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Harbour House Hotel

Certificate of Excellence
Harbour Square, Portpatrick DG9 8JW, Scotland
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Harbour House Hotel
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132 Reviews from our TripAdvisor Community

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Kilmarnock, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What a good weekend at Harbour House! Food was excellent ,staff went above and beyond call of duty and I must make special mention of Nicole who was just a darling.Makes such a difference to see smiling staff!! Rooms were great if a little dark.That would be due to weather and energy saving light bulbs.That is the only negative comment... More 

Helpful?
1 Thank Laura L
Glasgow, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

You could not fault the service of Nicole. Amazing service and customer care. Asked how my meal was, and I said that I was not happy with my steak pie. Dealt with the matter in the most professional manner. For £10 l expected a bit more than what was on my plate. It was dry and overcooked and I've never... More 

Helpful?
Thank SteveAustin48
Hannah B, Public Relations Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to write us a review. I'm glad to hear that we excelled on customer service. We are very proud of our team and I'll make sure that Nicole is aware of the praise she is receiving! I'm sorry to hear that you didn't enjoy your meal with us, but glad that the issue was... More 

2 reviews
5 of 5 stars Reviewed December 22, 2015 via mobile

Very doggy friendly with really nice, well presented home made food. The staff are very friendly and helpful. The family room (number 4) looks over the harbour and is very clean, modern and spacious, the bathroom is nicely decorated and very clean.

Helpful?
Thank Scott P
England, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 10, 2015

Stayed here for 5 days recently in one of the adjoining apartments. It was extremely clean and very well kept. The weather was cold but the apartment was nice and snug. OK you had to go outside for about 7 seconds to get into the hotel but that was not an issue. All the staff in the establishment are very... More 

Helpful?
Thank cindy3636
Stranraer, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 29, 2015

Went with friends three of us had steak pie meat chewy and dry small portion set on top of frozen chips and tinned peas and fish also set on frozen chips and tinned peas mashed to make mushy not very tasty either whatever happened to the nice home made chips and salad garnish was very disappointed to say least and... More 

Helpful?
1 Thank fiona453
Glasgow, United Kingdom
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed November 26, 2015

We recently had two evening meals in the Harbour House. We were only in Portpatrick for three nights but our first meal was so good we returned the next night! The fish was lovely and fresh and the steak pie was real home made steak pie not some meat with a crust sat on top. The staff were all very... More 

Helpful?
Thank Gildo30
Glasgow, United Kingdom
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed October 20, 2015 via mobile

If ten stars were available this would be a ten star review. The Hotel,Staff,Food all Magnificent. We were in room 7 with a prefect view of "The Port" no trying to see out of a side window or almost a sea view, this was full HD. The television is not required. In the bay window are two perfectly positioned chairs,... More 

Helpful?
Thank myalfagt
Darvel, Scotland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 19, 2015 via mobile

Really great place to stay. New management have made the hotel like brand new, beautiful views at dinner in the seaview conservatory and we got an upgrade from the hotel to one of three new apartments next door. Clean, spacious and a great break. Manager Joan couldn't have done more for us, lovely lady who really cares about her guests.

Helpful?
Thank lauraneilsonhoy
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 17, 2015 via mobile

Great place to stay. So friendly and helpful staff. Especially Karen and manager Jude. Breakfasts fantastic and so are the dinners. Loved the sun room facing the harbour and dining with a view to die for ! Great bar and feel about the place as well as Portpatrick itself. We'll be back for sure 👍🏼👍🏼👍🏼

Helpful?
1 Thank enmas305
Glasgow, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 10, 2015

Fantastic wee hotel. Just had a make over. Will defo. be back. Right in centre of harbour with amazing views. Quiet, very clean rooms and really comfy bed/great pillows. Good quality fittings and lovely thick carpet. Need shelve over sink for make up/tooth brushes or stool at small table in room with a light. Also need hooks in bathroom for... More 

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Thank bananabunchbabe
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