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All 1 Duns hotels

The White Swan Hotel

31-32 Market Square, Duns TD11 3AL, Scotland
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Ranked #1 of 1 hotels in Duns
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  • Reviews (13)
  • Photos (2)
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13 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
wishaw north lanarkshire
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

First impressions was omg ,entrance hall and stairway carpet was filthy and in hall outside our room the floor had sank and only the carpet was stopping you from tripping,other negatives were all the electrics in the room had to be plugged into extensions. On entry to room it was freezing an that was summer ,we had to ask for... More

Was this review helpful? Yes
Top Contributor
62 reviews 62 reviews
59 hotel reviews
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed June 23, 2014

Friendly and helpful staff. The stairs are little tatty but my room was clean, with a reasonable quality bed. It was quiet and pretty much everything works. Might be noisy at the weekend but my weekday stay was fine. The restaurant was good. Overall it was good value.

Was this review helpful? Yes 3
13 reviews 13 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 23, 2014

Please note that many of the very negative reviews for the White Swan are now quite old. To redress the balance somewhat, here is my impartial review. I stayed at the WS, as one of a group, and I was very satisfied with the experience. We were cycling in the Borders and the staff let us store our bikes securely... More

Was this review helpful? Yes 6
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 25, 2014 via mobile

Booked one night stay in a £ 45 room. Room and bathroom was clean. Staff was lovely. Room was surprisingly quite being above a pub. 3 notes - bedroom does need a new mattress and maybe some sort of mattress cover, also bed is on castors, which basically meant the bed was rolling all over the place during the night,... More

Was this review helpful? Yes 4
Crook, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 29, 2013

We stayed as a family in room 8 which has a poor location for a family room - above the bar with a bay window over the outdoor seating area and on a landing that leads to a function room. The night we stayed was extremely noisy with a birthday party going on until after 1 am in the morning.... More

Was this review helpful? Yes 5
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed April 5, 2012 via mobile

Quite simply the worst place ever stayed and I've stayed in a few even the biscuits get in packets on rooms were 6 days out of date in my room and my work mates room

Was this review helpful? Yes 6
Glasgow, United Kingdom
14 reviews 14 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed June 4, 2011

my work booked me into this hotel as i was working in Berwick, the room was simply awful. I have stayed in loads of b&bs and this one is easily one of the worst. The room had a broken bedside unit with some sort of purple sticky stains on top, a broken lamp, the kettle was from the 1930s and... More

Was this review helpful? Yes 5
Edinburgh, United Kingdom
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 11, 2011

Tired decor, but clean and staff willing to go that extra mile. Basic room. I was working in Duns on Saturday and Sunday. The staff kindly made me a full English for 6.30 am. Normal time between 7.30 onwards. Thanks for the stay.

Was this review helpful? Yes 1
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 13, 2011

No effort whatsoever is made with this hotel at all. I don't think I can find one positive thing to say. DO NOT STAY HERE. Handing over £70 was the hardest thing we had to do considering I have stayed in2 star hotels before for less. Trading standards really need to pay this place a visit. They shook stick to... More

Was this review helpful? Yes 7
A TripAdvisor Member
1 of 5 stars Reviewed December 7, 2010 via mobile

Walked in,staff were nice but after that not that great all i could hear was the pub all night there lots of drunks, there were fag burns on the bed sheets,when i went for a shower there was mould on the bath and generally not clean,the breakfast was ok.

Was this review helpful? Yes 4
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Additional Information about The White Swan Hotel

Address: 31-32 Market Square, Duns TD11 3AL, Scotland
Location: United Kingdom > Scotland > Scottish Borders > Duns
Price Range (Based on Average Rates): $$
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Also Known As:
The White Swan Hotel Duns, Scotland

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