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All 134 Memphis hotels

Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

2.5 of 5 Hotel   |   33 Humphreys Center Drive, Memphis, TN 38120
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64%
Ranked #36 of 134 hotels in Memphis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Chris H Texarkana, United States
  • Reviews (159)
  • Photos (43)
  • Amenities
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  • Room tips (15)
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159 people have reviewed this hotel

Traveler rating
    60
    42
    29
    18
    10
See reviews for
48
27
10
50
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Texarkana, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I enjoyed my stay there! All of the front desk clerks I encountered were very nice, the housekeepers, and the breakfast attendant. I was a little disappointed that there were no microwaves or refrigerators in the rooms, but it was overall a great stay!

Review collected in partnership with Hampton

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Mc Kenzie, Tennessee
Contributor
19 reviews 19 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have stayed at this Hampton several times for my work. It is on the grounds of Baptist Hospital Memphis. So if you have family in hospital or need to come and stay the night before it is perfect. The rooms are spacious, with a lofty king bed and a pull out sofa. Many outlets for your electronic needs. A... More

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for that 5 STAR rating. I am pleased we were able to meet your expectations. We look forward to serving you again soon. Again, thank you and safe travels to you and your family. More

Decatur, United States
1 review
2 of 5 stars Reviewed 1 week ago

The lobby was ok, but elevator and lobby rest room was not clean. The bill was not delivered to my room, and the woman at the check at desk was not helpful. Breakfast was ok. I always stay at Hilton properties, but I won't be staying at this one again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. I assure you they are not going on deaf ears. I will act on them. I do hope you give us that 2nd chance to prove to you we listen. Once again, thank you and safe travels. More

Hopedale, United States
1 review
2 of 5 stars Reviewed 1 week ago

This Hotel does not live up to the standards of Hampton Hotels. No fridge in our room and only 10 fridges in the whole building. Very noisey rooms.Totally outdated will not stay again. Location is way to far out for anything in Memphis.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I appreciate your comments regarding your stay in Memphis. I am so sorry we were unable to meet your expectations. I want you to know your voice is heard and I assure you I will act. I do hope you give us that second chance in the future. Again, thank you. Safe travels. More

Pearland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My family stayed here one night on the way to Indiana. The staff was friendly and the breakfast was nice. However the hallways were hot and the bed was lumpy. Worse, the bath was not completely clean. There were streaks on the shower wall where it was obvious that cleaner was sprayed but not wiped off.

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I appreciate your comments regarding your stay in Memphis. I am so sorry we were unable to meet your expectations. I want you to know your voice is heard and I assure you I will act. I do hope you give us that second chance in the future. Again, thank you. Safe travels. More

Pace, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel seemed to be a good location with a hospital within walking distance. This property is not a Hilton Property but rather a private corporation property. Our room smelled, was not cleaned completely as we found an open pack of cigarettes in our non smoking room. the property is old and has very, very noisy doors, room doors and... More

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I appreciate your comments regarding your stay in Memphis. I am so sorry we were unable to meet your expectations. I want you to know your voice is heard and I assure you I will act. I do hope you give us that second chance in the future. Again, thank you. Safe travels. More

Mc Lemoresville
Reviewer
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

Several small problems....even though reservation for 2 beds, were told non available at checkin, unclean, not well maintained, air conditioner in room went from 59 to 70, door to bathroom stuck. In the past have had good experiences here.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I appreciate your comments regarding your stay in Memphis. I am so sorry we were unable to meet your expectations. I want you to know your voice is heard and I assure you I will act. I do hope you give us that second chance in the future. Again, thank you. Safe travels. More

HARRISON, TN
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Being that I needed to be near a specific office, I choose Hampton Inn on Walnut Grove. Needless to say I was a bit disappointed. This particular Inn needs a facelift. One of the rooms was missing soap - how could that be? The rooms were clean, no complaints there...elevator trashy, etc. Now, the staff is another story - they... More

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind comments. I have to tell you we are in line for that "facelift" very soon. I was so pleased to hear my staff took such good care of you and that you actually wanted to come back to my hotel after going downtown. I do hope you will consider us the next time... More

Hayti, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice room and friendly, helpful staff; complimentary breakfast was very good and had both hot and cold foods, including bacon, eggs, potatoes, oatmeal, biscuits, cereal, fruit, yogurt, etc...just about anything you would want; location is perfect for all Baptist East facilities. The only thing that would have made the room nicer would be the addition of a refrigerator.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am pleased we met your expectations at the Hampton Inn Walnut Grove. Thank you for your comments and the 5 STAR! We look forward to seeing you again soon!! Safe Travels! More

Memphis, Tennessee
1 review
2 of 5 stars Reviewed 2 weeks ago

My family stayed here recently. We were on the fourth floor. At approx. 1030pm my son turned on the light on the nightstand between both beds and a roach was crawling on it. I killed it and called the front desk. No answer so my husband walked down with it in tissue and a cup and as he was down... More

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am so sorry! I have contacted our pest control as this is NOT of the norm. I would like to speak to you further about your stay. I do hope you don't think this is going without action. Thank you for letting me know what you experienced. I assure you I will act. More

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Additional Information about Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Address: 33 Humphreys Center Drive, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Memphis-Walnut Grove/Baptist Hospital East 2.5*
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Also Known As:
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Hotel Memphis
Memphis Hampton Inn

43 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East hotel is next to the Memphis business district & has free hot breakfast and complimentary Wi-Fi. Take the complimentary shuttle service to The Baptist Memorial Hospital or discover great shopping at one of the nearby malls. Explore Shelby Farms or visit Beale Street, Graceland, and Sun Studios just a few miles away. ... more   less 
Number of rooms
120

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