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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

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33 Humphreys Center Drive, Memphis, TN 38120
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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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239 reviews from our community

Traveler rating
    99
    56
    45
    27
    12
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78
35
16
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The is a very good midway stop between Dallas and Cincinnati. After a long drive we enjoyed a delicious dinner at the Germantown Commissary located in Historic Germantown. On the way back to the hotel we took a lovely long walk at the nearby Wolf River Greenway.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for sharing your experience while you were in Memphis. If I can ever be of service to you please don't hesitate to call on me. Safe Travels to you and your family. Ashley More 

United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This Hampton was GREAT! Hilton SUCKS!! NEVER EVER EVER use Hilton's Advance Purchase to book a room. Advance Purchase personnel are RUDE and UNPROFESSIONAL! They would rather make a few dollars for Hilton than keep the customer satisfied.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for the 5 star review regarding our hotel. We loved having you here. If there is anything I can do to assist you with future reservations please don't hesitate to call on me. Safe Travels to you and your family. Respcetfully, Ashley Davis More 

Nashville, Tennessee
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Only stayed 1 night. I think they could update this location just a little. Had a problem but was taken care of and for that reason I'll keep the problem to myself. It is a doable location if must stay in the area. Front Desk were nice. Probably wouldn't stay at this location again simply because there are newer Hilton... More 

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Ashley D, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for staying with us and your comments. I am pleased that whatever the issue was it was taken care of. I am a believer that things can go wrong by human nature but it's all in how we handle it. Good news! We are scheduled for a new look! Renovations will be here soon and I am sure... More 

Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 5 days ago NEW

Lovely hotel & very friendly people but very disappointed that I paid $170.00 for a room that had no microwave/mini fridge. Although it was the month of may and I expected high prices but I feel these rooms were double priced. There was nothing fancy room wise. This room looked like a room that ordinarily run $60.00 at motel six.... More 

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Ashley D, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for staying with us and for your comments. Your opinion is important to me and I assure you I listen. Good news! We are scheduled for a new look very soon. Our renovations are going to blow you away. I do hope to see you back again soon. Safe travels to you and your family. Most Respectfully, Ashley... More 

Memphis, United States
1 review
3 of 5 stars Reviewed 1 week ago

Good, safe location for touring Memphis. However, this hotel is a little dated as far as cleanliness and amenities go. Breakfast area for the three mornings we were there was always crowded and loud. Only a Wendy's nearby as far as dining goes. One gas station at this exit.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments regarding your stay with us. I hope the service you received was top notch. Good news, we are in line for a renovation very soon and I can't wait to wow you on your next visit to Memphis! Again, thank you and safe travels to you and your family! Ashley Davis More 

Atlanta, Georgia
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Hampton Inn on a business trip to Memphis, and this place was great. The location was a mere 10 minutes from the cool downtown district and it was right off the highway so it was very easy getting to. It was located right near an office park, so there was a good amount of restaurants across... More 

Was this review helpful? Yes 1
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your honest opinion of our hotel. I am so pleased you were satisfied with the hotel and the services we provide. We hope to see you again very soon! Safe travels to you and your family. Most Respectfully, Ashley Davis More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel was away from noise, but very close to main roads and interstate. Everyone who worked their seemed to love their job & care about each other. Our room was clean and breakfast was great! Miss Linda really takes care of you! Very easy to get back and forth to Beale Street during Memphis in May.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your comments. I do love my job and love working at the Hampton Inn Walnut Grove. I'm a firm beleiver in service and I love it. My staff loves the hotel but they truly love to serve our guests. Again, thank you and we look forward to seeing you back again soon so we may... More 

Katy, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Was there for the Bass Pro Shops grand opening and the entire staff was friendly. The hand written notes from the housekeeping staff was always a treat at the end of a long day. Also, during breakfast, I heard what sounded like a very positive, cheering group meeting going on in the back office and thought what a great place... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your commets. I have to say, my team and I have a great time at work mainly because we love what we do. Thank you for staying with us, we look forward to your next trip to Memphis! Safe Travels to you and your family. Ashley Davis More 

Irving, Texas
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My dad and I stayed here for the Beale Street Blues Fest this year. Considering the time of year, it was VERY well priced. It "looks" far away from DT, but it's not. You just take Walnut (which turns into Union) directly into DT. It's a nice 20 minute drive, lined on both sides by beautiful houses and parks. It's... More 

Was this review helpful? Yes 1
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for staying with us and your comments. It seems we met your expectations which is our number 1 goal. We look forward to seeing you back again soon. Safe Travels to you and your family. Ashley Davis More 

Georgia
Top Contributor
83 reviews 83 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for the location - it is near Rhodes College (12 miles) and we could run from the hotel to the Wolf River Trail to Sheby Farms Park to the Greenline Trail. The staff was very friendly, even offering us bottled water after our 14 mile run. The rooms were quiet. The bathroom was large, with a large... More 

Was this review helpful? Yes
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am so pleased we met your expectations. I will forward this to my staff. We look forward to seeing you again soon in Memphis. Safe travels to you and your family. Most Resepctfully, Ashley Davis More 

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