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All 134 Memphis hotels

Hyatt Place Wolfchase Galleria

3.0 of 5 Hotel   |   7905 Giacosa Place, Memphis, TN 38133
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77%
Ranked #24 of 134 Hotels in Memphis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Sandra T Belgium, Wisconsin
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139 reviews from our community

Traveler rating
    60
    47
    14
    7
    11
See reviews for
41
25
10
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Belgium, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

My preference has always been a luxury 5star hotel/resort. So you can imagine my disappointment with the "bare bones" accommodations of this facility. My family was visiting Memphis for a wedding with no true knowlege of the city and no family or friends outside of the bride and groom to visit. Therefore my husband convinced me to stay closrer to... More

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

I wanted to thank you for your great review. The staff are still talking about your family and how adorable your boys are. The majority of the staff here are parents and can only imagine how you felt when word came that your family had been involved in an accident. I am so glad everything worked out and all were... More

Paris, Tennessee
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

I spent a week at Hyatt Place - Wolfchase Galleria for business recently. The feel of the hotel is luxurious and cozy and my room was clean and comfy. By far, the best thing about this hotel is the breakfast and the staff. My fiance used to work for a hotel and we both could NOT stop going on and... More

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you so much for your great review. We do have the best staff around and they truly believe that our service is our pleasure! We are thrilled to hear you would return if in our area again. I will pass along your comments to the staff. Thank you. More

Palm City, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was fortunate enough to stay for a week here on business. The rooms were very comfortable, loved the seating area, the bed was incredibly comfortable, but the staff was the best. Donta' and Cammy were exceptional, they were very professional, friendly and always willing to assist in any manner that they could. All the staff were above and beyond,... More

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you for taking the time to post such a great review! We appreciate your business. We do hope to see you again if your travels bring you back to our area. I will be sure and pass your comments along to the staff. More

Dallas, Texas, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Overall: This is a fabulous hotel, very modernized with so many amenities that I love: Starbucks coffee; 24 hr snack case (beside the front desk); complimentary breakfast bar (6am-9am wkds/7-10am wkns); fitness room (w/complimentary headphones, which was great cause I lost mine) but no free weights or dumbells (bummer). Staff: Front desk: From the moment I walked through the front... More

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you so much for your great review of the hotel and our breakfast. We do appreciate your business and hope you will continue to stay with us if your travels bring you back to our city. More

chicago, IL
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have always had a better than average or even great experience staying at Hyatt Places and the one at Wolfchase Galleria is just as good. My family had two rooms and everyone was happy with their rooms. The convenience of the 24 hour food and beverage gallery area is truly nice to have. The rooms are larger than most... More

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you so much for your great review. We appreciate your business and hope you will continue to stay with us if your travels bring you back to our city. More

Baltimore
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The second time I stayed there, I was not happy. To start with, I went to take a shower after an AM workout, and there was no hot water. Felt like summer camp. After my meetings, I returned to the hotel at 6 PM and my room hadn't been cleaned. I alerted the front desk to both matters. By the... More

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

I am so sorry you encountered an issue with the hot water. I understand how tough it is to take a cold shower in the morning. We have made repairs so this should not be a problem in the future. I would ask that you give us another opportunity to exceed your expectations. We do appreciate your business. More

Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I love these Hyatt Place hotels. I travel with three kids and they are always so roomy and well kept. Great location as well but what I really want to write about is how hospitable the staff are- every single one. Always a smile, always going the extra mile to make sure my kids and I are happy. It is... More

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you so much for your great review. We appreciate that you took the time to post your comments. We appreciate your business and hope to see you again if you travels bring you back to our area. I will be sure to pass along the comments to the staff. More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 10, 2014

The hotel is in a very good location it is right across the street from a huge mall. The staff were really friendly and helpful. The only thing that needs improvement are the rooms. The shower is very out dated and the pull out sofa looks a little grungy. My bathroom had mold on the ceiling and the door knob... More

Was this review helpful? Yes 1
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you for taking the time to post your comments. We take every comment to heart and will work to make sure everything you mentioned is corrected. I apologize for any inconvenience we caused you. I hope you will give us another opportunity to exceed your expectations if your travels bring you back to our area. More

Senior Contributor
27 reviews 27 reviews
4 hotel reviews
4 of 5 stars Reviewed August 5, 2014

We stayed here for a quick overnight stay as we were passing through on vacation. There were no issues with the check in but we did have an issue with the lock to the room. The situation was quickly remedied by the staff. The room was clean and comfortable. The breakfast was good and the staff came by and picked... More

Was this review helpful? Yes
Hot Springs, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

My wife and I booked a night here as it was close to the WolfChase Galleria Mall. The parking is well lit and very well situated to good restaurants. The service was what you would expect, no issues with cleanliness or friendliness. The rooms have a great layout. We booked a king bed room. The foldout sectional was very roomy,... More

Was this review helpful? Yes
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Additional Information about Hyatt Place Wolfchase Galleria

Address: 7905 Giacosa Place, Memphis, TN 38133
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Wolfchase Galleria 3*
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Also Known As:
Hyatt Place Wolfchase Galleria Hotel Memphis
Hyatt Memphis
Hyatt Place Memphis
Memphis Hyatt

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