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All 134 Memphis hotels

Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

2.5 of 5 Hotel   |   33 Humphreys Center Drive, Memphis, TN 38120
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64%
Ranked #30 of 134 Hotels in Memphis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
player52 player52
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172 reviews from our community

Traveler rating
    69
    42
    30
    20
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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player52
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 4 days ago NEW

I was there for an emergency and ALL staff members could not have been more helpful. Each one did above and beyond so my stay would be as uneventful as possible. The room was clean and breakfast was made even better by the elderly breakfast attendant who always had a smile on her face and asked if there was anything... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind words. I will make sure I tell Ms. Linda "hi" for you! We look forward to serving you again. I hope all is well. Safe travels to you and your family. More

Indianapolis, United States
1 review
2 of 5 stars Reviewed 1 week ago

Most of the staff was friendly. We asked for a refrig, and were told cause we didn't have a King room we couldn't have one, for the rate of the room the rooms should have refrig and microwave. The room had a dampness to it, but after asking about a refrig and the attitude we didn't call again. Our stay... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am so sorry we were not able to meet your expectations. It is true about the refrigerators and microwaves. We have 121 rooms in the hotel and of those only 10 have refrigerators. We are working to correct this in the near future. I do appreciate your feedback and will certainly act on your comments. Thank you. More

South Florida, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our brother was rushed to the Baptist Hospital and this Hampton Inn was located on the campus of the Baptist Hospital. I can't say enough about how wonderful the staff and housekeeping were to my sister and I. The breakfast bar was great.

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for staying with us. I do hope everything came out okay at the hospital. I am pleased we were able to meet your expectations. We look forward to seeing you again very soon under much different circumstances. Safe Travels and again, thank you!! More

Marietta, Georgia
Top Contributor
74 reviews 74 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as a home base for visiting Graceland. It was a perfect match for us. The breakfast was nice. There was a Starbucks close by. Also a vegan restaurant - Cosmic Coconut a few miles away. Would stay here again.

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for staying with us. I am pleased we were able to meet your expectations. We look forward to seeing you again very soon. safe Travels and again, thank you!! More

Washington, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The young gentleman at the front desk(TONY) was SUPERB so professional.Very responsive in any question or problem we voiced to him.Yeah hotel definitely needs an UPDATE but with people like him employed there( infectious smile ) you'll forget all about the much needed renovations that I hope are in order.Breakfast was "eh" could use some better selections REAL eggs for... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind words. I will certainly pass them on to Tony. He is a jewel. We take a lot of pride in our hotel but most of all our staff. Thank you for the recognition. Safe travels to you and your family. We look forward to seeing you again soon. More

Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here several times and am always more than satisfied with the service and quality. The breakfast is always above average. Proximity to Germantown and Cordova is good. Since this facility is located at the Baptist Hospital security is excellent.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am so happy we were able to meet your expectations. This of course s the goal!! Thank you for your continued business. Safe travels to you and your family. More

Tupelo, Mississippi, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When we arrived the check in was easy and friendly. Our room was nice and clean. The bed was comfortable and the shower was good. The Breakfast had both hot and cold foods including bagels with peanut butter, my husbands favorite. The shuttle service to Baptist hospital was quick arriving and all the drivers were professional and friendly. I would... More

Was this review helpful? Yes 2
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for the great 5 Star rating! I am so pleased we were able to meet your expectations. We look forward to seeing you back again. Safe Travels to you and your family. More

Moreno Valley, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

10 out of 10 Very Quiet and Clean. I was checked into my room within minutes. The breakfast was hot and covered all the essentials. I had a really big King size bed that was really comfortable. The hotel is very quiet and very friendly staff, there is area in which I can complain about, and the checkout was easier... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for the 5 STAR review. I am so pleased to see you enjoyed your stay and look forward to seeing you back again soon. Safe travels to you and your family. More

Chattanooga, Tennessee
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed at this property on business. Let's talk about the good first: The hotel is easily accessible to I-240 but you'll need a navigation device to find it. It is QUIET, most likely the quietest hotel I've ever stayed at. No road noise, no outside noise and on this visit very little internal noise. There is a Wendy's and a... More

Was this review helpful? Yes
Ashley D, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I want to thank you for responding to TripAdvisor. Your opinion is very important to me and I assure you will act on those "little things" that can turn into very big things. I do hope to have the opportunity to serve you again to show you I listen. Thank you for staying with us and Safe Travels to you... More

JACKSON, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

The hotel room was nasty and the evening staff was not helpful in resolving this matter. The towels where dirty, the amenities were already used. The staff came in to change the linen and left the linen on the floor by the bed. Really!! Where they do that at?

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues... More

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Additional Information about Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Address: 33 Humphreys Center Drive, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Memphis-Walnut Grove/Baptist Hospital East 2.5*
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Also Known As:
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Hotel Memphis
Memphis Hampton Inn

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