rooms: 120
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Also Known As:
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Hotel Memphis
Memphis Hampton Inn

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