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The White Swan Hotel

31-32 Market Square, Duns TD11 3AL, Scotland
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The White Swan Hotel
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The White Swan Hotel
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32 reviews from our community

Traveler rating
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    7
    13
    5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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New Cumnock, United Kingdom
2 reviews
2 of 5 stars Reviewed January 27, 2015

Had meal here in January. Food was excellent , staff friendly but oh dear the decor was very tired. Eight of us were in a back room with no heating and very hard wooden chairs !!!! One of our company went to the gents toilet and turned and came back out . Wet floor and not clean.

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Senior Contributor
31 reviews 31 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed December 30, 2014

+ friendly staff - needs updating, looks like they've started in bedrooms, but shower didn't work, noisy door slamming throughout the night makes sleep impossible, it smells like an old dated pub as you enter, freezing cold breakfast room was unpleasant; it's a pub trying to make a hotel business... Not somewhere we'd stay again I'm afraid :-/

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Travelers are raving about these Duns hotels

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 19, 2014

Stayed in room 7 very small dated decor Twin beds uncomfortable small TV mounted on wall Breakfast was good friendly staff Had dinner in bar on 2 nights Fish chips was excellent value Chicken gouchons were very good Prices were good value Bar staff were very friendly Hotel would benefit from being refurbished

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Falkirk, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 1, 2014

Sorry, but I'm going to criticise (see 'Happy Days' review in October) and I'm not ashamed at all! Yes, it's a cheapo but you get what you pay for. The background - using a Groupon for a late Friday arrival before visiting friends in the area. We weren't sure we'd stay a second night but were very sure after staying... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed November 25, 2014

Had an overnight stay courtesy of Groupon. It's an old Inn, our room was well appointed and had a modern bathroom. The staff were very good. We dined there and the quality was great and made to be great value by the huge portions, the bar was very lively. The locals were very warm and friendly. Breakfast was your typical... More 

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Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 1, 2014

We are just back from a Groupon deal at the white swan.........if you are thinking of going take some domestos with you. I can handle run down and tired but draw the line at dirty.the shower room smelt like a street latrine and the shower cabinet had ingrained dirt around it. On the bright side the staff were friendly and... More 

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Newport-On-Tay
Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 28, 2014

Very old property,in need of upgrading. Our room was small but had all we needed and the bathroom had been renewed. The floor was uneven but it is very old. The staff were all very helpful and the dinner was well cooked and big portions, the breakfast was one of the biggest we have had and all served to the... More 

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Newcastle upon Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2014

After reading some negative comments from people who have stayed at The White Swan we were naturally apprehensive about our stay, what we have to say is that we were very pleasantly surprised. Yes the hotel could do with updating, however the family room we stayed in was clean, the meal that we had included in our Groupon deal was... More 

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Edinburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 13, 2014

stayed at The White Swan in Duns for a nightand was presently surprised by it. It's a nice quiet place but their is nothing much to do their unless you have a car. The hotel itself is nice although could do with the decor being upgraded, the meals are a bit expencive but this is due to having no competition... More 

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Scotland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 18, 2014

My husband & I stayed here as part of a groupon. Building in need of updating but don't allow this to put you off. Staff are very pleasant & helpful. Rooms were clean. Food was very good & plenty of it. I would go again :-)

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