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Hyatt Place Wolfchase Galleria

#18 of 135 Hotels in Memphis
Certificate of Excellence
3.0 of 5
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7905 Giacosa Place, Memphis, TN 38133
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Hyatt Place Wolfchase Galleria
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251 Reviews from our TripAdvisor Community

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Traveler rating
    120
    73
    30
    10
    18
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89
45
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61
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (251)
  • Mar-May only
    (70)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (33)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Wonderful place to stay. The staff was friendly and helpful and the entire place was clean and inviting both inside and out. Our suite was wonderful and definitely the best place we stayed in during our two week road trip. It was located within walking distance to shopping and dining.

Was this review helpful? Yes
Saint Louis, Missouri
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW

Based on reviews and pics, I had high hopes for this hotel. I picked this place out of like 5 I was looking at for a weekend trip. Whoever they have hired for their photographer did an EXCELLENT job - making it seem better than what it really is. I will be honest and say that some of my complaints... More 

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okla
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Walked in 15 mins before check in, was told check in is not til 3 pm, the man behind the counter, checked on my room it was ready, was handed the keys without ever asking for my ID or any proof that I was a state employee, and I booked a state rate. Breakfast was served at 7 am, we... More 

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Leipsic, Ohio
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed at Hyatt Place many times and this particular location does not meet the quality and cleanliness standards that I have come to expect. Simple things like dusty door jams, mold on the shower curtain, and dirty walls and carpet in the halls make this location one to avoid.

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you for posting your comments. I welcome the opportunity to apologize for the inconveniences we caused you. We pride ourselves in exceeding our guest expectations. I am sorry we failed during your stay. I do hope you will give us another opportunity. I would appreciate speaking with you about your stay. Please feel free to reach out to me... More 

Hyatt Place Wolfchase Galleria, United States
5 of 5 stars Reviewed 1 week ago

Excellent place to stay, warm and friendly. Very comfortable rooms. Complimentary breakfast which will fill anyone's needs. The staff is excellent and go way out of there way to please the guess. You will not be disappointed with your stay.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you for taking the time to post your comments. I really appreciate your kind words. I hope you will consider staying with us again if your travels bring you back to our area. We appreciate your business. More 

St. Charles
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

For the money, I'm rating this hotel average. The rooms were more spacious than average. Free wifi was great, but the outlets on the entertainment center did not work. Housekeeping didn't come until VERY late on Saturday (5pm), so we were waiting for them to finish so we could get dressed for dinner. The front desk and breakfast staff was... More 

Was this review helpful? Yes 1
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you for taking the time to post your comments. We appreciate your business. I do hope you will continue to stay with us when you are in our area. Thank you. More 

Booneville, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The only issue we had during our stay was that the pool was closed because of a problem with the pump, but they made a phone call to a nearby hotel with a pool and we were able to swim there. We thought that was nice of them. The hotel was clean and quiet, beds were comfy, great location, and... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you so much for taking the time to post your comments. I appreciate your kind words. I do hope you will continue to stay with us if your travels bring you back to the area. We appreciate your business. More 

Delaware, Ohio, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of many hotels we have stayed in over the years so rating it the best is significant. We have paid more for far less. The staff was exceptional and genuinely friendly. The room was immaculate and beds were most comfortable. Little things like using actual glass instead of plastic and having 24 hour food service make a... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

WOW! Thank you so much for your kind words about my staff. They are the best associates of any hotels in our area. I am very proud to have them represent me. I do hope you will continue to stay with us when you come back to Memphis. We do appreciate your business. Thank you! More 

Riverside, United States
5 of 5 stars Reviewed 1 week ago

The staff here is exceptionally friendly and the pool was good for the kids. The fold out couch blocked the door to the room a it, but this could be fixed by moving things around. Breakfast quality was good. I would stay here again.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you for taking the time to post your comments. We appreciate your business. More 

Winchester, Massachusetts
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Room was great - lots of space. Only complaint was a dripping shower so I had to keep the door closed otherwise you could hear it. Breakfast in the morning was simple but adequate. Bed was comfortable. Couldn't get tv signal in the morning but I got over it.

Was this review helpful? Yes
annette l, General Manager at Hyatt Place Wolfchase Galleria, responded to this review

Thank you so much for taking the time to post your comments. We appreciate your business. I apologize for the dripping shower head and also the TV reception. We will have both of these items repair immediately. Thank you for alerting us. I do hope you will continue to stay with us if your travels bring you back to the... More 

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