This is the best location for those of us with medical appointments in the area. We requested a handicap room. No problem, a room was available, on the 4th floor. But, the night we were guests, a terrible wind and rain storm hit the area. We were on the 4th floor. We could not have walked down 4 floors of... More

this Hampton Inn at Baptist Hospital in Memphis is wonderful if you are staying with a patient there. It is a quick walk, but while I was there it was sleeting and cold. They have a complimentary shuttle service right to the hospital lobby and it runs any hour of the day or night. I could stay as late as... More

I am Hilton Diamond Member who travels >200 days a year. I have stayed here many times but with the change in management things have gotten really bad. I wrote a compliant to the BBB about somethings that had happened here and now when ever I book a reservation they cancel it. During my last stay they had a mental... More

This hotel was sold out the weekend that we were in Memphis due to several sports tournaments! However, we would would have never guessed it by the way we were treated by the staff. This hotel is the perfect example of southern hospitality at its finest! They were never to busy to say hi or be of assistance. Whether it... More

We stayed here with my daughter's soccer team for a College Showcase. Unfortunately, it rained all weekend and the girl's were playing in the pouring rain and mud. The hotel was so nice to offer to wash the girl's uniforms between games since there was no guest laundry on-site. They also allowed us late check-out on our departure date because... More

We stayed here over thanksgiving, not the best time for an english family as there isn't much going on! Staff very helpful, but the rooms needed some TLC. Parents room had some drywall repair, but not painted, and the bits that had been repainted were pretty obvious! Shower needed some upgrading. There was no maid service on thanksgiving, which surprised... More

Met up with family for a weekend of shopping at Memphis and stayed at this Hampton for 2 nights. I have never had a bad experience with Hampton/Hilton. The staff was friendly and helpful, the rooms were clean, beds very comfortable, good wifi, and the rooms although a somewhat older hotel, the rooms were fairly updated. I had never stayed... More

This hotel was booked at the last minute, so I did not expect anything great. I booked two rooms, and both were very clean. The beds were not very comfortable, and one of our rooms requested a roll away cot. The staff was extremely rude when they brought the cot up. They knocked on the door and left the cot... More

I was in Memphis on business with the hospital so they recommended I stay at the Hampton Inn because it is just across the parking lot from Baptist East. Based on my experience, I will stay ANYWHERE else in Memphis and drive ANY distance to avoid staying here again. To begin with, the hotel is old and dirty. Rooms are... More