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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

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33 Humphreys Center Drive, Memphis, TN 38120
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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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250 Reviews from our TripAdvisor Community

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Traveler rating
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    47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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aurora, United States
1 review
3 of 5 stars Reviewed yesterday NEW

the best part of the stay was the proximity to my parent's house; hot breakfast and staff friendliness were plusses, but lacked some amenities such as room refrigerators. Complimentary wi-fi was somewhat lacking at times, and business area was uncomfortable and inconvienent.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sheffield, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel was clean although the pillows were uncomfortable. The breakfast was extremely poor with no fruit and the yogurts were frozen and inedible. The fitness centre was excellent with all the machines in good condition. The shower was brilliant. The staff at check in could have been a bit friendlier. Overall a decent stay.

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Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments regardinig your stay. I will certainly address the areas you commented on. I do hope the next time you are in Memphis you look us up again. Many thanks and safe travels to you and your family. More 

hammond, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

The building itself was old, so the rooms were on the small side and a bit dated in terms of layout. But, the property seemed well-kept and very clean. The hallways looked to be a little beat up from the luggage carts. The staff members were very friendly and helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for the 4 star review. We value your opinions and act on them. We hope the next time you are in Memphis you stop by again! Safe travels to you and your family! Ashley Davis General Manager More 

North Richland Hills, Texas
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night driving through Memphis, and it was on our route so location was good for us. The staff was very friendly and helpful. Our room was a bit dated , though. No microwave and no mini fridge. But as typical for Hamptons, the king bed was great! And the breakfast was typically good for this chain.

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Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for staying with us. We look forward to seeing you again soon!! Safe Travels, Ashley More 

Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

We went on a weekend trip! We loved our stay, shower was great lots of nice hot water! And for Memphis it was in a safe neighborhood!! The breakfast next day was very good they had the works, best of all the coffee machine in the room!! I would definitely stay here again.

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for the 5 Star review. I am so happy you enjoyed your stay. We look forward to seeing you again very soon. Safe Travels to you and your family. Ashley More 

Charleston, South Carolina
1 review
2 of 5 stars Reviewed 1 week ago

I stayed here for two nights as I had business at Baptist Memorial. While it was convenient to be able to walk to the hospital, and the employees were very nice, it was otherwise a dreary stay. I was overwhelmed by the moldy, musty smell in the public areas and my room. The furniture and carpet in the room was... More 

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Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I wanted to reach out to you and thank you for your business but also your comments. I will continue to improve in the areas my guests feel are deficient and hope that you would give us that second chance to prove to you we care. We are up for a renovation soon and should see some of these issues... More 

Top Contributor
51 reviews 51 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff here was some of the nicest I have met. The bed in the rooms were very uncomfortable...you could feel the springs through the bed. It also was clean, although the building does seem dated. The wifi was terrible.

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments regarding your stay. We look forward to seeing you back again soon!!! Safe travels to you and your family. More 

Lubbock, Texas
Top Contributor
565 reviews 565 reviews
86 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed 1 week ago

Hubby had just done a driving experience at Memphis Raceway and was wilted from 2.5 hours in a fire suit. We were able to check in at 1:30. He was showered and rested by normal check in time, which was greatly appreciated. Same clean, fresh rooms, comfy beds and great hot breakfast we expect at Hampton. Front desk gave us... More 

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Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind words! We so appreciate your business and love that you choose to come back to us. Key word there is "choose"! I love it. I am so happy we meet your expectations and look forward to seeing you back again soon. Safe travels to you and your family!! Ashley More 

Saint Louis, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel was not in good shape. The room was very worn, with run down furniture and the walls were very dirty. The bed in my particular room felt worn out. This hotel did not live up to my expectations of this hotel brand.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your thoughts. We are working to improve everyday and your comments certainly assist us during our journey. We appreciate your business. Safe travels to you and your family. Respectfully, Ashley Davis More 

Decatur, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We had family in the Baptist East Medical facility and this location is great for that. There is also a hospital shuttle to pick you up at the hotel and drop you off at the hospital. The rooms were fine and the staff was very nice.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your 5 star review. I am pleased we met your expectations. We look forward to seeing you again very soon. Safe travels! Ashley Davis More 

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