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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

#27 of 134 Hotels in Memphis
Certificate of Excellence
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33 Humphreys Center Drive, Memphis, TN 38120
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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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229 reviews from our community

Traveler rating
    94
    54
    42
    27
    12
See reviews for
74
32
16
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

I recommend this hotel to anyone that needs to be near the Baptist Hospital in Memphis. The friendly staff was helpful and professional. The breakfast was far better than average. The rooms were clean and the location the best. I would stay there again if I am in the area.

Review collected in partnership with Hampton

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Livingston
1 review
4 of 5 stars Reviewed 3 days ago NEW

This hotel was great!!!! Great service, Great atmosphere, Great location!!!! My Basketball team stayed at this hotel while participating in a tournament. The children loved the free hot breakfast, the staff was extremely nice. We will most definitely stay here again.....

Review collected in partnership with Hampton

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Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

WOW! Well let me just tell you a thing or two.... :) We think ya'll are Great!!!! Thank you so much for your wonderful coments. Our goal is 100% happy guests. We look so forward to serving such a great group as yours again very soon. Safe travels to you and your families. Most Respectfully, Ashley Davis General Manager More 

Dyersburg, Tennessee, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very convenient for Baptist Women's hospital access. Rooms clean, although check in staff not so accommodating as requested first floor and had reserved it was told different when arrived. Would stay here again. Quiet rooms. Handicap features were a plus.

Review collected in partnership with Hampton

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Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your comments regarding your stay with us. I am pleased your overall rating was a positive one. I am sorry we were unable to position you on the first floor as you requested. Please understand, if we had a room open on the first floor we would most definatley placed you there. Unfortunatley guests that... More 

Memphis, United States
1 review
5 of 5 stars Reviewed 1 week ago

I had a very pleasant stay here. The staf was so nice. I was lost on the night I was suppose to check and a very nice guy that works there name Tony gave me perfect directions and he did not try to rush me off the phone like another hotel I called. Malayshia, the lady at the front desk... More 

Review collected in partnership with Hampton

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Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind words. It's music to my ears. I will forward you comments on to Tony and Maylaisa. They will love to hear they made a difference. We look forward to seeing you back again very soon. Safe Travels to you and your family. Ashley Davis More 

Dallas, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A great spot near Baptist Memorial Hospital and the interstate. Can get anywhere in Memphis in minutes. Very friendly staff, excellent breakfast and first class rooms. I stay there every time i come to Memphis.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your comments. I am so happy we met your expectations. I so appreciate your continued loyalty to our hotel. I will pass along your kind words to my staff. Thanks again and we look forward to seeing you again very soon. Safe travels to you and your family. Ashley Davis, General Manager More 

Nashville, Tennessee
Contributor
13 reviews 13 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly staff. Breakfast was great, scrambled eggs, sausage, potatoes, etc. this is an older hotel but they have kept it maintained well. This is the quietest Hampton Inn I have stayed at. My shower was super huge with a tile bench inside for lounging convenience.

Was this review helpful? Yes 1
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am pleased to read that you were satisfied with our hotel and services. Thank you for your kind words. I hope to see you again in the future. Safe Travels to you and your family. More 

Downers Grove, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were there 4 days for a baseball tournament. Every time I passed a staff member in the hall they asked if everything was okay and if we needed anything. They were extremely helpful. The hotel was clean and seemed safe given some of the areas surrounding.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind words. We look forward to seeing you again! Safe travels to you, your team and your family. More 

Houston, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel room walls are paper thin. Could hear everything going on in the hallways and in the next rooms. Breakfast was a mess. The ovens were not working so the staff had to heat everything up in the microwaves which limited the use of the microwaves and supply of breakfast items.

Review collected in partnership with Hampton

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Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

You are exactly right. I am so sorry for the inconvienence the oven breaking down casused you. Unfortunatley it has a mind of it's own and just happened to break down on the weekend when we couldn't get parts. It has been repaired and we are now up and running. As far as the noise, I am so sorry you... More 

Woodridge
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I have never stayed at a hotel where EVERYONE goes above and beyond the call of duty. The front desk is efficient and very pleasant to work with. The breakfast was great from fresh fruit to biscuits and gravy. I will stay here every time I am in Memphis!

Review collected in partnership with Hampton

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Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind words. We look forward to seeing you again soon. Safe travels. More 

Fort Collins, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I was in Memphis to visit a sick relative. The staff was very accommodating of my irregular hours, e.g. arriving late from the hospital, uncertainty about how long I would stay. The hotel offered a welcome respite from an otherwise very stressful visit. The free breakfast was great--the oatmeal was actually cooked rather than instant packets. The Wolf River Greenway... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Wow! I am so happy we met your expectations during your visit to the Hampton Inn Walnut Grove in Memphis. So often we hear about what went wrong, it's so nice to hear what we did right. If you ever have a need please look us up again for your next visit to Memphis. Again, thank you and safe travels... More 

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