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Ardencaple Hotel

Certificate of Excellence
49 Gareloch Road | Rhu, Rhu, Loch Lomond and The Trossachs National Park, Helensburgh G84 8LA, Scotland
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Ardencaple Hotel
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Ranked #2 of 4 Rhu B&B and Inns
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
JEDS18 Darlington, United Kingdom
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110 reviews from our community

Traveler rating
    42
    39
    17
    5
    7
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32
26
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Darlington, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was our third visit to the Hotel. As always a warm friendly welcome. The room was spacious with a huge bed and big sofa bed for our 6 year old Grandson. Breakfast was excellent with a good choice.

Review collected in partnership with Good Night Inns

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Shaftesbury, United Kingdom
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My daughter and I stayed at the Ardencaple recently when I went to visit my elderly mother. The lady on reception was cheerful and helpful and gave us a bigger room than was booked so we had more room. The hotel was clean and tidy, the bed was huge and very comfortable. We ate in the restaurant in the hotel... More 

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Annan, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a family gathering here, we had a very spacious family room which was ideal for us. The staff were very helpful and efficient and the food wasn't bad neither. We found the location ideal for our needs. Would certainly stay here again.

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Inverness, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel was very dated and, more importantly, needed a good clean. Don't think the rooms had been hoovered for a long time. Quite noisy at the front due to busy road and single glazing. Do not have anything positive to say, unfortunately.

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Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is looking a little tired in places but the warm reception we received from Bridget and the friendly hard working bar staff made this hotel worth staying in. Bedrooms were clean , warm and quite spacious. Food was tasty and filling. We will definatly be returning

Was this review helpful? Yes 1
Kemnay, United Kingdom
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel in May 2015 and unfortunately we don't have an awful lot of positives to share. The positives that there were include the lady on reception was friendly and helpful when we were welcomed into the hotel; the room was an okay size and there was a nice view. Beyond that we didn't really have a... More 

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Lanarkshire
Contributor
18 reviews 18 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 7, 2015

my wife and have just returned from a short break at this hotel over the Easter weekend and what a delightful surprise we got. The staff were remarkablyfriendly and efficient especially Bridget and Jan who in our opinion are an asset to that establishment. Yes it is not the most up to date decor wise and it could do with... More 

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Spirit P, Guest Relations Manager at Ardencaple Hotel, responded to this review

Dear HonestJohn87 I would like to thank you for taking the time to contact us. We truly appreciate your kind words. I can assure you that your comments have been passed to the Pub Team and the Business Development Manager for the pub who also thank you for your comments. We do hope you enjoy your next experience with the... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed April 6, 2015

What a great wee hotel. Bridget, Jan and the rest of the team deliver excellent service and hospitality. Food is good value, quick and tasty. To be honest the place could be doing with a refurbishment but you can't blame the team for that as it is spotless. Would have been 5 except for the decor.

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Spirit P, Guest Relations Manager at Ardencaple Hotel, responded to this review

Dear Mark D I would like to thank you for taking the time to contact us. We truly appreciate your kind words. I can assure you that your comments have been passed to the Pub Team and the Business Development Manager for the pub who also thank you for your comments. We have also passed your comments onto our Property... More 

1 review
5 of 5 stars Reviewed March 11, 2015 via mobile

Had a great stay here with my husband and baby boy, staff are very friendly and helpful, our toilet was blocked and manager got it fixed straight away. Room was clean and views of loch are beautiful. Food great value.

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Spirit P, Guest Relations Manager at Ardencaple Hotel, responded to this review

Dear DLAPfamily Thank you for providing us with your review. I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the Ardencaple Hotel who would like to thank you for your positive feedback. We hope to see you soon at the Ardencaple Hotel. Kind regards, Guest Services More 

Blackpool, United Kingdom
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 8, 2015

What can I say about this very special hotel, I rang at 23.00 at night and Sam talked me through the whole booking process to save me money. We were staying here to visit our son who is based at faselane which is 10 mins away. The staff are so fantastic and friendly they made us feel like we were... More 

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Ardencaple Hotel, responded to this review

Dear anniemac714 Thank you for contacting us regarding the Ardencaple Hotel. I very much appreciate the time and trouble you have taken to express your thoughts, and you may rest assured that your very kind comments will be passed on to the Management and Staff who, I am sure, will be equally delighted to hear your views. It is a... More 

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