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Hyatt Place Wolfchase Galleria

#12 of 135 Hotels in Memphis
Certificate of Excellence
3.0 of 5
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7905 Giacosa Place, Memphis, TN 38133
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Hyatt Place Wolfchase Galleria
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Ranked #12 of 135 Hotels in Memphis
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Cwest42 Arkansas
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222 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arkansas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice place to stop on our road trip with family though Memphis. Located in a safe area with lots of dining options. Hotel was clean. Staff was amazingly friendly and helpful! One draw back was musty smell and damp room that never seem to get cool. We have stayed in a few Hyatt Place properties and this seems to be... More 

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Lexington, KY
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

During our recent stay at the Hyatt Place WolfChase Galleria, we were treated royally. Our stay started off rocky with a problem with the hot water in our shower. The water would not get hot after allowing it to run for a while. I awoke at 5:00 a.m. and made the front desk aware of the problem. He immediately gave... More 

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you for taking the tie to post your comments. I appreciate your feedback about my staff. We are always very excited to exceed our guest expectations and clearly we achieved the goal during your stay. I will certainly pass along your comments to the staff members and especially the associates you mentioned. Thank you for staying with us we... More 

Pittsburgh, Pennsylvania
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed overnight checking in late. The front desk checked us in quickly. The rooms were incredible. The pool was nice, the fitness center was great, and the breakfast was wonderful. The breakfast staff kept everything full, and clean. The only thing we had to wait for was a table. A bigger seating area would've been nice. That was seriously... More 

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you so much for taking the time to post your comments. We appreciate your business. I will be sure to pass along your comments to my staff. Thank you. More 

Cabot, Arkansas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff was very nice and the room was big. The bed was so comfortable. I will stay there again. The hotel is across the street from Wolfechase mall and lots of restaurants close. Joes Crab Shack is basically in the same parking lot as the hotel.

Review collected in partnership with Hyatt Hotels

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Millington, United States
1 review
2 of 5 stars Reviewed 1 week ago

They double booked my room and some walked into my room at about 5:00 am in the morning and I had my wife and kids in there sleeping and it was very disturbing. Told the front desk and it seem like they could care less!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

I am very sorry you encountered this problem at my hotel. It seems some additional training on handling an issue is in order. I would appreciate the opportunity to speak with you about your stay. Again, I apologize and hope you do not let this incident keep you from enjoying Hyatt Place hotels. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff was great and always greeted me with a warm smile. Breakfast was good and filling and the dining area was extremely clean. Room was always clean and neat. Hotel was mostly booked during my week stay and was never noisy. Sleep quality was good.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you for taking the time to post your comments. We do appreciate you business. More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I called the night before I arrived to make sure I would be able to check in with a prepaid business card, since a credit card needed to be on file. I was told yes and the card wouldn't be charged for the room only for insedentals, which was oaky. I also checked to see if I would be able... More 

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

I am so sorry you were inconvenienced by my staff. I will certainly go through these procedures with my staff again. I would appreciate the opportunity to speak with you concerning your check in experience. Again, I do apologize and hope you will give us an opportunity to change your view of our hotel service. Thank you. We do appreciate... More 

Birmingham, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Overall, a decent place, for the price. This is an older hotel and it shows. The air conditioner in my room burned up at 11:00 pm, but luckily did not catch fire. I was asleep, but the smell of burning wire awakened me. After going to the front desk, I was given another room and I moved down the hall.... More 

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you for taking the time to post your comments. We are scheduled for an update in the near future. I hope you will continue to stay with us . We appreciate your business. More 

Dallas, Texas
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here one night on our 1500 mile road trip. I just wanted a place to get a good night's sleep and this fit the bill. This Hyatt Place is designed like other Hyatt Place hotels we've stayed in, which is a positive. The room had one king bed & one sofabed. I liked how the sofabed is a... More 

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you for taking the time to post your comments. We appreciate your business and hope you will continue to stay with us. Thank you. More 

Memphis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great staff throughout the hotel! Beds extremely comfortable, clean grounds, clean rooms, secure. Wifi good, Galley 24x7 food was very good. Fresh apples at entrance were a nice touch, and free WSJ. This is our hotel when in Memphis!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you so much for taking the time to post your comments. We appreciate your business and hope you will continue to stay with us when your travels bring you back to our area. More 

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