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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

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33 Humphreys Center Drive, Memphis, TN 38120
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1 room 1 adult
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Hampton Inn Memphis-Walnut Grove\/Baptist Hospital East
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322 Reviews from our TripAdvisor Community

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St. Louis, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Staff was very friendly and helpful. room was clean and comfortable. Complimentary breakfast had a lot of options. We were there with a youth soccer team for a local tournament and the location had easy access to major roadways. Price was good. Would stay there again.

Review collected in partnership with Hampton

Helpful?
Thank Jennifer M
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. I am so pleased we met your expectations. We'll see you again next year!!! Safe travels to you and your family. More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel had very friendly staff who were willing to allow us early check-in. They accommodated an entire soccer team and had no problems with us hanging out together in the lobby. The breakfast was delicious. Could add more fruit, but overall was good. This is an A+ in my book.

Review collected in partnership with Hampton

Helpful?
Thank 891tracic
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

That is music to my ears!!! Thank you so much. I will make sure to pass along your comments to my staff. They look forward to feedback especially such positive feedback. We look forward to serving you and your team again soon. Safe travels to you, your family and your team! More 

oxford, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

staff was top notch at customer service, definitely will stay here again if the need arises to be in this area rooms were extremely clean, breakfast was very good selection and nice quality, the only complaint is I wish they would have had biscuits and gravy (personal choice)

Review collected in partnership with Hampton

Helpful?
Thank Steven C
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind words. I am very proud that I have a staff that cares about their guests. By the way we actually do serve biscuits and gravy a few times a week. I'm sorry you missed it. Next time don't be afraid to ask for it! We are here at your service. Thanks again, look... More 

Memphis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Had to book a room at last minute due to weather. My stay was great. Staff provided excellent customer service. I would recommend the Hampton at Walnut Grove to anyone. Especially for those having business at Baptist Memorial Hospital - Memphis.

Review collected in partnership with Hampton

Helpful?
Thank James B
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much! We loved having you here. We look forward to seeing you agian very soon. Safe Travels!! More 

Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 2, 2016 via mobile

We came to Memphis to see the city. We didn't realize the hotel would be far removed from the areas we were wanting to visit, so if you think it's a hop, skip and jump downtown, find somewhere eider to stay. The traffic will frustrate you. The hotel itself was quiet. We started on the 4th floor and never heard... More 

Helpful?
Thank Jenny M
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. Hope to see you again soon. Safe Travels. More 

Birmingham, United States
1 review
1 of 5 stars Reviewed December 14, 2015

I was woken up many times and once to change the mattress in my room. I was advised that I had no choice but to let the staff in my room. I got up and got dressed and advised the front desk. They never came back to the room. I'll never stay here again.

Review collected in partnership with Hampton

Helpful?
Thank Mike W
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am so sorry you were unhappy with your stay. You are right about us getting brand new mattresses and box springs, however I would love to know the individual that told you that you didn't have a choice about allowing us in your room to replace your mattress? This is certainly not how we do business. I look forward... More 

Nashville, Tennessee
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 13, 2015

Six of us stayed two nights for the St. Jude Marathon, Dec. 5. The rooms were large, very clean. Bedding and mattresses were very comfortable. The complimentary breakfast is HUGE. Very friendly staff. Will stay there next year for the marathon again!

Review collected in partnership with Hampton

Helpful?
Thank 1oldguitarman
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for staying with us. I am happy to see you were satisfied with your stay. We are big St. Jude supporters and I want to take a moment and thank you for supporting St. Jude. We look forward to seeing you again next year. Safe travels to you and your family during this holiday season. More 

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed December 9, 2015

Stayed at this location last weekend and a couple of years ago and it's still in great condition and the staff are awesome! I would recommend this hotel to friends and family. Great breakfast and quiet rooms and hotel.

Review collected in partnership with Hampton

Helpful?
Thank X4919JNterrym
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your comments. I am so pleased you were satisfied with your stay. We look forward to seeing you back again soon. Safe travels to you and your family especially during this holiday season. More 

Los Angeles, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 6, 2015

Fantastic experience. The bedding and accommodations were beyond what I would expect for the price. Warm Cookies in Lobby in the evening really put a smile on my face. There was always fresh coffee. The complimentary breakfast was what you would expect. Solid but nothing over the moon. I stayed because of family member in nearby Hospital and this hotel... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Kieth G
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for staying with us. I am so pleased we met your expectations. I do hope to see you back again for those warm cookies! Have a wonderful Holiday and safe travels to you and your family. More 

Murfreesboro, United States
1 review
3 of 5 stars Reviewed November 25, 2015

Be leery of paying $100 plus a night to stay here. The first room we were put in was dirty with stains on the wall and carpet and didn't want to stay cool. We complained about the cleanliness and we only got a room change after complaining about the heating/cooling system. Not cool Hampton!

Review collected in partnership with Hampton

Helpful?
Thank Stephanie C
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments regarding your stay. We have addressed the areas you spoke of and I am so sorry we failed to meet your expectations. Your opinion is valuable and I assure you we listen and act on what our guests say. Again, thank you and safe travels to you and your family especially during this Holiday Season. More 

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