Our room was comfortable and clean.The staff,although we didn't need them for anything were courteous upon our arrival as well as our departure. The bed was very comfortable! My only complaint is so minor but , there was only one trash can.I find that a bit odd.I suppose if I had asked I could have gotten one but i didn't.Overall,the... More

This was really a very expensive stay because of the Music Festival in Memphis. Our room was on the 3rd floor and had a very bad smell to it. Maybe people with a pet stayed in this room before us and the thought of this made me edgy. I reported it to the front desk and they promise to look... More

Booked this hotel through Hotwire due to its great price and charming pictures. Upon arrival and check in I entered my room and was immediately hit with an intense odor of cigarette smoke. I returned to the front desk and asked if my room was smoke free. I was assured that the foor that my room was located on was... More

I booked the room for a cheap price & that is about the only good thing about it. The room was nasty, the bathroom needed major cleaning, I was afraid to walk around barefooted, the door never seemed to shut & lock correctly. The bed actually still had a sock in it from where someone else had slept in it... More

Pet friendly, people friendly, front desk was very responsive to requests, enjoyed the pool, the hot tub, and the breakfast. Room was clean, bed was comfortable, and the room refrigerator was a welcome addition.

From the moment we checked in, we were greated by an attentive staff!! The room was well laid out! The pet friendliness was fantastic! This was a great stay!! The window ccoverings blocked out the light from the parking lot allowing a peaceful nights sleep!! We will be back!

We were looking forward to a good nights sleep after a long day on the road, I showered and turned back the covers to find women's makeup on the pillows and long black hair in the bed. After contacting the front desk, he informed us housekeeping had gone home for the day and asked if we wanted another room. We... More