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All 1 Rhu hotels

Rosslea Hall Country House Hotel

3.0 of 5 Hotel   |   Ferry Road, Rhu, Loch Lomond and The Trossachs National Park, Helensburgh G84 8NF, Scotland
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Rosslea Hall Country House Hotel
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Ranked #1 of 1 Hotels in Rhu
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 6, 2012
Ticker1962 Bristol
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357 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Rosslea Hall Country House Hotel
See the most recent reviews
CH
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 7, 2012

Old, come down hotel, which is partly but not carefully refurbished. The decor is partly new but not the important things (matress, floor, ...) so it`s just good looking. The bath floor and the ceiling were dirty. The hotel is very noisy, you hear every step and word from other people. Our view was the parking which was also very... More 

Was this review helpful? Yes 1
Robert D M, General Manager at Rosslea Hall Country House Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your reveiw on tripadvisor. It is through feedback good or bad that we gain the knowlege of where improvements are required as we strive to perfect the guest experience. Please accept my apologies that we fell short in delivering the standard that you were expecting. The entire hotel was refurbished... More 

Bristol
Top Contributor
52 reviews 52 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 6, 2012

Travel to Faslane on a regular basis and found the hotel was on the door step, the double room I was given looked out onto the Clyde and I saw a sub arriving as I looked out. The staff are very friendly and the bar food was great, I haven't tried the restaurant but the breakfast is also great.

Was this review helpful? Yes
Robert D M, General Manager at Rosslea Hall Country House Hotel, responded to this review

Dear Guest Thank you for taking the time to post your review of Rosslea Hall on Tripadvisor. I am delighted to note your comments. As a team we strive to deliver exceptional service as in all our opinions good is not enough, great is our goal. It is particularly pleasing when a guest leaves with a good opinion of the... More 

Gourock, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2012

had my wedding reception on the 7th of july 2012. i dont know where to begin on how amazing this was. from the day we booked to the day itself the service was outstanding. Jennifer was our point of contact and she did an amazing job. our theme was Disney and we had alot of quirky details. these were embraced... More 

Was this review helpful? Yes 1
Robert D M, General Manager at Rosslea Hall Country House Hotel, responded to this review

Dear Jayne. Thank you so much for posting your review on Tripadvisor. I am delighted that you felt the service you received was excellent. As you are aware we are striving to build our reputation as being one of the top wedding venues in the area. It is through comments like yours that not only the Hotel and staff but... More 

Cambridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 11, 2012

Had a meal here. Starters -very good. Soup was flavoursome and hearty. Scallops with pea puree - excellent! One of the best starters I have ever had! Mains were disappointing - Chicken supreme is not recommended. Mashed potatoes could be creamier. Trio of pork was just above average - could be a bit more "refined". Chocolate fondant for dessert was... More 

Was this review helpful? Yes 1
Robert D M, General Manager at Rosslea Hall Country House Hotel, responded to this review

Dear Jonathan L Thank you for taking the time to post your review on tripadvisor. Good to see your comments on the starters and service, I am surprised that you felt our pork dish was needing refined?? this is the most popular dish on the menu at the moment and diners have been raving about it. You may not want... More 

London, United Kingdom
Top Contributor
95 reviews 95 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 11, 2012

The Rosslea Hall provides good accommodation particularly for function attendees. Rooms are small but more than adequate for a night or two. Well cleaned and comfortable. In a first floor room facing the car park no ‘disco’ noise apparent from the wedding reception being held at the hotel. Breakfasts in the conservatory huge and delicious.

Was this review helpful? Yes
Robert D M, General Manager at Rosslea Hall Country House Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your opinion of your recent visit to Rosslea on Tripadvisor. We as a team strive to deliver exceptional service and it is through sites like tripadvisor we gain a valuable insight into what we are getting right and of course wrong. We are very rapidly becoming a popular wedding venue... More 

Dundee, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2012

We would like to thank all the staff at RossleaHall for such an amazing stay, we were so well looked after and food was great. We opted to eat in the bar rather than the restaurant.....but were not disappointed (the games brought to keep the kids amused was the perfect touch). The setting of this hotel is stunning......and although 2... More 

Was this review helpful? Yes
Management response:

Dear Guest, Thank you for taking the time to post your review on TripAdvisor. I pleases me no end to receive feedback like this, it is what we are in this business for and when we succeed in pleasing our guests the sense of achievement resounds around the hotel. We have a great team here at Rosslea and be assured... More 

Runcorn, England, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 26, 2012

After a days work I needed a place to stay before driving south in the morning. I was greeted by a girl named Hazel who was friendly, helpful and found me a lovely room with dinner and breakfast within my budget. The meal in the restaurant was fantastically cooked and I had three courses for what would have been £25.... More 

Was this review helpful? Yes 1
Management response:

Dear Guest, Thank you very much for taking the time to write your review on TripAdvisor. Feedback is so important Good! or Bad! it enables us as a team to celebrate our successes and of course to put right areas that may need developed. I am delighted that your visit was pleasurable and I will pass on your comments to... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 21, 2012

We would like to thank all the wonderful staff who were there during our wedding an the night before it. We had a wonderful time. From day one the whole experience of organising our wedding with the help and guidance of Jennifer has been great fun! We visited the venue a couple of years ago when they were having an... More 

Was this review helpful? Yes 1
Robert D M, General Manager at Rosslea Hall Country House Hotel, responded to this review

Dear Carrie, I hope you are both well. Now that all has settled down I thought I would drop you a note on Tripadvisor. Firstly to thank you very much for taking the time to post a review of your experience on tripadvisor and secondly to thank you for choosing Rosslea Hall as the venue for your special day. It... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 16, 2012

Comfortable room but dated bathroom with large plastic taps and a poor shower. The communal spaces in the hotel were of a better standard. The restaurant was excellent for both breakfast and evening meal. Reasonably priced local restaurant food with bar food also available. We paid less by booking in advance and would have felt ripped off if we'd have... More 

Was this review helpful? Yes
Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 13, 2012

What can I say... a wedding and a month long honeymoon later, I'm still in awe of the hard work and effort the Rosslea put in to making Paul and I experience the most special day! From the evening before to the morning we left, nothing was too much or too little to ask for! My wedding reception was one... More 

Was this review helpful? Yes 1
Robert D M, General Manager at Rosslea Hall Country House Hotel, responded to this review

Dear Laura and Paul Thank you very much for taking the time to post your review on TripAdvisor. It is with pride and delight that I read your comments. It is through feedback good or bad that we gain the knowlege of what we need to work on to improve our product. There has been a great deal of work... More 

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Additional Information about Rosslea Hall Country House Hotel

Address: Ferry Road, Rhu, Loch Lomond and The Trossachs National Park, Helensburgh G84 8NF, Scotland
Location: United Kingdom > Scotland > Loch Lomond and The Trossachs National Park > Helensburgh > Rhu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Rosslea Hall Country House Hotel 3*
Number of rooms: 34
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Also Known As:
Rosslea Hall Country Hotel
Rosslea Hall Country Rhu

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