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All 135 Memphis hotels

Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

2.5 of 5 Hotel   |   33 Humphreys Center Drive, Memphis, TN 38120
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Ranked #33 of 135 hotels in Memphis
A recent review
4 of 5 stars Reviewed February 7, 2014
chazlewo Martin
  • Reviews (127)
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127 people have reviewed this hotel

Traveler rating
    49
    36
    22
    10
    10
See reviews for
40
23
7
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
There are newer reviews for Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
See the most recent reviews
1 review
1 of 5 stars Reviewed February 11, 2014 via mobile

Terrible nights sleep mattress was completely worn out we came to support a family with a surgery no sleep .The shower leaked and there was mildew on the shower wall .we have always been able to count on Hampton for an above average comfortable room , we should have read reviews before registering. We would not stay here again it... More

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Please accept our sincere apologies for the disappointing guestroom condition of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you... More

Martin
2 reviews
4 of 5 stars Reviewed February 7, 2014

Not all rooms have a refrigerator and the AC/Heat units can be a bit better. The staff is awesome and friendly. The Hotel is on the Baptist East Hospital Campus so if you are there for hospital business I would definitely recommend. There is a hospital shuttle that will come pick you up and drop you off. It is also... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. We are working on adding more refrigerators to our rooms. It's a process. I am proud you were happy with my staff. Good people are hard to find. I do hope to see you again at the hampton Inn Walnut Grove in your future travels. Agan, thank you so much. More

A TripAdvisor Member
3 of 5 stars Reviewed January 28, 2014

The mattress was very old and uncomfortable. I tried 2 other rooms, but no improvement. Everything else in the area was booked so I had to stay all 3 nights. No sleep. The Hotel was clean and convenient to expressway. Staff was very pleasant.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for expressing your views on trip advisor regarding our hotel. Your opinion is important to me and want to assure you I listen and react. I was pleased you were satisfied with the service provided by my staff as they take pride in making sure our guests feel welcome and of course are comfortable. I do hope to... More

Nettleton, Mississippi
2 reviews
4 of 5 stars Reviewed January 21, 2014

We had a very great experience at this hotel. Very Friendly staff, excellent rooms, and a great continental breakfast. Would definitely recommend. Quiet, comfortable location. It was a great value for such a nice room.

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for expressing your satisfaction on Trip Advisor on our behalf. We take pride in what we do and want to make sure we give our guests what they want. Again, thank you and see you next time!! Safe travels! More

M, United States
1 review
5 of 5 stars Reviewed January 13, 2014

Excellent Property. Great Staff. Reliable,very aware, attentive staff, very caring. I plan to stay everytime im in town. Makes me feel like I never left home. You dont come across people or businesses that employ young, organic, and honest people

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind words. All my staff have read your words and are even more encouraged and dedicated to making sure our guests are 100% satisfied with their stay in "our" hotel. They truly take ownership and feel so proud when they hear they are "doing it right". Again, many thanks. More

Houston, United States
1 review
3 of 5 stars Reviewed January 5, 2014

average accommodations, median price for similar motels in that area, overall quality at or below competition, mold in the tub, breakfast staff very good and accommodating, would like to have a small refrigerator in the room

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments regarding your stay at the Hampton Inn Walnut Grove in Memphis. I assure you, your voice is heard. I do hope you will return again soon as I would love the opportunity to show you how much we appreciate your business and know that when our guests report and "issue" we fixit right away. Thank... More

Indiana
Top Contributor
84 reviews 84 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 25, 2013

This is a very quiet Hampton about a 20 minute drive from the bustle of downtown Memphis. The price and the quiet comfort won me over. While not the newest Hampton remodel it is recent and clean. The staff was very nice. Not just hospital visitors, but those wanting less than downtown rates in a quiet area. Excellent and helpful... More

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your comments regarding the Hampton Inn Walnut Grove. I am pleased we met your expectations. My staff will enjoy reading your comments. I look forward to seeing you back again soon. Again, many thanks and safe travels! More

Union City, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2013

This place was very conveniently located next to Baptist East Hospital, Memphis TN. A shuttle service came and picked up my husband and I for an outpatient procedure. When ready to leave, they were immediately available to get us back to hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your comments regarding your stay at the Hampton Inn Walnut Grove. I am pleased to see we met your expectations. We look forward to your next visist to Memphis! Safe Travels and Happy Holidays to you and your family. More

Tupelo, United States
1 review
5 of 5 stars Reviewed December 9, 2013

Incredibly helpful and nice with everything, they took my odd requests without hesitation and helped me during my entire time. I will return again, the breakfast was very good and the internet connection while not the fastest I've ever seen was fast enough. (Around 200 kb/s)

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank You for staying with us!! I am pleased your were satisfied with our hotel as well as the service you recieved. I do hope to see you again soon. Don't hesitate to call on me if you need assistance with your future reservations. Again, your words are music to my ears. I will pass it on to my staff.... More

Shreveport, United States
1 review
5 of 5 stars Reviewed December 4, 2013

I accidentally left some of my belongings at Hampton Inn and once I called an asked the staff about it. They shipped it to me that day. I was very impressed. I would gladly recommend this hotel to anyone staying in Memphis.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for posting your comments on TripAdvisor about our Hotel, Hampton Inn Walnut Grove. We understand sometimes people get in a hurry and leave things behind. It happens all the time. We want to make sure you get it back as soon as possible. I am happy we responded quickly for you. Thank you again and I look forward... More

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Additional Information about Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Also Known As:
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Hotel
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Hotel Memphis
Hampton Inn Memphis
Memphis Hampton Inn
Address: 33 Humphreys Center Drive, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Memphis
#33 Luxury Hotel in Memphis
#33 Romantic Hotel in Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Memphis-Walnut Grove/Baptist Hospital East 2.5*
Official Description (provided by the hotel):
The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East hotel is next to the Memphis business district & has free hot breakfast and complimentary Wi-Fi. Take the complimentary shuttle service to The Baptist Memorial Hospital or discover great shopping at one of the nearby malls. Explore Shelby Farms or visit Beale Street, Graceland, and Sun Studios just a few miles away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Priceline, Tingo, HotelsClick, TripOnline SA, Hotels.com, Agoda, Venere and Otel so you can book your Hampton Inn Memphis-Walnut Grove/Baptist Hospital East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#24 Family Hotel in Memphis #33 Luxury Hotel in Memphis #33 Romantic Hotel in Memphis
Hotel Class
Official Description (provided by the hotel)
The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East hotel is next to the Memphis business district & has free hot breakfast and complimentary Wi-Fi. Take the complimentary shuttle service to The Baptist Memorial Hospital or discover great shopping at one of the nearby malls. Explore Shelby Farms or visit Beale Street, Graceland, and Sun Studios just a few miles away. ... more   less 
Number of rooms
120

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