We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The White Swan Hotel

31-32 Market Square, Duns TD11 3AL, Scotland
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
The White Swan Hotel
Professional photos View all
Browse nearby
The White Swan Hotel
Add Photo Write a Review

36 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1
    6
    7
    13
    9
See reviews for
2
14
2
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (36)
  • Mar-May only
    (3)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (8)
All months
A TripAdvisor Member
1 of 5 stars Reviewed 6 days ago NEW

Booked here for a 2 night stay in July, if I could have changed to another hotel I would have, unfortunately it was a very busy weekend in the area and nothing available. Kept awake by karaoke on Friday night taking place in the bar directly below my room, thankfully they weren't singing on the Saturday but room disgusting. Carpet... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed June 26, 2015

I had business in the area and the hotel had been booked for me . What a mistake, as soon as I entered you got the smell of stale oil and tcp, a man in the bar threatening people drunk and the staff laughing, rooms disgusting looking like it was being used as a doss house, staff totally unhelpful.

Was this review helpful? Yes
hull
Level Contributor
69 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 stars Reviewed June 16, 2015

Stayed here one night 16th June. What an absolute disgusting place. We had room 9. Photographs show the state of the room. The whole place smells of stale food and sweaty bodies. Our room was dirty. The carpet worn. The beds very uncomfortable. Bathroom down the hall filthy. Again photos will verify. No window on the bathroom. I have found... More 

Was this review helpful? Yes
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed June 1, 2015

8 of us were staying at a hotel in Duns and went to the White Swan to watch the FA cup final and have a few drinks. The reception from the dark haired barmaid was terrible. She pulled faces every time we asked for a round of drinks, was visibly angry when I asked if I could have a slice... More 

Was this review helpful? Yes
New Cumnock, United Kingdom
2 reviews
2 of 5 stars Reviewed January 27, 2015

Had meal here in January. Food was excellent , staff friendly but oh dear the decor was very tired. Eight of us were in a back room with no heating and very hard wooden chairs !!!! One of our company went to the gents toilet and turned and came back out . Wet floor and not clean.

Was this review helpful? Yes
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed December 30, 2014

+ friendly staff - needs updating, looks like they've started in bedrooms, but shower didn't work, noisy door slamming throughout the night makes sleep impossible, it smells like an old dated pub as you enter, freezing cold breakfast room was unpleasant; it's a pub trying to make a hotel business... Not somewhere we'd stay again I'm afraid :-/

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 19, 2014

Stayed in room 7 very small dated decor Twin beds uncomfortable small TV mounted on wall Breakfast was good friendly staff Had dinner in bar on 2 nights Fish chips was excellent value Chicken gouchons were very good Prices were good value Bar staff were very friendly Hotel would benefit from being refurbished

Was this review helpful? Yes
Falkirk, United Kingdom
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed December 1, 2014

Sorry, but I'm going to criticise (see 'Happy Days' review in October) and I'm not ashamed at all! Yes, it's a cheapo but you get what you pay for. The background - using a Groupon for a late Friday arrival before visiting friends in the area. We weren't sure we'd stay a second night but were very sure after staying... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed November 25, 2014

Had an overnight stay courtesy of Groupon. It's an old Inn, our room was well appointed and had a modern bathroom. The staff were very good. We dined there and the quality was great and made to be great value by the huge portions, the bar was very lively. The locals were very warm and friendly. Breakfast was your typical... More 

Was this review helpful? Yes
Edinburgh, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed November 1, 2014

We are just back from a Groupon deal at the white swan.........if you are thinking of going take some domestos with you. I can handle run down and tired but draw the line at dirty.the shower room smelt like a street latrine and the shower cabinet had ingrained dirt around it. On the bright side the staff were friendly and... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

6 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Hotel & grounds (2)
Viewed
View from room (2)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Duns
6.4 mi away
Chirnside Hall Hotel
Chirnside Hall Hotel
#1 of 1 in Chirnside
4.5 of 5 stars 27 reviews
24.7 mi away
Macdonald Marine Hotel & Spa
Macdonald Marine Hotel & Spa
#4 of 6 in North Berwick
4.0 of 5 stars 1,264 reviews
10.2 mi away
The Collingwood Arms Hotel
The Collingwood Arms Hotel
#2 of 2 in Cornhill on Tweed
4.5 of 5 stars 220 reviews
Show Prices
Show Prices
Show Prices
9.3 mi away
Tillmouth Park Country House Hotel
Tillmouth Park Country House Hot...
#1 of 2 in Cornhill on Tweed
4.5 of 5 stars 250 reviews
12.2 mi away
Marshall Meadows Country House Hotel
Marshall Meadows Country House H...
#2 of 3 in Berwick upon Tweed
4.5 of 5 stars 263 reviews
5.1 mi away
Wheatsheaf Hotel
Wheatsheaf Hotel
#1 of 2 in Swinton
4.5 of 5 stars 202 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay